I think this discount tire is amazing. I got new tires last year and they come with a warranty for holes so this month when I had a slow leak I took it in and they repaired the tire and rebalanced all of the tires. I really feel like they treat you great and respect your time. read more

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Piece of shit place never go here told me my tires are rotated. They were never rotated. I do not like the people here they are terrible. never go here read more

have purchased about 10 sets of tires from the Shelby Township location since they opened and service has always been great. This time I bought a set of Michelin tires for my F150. Made an appointment for 4:15. At 5 pm the truck was still not started and when I complained about it they told me they were busy. That's why I made an appointment so I didn't have to wait hours. They finally got the truck in and got out about 5:45. When I got home I looked at truck and noticed that they chipped the Crome of the edges of all the rims. I went back the next morning and talked to the manager and he told me they didn't do it. My truck only has 36,000 miles on it and doesn't go out in the winter and not to often in the rain. I had just cleaned them before I took them in and they were perfect. If you get anything done there make sure you take pictures of your car ,rims and anything that they may get near.have purchased about 10 sets of tires from the Shelby Township location since they opened and service has always been great. This time I bought a set of Michelin tires for my F150. Made an appointment for 4:15. At 5 pm the truck was still not started and when I complained about it they told me they were busy. That's why I made an appointment so I didn't have to wait hours. They finally got the truck in and got out about 5:45. When I got home I looked at truck and noticed that they chipped the Crome of the edges of all the rims. I went back the next morning and talked to the manager and he told me they didn't do it. My truck only has 36,000 miles on it and doesn't go out in the winter and not to often in the rain. I had just cleaned them before I took them in and they were perfect. If you get anything done there make sure you take pictures of your car ,rims and anything that they may get near read more

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They are THE worst discount tire location I have ever been to. I was lied to, told I needed things I didn't need, had the insurance just added to my bill without my permission and the first guy I dealt with just started ringing me up for two tires, when I needed just one, lug nuts and insurance as well. It wasn't until I talked to my boyfriend who knew that they were royally screwing me over and totally lost his shit and then I finally got only what I needed and I also had to tell them that they could refund my the road hazard insurance that I never approved of. It didn't end there either. I called repeatedly because they never answer their phones and when I finally got through, I asked them to leave the keys in the car so my friend can pick it up. He said they would. My friend got there either then he though he would, a little after 6 and the keys were not in the car as I was told. If my friend hadn't gone to get it earlier them he was planning, I would have been screwed. Their response to their carelessness and I professionalism was, don't you have the spares??? Seriously?!? Like GTFO!!!! Why don't I have my friend run to my house and grab my keys at 630 at night so that you can keep my original keys and ce to my house and steal my car, since my address is on file. They were absolutely HORRIBLE. A total embarrassment to the company but I'm sure the company doesn't even give a shit. I definetly won't be back. read more

Do not take your car there they are a bunch of crooks and thieves. I took my car there because I had a flat tire I was greeted by one of the employees he looked at the tire and he said oh we have to inspect the tire first and see if the there's no damage on the side. right when he said that I told my wife, this guy is a crook watch he's going to tell us you need a new tire. an hour later, I received a call from them and guess what the guy told me oh the tire is too damaged. The hole is too big to be repaired and there is damage on the side of the tire from the inside that we are unable to repair so you have to get a new tire. I can tell he was lying from the way he was stuttering when he was answering my questions. The tire only had 16,000 miles on it I guess that's why they advertise a free flat tire repair so when you take your car there they sell you a new tire because they know you have no choice. What are you gonna do drive out of on three tires? i've been a discount tire customers for over 35 years and I am very disappointed. I will never take my car there again. I'd rather go to Walmart and pay 20 bucks to fix a flat then go to discount tire and cough up $200 for an unnecessary new tire. read more

I'm normally not one for reviews , but this business needs to be acknowledged. This was no big deal, but I noticed my tire sensor light up letting me know I'm losing air. I stopped the car checked The tire and found a piece of metal in it. Losing 5-6 pounds of pressure I called around to a couple tire stores. One was closed. Belle Tire explained they were too busy to look and it would be 3 days. Now this was the day after Thanksgiving, so I understand everyone was busy. However calling Discount Tire , they explained to me they were very busy however we plan on working late until all are work orders are done. This business practice is what elevates the good to mediocre. It wasn't about the price, this was about the experience and going the extra step. Great business, great employees, and thanks to all who worked those extra hours. read more

