Beautiful historic hotel with tiny rooms (#7 and #8). I found the beds comfortable but struggled with the room temperatures (overly air conditioned or stuffy). However, the staff were wonderful and the gardens were great. We spent most of our time outdoors. read more

Hotel Manisses - Part of the beautiful garden - Hotels Near Me - Block Island, Rhode Island

We have stayed twice so far, rooms 11 and most recently 10. We were supposed to stay in 2020, but were canceled due to COVID. The year delay made the stay even more desirable. I love every detail of Hotel Manisses. The staff is very kind and pleasant, offering us a late check out and to hold our bags. The linens on the bed are incredibly soft, it's like sleeping on a cloud. The shower is very much like a cave, but it works in a small space. With our room, it has a private deck, which is a huge plus. It was a bit chilly, but we still lounged outside with a cocktail. The rooms all have AC which can be a huge selling point in the summer. All in all, this is the perfect boutique getaway. read more

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Beautiful centrally located spot on Block Island, RI. Great experience all around. Our balcony room was small but lovely. I really appreciated the little touches of gorgeous landscaping around the property, wide front porch and great staff. Highly recommended. read more

Hotel Manisses - Hotels Near Me - Block Island, Rhode Island

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I would rate this hotel no stars. They bait and switched our room. We ended up not being able to stay there and had to stay at the Blue Dory Inn. I would never stay here. We went to scout it as a wedding venue. They switched us into a room that my mother couldn't get to because of a disability. When I informed the staff, they told me too bad and I should've known better. It was awful. read more

Disappointment. Contacted hotel directly, asking for management, to avoid reviewing online. Was told I'd be called on Monday. Happy Wednesday. "Boutique" hotel photos should say it all. read more

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Gorgeous hotel. What brought us in was the sign out front for the blueberry lemonade. We missed that it comes spiked, but the bartender said she could make them Virgin. They were super delicious, and just what we needed as a pick me up from mopeding around the island. We were annoyed though when she tried charging us the full price when we ordered them without alcohol. While she corrected it, it was still annoying. read more

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Well kept, quaint boutique hotel about 10 min away from ferry (on foot). There is a small farm on the grounds with cows, and pretty cool bar on the front porch. The front desk also provides towels for the beach. My girlfriend and I were a little disappointed with the service. Our room key didn't work so we had to wait a few hours for owners to come change the door knob? Like... what? Our room was a bit small but it was still nice. Overall this was a decent hotel to stay in. read more

Beautiful hotel, great location! The attention to detail like the water, coffee and music in the lobby was so nice. The back of the hotel as well with the friendly chickens and room to run....such a relaxing environment my girls loved it. read more

I've stayed here a few years back. Stayed this past weekend for my wedding Anniversary and it was amazing. I love how they have renovated. It feels cool as welcoming. The staff is on point. You can tell the client is top priority. From the time we checked in to when we left. We have a 3 year old and they made her feel so special. The minute we came down the stairs they called her my name. She would go up and give them hugs. Faith and Ashley. There were two others and I'm so bumped I missed their names. Listen, if you are looking for a great experience. Stay here. There's a cafe in the lobby and they serve warm sugar donuts every morning. A restaurant downstairs and they have brunch, raw bar at 3 and dinner at 6. We will be back next year. Can't wait! read more

Hotel Manisses - The Cafe with the best warm donuts. - Hotels Near Me - Block Island, Rhode Island

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very cute boutique hotel! the ladies at the front desk were always greeting us as well as the man working the bar. the inside was so cute but the room was very small. when you come to the building after 10pm you do need your room key to get in which is a great safety feature and made me feel very safe. loved the cute chairs outside too. definitely will be going back to this hotel! read more

A beautiful hotel. Great location. Well maintained and clean. Room was great, large comfortable bed with high quality sheets and comforter. Shower was spacious with a tiled wall and stone floor. Top notch soaps and lotions. The problems: when we returned to our room we found that the TV, a wall mounted Samsung flat screen, only received 6-7 channels. The rest we could hear but had a DirectTV logo bouncing around the screen. That was annoying. There was NO ONE at the desk. There were two numbers to text for help - we did and we're still waiting for a response. To have such a gorgeous hotel, that's not cheap, with such poor customer service is a travesty. read more

