Lets review Macomb Tilch Road Discount Tire…read more These places experiences vary from place to place so I usually take this into account. This location has been very good to me each and everytime I have been here. I got cheap tires, probably worth more than the car they are going on. My experience was good. They didn't try to upsell me or try anything funny and I have been happy with what I got here. That is how most of these places work, like Pep Boys who have a nice little corner in Hell waiting for them where they can rot with Comcast, Banks, and Auto Insurance companies. Now, let us talk about why I love this place. (so far) Living here in Michigan, you all know that our roads are by far the worst roads in the world. I have driven crappy roads in horrible places in the world like Mexico and Louisiana and nothing will wear out a car and cause so much tire damage like Hall or Mound Roads. THIS Discount Tire has done well on FREE tire repairs for me. It takes a while to wait but they do good work. I work near Centerline and there's a Discount Tire on Van Dyke. I took a tire that kept losing air there to repair and those clowns told me it was fixed after a wait of more than 2 hours. I kept losing air on it and kept filling it. I took it to this place and my suspicions were correct. Centerline Discount Tire never repaired it. Those idiots said they did. Well, no big deal as it is supposed to be free and it was. Tilch Road Discount Tire went ahead and repaired it and also told me about some issues with the suspension. Point is, that I trust these guys so far and they have done a great job selling and servicing me. The guys have been very good here too at this location, very knowledgeable and very customer service oriented. I never though I would support one of these places again, but this one is a very good one.

I've come to this store for years, very convenient, at the time I lived less than a mile from it…read more This particular time I was bringing my kids vehicle in for a tire rotation, not a big deal, so I thought. A little while later I got a message on my phone that the car was ready for pickup...great. I went there picked the Ol' girl up and went home. The next day my son started complaining about a vibration while he was driving, so I take a look at his tires and realized Discount had snapped off one of his lug bolts. Yep, snapped off a Lug Bolt and didn't even tell me, brought the car back, was not given an apology, but rather told that I stripped the bolt and the wheel had compacted dirt causing the vibration. I was fine with the reasoning behind the vibration, however to blame your customer about damaging his own vehicle I thought was very unprofessional. My response was, good try, but the last hands to touch those nuts were you boys, when I bought the tires less than 6 months ago. So, in conclusion they did send me to another shop to fix their mistake, however my time was waisted and my trust in their workmanship was lost.

They orignally quoted me $500 to put in a new gas pump and a strap…read more Called me back and told me $2700. Totally marked up some items 400%. I will never go back. They did fix by gas leaking issue for a price.

Attempted to sell me a car instead of the repair I asked for…read more Would not honor their valid coupon for Veterans/Seniors/Students as advertised with Valpak as they claimed it would cause them to lose money on the job.

5-star service for sure! I am a si fle mon and had a very bad day, got a flat and had 2 bad…read moreexperiences with recommended places. Lee and his team got a new(used)tire on my van in great time, for a great price. My spare was even returned to the carried and screwed all the way back in place.

The guys here are very friendly and gives you very good deals. They are very helpful and…read moreknowledgeable about their tires.

Got my rims powder coated. I asked for satin and they did gloss. ( I had specifically asked for…read moresatin) Also had glue that was still all over my tires when I picked it up. They told me it would be ready at a certain time. I got there and they didn't even have the rims on my car. Had to wait an hour in the shop for them to finish. They assumed I wanted silver instead of matching black bolts. Didn't get a receipt or anything documenting that I paid. Very let down by their customer service.

Very good prices and installed wheels for free upon arrival. Highly recommend, have a great…read moreselection to choose from.

I think this discount tire is amazing. I got new tires last year and they come with a warranty for…read moreholes so this month when I had a slow leak I took it in and they repaired the tire and rebalanced all of the tires. I really feel like they treat you great and respect your time.

Piece of shit place never go here told me my tires are rotated. They were never rotated. I do not…read morelike the people here they are terrible. never go here

I came in on a Saturday afternoon to have my tire plugged. I was told a time to return. When I…read morereturned they were ready, quickly took my vehicle in, plugged the tire all for the reasonable price of $25.00 - I gave the grumpy (LOL) technician a $5.00 tip. Come on, let's be real, this is a hard line of business and we need to encourage one another! That means, us, the customer. People need encouragement even if we are paying them. As far as some of the complaints about coolant flushes gone wrong, after another local business (around the corner on Garfield) trashed my Land Rover engine and then my Ford Explorer ST engine, I learned my lesson with in-depth engine trouble ...TAKE IT TO THE DEALER! I will NEVER take my engine work to a non OEM ever again. I'll pay through the nose but I'll have a warranty on the work and the OEM to back it up. Had I done that I would have my Land Rover and/or my Ford ST... I miss them both.

Garbage company, staff tried to scam my wife with an 800 dollar brake pad change. Thank god she…read morewalked away. Hope this company goes under.

brought my car in at a 10 am appointment Monday and they said I'd get a call when they knew what it…read morewas. Wednesday at noon having heard nothing i called and the person on the phone who said they was alone said she send me this lengthy list of repairs I needed. I politely stopped here and said I wanted you to diagnose a coolant leak only please.it took a call to someone on the floor and another call to the person at the desk who finally gave me a price .

excellent customer service!!! Good honest people to take care of your car are here!…read morewould definitely come back here again.

I brought two vehicles here for repairs at the same time. It was my first time going here, and I…read morechose this place based on proximity to my home and online reviews. Being a car guy myself, it was important to understand the work being done. Rod at Universal did a fantastic job in all aspects of the repairs. I was given fair and accurate estimates, realistic timelines of when the work might be completed, and the communication was excellent. Out of curiosity, I called a couple other local repair shops after my work was completed to compare pricing, and they were all in the same ballpark. Worth noting is that Universal did not replace parts on my vehicle that did not need replacing, resulting in a final bill that was a little less than the original estimate. To me, that is definitely fair and honest. This repair shop is honest and reliable, with comparable prices. I will not hesitate to bring my vehicles back for future service and also refer friends and family to this business.

My 2007 Toyota RAV 4 had begun showing its age. I took it to Mo, Rod, and Dave for analysis and…read morerepair. I was so pleased with their first job that I took it back for a second repair. I'm so glad I did. My RAV4 drives like a new car! Thanks, guys.

Will never drop a car off at this place! They damaged my car. They did not admit faultread more

recommend this auto repair shop! If you are looking for quality repair, this is the place. Nothing…read morebut kind, friendly and affordable! I will absolutely bring my car here for any future needs!

I dropped off my Chevy equinox the last week of December 2024 to be repaired for collision and…read morepaint. The owner Kouder Abbass charged me a total of $3800. He stated that he would fix the car and have it painted. After calling him at least 12 times the car was returned to me in the beginning of June covered in bird poop and filthy inside with a spray paint job from a can. After the equinox was examined by the Genesis Chevy dealership, they gave me a diagnostic with all of the issues wrong which is posted in review . At this point, my posts about the terrible service are affecting Kouder's business ,so he called me today and threatened to come by my house and hurt me if I don't stop. Please don't deal with this dishonest man, as now I have to file a police report and sue him.