Complete waste of time. I stopped in to the Shelby Township store on Tuesday to have them check my tire sensors for a suspected bad sensor. The employee scanned all 4 tires and as suspected the rear sensors were bad. They were not able to fit me in to change the sensors so I had to make an appointment. I made the appointment 2 days later for Thursday. When I showed up on Thursday to have the work done, they told me they couldn't service the tires because they were over 10 years old. (Tread is still good, summer only car). I dont have an issue with the fact they have a no service on tires older than 10 years. My issue is this should have been addressed on Tuesday when I brought the car to them the first time. The employee was literally kneeling next to the tire while he scanned the sensor. So I left work and drove down to the store twice for nothing. I would have expected better from a company that specializes in tires. read more

Scheduled a 5:00 appoint, was told it would be done by six. When I came back at 6 the vehicle hadn't been moved & I was told another two hours. read more

I came in yesterday because I had a flat tire on one of my winter tires. I had my all season tires in the trunk to be exchanged. One of the all season tires wasn't good so I ended up buying 2 new tires, that were not in store and had to be ordered to be delivered later in the day. I had a family emergency and had to leave so they just fixed my winter tire and made an appointment to come back the next day. I paid in full on that day. When I returned the next day at my appointment time I was told I still needed to pay for installation and I didn't have an appointment that day and it would be a few hours. I told them I wasn't going to pay any more money and they could just refund the money i paid the day before. Clay told me that he wouldn't charge me anymore money and would do the job I paid for the day before but it would be a few hours. I told him that I had an appointment but he couldn't find it in the computer. Then he didn't "check" me in. So everyone that came in for their appointment or anyone that walked in was taken before me. I am still waiting 2 and a half hours later and my car is not done! read more

First time customer-needed 2 tires (flats) . Was a quick process to set up order, they have a 3 level text set up to advise you what level the job was in, so if you wanted to leave to do another errand the text would tell you when your car ws ready. Price Was Right. read more

Store made it very easy to do after hour pick up. Communication was awesome. Service was really good.

Fixed the nail that was in my tire free of charge and very quickly, after another local tire place said that it wasn't fixable- only trying to order me a new tire. Appointment made ahead of time on line is recommended for fastest service. Every person I encountered was friendly and very helpful. read more

I took my vehicle here for a tire repair. After waiting around for three hours I was told they could not fix the pin hole in my tire. Fair enough, but then I was told I needed 2 new tires...to keep my vehicle balanced. The quote was $445 for the 2 tires. While the sales pitch was not high pressure and they did not charge me to look at the tire, I was in a pinch and did consider the purchase since I was getting ready to go on a long road trip. Luckily I had enough time to get a second opinion at USA Tire. They were able to fix the tire for $30 same day. I will NEVER go to Discount Tire again! read more

Miles for president!!!! Miles was extremely helpful, helped me really stretch a dollar and then some. Thanks for everything. Great service. read more

They destroyed the Micky Thompson hubs and promised to order new Micky Thompson hubs for my Micky Thompson hubs..but didn't ...I got a small portion of my money back through my credit card . read more

Have always had a good experience here. Book your appointment online and you are helped in no time. Came in last Wednesday for a tire rotation and balance and was out in 20 minutes....seriously impressed. Have purchased a few sets of new tires as well and have been very happy with the quality and service. The tire warranties are. Life saver too. New tire no hassle. Highly recommended. read more

This place is pretty frikkin magical. Kudos for reasonable prices, excellent customer service and amazing clarity with communication! Read on if you want to hear about my experience. I've always gone to my dealership for tire repairs/replacements because I purchase the tire package for my leases. This time, Chrysler couldn't make any time for me so I had to find something better. I called Discount Tire and they let me know that they could contact my tire package insurer if I needed a replacement so I said cool and showed up! I was greeted by Brad after he was done servicing another client. He was super nice and let me know up front how the insurance on my tires would work and also assured me that if it was just a repair, it would be free. I learned today that this was a Discount Tire thing but I was pretty frikkin mind blown! Free?!?!? Anyway, I brought my 2 dogs with me and Brad let me know I could bring them in while I waited so we hung out in the AC. My car was ready in about 20 minutes and the tire was completely repaired. No replacement needed! Screw you, Chrysler! read more

Discount Tire - Tires Near Me - Shelby Charter Township, Michigan

I had a 10am appointment and its's going on 11am now and my car has still not been taken in the bay for a simple tire rotation. I am not thrilled to say the least. read more

The guys here are always great- I've gotten four tires replaced here just from nails, and they knew my name before I even told them. Yes, places like these can take a long time to have your vehicle serviced, but even when they're understaffed, they do their best to update you with the progress. I've never had any issues with my replacements or balancing, ever. read more