Hands down the cutest little spot on the island! Rooms have been newly updated and are coastal chic. Adorable and well furnished lobby with great coffee bar and smoothies! staff was friendly and helpful. Rooms were clean and larger than expected. Beds comfortable and the sound machine was icing on the cake. Walkable pretty much to everything! My only very minor complaints- which by all means aren't enough to deduct stars from. - no robes - super bright rooms, they need some black out over the shades Truly had an amazing stay and hope to be back again! Cheers read more

We stayed at the Manisses Hotel for just one night and it was delightful. In mid-June you can still score a deal mid-week and the weather cooperated beautifully. We (me, hubby and sis) had 2 rooms on the main floor - Almira and Antoinette. Both were just off the lobby with windows onto the front porch. Almira is the smaller of the rooms, while Antoinette is the corner room with much more space. The main issue I have is that Almira (the one we took) gets very stuffy. There is no A/C on property and each room has a fan as well as a ceiling fan. That would work OK if we could have opened the windows for some breeze, but with visitors on the porch just outside our window, it was an issue of privacy (open window a little, but keep shade down was the best we could come up with). A screen or something would be a nice addition to the Almira. Little touches were very welcome - a decanter of brandy made my hubby very happy and the wine & cheese hour was enjoyable. I didn't mind the very short walk up to the 1661 Inn, the incredible views from the deck and open porch were well worth it! Some of the nibbles weren't being replenished which was a bummer, but the wine was flowing, so I survived. The included champagne breakfast was also quite good with a nice variety of hot and cold items. Service at the Manisses front desk was efficient and friendly, she also gave us a discount to Aldo's scooters. The Manisses properties have a nice loyalty program. Any money spent on property (hotels, restaurants) is added up and once you hit a certain level, you get a free night's stay. Just be sure to keep your receipts if you eat at the restaurants, it's added up manually and you need to tell them. We're really looking forward to going back - I do think I'll pass on the Almira though. It was good for one night, but I do like the breeze and privacy, so we'll try another room - that's the fun of it! read more

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Beautiful hotel, room was clean, bed very comfortable. Close walk to the Main Street and beautiful grounds. Ella at the front desk was very sweet and did her job well. The bar and restaurant were closed as we were there at the end of season. We will stay here again next year. read more

Beautifully appointed room and grounds. Friendly and attentive staff. Unfortunately the halls are perfumed (yes, by an actual perfume machine!) and the bedding either absorbs it or they are washed with heavily fragranced products. I woke up multiple times with an escalating headache and cancelled my additional nights' stay. Can't imagine the level of toxic chemicals in the air. Might consider changing this practice! read more

What a restaurant! The atmosphere is absolutely spectacular. The food phenomenal. And Shane and the other servers were fantastic. Thank you for a great ending to our vacation! read more

Hotel Manisses - Hotels Near Me - Block Island, Rhode Island

I was shocked by how nice the lobby was as I walked into this beautiful hotel just outside of the bustling old Harbor on block island. In general I think most places in Block Island are sort of tired and rundown but this and most definitely been recently renovated. The bathrooms were nice the beds were incredibly comfortable with great linens. Each room had very good air-conditioning and bath products. The hostess made great coffee in the lobby in the morning. Unfortunately The bar and restaurant were closed because of Covid. The grounds are also beautiful with wonderful gardens behind the building. read more

