Wonderful stay! They're doing beautiful tile work in the lobby. Room was clean and quiet. Surprisingly because it's off a busy hwy and by a train. Definitely staying again. read more

Rooms were clean cable TV worked well. AC worked well fresh coffee in the lobby. My only concern was people were outside the door smoking marijuana and that smell just slammed you in the face, but we slept well. The beds were comfortable. 1 hour to La Guardia. The lobby furniture could use some cleaning. We would stay here again. They should tell guest to not smoke marijuana outside front doors. read more

Hotel Executive Suites - Dirty chair. - Hotels Near Me - Carteret, New Jersey

Performed a Plumbing job here where the Owner has stolen over $3400 worth of material. Refuses to pay for or give them back. Place is a dump and so neglected, we found dead squirrels all over their mechanical rooms next to whats supposed to be clean water supply systems. Stay away from this dump read more

Hotel Executive Suites - Dead squirrel in mechanical rooms next to water supply - Hotels Near Me - Carteret, New Jersey

If I can give this place a 0 star I definitely would. We only stayed in this hotel because it was close proximity to the next location we needed to get too. There is nothing exclusive about this place and it shouldn't even be labeled a hotel. While we were sleeping, about 8-10 cars got their windows smashed and cars were broken into. The manager of the hotel did not want to do anything. No compensation, no extra night, not even an apology was given. The cops/ detectives came and that was about it. The hotel had cameras and you can see from the TVCC that the hotel has complete visibility of its entire surrounding. Honestly, don't waste your money here. Not worth the stress of it. read more

I was definitely turned off by the price vs the overall services provided. The first Night there was an issue with hot water and I was told that they would check the boiler the second night after being out all day at the beach coming in and wanting a hot shower there was still an issue with the water maintenance came up and we end up having to change rooms in the middle of the night. The ice machine on my floor did not work read more

Truly a wonderful, clean, and quiet hotel, this property allowed me to sleep in a cool room in peace. The staff is friendly and kind, and I never heard the sound a plane landing in Newark. Better still, the hotel was full on a Saturday night in June, and I barely heard anything from other guests. Although their restaurant/bar is temporarily closed, there are many great places to dine along nearby Roosevelt Avenue. read more

Let's start off with mentioning this hotel has BED BUGS!!! My boyfriend woke up in the morning and noticed he has gotten bit and he started to inspect the bed and lifted the pillow and found a bed bug there. A few seconds later we saw another one on the wall. We packed up and immediately checked out. The halls and room initially have a moldy smell which already made it feel unclean. Also, upon arrival we were met by an unfriendly staff member. We were checking in late due to a long car ride from MD and the lady at the front desk was unwelcoming and gave off the impression that we were bothering her. I have never felt so disgusted while staying at a hotel read more

Hotel Executive Suites - Bed bugs. - Hotels Near Me - Carteret, New Jersey

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Our stay at Hotel Executive Suites was really amazing and so full of surprises! When we got to the room, I tried calling down to the front desk, but the phone was broken. Then I tried turning on the TV but the remote didn't work, and the TV didn't have any buttons on it to operate it the old school way. The excitement continued when we discovered two bed remotes (?) in the drawer that also didn't work! As we gazed out at the view of a giant warehouse backed by the majestic NJ Turnpike in the distance, we couldn't help but think how this was as close to camping as we could get and still be within shouting distance of Newark airport. Did I mention that the smoke detector was hanging off the wall? Highly recommended! read more

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I don't know why this had as many negative reviews as it does. This is the second time I've stayed here and found it remarkable. Every everything was clean, orderly, and up-to-date. The employees were very helpful and assisting. The rooms were spotless, the bed was very comfortable, and they even had charging outlets. I would not hesitate to stay here again or recommend it to others read more

The room did not lock! When we were inside, we could put the deadbolt on and prop some ironing boards against the door, but if we left, there was no way to lock it. Anyone could walk in. We told the front desk when we checked in at 3pm. They said it would be fixed. When we returned at 1am, it was not fixed. There were no other hotel vacancies in the area so we had to stay here. There were blood stains on one bed and a used washcloth on top of the shower curtain. Weird nickel sized holes were punched out of the ceiling. Overall very miserable evening. Hallways reeked of weed. Also- this isn't a political post, but if there are signs on the doors requiring everyone to wear masks, that's fine. Why didn't the front desk staff have to? Update. I finally talked to the GM and was told "I can do 50% refund, but nothing more... accidents happen and there's nothing we can do about that". GM couldn't care less about the guests or quality of his hotel. An accident is not having a clean towel or pillow in the room. Not blood on the sheets and a door that doesn't lock. read more