I wish the installers cared more. Managed to scratch all 4 OEM rims with mishandling and socket damage. This was after I've asked (twice) for them to be cautious, leaving me to believe the second offense was malicious. Now working with corporate to see how they can make this right. If you own a non-marring socket for your lug nuts, bring It for them to use ! I will update this review once this issue is resolved. read more

Beware: Free air check comes with a price. We had a tire that looked a little low. Because Discount Tire shop was down street from the office, and colleague recommendation, stopped in for 'free air check' (to have air pressure checked on all 4 tires). What a mistake. Though location seemed to not be busy at time (1:30p on April 30) it took about 10 min to be waited on. Staff member was friendly enough, made small talk, & even shook my hand. As it turned out, one tire was low, so I'm glad I stopped in. Went back to office only to find that 2 of the 4 valve caps missing....both on side of vehicle that only technician went on. If 1 missing, maybe accidental, but 2 from same side? No, we won't be back nor recommend to other co-workers. Don't want to take chance for something more serious. read more

Best place around. Great prices. And great service. Jim Thornton is taking care of me today. Very professional and a good attitude. Getting all new 4 tires. If you have a leak they fix it free. Best place around. I will always go to one of these stores. read more

I am not a car person or tire expert but this is the hubby's wheel house (yes pun intended Ha) it pays to be loyal. Been faithful to Discount Tire over 12 years and never disappointed. Thanks to Geoff and Brian we had the best service, product, deal and care we could have asked for this weekend. My husband had done a little research and knew the product he wanted, Geoff made sure to find him what he wanted and win our business by offering some promo dollars towards the purchase. A win! then a concern about the spring on the car and Brian from the service team eased some stress about that. Just a great way to take care of something that can be a major headache. I love the bright lobby and how clean it is, the fact they have coffee there and bottled water too. I definitely recommend them for your tires and service for tires. read more

Discount Tire - Always bright and clean and friendy - Tires Near Me - Shelby Charter Township, Michigan

Courteous staff,excellent service, ample waiting area, clean, and wait time was relatively quick. Alec waited on me. Very professional and polite. We've been customers here for years and wouldn't consider going anywhere else. read more

I recently bought four new tires before the previous winter at a different location. I woke up to a large screw in my tire a few days ago and decided to take my vehicle into this location on my way to work. The service was quick and friendly even though they were SLAMMED busy! No one seemed stressed out or rushed. I waited in a short line, but more people kept coming up from the garage to help with the growing line in the lobby. I ended up leaving my car there for what they quoted as 2 hours to determine if my tire needed a repair or replacement. They had my vehicle done within 90 minutes and called me to let me know that jt was finished. They were able to repair the tire at no charge to me and everything is as good as new! Highly recommend. Fair prices and great service from this location! read more

They're slow. And there's a bunch of dead flies in the window area behind the seats you sit in while waiting a million years just to get one lil tire put on. One that you dropped off & paid for 4 hours earlier. read more

I woke up to a bolt in one of my tires on Saturday. Have Ford tire extended warranty and almost all Ford service centers are closed on weekends and the one that was open said I would have to leave my car there till Monday. He recommended me to go to a local discount tire and I came to this one. Not only did they squeeze me in to their extremely busy schedule but they repaired my tire instead of talking me into buying a new one which I thought I was going to have to and the biggest surprise was that they didn't even charge me for it. So I woke up having a bad day that was getting worse and this discount tire turn the entire day around and got me in and out in an hour even though the original wait time was two hours. In this day and age its so difficult for businesses to find good employees and good customer service, but discount tire has accomplished it!!! Thank you so very much for being an amazing business which cares so much about their customers. Although I purchase a $5k warranty from Ford, I will be bringing all my vehicles to discount tire from now on!! read more

I was impressed with the entire operation. I pulled in at 4 pm without an appointment. I was immediately approached by a customer service rep. I didn't even need to get out of my car. I had a slow leak, possible tire replacement. The place was crazy busy and these guys had it fixed by 5:45. Perfect service and great attitudes. read more

Honest! I never thought I would use that word with a retail business but honest is the perfect word to describe this business. Last week they fixed my flat. Except throughout the week the tire had a slow leak. I took it back. They said they would take a look at it and find out what's causing the leak. The tech came back and explained the initial patch was done incorrectly and cannot be patched again. The tire cannot be saved and because it was their error they will replace the tire. Wow! I'm still in shock because he really could have said anything and forced me to buy a new tire. Mistakes happen and they owned up to it. I am so impressed. I will never go any place else for tires. I appreciate their honesty and excellent customer service. Well deserved five stars! Thank you! read more

