Baldo, Oscar, Carlo, and everyone at the salon are wonderful. Nice, fun, communicative and talented. I have been a customer here since 2019. My mother and boyfriend are also customers here, and they have always been AVEDA! read more

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Went in for a layered cut and Arilyn delivered and much more! I did not have any inspo pictures but she asked me my biggest concerns and what I am looking for on top of that she noted I had curly hair too. She ended up adding some layers for volume and gave me a hair gloss for shine then finished it out with a blowout. I had an appointment and I didn't have to wait at all if anything she took me in a few mins early bc I got there thinking I'd have to sign in and all. The atmosphere was energetic yet calming. I haven't been to a hair salon in years, but now I found my go to! read more

Hotbox Salon - Layered cut with gloss then styled. - Cosmetics & Beauty Supply Near Me - San Antonio, Texas

Ive been coming to Baldo for over a decade. Even when I moved overseas for 7 years, I would be sure to make an appointment with him everytime I came back into town. I have never been able to find anyone else who can work the kind of magic that he can. He's an absolute artist. If you're reading this, book an appointment with him right now...(long hair or short) color and/or cut, I promise you will leave feeling like you've never looked better in your life. You're welcome. read more

Hotbox Salon - Cosmetics & Beauty Supply Near Me - San Antonio, Texas

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DO NOT COME HERE! They are DISRESPECTFUL! Took my money for looking at my hair! When I wanted my deposit back they were very rude didn't want to give me my deposit. Even tho I was in the time frame of cancellation!!! read more

Edward did beautiful work on my hair. I had color correction, balayage, and went from dark brown to ashy blonde. I never thought the color would look good on me but Edward knows his coloring! The hair cut was lovely and I've had so many compliments. Edward educated me on how to take care of and style my hair and weeks later it still looks fabulous. read more

I thought I'd lucked out by booking a same-day appointment, but alas, I was wrong. My first-time experience started badly when I couldn't find the Hotbox in the complex in which it resides. I called to find out how to get to their front door and Oscar kindly came outside and lead me right to it; he also showed me where I could park "next time" so it would be easier. I thought, "so what if the parking was a bear - at least they escorted me inside to make me feel welcome." I was soon to find out that it was evidently the last welcoming thing they would do. After being seated in the beautiful waiting room, I watched people come and go until 20 minutes past my appointment time when I asked for a refund. No one kept me updated on when Gaby was going to be ready for me. No one asked me whether someone could shampoo my hair while I waited on her to finish with her previous client. No one offered to step in and cut my hair. No one offered to reschedule my appointment to another time. No one offered a discount/coupon/anything to encourage me to stay a bit longer or to come back another time. I did get a couple of vague apologies (without explanation) once I asked for my money back (customers are required to prepay when booking online for this enormous waste of time), and I never saw Gaby at all. Very disappointed as today I was truly in need of that "I'm Beautiful" feeling one gets after a salon visit. Instead, I felt unimportant and unwelcome. read more

I have been coming to the Hotbox Salon since it first opened. If you live anywhere in the North Central San Antonio area, I highly recommend you check out this salon. They are an Aveda salon, which for me was already a plus because I am in love with aromatherapy. But beyond the products they use, the staff is top notch. I've had both Baldo and Carlo for my cut and color and my hair always looks beautiful! I have come to Carlo numerous times with pictures of colors and styles, and he aways take the time to carefully analyze what I want and then discuss what we can and realistically can't do. I look forward each month to my appointment! It took many years for me to find someone I trust with my hair. Carlo can take my very stubborn hair and do miracles with it. Plus he's always fun to talk to. I am so very thankful for them :) read more

Baldo is awesome!!! He listens to your needs, and goes way out of his way to get it done. He is very knowledgeable when it comes hair color, and current hair trends. He's the only one that can color and straighten (keratin) my hair without ruining it. He's also done a great job with my extensions. I love his staff. They all are so friendly, helpful, and accommodating. I'd highly recommend Baldo and his salon! read more

I have been with Hotbox for about 10 years. Baldo is great as my stylist and all his staff are awesome. The care they have been taken during the Pandemic is to the utmost par possible. Since Hotbox has rooms and split area stations, there is very little interactions between clients making this a continued haven that is as safe as it can be. My teen son with very curly hair will only see Baldo and Carlo... that says alot in itself! read more

