Disappointing. To start, I called customer service via Destination Hotels to find out where to park for the hotel. They transferred me to the front desk where the line kept ringing with nobody to answer, and it ultimately hung up on me. There was a handful of valet parking spots out front, all taken, and no valet attendant to be found. No garage, no lot, and no info available. Once inside, the security guard who was at the front desk was able to tell me about my parking options- metered on the street. The front desk employees did not welcome me or my guest. What seemed like a manager did not make eye contact or address my presence or my guest as she appeared frustrated that she was unable to log in to the software program. Another employee, that appeared to be on break eating behind the desk, said that she could log on and help if the manager wanted, but ultimately a third person finally helped. After providing my ID and credit card for the incidentals, that would've been an opportune time to inform me that there is also a "resort fee" that would surprisingly appear after check out. These benefits were explained to me after checking out the next morning. The rooms were nice, aside from stained side chairs, and had great coffee makers. Any movies are $20 plus tax on the tv, and at 8am they began cutting the drywall outside the rooms to phish cat5 cable through the ceiling. Don't waste your money staying here. read more

I'll get straight to it and leave a list of issues... - My room had a dirty wall from someone slapping their shoe on the wall to kill a bug. - The fridge was old. Uneven temperature that ruined our food freezing it. - No slippers - Uncomfortable stained bed, felt like it had broken springs - They were doing maintenance on the HVAC our last day (no AC) - Several lights in our room did not work. Room was dark - Called for baggage cart checking out and I was told the bellhop was busy.... - Felt overpriced for the amenities and service received. On the plus size .. there was crunchy ice???? Wouldn't not stay again. read more

I was really pleasantly surprised at how nice this hotel is. Clean and very convenient. Only complaint would be check in was incredibly confusing and the valet guy was hard to communicate with. Just kept saying how busy he is. read more

If this is a four-star hotel that I'm related to the queen of England. No way in heck is this a four-star hotel this is a two star at best. I've seen Motel 6 is that are better than this. They say they upgraded me to a deluxe king and I feel as if I've been downgraded in life. I have to make sure that this was a four-star hotel when I asked them to switch my rooms immediately due to the unsightly mold that I found in the bathroom additionally there's hair all over the bed. They had a coffee table that had a microwave on it that had crust and debris all over it. Never have I ever experienced anything like this before and I'm definitely not used to it. I don't consider myself privilege but when someone says a four-star hotel I expect nothing less than a excellent bed and I clean shower. It seems as if this ran down hotel needs a upgrade immediately. The lobby looks nice but don't be fooled the rooms are crap .Stay away from the corner rooms for sure read more

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This place is janky. They're having a wedding tonight and the music is beyond loud. Zero actionable response from the front desk. Stay at the -new- AC Marriott right across the street. read more

This place was okay. They allow pets, and the person next to me had a dog who was barking. My friend said her room seemed dirty. The hardest part was the parking; you either have to pay $25 a night or park on the street and risk it. They seemed to have no amenities. A week after I stayed there, I called to see if they found an item I had left. The woman who answered spoke no English, and I had to explain myself for 10 minutes to have a simple question answered. That was frustrating and unusual for a hotel to have someone staffing the front desk who doesn't speak English. read more

Great hotel to stay in my opinion. Walking distance to the SAP center and San Pedro market. Friendly staff and clean rooms. Very quiet throughout the hotel. They passed on my hotel pet peeves: the shower got nice and hot and no clogging in the tub. The only down side is the parking situation. You need to get lucky to park in one of the handful of parking spots in front of the hotel for$25. If not you have to park in a parking garage a couple of blocks over. read more

I do not recommend this place. Rooms have odor and are not very clean. Furniture is old and damaged. Shower sits one foot above the floor and almost fell when I stepped out. Do not stay here. read more

This hotel is a Gem in downtown San Jose!! I brought my Board of Directors here for a meeting and here is my assessment: PROS: Great location- it's in the heart of Everything, whether you fly in or take the train, it's centrally located to everything. Great staff!-I can't say enough about how amazing the staff is. They make you feel like part of the family. Simple things like remembering your name and going above and beyond to make your stay perfect. For my Meeting Planner friends, ask for Octavia, Kathy and Kim, they will take Great care of you and your group! Food- OMG. The Ribeye and baked potatoes....so good! As well as their catered food! Most hotels offer OK food, but they really do go above and beyond. My group was happily impressed. Weather you're here for fun or work, this is the place to be. You won't be disappointed. CONS: None I look forward to returning soon!! read more