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My production crew and I stayed at this hotel. 10/10/2023. We were doing a production at the Carteret Performing Arts Center. I picked this hotel since it was the better of the 2 closest nearby. The Red Roof inn or this one. This 3 stars. But come Wednesday morning my staff was upset I booked them in a hotel which had absolutely no HOT Water. Every single room! I booked 7 rooms. Including my own reservation From Monday 10/9 night to checkout 10/11. My staff was quite upset. I am going to tell the Carteret Performing Arts Center do not book in your hotel. Having ice and yes I mean ice cold water is not acceptable when we pay $$. I hope someone will reach out to me regarding this. Just dropped $1000 for bad rooms and my staff is upset. We do productions at the Carteret Performing Arts Center. I will advise all crew talent executives whomever DO NOT STAY here. We are having several more events in the next 2 months. Will not stay here. I will continue to post this on every hotel booking site I use. After 2 long 12-14 hour days each and everyone was looking for a decent hot shower. Whether night or morning. Likewise restaurant and bar was closed. I should've listened to the earlier reviews. But took a chance. In fact a few of my staff booked themselves in the Red Roof Inn for cheaper and had better experience. read more

Our room did not lock! They didn't put us in a different room. Said there were none and nothing they could do. They offered to watch our valuables. Haha. Yeah right! Specks of red (assuming blood) in a bed. Was told there was nobody else to remake the bed and no new sheets available since it was late. About 5-7 nickel sized holes in the ceiling. Very strange. No breakfast though it was advertised. Was told to call back and Osama, the hotel manager would take care of us. He said he'd refund half of our price. He never did. When I called back he said "I changed my mind". Very unprofessional front desk staff and management. The rooms are awful. There's always going to be people looking for "a deal" and as a result, this place will stay open. However, PLEASE for you and your family's sake, pay an extra 20 bucks and stay somewhere else. I cannot stress what an awful place this is. I'm sure it's a front for some shady business dealings, as everyone here seemed very seedy. read more

The toilet kept running all through the night non stop, had to get up like 10 time to try and stop it. Did not get more than an hour of sleep.it was so late in the evening and we were too exhausted to try and even switch rooms. The Bathroom sink faucets were leaking all over the counter in the morning. Had to desperately dry off my phone and air pods when I was brushing my teeth and getting shaved. Finally the silicone caulking behind the bathroom sink was basically mold that had been siliconed over. Very disgusted. Would never stay at that hotel ever again. Spoke to the front desk and the representative looked at me with a blank stare and offered no resolution, Only an empty apology. I'm very disappointed that Hotels.com would recommend this place. Will have to question whether to use a different site next time . Sorry. read more

I got there and I just cancelled my reservation the smell of drugs was very strong, No places to eat just the hotel restaurant and I can't imagine what food will be served there. read more

I've been here before and never had an issue but for the first time I was denied a room I prepaid for bc I didn't have my physical card. Mind you I've never been asked for my physical card before and UNFORTUNATELY I did not have my card on me since I did not think it would be an issue. I told her I could verify the card info by saying it off my head since I memorized my own card and also had ID on me but she denied me and canceled my reservation. The most unprofessional situation I've ever been in especially since it's almost 1 am. I've seen this lady before and had no issues and told her that I've checked in with her but she said IMPOSSIBLE to leave the premises or she will cops on us! DO NOT COME HERE AND WASTE YOUR TIME read more

The conversation at check-in started like this: Check in Clerk: There will be a $4.40 energy charge added to your bill. Me: No. No, there will not. Thankfully, she removed the unscrupulous charge immediately, as I was ready to fight it. I've been traveling a long time, and I have never paid extra for electricity; it is always assumed to be part of the full rate. When I arrived at my room, I observed that it was not a suite, nor was there anything particularly executive about it. It was just a standard bedroom with two beds, an ordinary desk, two chairs and a television. I suppose the executive part was their assumption that they could add on unscrupulous charges, and that well-paid executives might not mind or notice. Also worth noting was that ahead of me in line, there was a very angry businessman who was ranting about them not having the room he had reserved available. read more

Hotel Executive Suites - Executive shower. - Hotels Near Me - Carteret, New Jersey

