This Drury Inn is relatively new and had very friendly staff during our stay…read more It's dog friendly, our room was quiet and the floors are solid which helps with noise from rooms above. We didn't take advantage of the happy hour drinks but the breakfast offerings included scrambled eggs, both plain and also with bacon and cheese, fruit and breads. We had some food we wanted to eat in our room later that day and I figured we could get some plastic forks and knives to use while we were down for breakfast, but they were using real silverware and non-disposable plates, which was another nice touch. They were happy to get us some plastic utensils to use for our lunch. This is the fourth hotel I've stayed at in Knoxville and it's top on my list.

I stayed here for two nights recently as a little solo staycation. My husband got me two nights…read morejust to be able to relax and sleep a full night because we have a 7 month old and a 9 year old at home and I haven't had a full night sleep in months. It was an early birthday treat and probably one of the best things I could have asked for as a very tired mom. Checking in the process was super easy. The front desk person was professional and let me know about their nightly kickback and their morning breakfast. The room was nice and clean. Spacious and not super loud. There was some noise from the highway that is right by the hotel but it's not bad at all. The bed was soft and there was extra seating and also a desk and a fridge and microwave. No complaints at all. The nightly kickback was awesome. Decent food and lots of it. It was buffet style so you could grab what you wanted and then come back for more. It was kept well stocked and if you are over 21 they give you three drink vouchers. Also if you don't drink there is fountain soda that is free and also available 24hrs a day. Also popcorn is available in the evening. Great for movie nights in the room. Breakfast was good with plenty of options. Again it was all well stocked and refilled constantly. My stay was super nice. I wanted to be able to relax and really not do anything and this was the perfect place for it. I could go out enjoy my day and then just have the ability to relax and unwind in the evening. I would recommend the Drury to anyone and everyone. It's great for families. They also have a pool and hot tub, which I didn't use, but my kids would have loved. It's also great for solo travelers or staycationers (who just need a good night sleep).

The room was beautiful, but the decorations made me clutch my imaginary pearls! Is this supposed to…read morebe.. a vape?! I thought this was a family friendly establishment.

Be prepared to pay the taxes and 20 day for incidentals. When I booked through Monster Reservation…read moregroup O was not advised. Also front desk when explaining got nasty with 3 of us that complained to Management. Pool is nice.

Great location on the island surrounded by shops, restaurants, and other activities. It's also a…read more12-20 minute drive to Dollywood and 20 minutes or so to activities in Gatlinburg. Staff was super friendly and helpful. Every interaction was genuinely friendly, fun, and welcoming. The rooms are a good size with an indoor fireplace that adds a nice touch and large bathrooms. They have outdoor balconies overlooking the shopping area or river - which was great for seeing nature (geese, beavers, herons). Facilities are nice with a good sized gym and large rooftop pool and hot tub overlooking the Ferris wheel. The roof has plenty of lounge chairs and the chill bar with great staff that will bring your orders (food included) to your chair. The hotel is pet-friendly and has an indoor fireplace-house restaurant and bar (Fins) with an outdoor patio. It also has an onsite Starbucks. While pricey, the amenities, room size, great staff, and location made it worth it! We've already started talking about our next visit!

Head to Gatlinburg and stay at the Margaritaville Resort…read more This hotel has seen better days. We had a basic room with two queens overlooking the creek. The bathroom had a vent with tons of rust, the paint was chipped all over the walls. Beat up and scuffed furniture. The patios were sad and depressing. The patio door was broken and did not lock. The view is "sad creek with creepy parking lot." The hotel also gives a complimentary margarita coupon to guests. We do not drink alcohol. When I went to the bar I asked the manager if we could trade it in for a non-alcoholic margarita or NA beer and they said no, only alcoholic margaritas. How ridiculous! Not even a freaking mocktail margarita! After staying at the Gatlinburg resort property this was a huge let down. We have since learned they are two different franchise owners. Suffice to say, we were going to stay two nights. We paid for two and after one night we left and booked a room at the Gatlinburg location instead. That's how bad it was.

Amazing stay! We had a little hiccup at check in as we were given a room someone was already…read moreoccupying. Management was very apologetic and did everything to make it right! Outside of that mishap we had a wonderful 4 night stay! The staff were friendly all around! From front desk to housekeeping, breakfast, and the lounge everyone was so kind! We were pleased with the cleanliness of the hotel! Early each morning I would see the housekeeping staff cleaning the hallways, lobby, and elevators! Loved that the elevators and lobby always had a refreshing aromatic smell! Our room was super clean and super spacious! Definitely recommend getting a mountain view room with a balcony! So peaceful to watch the sunrise out there every morning or to hang out in the evening! Room service was great! Food came in a reasonable amount of time and everything was piping hot! Mozzarella Sticks, Grilled Chicken Sandwich, and Hot Wings were delicious! Loved the variety at breakfast each morning and loved the evening reception each night! Also really enjoyed the pool, fire pit, and outdoor games! As a mom, I enjoyed the laundry facilities and absolutely loved that payment was completely digital! The location of hotel is great and close to everything! Plus there is a surplus of parking space! Looking forward to our next stay!

