Marriott runs a tight ship, and this location is no exception. Impeccably clean and comfortable…read more Staff were efficient and friendly. The room and kitchen were quite spacious. I was only here for a couple of nights, but I would absolutely choose this spot for much longer business stays. This location also features one of the nicest hotel fitness centers I have experienced. Quite large, full set of dumbbells, a high-end universal machines, and loads of cardio options.

I was checked in quickly by a kind man. The walk to my room seemed to take forever with the long…read morehallways but I made it. While setting up the foldout couch, I realized there were no extra sheets, blankets or pillows. After calling the front, it took housekeeping about an hour to bring them. Mind you, this was around 9:30pm when they arrived. The sheets were stained and the blanket had holes in it. So trashy! The shower knobs worked oddly and we had to call maintenance to come check it out. That staff member was so kind. Thankfully he came quickly. We heard every step the person above us took. Creaking floors throughout the late evening. The breakfast buffet on Friday was fantastic! Great eggs and sausage. Everything was stocked and clean. Saturday morning was such a disappointment. The eggs were overcooked and the sausage links were dry. They have premade breakfast sandwiches in the hot plates and they look so pathetic. Just overly hot and moist. Very unappealing. There is no flavored coffee creamer at the coffee and tea station which was disappointing. Stop purchasing premade breakfast sandwiches and put money towards the creamer.

I wish I needed to spend the night in San Carlos regularly so I could stay at this hotel more…read moreoften! We've stayed at this location twice now & both experiences were lovely. The rooms are spacious & clean, the prices are super reasonable, the staff is friendly & helpful & the complimentary breakfast is bountiful & delish. I love that the rooms have everything you need i.e. coffee maker, hair dryer, big TV, fridge, AC, large L-shaped couch, etc. The bathroom is large & the shower is awesome with large refillable pump bottles of shampoo, conditioner & bath gel. They even let me borrow a phone charger overnight when I left mine at home which was a lifesaver. I can't recommend this place enough!

Great solid hotel with clean rooms, friendly and competent staff, and a really great continental…read morebreakfast that includes all of the basics plus some more. Will definitely come back if I need a place to stay in the bay. Bonus is that my car didn't get broken into - which is a legitimate fear people have when visiting the bay with their cars.

We stay here frequently because it's close to our daughter's house. It is always quiet and clean…read morewith the amazing Marriott beds. It is irradiating to have to pay for parking, especially when we have status. We stopped to have drinks one night and waited quite a while before we gave up on a bartender showing up. Front desk staff was friendly, but I did ask which type of beds they had in the rooms and they couldn't answer the question. For a company that sells beds you would think that the staff would know what type of beds were in the rooms. Pretty good breakfast, and the waffles are always spectacular. If you don't mind standing in line. Will continue to stay here because the good far outweigh any bad

Ran out of breakfast food all three days we were here over Memorial Day weekend. 5/25/26 was…read moreparticularly bad. We were told breakfast would be weekend hours on Memorial Day holiday, with breakfast service ending at 9:30am, when we had asked the front desk the day before. We arrived at 8:30am and we noticed they had run out of most items and were no longer restocking breakfast, despite having 15 people in line waiting for breakfast and a full dining room of guests still eating (there were literally no tables open to eat). Despite all the guests waiting, they started cleaning up and outing everything away right at 9am, with no deference for the guests who had been waiting in line for food. The employees working breakfast, including what looked like a manager of some sort, were cold and not accommodating at all, despite how obvious the situation was. Even though we arrived at 8:30am, they did not restock the eggs, there was no milk for cereal, no yogurt, no hot water for tea, no bread for toast, etc. How hard is it to realize you have a full hotel full of guests staying over a holiday weekend, to stay open weekend hours? And how hard is it to order food accordingly? Our kids who don't eat meat went back to the room hungry, because the only item out was meat -- what a real disappointment. When we tried to talk to the employees, all they could say was "breakfast ends at 9am -- there is no more food." Did they really not have more food, or did they just not want to put it out the 30 minutes before they ended breakfast at 9am? The rest of the hotel is fine. The rooms were reasonably clean and modern. The pool is a joke. The outside grounds, especially around the back, were dirty and cluttered with garbage. The customer service attitude at breakfast was simply unacceptable. This hotel deserves it 2-3 star rating on Yelp, and now we know why: they just don't care about their guests.