Well, this was a last minute booking. I will let you decide if I am being anal of if this place just needs some HELP. I paid about $30 more a night to get a king size bed bc it was just myself on this trip. The bed was hard and it felt like there was two box springs under. When I lifted the mattress I could not see anything unusual. The only decent spot was in the middle. Then the elevator buttons were missing or broken. I didn't take phones but all most all the light fixtures on my floor were not straight. Just the little bit of OCD part on me that I noticed. The breakfast was nothing to speak of, I didn't eat anything there. read more

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If I could give zero I would. We had to change rooms three times due to lack of heat. Our first night it was freezing! In moving from room to room to room an item was left and when we went to retrieve it, of course it was gone. This has been a horrible experience and I would never stay here ever again. read more

Ive stayed in a lot of hotels and this is not one I will be returning to. First off the whole 6th floor smelt like urine. Not what I wanted to smell after being stuck in a car for 6 hours. Entering the room it was hot... about 65 degrees outside by the way. We turned the air on. No airflow what so ever. I showered and the water temperature fluctuated from cold to hot and back the entire time. I finally gave up. Then we noticed that as there was a huge menu for the restaurant, there was no tv list, bed remote manual, or anything that you would find in a normal hotel explaining the area or amenities. After we returned from the city the room was still hot after having the temperature all the way down for 8 hours. Only cooled down after opening the window. Not cool when we are right next to the highway and I'd like to sleep. Basically choose between noise or heat. This may be nit picking but I did also notice there was no fire evacuation plan in my room and the smoke detector was broken. Not thrilled. Only good side was big bed, nice looking room. read more

I booked 2 king rooms at executive suites for 07/21 night, here's my check-in experience: * Their check-in time is 3 pm and check-out time is 12 pm, which is fine. I reached hotel at 4:30 pm and they didn't have any ready room. What the hell do they do need those 3 hours for, if they are not cleaning the rooms for the next guest? * Lady over reception gave me the rooms on two different floors at 5:10 pm (40 minutes after I reached hotel). They don't understand that when guests book two rooms, they expect those rooms to be adjacent or at least on the same floor. When I asked her for same floor rooms, she rudely replied "You will have to wait for 45 minutes because we are still cleaning the rooms". I agreed to get the second room on the same floor after 45 minutes. Around 6:20 pm I received my second room. First room experience: * Smelling very strong smoke odor. They say they are 100% no smoking hotel but in reality it's not. Hair dryer was not working, so, I called the manager and requested to fix it and at the same time I wanted to request if they could fix smoke odor too because I knew that I would be without any room for next 45 minutes if I asked for a different room. When manager entered the room she asked me "Are you smoking?". I said "No, I am not. Wouldn't you find out through smoke detectors if I did? Please do something about this smoke odor". She replied - "Our smoke detectors don't work. What odor are you talking about? There is no smoke odor in this room". I was dumbstruck. She kept arguing about it and never solved the problem. * They leave soaps used by previous guest for you to use. That's how much they clean the rooms for you. * Who keeps coffee pods and machine in the bathroom? Yes, they do. You should not drink coffee when your spouse is using the bathroom. Second room experience: * We didn't get a chance to use this room until late night because we went out for dinner and a brief city tour. After returning back, when my wife entered the bathroom, mirror fell off the wall. My wife was in trauma for a bit and was so scared that she never used this room's bathroom. * Bed was squeaky too. That night, we couldn't sleep well because whenever one of us turned or changed sleep posture, bed made loud squeaky noises. I don't know who gave it 3 stars, it's not even a 2 star hotel. Elevator doesn't have a button for first floor. If you wanna go to first floor push second floor and then take the stair. Up buttons to call an elevator are missing on some floors. So, push the down button and pray for the elevator to be empty. read more