We wanted to treat ourselves for Valentines Day. Beautiful hotel, lobby & the valet were very nice. Parking is $35 a day. The tv had no volume on many of the channels (weird), peanuts under the chair, otherwise beautiful clean comfy, pet deposit very high ($100-non refundable) even though my dog is therapy animal in which I have paperwork for (which is covered under the federal people with disabilities act law) I still had to pay the pet deposit. I was treated as if I had to explain my disability (illegal under law) which made me very uncomfortable. I asked why I had to pay the pet deposit and they said that unless your animal is a trained seeing eye dog, etc they don't consider the dog a therapy animal. So after paying about $165 for the room, taxes, and the animal deposit, the bill was around $340 for one night! Food from downstairs restaurant for room service: chicken was dry, 3 small carrots, small amount of potatoes...$40! We definitely expected the food to be good and for there to be more at that price...we didn't even finish the chicken between two of us because it wasn't good. read more

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We had a little band in college that would get together and jam in an old, dirty garage. It wasn't much, but it was enough for three dumb kids still stuck on GnR and Metallica to express themselves. And when you're a little brat like I was back then, you don't really think about how, in a few years time, some of us might be getting married... http://www.yelp.com/biz/pearl-chinese-cuisine-san-diego#hrid:OCh2c1gU2muF7jD6jM7nbQ And now an additional third of our group finds himself blissfully wed... The Hotel De Anza houses a beautiful courtyard, protected by a canopy that successfully diffuses both adverse weather and sunlight, filtering a brilliant glow upon the area and the waiting room within. Like an image taken from a Bombay catalog, the soft tropical ambiance lends itself well to the occasion: it's energetically subdued. The food from La Pastaia was superb as well. I had a generous cut of perfectly cooked filet mignon over a grilled Portabello mushroom. Weddings demand meats that melt in your mouth (or maybe that's just the honeymoon). Now I will share with you - again - something few ever get to read - twice: the words that populate their wedding card (from me)... ---- Groom/Bride, I was going to go on about how long I've known you and how fast time has flown, but I figured everyone would be writing these things anyway, so I decided I'd say things I wouldn't normally say to your face. You are a hot couple. And also both incredibly smart, so naturally your kids will be hot and smart as well. Please put in a good word for me, because I don't want to be left behind when the Neptunian ant army invades us and your genius kid's spaceship is leaving Earth. There are only two things you can get someone for a wedding: an extravagant version of something useful or something totally useless but unique. I chose the former because I didn't really think you'd want a clown makeup shotgun. Best wishes and congratulations, Keane read more

Great Hotel . After I wrote the review on the Arena hotel it closed. This Hotel is down the street great Area . This hotel is a classic . It is beautiful inside has a cathedral like ceiling . The front desk was great Jose was a very nice guy and checked me in very quick . Would recommend very nice hotel the rooms are clean and spacious. Will return read more

Their outdoor event space is spectacular. All event staff start to finish really did an outstanding job. Food service prompt, attentive to the needs of the guests, responsive to questions, and just the overall vibe of the staff and environment was enough to give ya the warm and fuzzies. read more

Hotel de Anza - Outdoor event space. - Hotels Near Me - San Jose, California

The historic Hotel De Anza opened its doors to the public during the heart of the Great Depression in 1931. This was an early "first class" Hotel for the future Capital of Silicon Valley. The original 10-story building was constructed in just one year and at a cost of ~$500,000. That's 1/20th of the the 1990s restoration cost. The Hotel itself is named for the explorer who first discovered the Santa Clara Valley in 1776, Juan Bautista de Anza. I love Hotels with history, and with the nicely restored architecture and artistic flourishes, this place is a beauty. It's a modern hotel too, with comfortable and nicely appointed rooms, a classy Lobby, a pantry you can raid for snacks, the cool neon sign outside, and decent specials if you know the way to San Jose. Great customer service too and a worthy alternative to the nearby Fairmont. read more

Review is only for the Hedley Club Lounge. Tina's Tips and Tantrums - Parking is limited - Restrooms are downstairs, great big stalls and very clean - Limited seating for guests - Real band plays in the lounge - Too crowded so my friend and I left. But better than being dead, right? - Rumors that Justin Timberlake stays here! read more

Can't comment on the stay since I've been here a few times but only to go to StubHub for my Sharks ticket. From the bell hop to guest services, they were all very helpful directing me to where I have to go. The lobby is cozy and looks immaculate. The elevators are clean. I didn't find a single litter on the floor nor dust on the tables and fixtures on the wall. Downstairs is where StubHub is usually located. StubHub folks are friendly as well. Even if you don't have tickets, you can go there and have them search for you. Because Ive been a long time member and have bought a lot of tickets from them, they were able to transact my purchase and waived the fees. Though the app doesn't provide any ticket listings AFTER the event starts but if you go there, you can still be able to find cheaper tickets. I can't miss any part of the game. I love singing along to our National Anthem, too so missing out to save isn't for me but if you don't care, by all means. I'm looking for hotels now so I can have a mini weekend getaway. I might try this place if ones by the water front are too expensive. I just need a mental day to myself to relax and enjoy the amenities. read more