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I have very mixed feelings about Manisses. It's a charming and beautiful place on a charming and beautiful island. It's an inn that's supposed to house one of the better restaurants on the island, which is what drew us to it -- we wanted a special dinner to celebrate a special occasion. Manisses seemed to fit the bill. My husband called them on a Friday to see if they would take a reservation for Saturday. The woman he spoke to said they were booked for the evening, but to try calling again on Saturday to see if anything had opened up. When we were out for a stroll on Saturday, I popped in and spoke to the woman at the inn's desk as the restaurant wasn't yet open, and she said essentially the same thing: they were booked for a wedding and she wasn't sure the kitchen would be able to accommodate us, but to check back about an hour before we wanted to eat to see if they could fit us in. An hour before we knew we'd be hungry, we went back and met quite possibly the rudest, surliest and most inhospitable hostess I have ever met. To add to that, the restaurant was in full swing, serving loads of people at loads of tables and even the bar -- the wedding reception in the adjoining hadn't even begun. I felt as if I'd been duped, as clearly I was misinformed. We asked for a table and were told in a clipped tone that it would be "at least an hours wait, perhaps two." Coupled with the string of misinformation, we decided to move on and headed for the door. The minute we got to the street, I decided to run back in and put our name in just in case. When I got there, the kindly gentleman manager was at the hostess stand speaking to a group of three and told them they'd be ready to seat them at a table in 30 minutes. 30 minutes. I approached just as this magical man was going back to whatever wonderful place he'd come from, and was met yet again with the human carnation of Beelzebub. I explained I'd overheard the conversation with the party before me, and she just started at me. "You can come back and see in an hour," she said. I said I wouldn't be back at all. But back I was, as every single other restaurant on BI that night was packed to the gills. We called and put our name down for a table, accepting the hour wait and made our way back in about 10 minutes time. When we got there, I popped into the ladies room and when I came out two minutes later, the rest of my party was being seated! Apparently, an hour to the hostess translates to roughly 12 minutes, so be prepared. By this point, I am sure you're tired of my very detailed story, but I feel it's really important to consider, especially given my star rating because the table service was decent, as was the food. Nothing earth-shattering or mind-blowing, but good and fresh and definitely better than the food I had at other restaurants on BI. And while the table service and food were good, the incomprehensibly awful service and treatment my family and I received from the hostess tainted the rest of my experience entirely, and made what was supposed to be a special evening (my father-in-law's 75th birthday) into an exhausting and frustrating one. read more

We loved the Dodge Cottage for our Girls Weekend! We spent hours researching lodging options and feel like we found a real gem. - It was clean and spacious. - Staff went out of their way to make us comfortable. - The free breakfast and afternoon tea at the Hotel Manisses were incredible!! - It's very close to downtown - Very very affordable!! It's even cuter in person than in the picture: http://www.blockislandresorts.com/guest_rooms/dodge_cottage.php Of note, the Cottage is one of several properties that are included under the Hotel Manisses (so some of the reviews above will be about the Hotel or neighboring cottages). read more

This review is for the Manisses Hotel, not restaurant. After a day trip to Block Island last year the promise was made to return for a longer stay, and we fulfilled that promise with a recent weekend stay at the Manisses. Stayed early in the season (mid may) so Manisses being one of the few hotels that is open year round was very helpful. The Manisses is a historic hotel, so expect furnishing from days of yore, slanted floors here and there, copious amounts of wallpaper, and historic portraits sprinkled about. That's not meant as a criticism, but don't go in expecting a recently built residence inn (although if you were, you may want to re-evaluate why you're visiting block island). Despite all the historical charm, i was very pleasently surprised to see that the bathroom has been recently upgraded - the shower was a particular joy. We did take advantage of the breakfast at the 1661 Inn, included in our rate, and it was outstanding - the selection of food varied between Saturday and Sunday, and the food seemed crafted with care. We ate out on the patio, still covered because of the early season weather, but i can only imagine what it's like when the sun is shining on a warm July morning. Everyone we encountered during our stay was polite and cheerful - really couldn't ask for more in terms of service. read more

Another stay at the Manisses hotel properties that was fantastic, this time in summer '12. Again, not cheap, but well worth it. We stayed at the Dewey Cottage this time, which is on the other end of Main Street. It's a bit of a hike from 1661's complimentary breakfast and wine hour but not bad at all. We had a room that had a wonderful jacuzzi tub overlooking the ocean that's across the street. The breeze coming through the room was lovely. It was clean and comfortable. No complaints. I'm not sure Manisses has a bad property on BI so if you book with them, rest assured, you'll be happy. read more

The bottom line is that the restaurant is pretty fantastic while the Dewey cottage needs a new bed. Let's start off with the restaurant. My wife and I started out with different salads. Both were excellent and sourced (as much as possible) from their own garden. My wife's entree was excellent, while mine was just pretty good. My swordfish came out a bit on the cold side, which I wasn't too big a fan of. It was cooked though, it just may have been sitting for a few minutes. The dessert was fantastic. Really quite amazing. Also, the flaming coffee is really great. It's a must see if you're on Block Island. The Dewey Cottage was nice, but pretty far from the main hotel and it needs a new bed. The mattress was probably the hardest I've slept on in years. It was not comfortable and would keep me from staying there again. Additionally, the cottage is far enough away from the main hotel where it got a bit annoying. It's about a 15 minute walk, which is fine once or twice, but walking over a couple times a day (like for the free and decent breakfast) got a bit old. Anyway, the restaurant I would try again. The cottage I would not. read more