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Crap. Do not stay here. Front desk individual was involved with another patron when we arrived to check in. It was a good ten minutes. When he finally helped us, he wasn't very welcoming. I usually let this behavior slide because it has nothing to do with the room itself. However, this behavior was highly annoying because he didn't even take two seconds to say he'd be right with us and it was after midnight - I was eager to get checked in. Then when he finally checked us in he wasn't nearly as friendly or accommodating to us as he was to the other person. He didn't even say hello. When we walked in the room, I immediately tried turning on the room lights because I'm not a vampire. None of the room lights were turning on. The light in the entryway worked. The light in the bathroom worked. But not in the room where we'd be spending all of our time. I checked the outlet for the desk lamp and it was loose. The lamp turned on after I pushed the plug all the way in the wall socket. However, upon closer inspection I noticed the base socket to the lamp was literally taped on, crooked. With duct tape. Alright. I get that maybe accident's occur, and repairs have to be made every so often. But someone took the time to duct tape the lamp together. Let's forget for a moment how unsafe it is, but it's also a little unnerving. What else is haphazardly mended that we aren't even aware of. Buy a new f-ing lamp. I never managed to get the other room lights working. Bed sheets had a few hairs on them. I wasn't sure if they were there prior to our arrival because I didn't notice them until later on. The hairs were dark. My boyfriend has dark hair. Since I've never seen his hair on his own bed sheets or mine, I'm inclined to believe the hair belonged to the previous guest.. The bathroom was even more of an adventure. Before I continue, please understand I am not a hotel snob. I've stayed at maybe three hotels my entire forty years of living. I'm like a five year old in a hotel most people would shrug their shoulders at. I get excited and run around the room like a tard. Wow! A nice big bed with clean sheets (not covered in cat hair)! A great big television set with more than three channels that gets ace reception (I haven't seen a television commercial in about twenty years)! I could go on but you get the idea. I'm poor and don't get out much. My boyfriend wanted a shower before settling in for the night. I forget how many leap years he waited before deciding a cold shower was better than no shower. He said it eventually turned lukewarm. So I guess that counts for something. I thought the lack of hot water was because every guest in the hotel took a shower simultaneously right before we checked in. However, the next morning I was proved wrong when I too decided a cold shower was better than no shower. To add insult to injury, after twenty minutes of complaining and finally stepping in the tub, the water miraculously started to warm up..and gasp! It turned hot! I got maybe 90 seconds of hot water before it turned ice cold again. I sincerely believed there was a tiny man observing my every move behind a hidden camera somewhere in that hotel laughing his d*ck off as he toyed with my emotions. The bathroom seat was loose and wobbly. The coffee maker worked great. Of course, it's unclear to me why it was in the bathroom. Maybe it had something to do with the electrical issues of the main room. Had a lousy cooling system. Small unit on wall with weak air flow. I shouldn't even bother mentioning the rickety chairs, drawers that don't close all the way, and the deteriorating walls covered by sloppy paint jobs because all that should be a given after what I've already told you, but I will. I'm not one to nitpick, if you couldn't already tell, but I was disappointed in the lack of general hotel cherries: notepad, pen (this time I really needed one!!), television channel pamphlet, secondary bedspreads shaped like fans. Just remembering this room is as annoying as it was to be there. For a place called Hotel Executive Suites, even my novice traveler instincts told me we should've gotten more from this room. I almost forgot the strange knocking coming from the wall behind the bed. No comment. Spend an extra fifty and get a nicer hotel. read more

With a lovely hourly shuttle to the airport, I would recommend this hotel to anyone headed to the Newark airport! Very friendly staff and a nice amenities storeat the front desk! I slept extremely well in the very comfortable room, that had Wi-Fi and cable included. I woke up to a continental breakfast that was beyond most hotels effort; scrambled eggs with vegetables, sausage, bagels, juices and many more items. Definitely a good find! read more

I am actually surprised that I'm the first person to write a good review about this hotel. I stayed here for one night and enjoyed my stay. We checked in at 2 am and it seemed at the reception that it was going to be a noisy hotel because of the loud music and the bar next to reception. However, our room was on the 6th floor and we did not hear any noise. It was very quiet upstairs and perfect to catch a good night's sleep. The room was also decent and clean. They also have a free shuttle to the airport, which I think is great. We were planning to take the shuttle, but we chose to drive. The breakfast next morning was decent, too. Scrambled eggs, hash browns, toast, juices coffee - a little more than the typical breakfast most hotels have.I also liked that it is 12 mins away from Newark airport. I will definitely stay here again. read more

This was the worst hotel I've EVER stayed at. The hotel had no clean towels. The TV in the room didn't work. I left after my stay covered in bug bites. read more

We stayed here for about $90 a night instead of a $400 a night hotel in New York. This place is about a 20 minute drive from New York, but you save big time. The view from the hotel is of power lines and there is not much surrounding the hotel. Everything else was at least 3-1/2 stars. The room was clean, modern and the bed was comfy. We had a fridge and microwave. The complimentary breakfast is average. Scrambled eggs, toast, grits, homestyle potatoes, turkey sausage, cereal and juice. I would recommend and stay here again. Nice, friendly and not expensive. I'm VERY picky in where I stay and this hotel passed. read more

Something wrong with the lobby - it smells real bad... If you need to go to JFK or LGA - don't make the mistakes that I did. Not only it's a 60mins ride, the hotel doesn't have shuttle to go there. Internet is free, room is good size. But there is this night swift guy that really doesn't wanna help. I was asking what time the breakfast was and he got all pissed off...wtf!? if there was a posting, maybe I should read it first, nope, nothing...so I was just asking a question. Then later on, 1 of my card keys doesn't work, I made it look like I was bothering him. wtf?! From what? He was always looking at the monitor...I think Radisson should check where their staffers go online, 'cos I bet you, he was looking at porn. read more

Called and canceled room spoke to a woman name Stacy or Cindy or something similar got charged 3 weeks later for a room that I cancelled.

