We had RK Electric out to do twice recently, for an attic fan replacement and a front doorbell…read moreservice. Both technicians (RS and RR, I'm sorry I've forgotten their first names!) were great! They quickly identified the problem(s) and did the following work: 1) Installed a new attic fan 2) Found the source of the doorbell trouble and showed us how we could replace it with an inexpensive part from Home Depot. They were responsive, efficient and friendly. We would definitely use the services of RK Electric again!

"RK Electric provided an outstanding experience from start to finish. Our architect has been great,…read moreand the team in the office was so helpful throughout the process. The crew handled everything related to the residential electrical box for our hot tub flawlessly. From the detailed bid to scheduling a convenient time, they made sure every step was done to code and executed perfectly. The electricians clearly explained what they were doing and cleaned up thoroughly afterward. I also appreciated the convenience of the square mobile pad for easy credit card payment. They even scheduled the final inspection with the county around my availability. This was my first time using RK Electric, and it definitely won't be the last."

The techs that came to my home...were, professional, did more than I thought would be Serviced, and…read moretold me what was coming, but did not need to do now!!! Very grateful for the techs that came to my home, and...knowledge is king!!! I can...plan financially!!! Thank you!!!

Easy to reach, honest, great work, and they keep good records…read more Unfortunately we need to rebuild our chimney, and fix a crack in our flue. I had our contractor friend take a peak after The Top Hatter reported all this last year, after I hired Top Hatter to clean out our chimney. The company I had hired the 2 years before, reported nothing of the sort. Our contractor friend agreed with Top Hatter's report, and said the price they quoted was fair. I misplaced the the quote/paperwork from last year. And wasn't even sure which company had made the report. I called Top Hatter the other week, inquiring if they are the company who had seen us last year. The lady who answered the phone was cheery, did a quick search for my account, and had all the notes from last year, in front of her, in the company's system, with in seconds. We will be hiring Top Hatter for the work soon. Top Hatter was also honest, in that the work could wait a few years. Only not to use the fireplace, until the work has been done. 2017 #19

I appreciate their prompt and careful attention to the work they do. They are always upfront and…read morehonest with quotes, explanations, and possible outcomes - positive and negative. They service both our private home and our rental home and I am always pleased with their work and professionalism.

My 90 year old Aunt needs to have her electric furnace replaced and have worked with AirCare NW for…read moremany years. She is on a fixed income and was told that the replacement would cost $11,000. I attempted to reach out to the company just to talk with them about their quote and to get details on why it was so high. They did not return either of my calls and ended up calling my Aunt and told her that they were very angry and would absolutely not talk to me about the quote they provided. As a result of me trying to ensure my Aunt was not being taken advantage of they are now sending her check back to her and cancelling the install appointment. Luckily I was able to get a hold of another vendor that basically told me that the price she was quoted was 4x what it should have been and they will have one of the owners out to her house today at 1:00 to do a walk-through and provide an estimate. They may do great work but when you get angry when someone tries to get details of your quote and your response is to get angry is no way to do business, in my humble opinion.

We discovered our gas water heater was leaking badly. Called Conrad and one day later they arrived…read morewith a new water heater. They installed it within an hour and hauled away the old one. Very efficient and reasonably priced. Can't ask for more than that!

Do not use these guys, they are con artists. First of all, all their google reviews are FAKE…read more Second, they do business under MANY different names...little sketchy. Third, they LIE and CHEAT. Jack is a smooth talker, comes off as a very nice guy. Don't be fooled. They should have their licenses revoked. Oh and the whole "people are writing bad reviews about me and I wish they'd just talk to me, I'm a nice guy" you can shove that BS where the sun don't shine. Y'all have actually made me have less faith in mankind. Thanks for that.