Lots of extras at this small hotel: Mini LCD screen in bathroom Bathrobes DVD/VCR, FREE video rentals @ hotel library Valet parking Turn down service Aveda toiletries Stocked with Q-tips and cotton pads Four sets of towels in a King room Fresh cookies and fruit FREE morning coffee & newspaper FREE 'Raid Our Pantry', late night snacks b/t 10pm-5am FREE 24hr fitness facility read more

I had to work in San Jose so I decided to book a reservation at this hotel. I first found it on Hotels.com but then went to their website. The location is perfect with many restaurants within walking distance and a nice hair salon next door. The staff is incredibly hospitable and always in a great mood. I would most certainly stay here again in the future. read more

Hotel de Anza - Expresó anyone? - Hotels Near Me - San Jose, California

You can't beat this hotel for the price. It is in a prime location if you want to do anything in downtown San Jose, especially a sharks game. Just make sure to check hotels.com. Yes the hotel is old and you can definitely tell because of the kind of ghetto A/C unit in the room, but besides that everything is top notch to me for a good nights sleep. Pros: Spacious room Comfy bed and pillows HUGE bathroom flat screen TV in the bathroom (don't see that much anymore) Flat LG TV in main room Valet kept our car in front for our convenience the entire stay Cons: Not many outlets to plug devices to charge Weird A/C unit (just like others have said) I go to a hotel room to sleep, take a shower and thats about it. To me the pros outweigh the cons by a long shot for this hotel. I have stayed at a couple other hotels in downtown San Jose and for price I paid this has been the best value. Yes the wallpaper was peeling a bit in the bathroom. This did not affect my shower or my sleep in the bed so I didn't care. Yes the A/C is hella weird but surprisingly I never had to try and adjust it so once again it did not affect my stay, it was just weird looking. The room had enough space to fit four large travel suitcases. My flight left at 7pm and the front desk gave us a rate from our check out time that day till 6pm instead of charging us an entire nights stay. This was a big plus to me since it gave us a place to relax before my flight back home. if you can get this place at a good rate it is definitely worth a stay compared to other hotels in the area. read more

I never stayed at this hotel and I have only one (almost) thing to say: Amazing jazz concerts on Saturday evenings. Entrance is free and beer is fairly price. Clean restrooms. I just love their jazz band there. read more

Not sure what night I were there but they have a live music there and it great. Bar service can be very slow, seating is also hard to find but if you get one don't lose it. lol I had order Margarita and they are dame good but I can't have more then two because it started kicking my ass. lol read more

What an absolute disappointment this entire experience has been! Where is the manager to be seen, apparently no where. We checked in and got our room keys to open "our room" and find a naked man with his clothes still in the room. Went back to reception to wait 15min before we were helped. Then come back and ask for the advertised snack box to be told it is "finished"... even though we paid for the so called "resort fee". Get into our room hoping to order room service, and nope the phone (again our "resort fee" is not even connected) This entire experience has been more than stupid! read more

I actually had a prom pre-party here and it was nice to have somewhere to crash after hours when the am's are really taking a toll on your eye lids. The hotel does look gorgeous and IMO seems more classy in a classic historical aspect than the Fairmont practically next door. I love the lobby, the lobby bar, and it's a good casual hang out even if you are not staying in the hotel. The rooms could be old unless you get an upgrade, the suites on top have an amazing view of not just the city but a little beyond since downtown San Jose is not home to many high rises. Service is friendly and staff is patient, especially because they know what you're here for! read more

The Vietnamese lady at the front desk is the rudest person in the entire world. Usually it's a great hotel. But that Vietnamese lady has been so rude to me three times that I would never go there again. read more

The Place is beautiful . Rooms are tastefully done. Everything is top notch with the exception of the Comp Snack box , the turkey sandwich reminded me of something from a jail. White bread and Velveeta type processed cheese -so inappropriate. I felt as though I was being punished. Get rid of it as soon as possible, it is doing damage to your brand and customer experience. (The included cookie was good). Beware parking is a premium downtown and the Hotel charges a steep fee for it $30+ per night read more