What a chunk of crap! Yeah. The room didn't have bed bugs, and if all you want is minimal services? No problem. It's okay. But, if you're hoping for food? Pack a lunch. The last call is midnight, a horrible option for travelers where your only option will be a weakly stocked snack bar of candy bars. Hint: Invest in one of those snack machines. Welcome to the 1980's. read more

Initially booked for 3 nights, cancelled my stay after spending the 1st night there and checked out early. Had a horrible experience with the bathroom toilet not flushing and then the main lobby women's restroom being unavailable due to being cleaned/serviced by a male janitor without any signage in the front. On top of that, the receptionist was defensive and unapologetic. Last but not least - the breakfast area was a total zoo between 9 and 10am, with the breakfast counter a sorry mess. Would definitely not stay here again. read more

Booked my hotel same day that I checked in. I had no issues. Excellent price! I found the front desk staff to be friendly and efficient. Her directions to the hotel amenities were clear. There are free computers on the second floor in the business center. Free wifi and breakfast. The ice machines are enclosed behind a heavy door to conceal the noise. My room was very clean and comfortable. Nice big king bed, sleep number bed, no less, with down comforter. Very nice amenities. Big flat screen TV. The scenery is warehouses but just over the bridge, less than 3-4 minutes are some facts food restaurants and regular sit down ones. Close to stores, banks and pharmacies. I feel like I got a steal of a deal! No turnpike noise as stated in other reviews. I would definitely stay again! read more

This is no longer the Radisson - it is the Executive Suites. Pros: Nice rooms Close to Turnpike Good food in restaurant Cons: Rude, incompetent staff Maids do not clean rooms/make beds everyday Breakfast is mediocre - bagels/pastries are stale Non-smoking room smelled of cigarette smoke "Free shuttle" might as well be nonexistent No good nearby restaurants Forgot about our room service order New Jersey.. enough said Just a few of our experiences here... An employee yelled at my husband for not placing their bagel slicer on a particular plate on the buffet. While waiting in the lobby for our taxi, the front desk telephone rang for 10 minutes straight with nobody picking up. When we asked what times the free shuttle runs, the concierge informed us that we have to schedule an appointment 24 hours ahead of time. We then scheduled an appointment for the next day to pick us up from the nearby train station. We waited over an hour for the shuttle to arrive before finally giving up and hailing a cab. Don't depend on this shuttle if you need to get to the train station or airport on time. read more

We stayed there the night before an early flight so we could take the shuttle to the airport. While it's not a spectacular resort, it's not bad. Rooms are clean, friendly staff and has a great bar attached. Nice breakfast in the morning as well. I don't like Sleep Number beds, but that's a person preference. For the price, I was expecting a lot less; pleasantly surprised by the hotel. The shuttle was lacking though. While we didn't have any issues with the shuttle to the airport, the one back was awful. We waiting 90 minutes before it came. The guy was a terrible driver. I'm an aggressive driver, but I was honestly frightened he was going to hit someone or something. read more

They allow people to book reservations through 3rd party websites, like Travelocity, and then when you show up they say they don't have the room you booked or your reservation was canceled. Knowing that you are stranded they "allow" you to book another room at a higher price. There is no manager on duty, no accommodations to help you, the business card has no names direct contact information. The hotel lobby is packed with disgruntled people and people getting turned away. My experience with this hotel was horrendous. They ruined my trip. Run away. read more

Clean room. Good option when driving from Philly to NYC. Better than I expected. We got in super late and they we accommodating with the late check in. Good short term read more

There was no temperature control for the showers. You turn on the shower and wait a solid 10 minutes for the water to get warm. You have about 2 minutes to shower before it becomes scalding. Also, there was hardly anything for breakfast. The most pathetic breakfast I've ever seen. read more