WORST EXPERIENCE EVER! Our furnace went out on a Tuesday. I call our usual heating company,…read moreBeaverton Heating and A/C. The number is disconnected, & the website is gone. Weird. So, I call these guys, Beaverton Heating and Cooling, & explain I need help. The guy asks if I've used them before & I explain no, the company I used prior seems to have disappeared. He asked me for the number I was trying to reach. I said, "doesn't matter, looks like they're out of business." Oddly, the guy kept pressing me until I gave him the actual phone number that had been disconnected. Once I did, he agreed to send a tech out. Said the tech would be there between 4:30 and 5p. OK, fine. Well, not fine. Around 5:40p, I get a call saying the tech's truck broke down & we'd have to reschedule for the next day. It was down to 63 degrees in my house, so I asked if there was any way they could get someone to come. The guy on the phone says, "fine, I guess I'll see what I can do." Then, Jacob calls & explains that he's now fielding broken down truck guys calls, & asks if I still really need him to come out. Well, yea, I do. So, Jacob says, "fine, I'll be there shortly." 20 minutes later Jacob knocks on the door. He wreaks of cigarette smoke, so I quickly usher him into the garage to the furnace. As he approaches the furnace he says, "yup, this is really old. I'm not gonna bullshit ya. Ya probably need a new one. Not much I can do, but I guess I'll have a look." He reached for a tool in his bag, & apparently it wasn't there. He exhales exasperatingly and says, "fuckin' kids, always taking stuff. These kids these days don't know how to work. He took my favorite tool. He's out sleeping in the car. I should go out there and pop him in the face." By now I'm really regretting my decision to have this guy out, but the house was getting colder & I was hopeful he could get us heat. Also, I mentioned the fact that the other company seemed to have disappeared, and he says, "Oh, yea, that's our sister company." Why didn't the first guy on the phone (the one strangely pressing me for the phone number) tell me that? Weird. Seems like this company has many branches by many names. So, Jacob hooked up a wire from the circuit board (with flashing green lights) down to the motor area. Says, "Look I'm not gonna stand here and bullshit ya. You're gonna need a new furnace. I'm not allowed to sell you anything for less than $5500. I could replace this, try that, leads to a new failed part, and a whole can of worms to find out you really just need a new one. I'm tired, and I'm not in the mood to sit here and sell you something you don't need or bullshit you. So, looks like you just need a new one. By the way, that'll be $129 for me coming out today." GAH! I was so mad! The whole interaction was so unprofessional! Well, next day while I was at work, I get a voicemail around 1p. "Hi, this is Jacob, sorry about the delay, I hope I have the right number now. I know my coworker was supposed to get to you today, but it looks like his truck just broke down and now I have to field his calls. If you want me to still come to you, call me back in ten minutes." WTH?! Doesn't he realize he already saw me yesterday?! And, how often do they use this truck breaking down bit? Well, after hearing my horrible experience, a friend recommended someone at AirPro Heating and Air Conditioning. He was out the next morning, was clean-cut, didn't wreak of smoke, didn't curse once, & took the time to look up the meaning of those flashing lights on my circuit board. Turns out the pressure switch needed a reset. He unplugged that part, plugged it back in, & the heater kicked on immediately. $80 later I was warm & happy. NEVER CALLING BEAVERTON HEATING AND COOLING AGAIN!

Given the daunting task of managing a combined replacement of a gas-furnace and gas water heater…read morefor my mother-in-law, I knew I had to get it right. I'm happy to report that A&E did an amazing job, allowing me to look like a star and stay on the right side of the important women in my life! From sales, to office, to field crews, A&E is staffed with pros who focus on getting the job defined, bid, and completed on time and with minimal impact to the homeowner. A&E's sales team also worked hard to identify energy efficient alternates along with corresponding incentive funding and discounts. I solicited and received bids from several contractors for this project. Although A&E was not the least expensive, after talking with them, and understanding their process, it was clear that they were the best. I was not disappointed in this investment and am happy to strongly endorse them as a quality contractor that does excellent work.

In the past I used Honke Heating without any issues. When I needed some work done with the heating…read moresystem I called the Honke number I had only to get A&E. The diagnostic rate is much higher than Honke's was when I used them. A few weeks (less than 1 month with a nearly week long power outage time frame included) after work was done & a part replaced, the same issue happened again. I was told since I didn't buy their plan (pushy upsell tactic) that there would be a new diagnostic fee. I said thanks but no thanks. There are better providers out there. For piece of mind take your business elsewhere.

Fantastic experience. My furnace vents out through the roof and it was rusted. I called them to…read morecome out and take a look. Phillip talked me through the issue and did a quick fix to solve my problem and a very affordable price. I was very impressed by the service. Also, there was no issue with making the appointment or follow through as mentioned in other reviews. Thank you!

Russell Chimney to the rescue! I needed a cap installed and the damper replaced at the request of…read morethe person buying my house as a stipulation for the purchase and closing process... at the beginning of what I learned was essentially "chimney season," meaning I was getting quoted about a month out for service when I only had about 2.5 weeks until the closing date. Whoops. They were actually nice enough to help us out and seemed to be the only ones willing to work with us and our short deadline. I got a lot of "good luck! Why don't you try _________?" which was not helpful at all. They quickly got our cap ordered within a week and came and finished the work as soon as it came in. Great service and they did a great job on our chimney!

Do not use these guys, they are con artists. First of all, all their google reviews are FAKE…read more Second, they do business under MANY different names...little sketchy. Third, they LIE and CHEAT. Jack is a smooth talker, comes off as a very nice guy. Don't be fooled. They should have their licenses revoked. Oh and the whole "people are writing bad reviews about me and I wish they'd just talk to me, I'm a nice guy" you can shove that BS where the sun don't shine. Y'all have actually made me have less faith in mankind. Thanks for that.

Jack came and moved an electrical outlet for my stove. $375 for less than an hour worth of work on…read morea non-complicated item. After he left, I discovered that he had plastered my furnace with multiple full page size stickers for his company, and tried to pull off the small name tag for my long established, credible furnace guy. He was not there to do anything with my furnace! Not his place to do that without asking! My (previously) clean grey furnace is in a semi finished part of my basement and this is a real eyesore. I called to ask him to ask how to get the stickers off (they don't pull off) and he was very unprofessional-- basically said too bad, try whatever I wanted, and hung up. Stay away from this company! It is one thing to make a mistake. Another to take no responsibility for it.