I really loved my meal here. Honestly, I would give it a 4.5 but I like to round up. I came here with my husband. He started with the Mango Mojito and we shared the scallop BLT & the shrimp in corn. Both were very good. I loved the way the flavors of the BLT worked and the corn was so fresh. For our entrees, I had the pesto seafood pasta and he had the lobster ravioli. I loved his dish just a bit more. The presentation was great, the pasta was fresh, and I loved the carrots that were on his dish. I did like my dish very much but it was fairly oily (I know pesto is an oil based sauce but it seemed like a little much) but overall very good. I wish it had more red roasted peppers on it. We shared the peanut button cheesecake for dessert. The flavor was great but the cake was very heavy. I think it would have been better with an ice cream or whipped cream to break it up. Overall, the service was quick, the bill was reasonable and we would probably head back there again! read more

Arguably Block Island's finest dining experience. Nice eclectic menu and like the Spring House, all greens and vegetables are grown in the hotel's garden. Block Island swordfish was on the menu and wonderfully prepared. My wife and I enjoyed a green salad and Korean beef satay for starters. Great ambience and excellent service. read more

This hotel is beautiful, the grounds are beautiful and the employee we spoke to was very friendly and knowledgeable about the area. Our room was pristine and tastefully decorated. The balcony was also very clean. As I understand it the hotel was newly renovated and it was obvious judging by the paint and decor. The upstairs common areas could have used some more cleaning but that is something easily handled by their cleaning staff. The shower pressure was low but perhaps that is not uncommon at the Block. The bed was very comfortable as were the sheets. The towels were fresh as well. It's a short walk to most of the attractions from Hotel Manisses. We will likely be staying there again. Oh, booking was a breeze as well! read more

Hotel Manisses - Hotels Near Me - Block Island, Rhode Island

I have been to many hotels over the years in Block Island! This by far was my favorite one yet will be back for sure! The staff at the front desk were amazing very accommodating. We stayed on the room on the first floor with my daughter who is handicapped and the room was great. Beautiful shower to easily get into bars on the side. Always asking if need more towels or if everything was ok. The location is great as well very close to all beaches and places to eat in town. Plus must check out the animal farm next door super cool place. Thanks for making our stay a great one! read more

This inn on beautiful Block Island was nice. We ended up with a really large room with a huge walk-in shower on the third floor. My partner enjoyed the complimentary brandy and I liked all of the windows which opened to a wonderful sea breeze. The only thing I didn't like was having to walk up the street to their other inn for wine and cheese plates and their breakfast the next morning. I'm not sure why they make the guests walk to their second inn when the Manisses has its own restaurant on the premises. I really would've enjoyed my wine better if I could have taken it up to our room rather than drinking it with all of the guests from both hotels, especially since their other hotel isn't as charming or attractive. Also, their service was just mediocre. read more

We had a nice dinner there last week in the middle of a nasty rain storm. The main reason why I wrote this review is not because of the food but honestly the excellent waiter service. The male worked very hard, was quick and totally understanding and even brought my kids a plate of cherries!!! Thank you. Now the food is what I would give a 3 star. Honestly the salad was very plain and the high light was the almonds that came from the garden. Bread came out warm and soft which olive oil on the table. For dinner had the steak and lobster which the steak was cooked to a nice med rare but not really any flavor, add some salt and pepper before grilling and the lobster was chewy but that is an easy seafood to overcook. High light of the meal was probably the potato that came with the dish. I realize we were a large party but the length of time between salad and main course felt like it took forever. I do not know if the staff is not used to having that large of a party but be ready for a long dinner. And typically with this large of a party and how much we spent in the past at nice dinner places typically the owner or manager will come and say hi, but nothing here at this nice restaurant. After all this I would try this location again to see if we improve on this review but I am in no rush to get back. Thank goodness for their staff otherwise this would be a 2 star. read more