This is one of the nicest Embassy suites you will stay at in the USA. Check in staff is super nice…read moreand very accommodating! I travel all the time and only stay Hilton and Marriott. Danielle at the pool bar is a total vibe and a great tender of the pool and pool bar. Kennedy, Alena and David are fantabulous at the rooftop bar/restaurant. Food is great and vibes are awesome!! You can walk into town and see all the things or just hang at the hotel for the awesome views around this property! Highly recommend this hotel for this area. Scale of 1-6 (1-10 is way too subjective)...definitely a 6 for Embassy properties!! Thank you to the staff for making the stay super cool!! Will definitely return to this spot soon!!!

Family friendly stay close to all the attractions. I booked…read morethe Creekstone Inn, due to its proximity to various things up in Pigeon Forge and Gatlinburg for my family this past weekend. I wasn't sure what to expect based on the reviews and a lower rating. However, I was very pleasantly surprised. The Creekstone is located at the tail end of the strip going towards Gatlinburg but it's not on the mainstrip part of it is one street away and the other building is across the creek and down a little more. Which means it's in a great location for both places without all the noise of the street. When traveling with kids that's a very nice thing. When I checked in the person at the front desk was super helpful and nice. My husband and son were coming later and my 7 month old daughter and I were checking in early. He explained that we were in the second building the one across the creek and down a little and how to get there. So we checked in grabbed our keys and headed out. Found the other building super easy and started to unload. This was where we had the only problem the whole stay. We got to the room, she was cranky due to nap time and I couldn't open the door. The light turned green but the door wouldn't budge. Luckily, I had seen some housekeeping personnel on the first floor, so I went down for help. The person, who I assumed to be the manager came up with me and it was a simple issue. The handles on some of the doors were opposite. The handle needed to be lifted up instead of pushed down. Quirky yes, but not bad. The room was clean and spacious with a separate area for when my son came. It was nice we weren't on top of each other. Each room had a balcony facing the creek and you can watch the ducks and geese and little critters from your balcony. My son was super happy to spot what we thought to be a little muskrat hanging out down below. Breakfast is offered daily from 7-10. They have a variety of things from hot to cold items, such as eggs sausages and waffles along with cereal, yogurt and fruit. Plus other things too. Between all of us we probably sampled the mass majority of it. It was all good. It was hot and fresh and honestly a lot better than I expected. For me this place was an unexpected gem. Everyone who I met with, or asked for help from was super kind and helpful and knowledgeable. The rooms are clean and quiet. Yes, if you are in the second building you have to drive for the breakfast that's included, but, that second building is gold. It's quiet with no street noise, just the creek if you opened the door. I would definitely come and stay here again.

The hotel itself was very nice, the rooms were cutely, decorated and very comfortable, the staff…read morewas very accommodating, the location was perfect, and the fact that your balcony overlooked the river was stunning!!!

Nice hotel. Beautiful lobby. Comfortable quiet rooms. Super friendly staff. We are on a road…read moretrip seeing where the wind blows us and I'm glad it was here. Great job!

Great customer service. I travel a lot and use Marriott exclusively. Todd at the front desk was…read moresuper helpful!

The hotel is beautiful and clean. The swimming pool and hot tub has a retro trailer for a bar…read more The best of all was the staff ! They were so helpful and kind and accommodating. I can't say enough good about everyone that worked there. I took my niece on vacation and it might be her last vacation. She has terminal cancer. When they found this out, they've bent over backwards to help me out in anyway they can.

Let's talk about this hotel. La Quinta is usually pretty good hotel wise and for the main purpose…read moreit's fine but you don't just pick a hotel based on the fact that it's a place to sleep. Amenities matter. First the room. Our suite was comfortable. The bed was fine. However there were ants and lady bugs in the room. Actually the room was the best part of the whole stay. Breakfast was functional but they had the same thing every day I was here and a limited service on Christmas Day. I get that you want to give the person who normally does it the day off but there should at least be the full service...not that it's hard to reheat cooked sausage, biscuits and make instant gravy and put out some Cream Cheese for the bagels. Of the other amenities...they have a pool...but it was only operational for the first day of my stay and was down. The gym is comical. They had a stationary bike and a treadmil...both of which were not working. They also have an elliptical and a dip rack and one 15 lb set of dumbbells. I would be more ok with this if it was closer to a Planet Fitness or if it was safe to go on a run outside considering how nice the weather is but this location there's literally nowhere truly safe. I had my ruck with me so I did go on a walk at great risk to my life from the frequent trucks at this exit. Finally the room keys were so damn sensitive to either phones or earbud cases...they'd wipe themselves. They need to upgrade these to an RF id style key which is more compatible with modern life. That said, if you just need a place to stay that has a serviceable breakfast then the place is fine but for as much as my bill for the stay is you can do better.

I am traveling with my pets and the front desk lady put me in a room with fleas knowing that it had…read morebeen treated by pest control that day. She looked guilty when I told her that there were fleas in the bedroom, but offered to move me to the only floor not treated for bugs (floor 3). Where is the integrity ???