Great experience here and definitely would stay again…read more I needed somewhere between SFO and Red Wood City so opted to stay here as it came up in searches as a top place to stay. Ive often liked Hampton Inns as they usually have a pretty decent complimentary breakfast. And these days, need to save every penny! My flight got in at 9am and I wasn't expecting that this hotel would let me check in too much earlier than their 3pm check in but the woman working was super nice and got me a check in at 10am. Sweet! I needed to get some work done so this worked out great! The rooms are nice and seems this hotel newly renovated. The room I was in had small fridge and microwave and was perfect for what I needed. Complimentary breakfast in the morning was excellent. Everything was available here. I had some oatmeal but also saw that brown rice was on offer too. This only the second hotel I have seen this offered. Parking is easy here and also a great shopping center right next door with lots of good eats and grocery too. I'd definitely stay here again! Great hotel that had everything I needed and very reasonably priced!

I recently stayed at at this hotel a few weeks ago and had a very pleasant experience overall. From…read morethe moment I arrived, I was greeted warmly at the front desk, which immediately set a positive tone for my stay. The hotel itself was very clean, and my room exceeded expectations. It was both spotless and surprisingly spacious, making it easy to relax and feel comfortable. One of the standout perks was the free parking, which is always a big plus, especially in this area. Its close proximity to the airport was also incredibly convenient and made travel stress-free. Another highlight was the complimentary continental breakfast included with my stay. They offered a solid variety of options, including hot food, cereals, fresh fruit, breads, and waffles. Everything I tried tasted fresh and well-prepared, which made for a great start to each day. The location was also very convenient, as the hotel sits just behind a strip of restaurants and a grocery store. This made it easy to grab a quick meal or pick up anything I needed without going far. While I didn't take advantage of any additional amenities during my visit, my overall experience was very positive. I would definitely consider staying here again for the cleanliness, comfort, and convenience alone.

I have mixed feelings about this spot. We had two rooms booked, but I didn't realized there is no…read moreelevator, so just a heads up this hotel has limited access for some and were not told about it before booking The rooms were fine, however, after noting how many guests in the reservation, they did not take into account when setting up the rooms the people who were sleeping on the sofa bed. When I went to ask for more blankets, we were told they were still in the wash and they said they could deliver them. They never got delivered. When we went back later that same day, they said they had no more. Thankfully it was not that cold and the heat worked. The computer system that the staff has to work with at the front desk is very slow for sure. It took probably 20 mins to check in. I felt bad for the people behind us waiting. Otherwise, it was an ok stay. I'm interested in what it'll be like after their upcoming renovations.

Do not recommend staying here at all! I booked a hotel for…read moremy family. According to the property, check in time is 3:00 pm, but our room wasn't ready until 4:40 pm. The hotel is very clear about its own policy: if you check in early or check out more than 2 hours late, you're charged a $55 fee. But when they were nearly two hours late on their own commitment, nothing was done about it. No acknowledgment, not even an apology for the inconvenience. The manager told us we got free parking, which was not true. They did not comp our parking. In fact, an employee admitted my family only got free parking because of the handicap pass, not as any kind of goodwill gesture. The room itself wasn't great either. Smells stuffy, and is pretty dated. For the price, you can find something much better elsewhere. I'd recommend any other hotel, or specifically Homewood Suites by Hilton Belmont instead.

As someone who has traveled extensively across the globe--from boutique stays in Europe to luxury…read morehotels in Asia--I can confidently say that Lia Hotel stands out as one of the cleanest, most well-maintained, and genuinely welcoming places I've ever stayed. Tucked away in the Bay Area, where affordable quality can be hard to come by, Lia Hotel is an absolute gem. The rooms are spotless--seriously, not a speck of dust in sight--and the attention to detail in cleanliness is unmatched anywhere I've been. It's clear the team here takes great pride in the guest experience. Beyond that, the rates are unbelievably reasonable, especially given the prime location. In a region where accommodations can easily break the bank, this hotel delivers top-tier comfort and service without the outrageous price tag. If you're traveling through the Bay Area and want a place that's clean, quiet, and feels like a true hidden treasure, Lia Hotel is it. I can't recommend it enough--and I don't say that lightly.