12 miles off the coast of RI, Block Island has plenty of places to stay But none offer the unique combination of romance, world class dining and well... creature comforts Block Island is a beautiful nature preserve with sandy dunes, rolling hills and dramatic views of the sea. And The hotel Hotel Manisses and sister property, the 1661 Inn managed by Rita and Steve Draper are lovingly preserved historic places with antiques and early American paintings. But, there are also pet camels to nuzzle and shy kangaroos to talk to, and a Highland bull that grazes garden. While it may seem the animals don't fit with the period furnishings, fine dining and elegant setting, they do From the 1661 inn the views of the rolling hills and the vast ocean are as memorable as the champagne breakfasts on the lawn. Romantic dinners are big hits among guests...but they're not cheap. The wonderful hospitality at the 1661 Inn and Manisses Hotel is quite special. . Travelers, residents and four legged friends looking for something very much out of the ordinary will find it here. read more

We stayed in the hotel for five nights. Coffee bar wonderful, front porch fantastic, staff incredible, bed very comfortable, room was very clean. The room is small, you must remember, the hotel is old. I do have to say we never had a hot shower, sometimes, the water would even go off in the shower. The staff said no one ever complained about that before. For the price we paid, we were not happy customers. We complained, and got a glasss of wine :( Would not recomend. read more

What a complete waste of money. Beautiful property but very poorly managed. Very rude front desk staff who are unable to provide any useful information. They were not even able to tell us where to get ice. No one to help bring the bags up 3 steep flights of stairs. Traveling with 2 children this put the burden on my husband. The shower was pathetic. Dingy shower curtain. In order to turn on the water in the small walk in shower you have to get completely wet. Beautiful grounds out back however no service available for drinks until 6. At 6 there is service but all tables are used for the restaurant so no where to sit and relax. Beautiful room with one hard back chair so no where to relax in the room either. We had reservations at the restaurant but decided not to waste another dollar at this place. read more

Hotel Manisses - Awful shower. Can't turn on the water without getting soaked. - Hotels Near Me - Block Island, Rhode Island

Upon check in we were not greeted and given a room that was not the room we booked. We were treated horrible and rudely by the staff. I would not recommend staying here at all. We booked the spring house and we love it. read more

My LDW wedding was canceled due to Covid. A friend booked here prior to Covid for the mandatory 3 nights & was unable to receive a refund despite the hotel being back at full capacity that weekend and suffering no loss of income. It was not inexpensive either. She received a credit which she will never use and is currently unemployed due to Covid. Manager ignored calls and when he called he lied and said he would answer my email and refund her. He never refunded and screens and ignored our emails. Shame on you, everyone on the island was so wonderful towards us and it was disappointing to see such behavior. If you are looking for another option go to 1661 or the Beach House were they have incredible staff and wonderful food plus a way better view. read more

I recommend Manisses for 5 stars because I had the best meal of my life there. It all started on a early Summer evening when I was there for a wedding. The first course was bacon-wrapped scallops topped on roasted beets. WOW. My mouth exploded with happiness. Then, I had the most delicious steak of a lifetime, with mashed potatoes! WOW AGAIN. It was perfectly succulent and it made me very happy. read more

I just checked-in with my wife last evening, and we couldn't be more disappointed. For starters, the staff was extremely rude upon check-in. Next, we walked into our room to discover it's not even 100 sq ft - the pictures online are quite deceiving. Furthermore, there are several other inconveniences that you would not expect from an expensive hotel: zero wifi connection, sandpaper 1-ply toilet paper, no control of water temperature, and a bright light gleaming into our shoebox-sized room all evening (see pic: had to tape newspaper above door last night to block out glaring light). Bottom line: The price is not even close to being worth the experience here. The staff, who seems more concerned with The Ballard Hotel than Manisses, is completely unwelcoming and snide. The hotel appears to be hastily slapped together, and it needs to seriously reevaluate it's self-purported status as a "boutique" hotel! read more

Hotel Manisses - Newspaper taped above door; this was a fun project last night at 2am! - Hotels Near Me - Block Island, Rhode Island