Came with colleagues for a work related training. Shared a room which had 2 queen beds with a co worker. The rooms are very nice and spacious. Everything worked well or as expected, the lights and the shower and water pressure etc. We did not use the coffee maker, so don't know about that. The lobby is nice as well, I really appreciate the fruit infused water, cookies and apples. The staff by the register don't seem very informed but they do eventually get it done. All are friendly enough. Checking in was a little bit of a wait because my name was not on their records, another coworker's was. My boss, who arranged everything was present and explained the switch a couple times and the person helping got mixed up still. Later when I checked out another employee still thought it was in my coworker's name, instead of mine... I also saw other guests having issues, picking up their car with the valet, getting luggage from them as they were staying later than their check out time etc. The cleaning crew do a great job. This place is spotless. The restaurant is nice as well. The gym is small: a treadmill, step machine, bike machine, some weights column equipment, and a couple of yoga balls. No air conditioning or fan so it gets stuffy! The location of this is perfect! You can walk to anything: whole foods, convention center, restaurants, bars, etc. I would not return as I would not pay this much for not so good service but since this was covered by my employer, I enjoyed my stay. read more

Hotel de Anza - Foyer - Hotels Near Me - San Jose, California

Dirty sheets upon check in and apparently I have to change them myself. Didn't even bring fresh pillow cases. Was looking forward to staying here, but hotel de Anza definitely did not meet my expectations. read more

Hotel de Anza - Checked in to hair and lint on my sheets. They didn't even change them for me. Just brought up clean ones and said good luck. - Hotels Near Me - San Jose, California

So first off the front desk attendee Raye is amazing. Probably the sole reason I am giving this place 3 stars. She is incredibly helpful, totally goes above and beyond and based on what I noticed, I would hope she becomes a manager to run this entire place. We booked a room for our wedding night, and Raye was so helpful in getting the room set up. Getting me checked in early. Just seriously promote this woman!!! The hotel overall is okay otherwise. The valet guy was horrible, looked high, unshaven beard and kind of rude. The room itself was okay, not that nice for the price we paid. I have stayed in way nicer rooms for the same price in the same area. The food is subpar, they overpriced it and put the food on nice plates to make it look fancy. Overall I dont think we will be back ever unless there is a massive deal. Better hotels, cleaner and nicer in the area. read more

Tom, Craig and all the staff are amazing!! Our room was amazing and extremely clean. I would highly recommend Hotel De Anza if you are looking for a great night stay and centrally locates to many great things downtown. Definitely staying here from here on out. Thank you Destinations by Hyatt Hotel De Anza!! read more

Checked in and literally almost checked out once we seen the room. The standard room does not have a comfortable bed at all, you may as well sleep on the floor. The mini TV in the bathroom is a joke, it's like a GPS size screen that is "jimmy rigged" and considered an amenity LOL! The first night was uncomfortable, there is NO THERMOSTAT just an ON/OFF switch for air and if you turn it on you must suffer the loud sound of the system. After speaking with the management staff about the experience, they upgraded us to a suite. If it wasn't for this upgrade I would have checked out. The suite was comparable to a standard room at the Hilton, definitely wouldn't pay for it. Raid Our Pantry is overrated...they have PB&J, Turkey sandwiches, cookies, nothing special. Overall, it was more like a classy motel 6. read more

Only stayed here for one night, but the De Anza is a clean, comfortable and stylish hotel. It's in a fantastic location close to all that downtown SJ has to offer. Spacious, nicely decorated, well equipped bedroom. Mine came with a quality espresso machine which was great, but the only water available was a $7 bottle of Fiji. Thankfully I got a voucher for breakfast where pretty good coffee was being served. The bed was a bit on the firm side, but the linens were nice and overall pretty comfortable. Although I've only stayed here once, I've been to the Hedley Club a number of times. I think it's the only jazz bar in the downtown area and usually has good acts. read more

I booked this hotel through hotels.com. I was very happy with the find. It is a small boutique hotel that has recently been remodeled. The rooms are up to date and clean with a modern flare. We had a mini fridge in our room, which we happily kept white wine in. After hours they provide you with a midnight snack when the kitchen closes. My date and I enjoyed this since we were hungry after venturing around DTSJ late at night. They had jazz at the bar the evening we checked in. This hotel is conveniently located by San Pedro Street and the bars in DTSJ. It is also very close to the airport and freeways. Cons: Water Pressure in the toilet. I had to really hold down the handle each time... read more

