This has been the worst vacation experience. Everyone here tells us something different and inconsistent. Everything is more money......Everything. When you book excursions, they don't tell you what you need, so you are forded to buy items at the attractions. One person tells you an excursion will take 3 hours, someone else says the same one takes 6. They said it $45USD for the covid tests for everyone and then after the test, they say no, that's PER person. They don't give you the correct exchange rate for USD to pesos and when questioned, they say that's how a business works. This place is run down. HORRIBLE service and you feel nickel and dimed to death. We have stayed all over the world vacationing and this has to be one of the worst most MISLEADING places we have visited. There are plenty of places to stay in Cancun, I recommend you find another one read more