This review is for the hotel, we declined to eat at the restaurant. I had read all the reviews of the Hotel online but chose to stay positive and neutral in our experience. Our original lodging had fallen through, and we were grateful to have found a place for the weekend. And truthfully what started out as super lame wound up being kinda ok. Super lame: we checked in on a Friday, tired from a long day of work/kids/ travel. The place is sort of a ghost town (read the other reviews). Lobby and porch are very pretty! Music was epically bad- like the worst cheesy lite Jazz dentist chair/Marriott music ever. Worst ever. Like no one in the lounge it is so bad. Yes, there is definitely no one to help with luggage- luckily my husband and I could manage schlepping from a parking lot not out front, but if you are traveling with guests over a certain age/with physical limitations, this could be challenging. It was just kind of odd? The room was small, immaculately clean, and freezing. Yes, AC freezing. No worries, turned it off and opened windows. Next day we came back and housekeeping had blasted the AC again- it was only in the low 60s and windy out and we were chilled from being in the water- it did not make our room inviting...I get the Marriott comparisons with the key card locks, cheesy non-wood floors, etc. Bathroom was nice though- tile shower, hot water, etc, and we were able to warm up. The thing that was REALLY LAME though was that they had a function (rehearsal dinner) at the restaurant downstairs, well in to the night. And they didn't inform us of that. I have been a bartender for two decades. A little disclosure and good will goes a long way. At 10 pm I was pretty tired of listening to drunken shouting, but had my ear plugs in and didn't feel like being annoyed on my one weekend away without my children so let it ride. At midnight it was absolutely ridiculous. Super lame. Like, buy all the guests in the inn a round super lame. The next day I asked to have our room moved. No one was on staff at 8am so I left a note. I did receive a very apologetic phone call from the front desk, but no gesture for keeping us up into the night like an offer for a round of drinks at the bar, a couple bucks off the stay, etc. I got the feeling they run loud events frequently, get the complaints, and just apologize, rather than consider not disturbing their hotel guests in the first place. Be warned, and if you do have to stay here, ask if they will be hosting functions during your stay and until how late. Next two nights were uneventful. The place is sterile and no one hangs in the beautiful common spaces because of that. There is no coffee brewing in the lobby in the mornings. There are no basic charming little things. But it's clean, close to the ferry, and ok enough. That pretty much sums it up- ok enough. Expensive for "ok enough" read more

I was looking forward to staying at this hotel since I stayed there prior to the renovations. This place is beautiful. I love the updated decor. The only con I would say is the bathroom lighting is quite dim. Mereck, not sure if I spelled his name right was very pleasant and friendly as a bartender. I'm familiar with "the Blue Manisses" and he did a very nice job with this martini. I have to add Terry the manager was very friendly and professional. She even remembered us when we were eating lunch at Ballards. I'm looking forward to coming back in a 2 weeks with my kids and husband. Probably just staying for the day but will definitely stopping by for food and drinks. read more

This hotel was recently renovated and I saw it in multiple publications and social media outlets, thought it would be a good thing to try. Booking was a struggle, I called multiple times and wasn't able to speak with someone. I booked it online without any of my major concerns and questions being addressed. I thought the sight said check in was at 3. We arrived at 430. When you walk up this resembles a plantation home with a big porch and well kept garden. Once you enter you are greater by a stair case and the person checking us in is hidden behind a counter. The guest in front of us was struggling to be checked in. And there was no employee to help this older female carry her suitcase upstairs!! Good thing chivalry is alive and well with my boyfriend! He carried her suitcase all the way to the top floor!! The woman behind the desk didn't know if our room was ready. I think they had to send someone to the third floor to check. Even though she told me the computer said it was dirt. And check in was at what time?? The renovations are great, fresh paint, new furniture, so new the instructions are still inside. Lol the room is a decent size too. There is a good size closet and coffee maker. But the coffee maker doesn't reach the outlet and we resorted to plugging it in elsewhere!! A BIG DESIGN FLAW!! . I think this renovation would have been much better if it had better planning. The brand new shower head with rusty pipes and a cracked toilet were icing on me crappy hotel cake. Not to mention I found a broken I phone charger under the bed! I wonder if house keeping even vacuumed?? I'll just keep my shoes on!! read more

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Chic restaurant with its own garden. Lovely outdoor and indoor dining on a wonderful island.

The food here was great! The location was also so beautiful. It reminded me of an enchanted forest. I expected bugs to ruin my experience but to my surprise there were no bugs. Not only was the location superb, I had the most succulent rib eye with the garlic butter sauce! It was delicious! The asparagus was also fresh. My bf had the mango chicken and that came with some sweet plantain fritters. Dessert wasnt that great, I tried to chocolate creme brulee (I prefer Vanilla). The service was also exceptional. I wanted to take the lady that refilled the water back home with me! She was a sweetheart. read more