Im looking over the liahotel not motel and im seeing some good reviews ,pepole I promise you the…read moregood reviews are written by their friends or family. You will b sorry if u go to the lia in San Carlos ca, if I could give o stars that would be to many,the fat sweaty manager or owner im not sure who he is is the rudest, sloppy , gross man I've ran across the parking sucks ,there's no breakfast the rooms appear clean but, from my personal experience if you do go there check for bed bugs if u can avoid this place at all costs.

Service...great. Room...awesome. Breakfast...good as always…read more What I could see as a downside: 1. Not close to the freeway. Not really a bad thing, but I thought it would be a much shorter drive. 2. The shower. I'm not a fan of "glass" doors/panels be used for showers. The stationary panel felt like if I bumped it a little too hard, it would pop right off the brackets. The panel and the door aren't flush, so water easily escapes the shower.

0/5 if I could…read more Absolutely horrible customer service. It was around 11 PM, we were exhausted, and we drove here specifically because the website showed MANY rooms available. When we walked in, we were greeted by a woman at the front desk who immediately gave us an extremely unpleasant attitude. She didn't smile, greet us, or even acknowledge us. We politely said, "Hi, how are you doing?" and received absolutely no response. I understand it was late and she may have been tired after working all day. But we were just as exhausted, and basic politeness goes both ways. We continued to be respectful and simply asked for a room. That's when things got even more frustrating. Despite the website showing plenty of availability, she told us there were no rooms available. We tried to show her the website on our phone, but she wouldn't even look at it and simply stood her ground. What made the situation even more confusing was that multiple people were entering and leaving around the same time, and it appeared that other guests were still getting rooms. At that point, it genuinely felt like we were being treated differently for some reason, and the whole interaction left us feeling uncomfortable and unwelcome. It was late, we were exhausted, and we weren't interested in arguing or making a scene. We just needed a place to stay. Unfortunately, we left without a room and with a really disappointing impression of this property. I wish I had gotten the employee's name because I would have liked to formally report the interaction to management. If you're considering staying here, just be aware that customer service may be a major issue. Expect to be treated very poorly.

My wife & I, my son and his wife and their daughter stayed in three rooms at the Inn the end of…read morelast month. All of us had a truly great experience. The Inn is charming and full of immenities (including Tums). Our rooms were very tastefully furnished and the beds great. The common areas were all inviting. Especially nice were the individually prepared hot breakfasts. But what really made our stay remarkable was the Innkeeper Josie, who truly went out of her to make our stay enjoyable as well as comfortable. We had an early morning flight out of SFO and she got up early to prepare our breakfast at 6:30 so we could depart by 7. This was way, way above the expected. Kudos to her. If you ever find youself in the Bay area, this is the place you'd want to stay!

First time staying at an actual Bed & Breakfast; this place hit it out of the park! No online…read morereservations, must email or call to reserve. We had a fabulous 3 night stay while in town visiting family. House was well appointed, inviting main level common areas, great layout with all suites upstairs. We were able to come and go in this centrally located neighborhood area close to stores & restaurants; easy access to freeway. The house is peaceful, beautifully decorated, and quiet. Although there were other guests, we only came across one other person in passing on the stairs. Plenty of parking in the driveway. Only small thing that could be improved was the outdoor deck furniture cushions of our suite could have used a good cleaning but I suppose it's a little more difficult to keep fabric clean outside. We had the tasty made-to-order breakfast two of the three mornings (saw the resident squirrel scrambling all over in the trees), innkeeper Ann was talkative and extremely accommodating. We also met Maria our last morning, great cook. We have already decided to stay here on our next trip to the Bay Area.