Great store! I have been coming here for 6 years, and have purchased several sets of tires from this location. It's the little things that count. Took a small tractor tire in that I was having trouble with. It was repaired and was told "don't worry about it". I know it was a small job, and they weren't that busy, but that made my day! read more

I can't believe I didn't update this review!! Shame on me! This place has since redeemed itself -long ago, from the 2 star rating I gave it a year ago. The gentleman are friendly and helpful, and not pushy or high pressure. I can trust coming here and know I'm not going to be sold or pressured into something I don't need. I've came here with all 5 of my kids and they've always been fast, yet thorough and efficient with they service needed to my Expedition. I love the free air check and that too has always been lickety-split quick. My favorite service that they provide-FREE of cost mind you! Is the plugging and tire patching they offer. I've had more nails in my tires than I can remember, and they always fix my tire super fast! Never once has a plug/patch job failed! Listen, I'll be honest. I like the employees here so much that I've even brought them all breakfast on more than one occasion. Not to mention all the sweet treats and candy I provide during the holidays, as my way of saying Thank you. If you need anything tire related I highly recommend this Discount Tire location! read more

This is the only place we use for tire service. They are reasonable, professional, and it is really impressive to watch the enture staff work together so well. We always get the best price and the best service! Great experience time after time! Thank you! read more

Went and asked for a tire rotation. I forgot I needed my tires rebalanced too so I went and asked them if they could do it. The person working on my car (don't know his name) was really helpful and had no problem doing it for me. Another employee by the name of Luke looked in his computer to see if he can do it and told the guy working on my car they can. After that he turned looked at me and rolled his eyes and gave me a dirty stare. I don't appreciate that because I don't know much about cars, let alone tires. I found it very disrespectful and made me feel uncomfortable. read more

Started to shop for tires about a week ago. Called around to get some quotes. This location beat out the local competitor by $60 Dollars. Went in Last Saturday to place my order for my tires. Ivan, sales mgr, handled the transaction and scheduled my follow up appointment for install. Install went very smooth. Had a 10am appointment, and I was out within an hour. No issues with the install and they were very careful with each wheel. No scratches. Will definitely be back again for future tire needs. read more

Went into discount tire today to get a tire today and Reuben was so awesome.. he treated me as soon as I walked into the door. He gave me a little tool to and showed me how to check my tire pressure.. he genuinely went out his way to be friendly and personable.. This is the reason I only go to discount tire.. best prices and best service... Thanks again so much Reuben read more

if you want to be treated poorly as a paying customer go to this location. Never again will I buy tires from this place.

I had a 12pm appt for all 4 tires to be replaced. I signed up to receive a text when my tires were done and my car was ready. I was also waiting in the lobby for it to be done. At 3pm, I finally went up to the desk to ask when my car would be done. The person at the desk stated the car has been done. No one called my name to state it was done. I never received a text to say it was done. Needless to say, I don't know how much additional time I wasted in my day that my car was just sitting there. I will nit be dealing with this place again and wasting anymore time with them. read more

Curbside checkin was easy! All the workers there are so nice and helpful. I got all new tires, I was in and out of there in maybe a little over an hour. I would recommended them to everyone! read more

I'm Disgusted with the Employees at this Location! My husband and I have been Long time patrons of Discount Tire for a Lot of Years mainly in Phoenix Az 85053. Wonderful help there. Always a pleasure. Since moving here to Michigan we've have needed to patron the Shelby TWP location on 23mile & Rte 53 because It's the closest one. Every time we have been there or called, we have dealt with someone rude.. I believe it's a manager but they don't give their names out. Previously, they refused to honor a tire change due to poor tread, yet I never had a problem in Phoenix! Today, my husband called to make appointment to get our tires rotated. A man answered, my husband asked if he needed an appointment. The man said yes, my husband said:"I like to make an Appointment". The man said, "you can do it on the website". My husband then said, " can I make it now with you?". The man replied: " No Im busy", then he Hung Up on my husband! Click! This was early in the day, Not at closing! read more

I took my car here to get a simple tire fix, screw in the tire ! As easy as it gets right? First the guy can't understand why I don't want to come inside, why I want to tell him the info on the phone and then drop it off. So we get past that. Then he has no idea what a screw is, so I explain it and he says oh one of those things you hang a picture with! Then tells me he can't fix it , not enough tread. These are 60,000 mile low profile 17 inch wheelss with only 20,000 miles on it. Rotated every 3,000 miles . So I give up on Harold, he was having a bad day for sure. Took it to Belle Tire, they understood social distancing , screws, and fixed my tire in 10 minutes and no problems . So do yourself a favor and skip the clown show , go to Belle Tire first read more