Do not stay here. -Noise! On Saturday night the hotel smelled like pot and there was loud thumping music that we could hear and feel on the 3rd floor. When we complained to the front desk at 11pm, they told us there was nothing they could do because there was a party with a contract until 1am. Cool. -The business center is a joke - there are two computers but there was no power cords for either of them. Guess they're just for show? -You cannot count on the 'free shuttle'. My mom was at the Newark airport, and planned to take the shuttle from the airport to the hotel, where she would drop her bags and freshen up before my brother would take her to a baby shower. My Mom called the hotel 5 times to check on when the shuttle was arriving, and they kept assuring her it was already on its way and should just be another 10 minutes - meanwhile it was parked at the hotel the whole time. She waited over an hour and a half! Had they at least been honest with her we could have arranged for her to taxi or just picked her up! read more

People at the desk are helpful and accommodating but the breakfast was cold. I had to toast a bagel just for something warm. Comparatively speaking, we were happier at Super8. Same rooms and way better breakfast. read more

I was disappointed with my stay at hotel executive.  I booked a premiere king suite through  Groupon and when I arrived I was told that because of over booking the room I PAID for was unavailable so I would be in a standard double . I made the reservations since February 11th. I did not cancel nor was i a no show therefore the room I reserved should've been held for me. I do not feel the front desk handled the situation properly and I also did not appreciate  how I was given the "Oh well whatever " attitude. It is unfair to expect something then not get what you paid for.  It was my boyfriends birthday and I booked that room for the specific occasion. I was let down and I would not stay here again because of poor accommodations. However the room was clean hence the 2 stars read more

I would not recommend this hotel at all. When we got to the room we found that the AC unit was broken and that they rigged a temporary window unit which did not keep the room cool. We complained and they said that they were waiting for an AC repair man to fix it. That was on a Thursday and the repair man never came prior to us leaving on the following Tuesday. Instead of offering another room or a discount they gave us a fan to stick in front of the AC unit to circulate the cooler air. The hallways were hot and so was the dining room where they serve breakfast. I felt like all I did was sweat. One would think that given the type of business their in the management would have expedited the AC repairs. They also introduced a "Bollywood and Latin Nite" the Friday we were there and wanted a $10 cover charge. Lol. Who would pay $10 to dance in a room with no AC. Plus, who's idea was it to combine the 2 genres? Essentially no one showed up for it so it was a bust. read more

This is NO LONGER the Radisson. It is Hotel Executive Suites Background: Looking for a place to stay for 1 night stay as the apartment I was staying at was having some maintenance. Booked via Expedia because there was a deal (cheapest hotel in the area). Checked in around 5:30pm. Initial arrival -There was no bag-boy to help with luggage. This was fine for me as I usually don't have them help me anyways. -Lobby looked nice -Bar in the lobby as well as some vending machines. Front desk -Not the warmest reception I've had. -No wait, only took a few minutes to check in. Room -Initially, the room looked great, 2 beds very well made. Bathroom was very nice. -Desk, tables, free wifi. -Hair dryer, coffee maker in bathroom. -AC worked very well. -Wifi is slow. Could hardly keep a connection over Skype. I wasn't even doing anything that needed a lot of bandwidth. ---Lost 1 star. -Supposedly this is a nonsmoking hotel. Not true. After sniffing around, I noticed my AC was blowing cigarette-tinged air. Hallways at night time reeked of cigarette smoke. People next door were heavy smokers and loud moaners (if you know what I mean). Room smelled heavily of cigarette smoke. ---Lost 1 star. -The beds are both sleep number beds. However, they were both out of order in my room. Apparently when sleep number beds break, they go to the highest number, I may as well just have slept on the floor. Called the front desk and the lady said she'll send one up to repair it. Did not show up. Called again several hours later and a guy said that maintenance was out for the night and that he wouldn't be able to move me due to no vacancy. ---Lost 2 stars. Should be 2 since why else go to a hotel if not for a comfy sleep that isn't at home. I'm only staying for 1 night having maintenance come when I leave is pointless. Complimentary breakfast -Did not partake Bottom line -If you're going to stay at this hotel, make sure your beds work and that your room doesn't smell of cigarettes (if you car about that sort of thing). -If everything works, stay, great hotel. -If you roll into a bad room, it won't get fixed and you won't get moved. -For those who are booking online, stay away as you can't inspect the rooms and the frost desk will just BS you into thinking it'll be the bets room you'll ever stay in. Constructive criticism to hotel -Make sure before you rent out a room that the beds work, kind of insulting to rent someone a room with a bed that's as hard as the floor. read more