Four star hotel, but a three star experience. First, the air conditioner is SO LOUD. Like wake you out of your sleep at 4:00 a.m. loud. I've heard quieter window units at budget motels. There's also a constant white noise in room 811 (cross between an old fridge and fish tank). Second, room service. Had to call three times before someone answered the phone. With the exception of the fries and coke, my dinner was meh. Third, at checkin, the front desk advised that a "snack box" would arrive at 9:00 pm (perhaps to make up for room service ending at 9:00), but it never arrived. Fourth, the tv is analog, and thus the poor picture quality. The few positives: room was clean, bathroom was updated, central location...and that's about it. read more

Just a few things if you are planning a trip to stay here since its close to Downtown San Jose. 1. Location is perfect: close to San Pedro Square Market and Downtown area 2. the building is historic looking and very nicely decorated. 3. parking is Valet and they do charge 4. we stayed on the 7th floor at the end of the hall 5. ice machine did not work 6. hallways are painted in a deep plum; very nice until scraps and dents are noticed and not kept up. 7. for the price we paid for just one night (over $350) the mattress we slept on was a joke! (no really it was a mattress that you find at the flea market... no pillow top) 8. Windows opened which was nice BUT no insulation of any kind. Had to crank up the heater to stay warm. (We went in February. It was very cold and rainy) read more

This hotel has come a long way from when it was condemned and almost torn down by the city. Here's the backstory...and a cautionary tale of squandered wealth and addiction... The hotel was inherited by my godmother Thelma sometime by the 1960s or before. She was an orphan who had been adopted by a judge and his wife as their only child, and was the sole recipient of all of their accumulated wealth...a graduate or at least was said to have attended Castilleja HS, an elite prep school in Palo Alto. But then she married my uncle John, a successful contractor who was at least one of the builder-contractors who erected the hangars at Moffett Field, and together they flung themselves into the alcohol- sopped social world of the 50s, spending the 60s where we visited them on occasion in their modest flattop home with a half inch of dust on the turn of the century baby grand piano in the living room and the unforgettable swallow of sour milk I was offered as a child...with my grandmother inheriting 40 acres in San Ramon and choice downtown properties as the 3rd generation of French immigrants who sailed to SF in 1850, at the height of the Gold Rush - a family on the historic register of California founding families...that likewise squandered their wealth and opportunity and a standing in the community that compelled Richard Nixon to crash my parents' wedding at St. Joseph's Basilica during his senatorial campaign (he gave them a signed campaign photo that became part of their wedding memorabilia). read more

Beware hidden fees for everything! Will never stay here again! I stayed here less than 8 hours and charged an extra 17$ which they won't waive. I did not use any amenities or anything. Parking was awful. I had to meter park. No warm welcome or anything. I had to ask "Is that it?" Went up to room & everything seemed nice. Mini fridge did not close all the way & the one coke I put in was not cold by morning apparently you have to really push it hard to close. read more

An empty shell of what used to be the most charming hotel in San Jose. Peer hotels have managed restore their onsite restaurants, bars and valet parking within Health Commission guidelines but it's clear that the new management is using Covid as an excuse to charge luxury hotel prices while offering Motel 6 amenities, as in NONE. Your first experience here is being greeted by a front desk staff who clearly have no experience in hospitality. Then you need to drive your car several blocks away and walk back to the hotel and pay $25 per night for the privilege. Really? And if you want glassware for BYOB, forget it. Like Motel 6, Paper cups are all they have to offer. It's amazing they still have working ice machines. Don't let the pictures of cool art fool you. The current management and Hyatt have ruined what used to be an epic hotel experience into an expensive, banal, boring, inconvenient place to sleep. What a disappointment. read more

Great hotel very cool Art Deco 1930s vibe but clean and redone. The staff is great the rooms are hip fresh and cool. I'd give this hotel five stars BUT it's pricey. I'm guessing it's because San Jose is such a booming town. If you stay there walk 2 blocks to B2 Coffee great hag out . read more

Hotel de Anza - Hotels Near Me - San Jose, California

The hotel itself is beautiful! Parking is potentially a nightmare as you have to park in a parking garage down the block for overnight visits. The room we stayed in was clean, but the mini fridge had a missing knob and wasn't working. You can do without the "late night snack", but over all it's an awesome place to stay right down the street from the SAP center. read more

Absolutely fabulous! I live in San Francisco and was going to my 30 year high school reunion and needed to place to stay. I remembered the de Anza. I remember this place being boarded up when I was a kid. Thought I'd stay there to see what they've done to the place. Stunning. The restoration is wonderful. And my room had a great view of downtown. Deco building, and they have maintained that theme throughout. I found the front desk to be helpful and friendly. Room service was fast and delicious. The hotel is centrally located and was walking distance to everything I needed. When in San Jose, the de Anza is the place to stay. read more

Hotel de Anza - Hotels Near Me - San Jose, California