I been coming to Baldo over a decade. I live on the other side of town and make the drive because I can always count on him to make me look on point. He is so talented and keeps up with all the latest trends and trainings. Oh and did I mention it's an Aveda Salon?! Love this place. read more

Yelp stated that their response time is around 2-3 hours. Well I'm here to tell you that their response time is nil. I called because I'm new to San Antonio and was looking. For an Aveda salon. I called the number and left a message because no one answered the phone during business hours and never got a call back. I guess they are not interested in attaining new customers. read more

Love love love Baldo! He listens to his clients, and understands their needs...plus he is a gem of a person! Always happy with my hair after seeing Baldo! read more

I am in love. I just got a fantastic cut and blow dry today by Carlos. This salon is perfect - I have never felt so comfortable. I walked in and the front receptionist immediately greeted me with a smile and we chatted for a little while. She was so warm and welcoming and offered me hot tea, water, red wine, or white wine. I love when salons offer a variety of drinks. I'm a bit of a sucker for creature comforts! The waiting room is very comfortable and smells amazing. Carlos was wonderful and gave me a scalp massage to die for! The esthetician there was also lovely and gave me a wonderful hand and arm massage while I was getting my hair washed. I've been to a few salons in the area - including K. Charles & Co. in Alamo Heights (another Aveda salon) - and Hotbox just blows them all away in terms of service and client care. I never once felt like I was rushed or that anyone wanted me in and out as quickly as possible. My cut was also fantastic. Carlos was very careful with his scissors and he knew just what products to use in my thin/frizzy/wavy/long hair. I will definitely be coming back. read more

Im a Aveda junkie at heart so I was already excited for my visit. This quaint salon and spa is tucked in a small wooded shopping center on west bitters. I even got lost but the receptionist was friendly and guided me. As a busy mommy of 4 kids I was happy they were able to allow my daughter to sit in with me while I had my hair colored. Veronica I found here on a Facebook post ad. I finally made the time and had my hair done. The color was just what I wanted. Veronica was very friendly and explained every step. The best part was I had a fantastic hand and arm massage while I had my hair washed. I'm excited to try the skin and massage services next . read more

Carlo did an amazing job with my hair. Before walking in, my hair was in serious need of hydration. Carlo new just the right treatmenta and my hair came out looking beautiful! I got lots of great complements and I was overall satisfied. For hair and makeup it was a bit pricey but with the amazing service, it was most defitneatly. worth it read more

LOVE THIS PLACE! Awesome service! Will definitely be back soon! Amanda Blossom, you're a rock star!

I bought a Groupon deal which entitled me to 3 blowouts. When I went the first time, they redeemed the entire Groupon and told me I was saved in the system with a credit for 2 more blowouts. And there was no expiration date. I called to book the 2nd blowout and even told the receptionist who answered that I was wanting to use one of the pre-paid blowouts. She looked me up in the computer and said that was fine. Imagine my surprise when I showed up, had the service done, and they insisted on charging me $55!? It was $40 for the blowout, and I had graciously agreed to the $15 conditioning treatment because I felt it would be nice to have an extra service added so the salon would make more money. The woman working the front desk who is apparently the owner's sister was EXTREMELY rude. She first told me that it was impossible I had a Groupon as they had NEVER done a Groupon. As I pulled it up on my phone and showed her, she looked in the computer and yes, it showed up. She just said "no, we are not honoring that, it has expired." Then further explained that if I was a regular customer then they would have honored it but even though I had paid for 3 blowouts, showed her proof, and she acknowledged it was noted in the computer, she wouldn't honor it. Very bad business. read more

Terrible service. I purchased a groupon deal for my mother to have her hair done before my wedding this upcoming weekend. When I got there they pushed us to the side and then told us there were no appointments available. I think it's poor business to book appointment and then turn someone away. We traveled a distance just to be turned away. Terrible customer service read more

Marissa is so great. I followed her here from another salon. She listens and is so nice.

Veronica did a great job on my neglected long hair. She put in carmel highlights and they were perfect and she was very nice all thru out the 3 hour process. Competitive price makes the over experience a good value. read more

Baldo is by far the best stylist I know. Unfortunately, I had to move out of town but the first thing I do when I know I'm going into town is call to make an appointment. Hot Box salon will not disappoint. The best!!!! read more