So I transferred from Houston TX to SFO and stayed here temporarily for 2 months straight. And the…read morestaff is amazing!! Ms Nelly, Ms Juvi and the rest of their team were all so very professional and hospitable!! They defiantly made me feel at home during my transitional move to SFO. This location is not far from the airport and even though I was in a new city, staying at this new location, I felt the aloha spirit!!! Working for the airport, I had different shifts that started between 3 AM and sometimes even later and again the staff was always super accommodating for me and my fur baby Rhella!! This location offered complimentary breakfast served daily from 6am to 8am Monday through Friday and 6am to 9am on Saturday and Sunday. There was also a Starbucks right next door if I needed to get a quick bite. The amenities for staying here also included a gym, WiFi and a pool. Since it was pretty cold still I wasn't able to utilize the pool but it does have one!! So aside from being close to shops, restaurants and the airport, this location was a great place to stay!! It's also right next door to the San Carlos Airport Museum, which I was able to check out during my off time. But all in all I would give this place a 10 out of 10 for the staff's professionalism, hospitality and just a fantastic overall stay experience!! If you're a Bonvoy member, please check this place out if you're looking for a fantastic location, with great amenities included for your stay!! Mahalo Nui to Ms Nelly and her entire team for being so accommodating!! I would defiantly stay here again or recommend this place to family and friends who come up to visit the SFO area!!!

Stayed here for a short work trip so it wasn't my money wasted but I will be telling my client that…read morethey should not have their guests stay here. With it being a pet friendly hotel, right away you know which rooms had animals because they reek of urine. The breakfast is subpar at best, 2 choices for hot breakfast like eggs and a protein then you have your typical oatmeal, waffle maker, and various breakfast breads. The dining area is very small and gets crowded fast and loud. To their credit, the staff I interacted with was very friendly. The first room I was in was directly across from their server room which was omitting a constant ringing which was louder in the room than the hallway. They were very understanding when I asked if I could be moved and there was no issue. The second room had the urine odor but it was on/off and I would only be in there sleeping really so I didn't bother changing again. The last day I was there, however, I woke up in the morning to use the bathroom and found a freaking COCKROACH on the floor! Still alive and squirming! So that was fun to see, at least i was checking out that morning so I skipped breakfast and bounced. Given that my client paid over $800 for 3 nights for me to stay here and to find a cockroach, this place is not worth that cost. Avoid staying here if you can.

I cannot say enough good things about my experience at TownePlace Suites in Foster City. What began…read moreas an unexpected hotel stay during an extraordinarily difficult period of medical recovery and housing displacement turned into one of the most compassionate hospitality experiences I have ever had. I have significant medical sensitivities and physical limitations, which made my stay far more complicated than an ordinary hotel reservation. I needed unusual accommodations, careful coordination, flexibility, and at times considerable logistical help. Marina, Eileen, and the entire team consistently treated my needs seriously and worked with me rather than making me feel as though I were an inconvenience. What impressed me most was not simply that they were helpful--it was the degree of humanity, patience, and problem-solving they brought to situations that were genuinely complicated. They helped coordinate room arrangements, storage, deliveries, housekeeping needs, and accessibility-related requests while I was recovering medically and dealing with the aftermath of a water/mold problem at my prior residence. There were many moving pieces, and the staff repeatedly went beyond what I would normally expect from a hotel. Marina, in particular, was extraordinarily gracious and solutions-oriented. Eileen was also incredibly kind and helpful throughout my extended stay. The housekeeping, maintenance, and front-desk teams deserve recognition as well. When you stay somewhere for an extended period--especially while ill--you see much more of an operation than the average guest does. I saw people working hard, communicating with one another, remembering details, and trying to make a difficult situation easier. There is a tremendous difference between providing good customer service and actually caring about the person standing in front of you. I experienced both here. I am a longtime Marriott guest, and this stay reminded me that hospitality ultimately comes down to people. A room can be comfortable and a property can be well maintained, but what you remember is how people treated you when circumstances became difficult. The staff at TownePlace Suites showed me exceptional kindness during a period when that kindness mattered enormously. I am deeply grateful to Marina, Eileen, and everyone who helped me. This property has my wholehearted recommendation, particularly for anyone needing an extended stay and looking for a team that combines professionalism with genuine compassion.

first time to this location marriott! i liked that they acknowledged me as a longtime member with…read moreloyalty and gifted me a goodie bag room is pretty spacious, parking lot ample, shower doesnt get boiling hot how i like it right away, but super comfy bed i wish they had late checkout for me and prioritize members with any kind of status! they did check me in much earlier which i liked but guess you cant win em all!