Purchased tires and rims from the Macomb location on Hall Rd. and Hayes back in February of 2019. My rear drivers side tire kept losing air every time I would drive on the expressway. I took the truck back to the Macomb store and Steve replaced the valve stem telling me it was leaking. 2 weeks later as I'm driving on the expressway again my passenger side rear tire goes flat, so I pull over call the Macomb store and they tell me to have it towed to the Dequindre location and they will take care of it for me. As I checked the tire I realized the valve stem had a hole in it. I explained all of this to both the Macomb and Dequindre store. Needless to say they refused to admit that there may be any defect or issue with these valve stems and that someone was messing with my truck. They tried to charge me $300 for a new tire because mine blew up when they tired to put air in it, before even looking at the defective valve stem or replacing it!! I tried very nicely to have a conversation with Steve about my frustration and my concern for driving on these tires that aren't even 2 months old. He told me the best he could do was charge me $225 for a new tire and replace all the valve stems with heavy duty ones. I told him this was not acceptable and he told me he had to let me go he was busy and had work to do. He told me to go to the Dequindre store and talk to them that maybe the owner would be there and he cold do something for me. Now back to the Dequindre store. I call them tell them to put a new tire on because I have to be able to get back and forth to work and driving my son to school. They call me at 3pm on Saturday and tell me they don't have the replacement tire anymore because that was the 2018 model and they don't make it anymore. WTF are you kidding me?? I bought the tires and rims in 2019 why in the hell would you put discontinued tires on my truck and not tell me. I paid $1,600 for new tires and rims not junk ass discontinued tires. After I refused to allow them to put some other tire on my truck they magically found me the same tire and found a source where they can get them in the future for me. I have never ever in my life dealt with such liars and scam artists. I am a single mom who takes care of her son works my ass off for what I have and to have someone try to screw me over after trusting them and spending my hard earned money for NEW tires and rims that weren't even 2 months old really upsets me. They tried to put the blame on me and didn't even care that I drive my 10 yr old son in this vehicle that may have some kind of faulty tire on it that they installed. The refused to even look into it and tried to just sell me some new tire that didn't match and send me on my way! Shame on Hot Wheel City. I will never ever purchase anything from any of their locations and warn anyone who does. Please make sure you know what you are getting from these people. They better hope that they aren't selling faulty tires to people and someone gets into a car accident because of it!!! That will be a very large price to pay all just because you were lazy and didn't want to do your job!! read more