I visited the bar at beach house today, Friday the 26th around 1pm and I just have to give a huge shoutout to the bartender. She was absolutely running circles around everyone--making drinks, helping guests, answering questions from multiple staff members, and somehow keeping everything moving despite being pulled in every direction. She handled a busy bar with professionalism and a great attitude. What really stood out, though, was watching the chef come out and speak to her in an incredibly rude and disrespectful way in front of a full bar. No employee deserves to be treated like that, especially not someone who was clearly carrying so much of the workload. Kudos to her for staying calm, keeping her composure, and continuing to provide excellent service despite being spoken to in such a rude manner. She was the reason our experience remained positive. I hope management recognizes how valuable she is--and also addresses how inappropriate that interaction was. 0 stars for an uncomfortable experience with the chef. 5 stars for professional bartender read more

Decided to stop by for a quick bite for lunch. Sat in the back overlooking the water which was a gorgeous view. Rather than traditional service, you order at the bar. I got a chicken sandwich which was fine. Chicken was well cooked and portion size was perfect for lunch. While the food was well cooked, flavor was average. Service could definitely be quicker. Overall, mediocre at best. read more

We were very disappointed with our stay at BIBH. The location is unbeatable and the view from the outdoor dining area is spectacular... but you don't have to be a guest there in order to enjoy those two things. That's about where the good review stops. We never received housekeeping service despite asking for it twice. Their staff is gone by 6 PM so they can't help you unless it's an emergency. The hotel is NOT like the pictures! I mean, the decor is, but the hotel is very, very old and definitely "lipstick on a pig." We got a two bedroom suite and the bathroom was the size of a shoebox. You couldn't sit down on the toilet without bumping your head on the sink. Fair warning - no elevators - when you arrive, they tell you to walk two blocks down the street with your luggage and then up a two flights of stairs. No offer of help. We asked for an extra room key and they said "oh, we don't do that." We told them we were disappointed and they ignored the message. Worst customer service we've experienced at any hotel in a very long time. It's a shame because it has potential. read more

They could not be dicks to start with. The beach is EMPTY. We wanted to rent beach chairs and they refused us bc we're not hotel guests. We offered to pay. We said a group of 15 would be having lunch and drinks there for the second straight day. We asked if they wanted that business. The manager says they did but we still couldn't rent beach chairs. Then the guys working on the beach mocked us, saying see you around. Way to make money guys. We had cash to spend at your establishment. It's going somewhere else now. The beach is EMPTY. this is not July or August. Don't be assholes. read more

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My family and I were staying at a property on Block island not associated with the BIBH. One of the nights we were all awoken in the middle of the night by a group of BIBH employees having a loud party. The next afternoon I spoke to the Manager (Rob) who apologized for the inconvenience and comped us diner and drinks. I hope that for the 12-month residents' peace and quiet the 10PM "quiet time" is adhered to and that Rob keeps his promise to have an RA in place. I have to thank Rob for comping us. read more

Ate there yesterday- it was basically serve yourself. I asked for water and they pointed me to a yeti cooler. Seriously.... You couldn't pour a water? We ordered a bunch of food- 3 meals just did t come out and a few of the meals came out wrong. I got a burger that had no taste. Save your money and go somewhere that is willing to pour you a water and get your order correct. Such a nightmare and waste of time and money..... read more

Positives - Lovely setting right on the beach and central to restaurants and shopping. Nice front porch for sitting and people watching Staff is very nice . Negatives - not well maintained at all. Very few amenities in the room and the management has not kept up with basic repairs. Torn screens and broken windows in the rooms as well as poorly cleaned refrigerator where just a few of the problems with accommodations. Paint is chipping on the walls of the hotel and the stair cases are dingy and need upkeep. This is probably one of the more expensive hotels on the island , likely because of it's beach front location but unless they make some big changes it certainly not worth the hefty price tag! read more

$1,200/night for a 10'x10' room with a mattress sitting on the floor is ridiculous. Nothing has been updated in and out of the hotel in years. Maybe never. The only highlight is the view from a small (dirty) window overlooking the beach. The ripped screens make it difficult to open. I'd have given zero stars, if possible, but the shower was actually decent. read more

Block Island Beach House - Small space - Hotels Near Me - New Shoreham, Rhode Island

I stayed here a week before Labor Day and paid nearly $900 a night for their gables property so my family and I could use the pool. The first day the pool was cloudy and didn't look great. They said they would have someone come out the next day to fix it. The next day it was green and kept getting darker until the 4th day when we left. Nobody came out to repair it. They would only credit me my resort fee of $30. The staff on site was poorly trained. I tried reaching out someone at their corporate offices multiple times with no response. I think they weren't going to fix it since they were going to shut it down for the winter after Labor Day and just lied to us so we wouldn't leave their hotel. Whoever took the photos of the rooms did a great job because you would never realize a one bedroom suite was so tiny. Maybe 150 sq ft. read more

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Service is awful. We have waited 45 minutes for a sandwich and it is not even crowded

We loved the Block Island Beach House and spent a decent amount of time here during our trip. The outdoor area is relaxing and pretty. There is an outdoor Tiki bar of sorts that serves delicious Pina Coladas, mudslides, margaritas, beers etc. They have food options too, which we didn't explore but they sounded delicious. There is a beautiful view of the water and lots of couches and chairs to lounge, drink and enjoy being around friends. It was the perfect space for our group of 20 plus to hang out at and it was in the perfect location to walk around town afterwards. They have spots in the back to lock up your bike. Definitely a must visit place! read more

Block Island Beach House - Hotels Near Me - New Shoreham, Rhode Island

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Used to stay at Harborside and was looking for a nice new spot. Came into Beach House to check it out. Austin behind the coffee bar greeted us immediately and shared all about the hotel and how wonderful a stay we would have if we were to book here! He suggested mimosas outside with the perfect view of the water! Austin was so complimentary of the hotel and very professional that we have decided we will book next summer! Austin made us feel a connection to the Beach House and we look forward to coming next visit to Block! I'd totally hire Austin to represent my business because he is just what you'd want to be the "face" of the business when you're not there yourself. Thanks Austin! read more

Block Island Beach House - Looking forward to our stay at Beach House next visit to Block! - Hotels Near Me - New Shoreham, Rhode Island

Easy access to a beach - beach chairs provided . The bedding and towels - great . The hotel is centrally located - but that central location comes with a downside - you can hear/see every car, bus, motorcycle driving by. The hotel lobby is dark, cluttered and depressing. The rooms are minuscule, there is absolutely no room to move - it is a sleep, shower, get dressed and get out ASAP . We ate lunch at the restaurant - the lobster roll, $40 , consisted of lobster scraps - not one good sized lobster piece - there are better options on the street . Our party of 6 were all unhappy with their lunch. Although the rooms are clean - the walls are not freshly painted and give a "dirty wall" vibe. The shower is great but the sink and shelf - although funky - are hung too low and this placement makes washing/ brushing challenging . iAll in all - the hotel is not well maintained - the price point is not justified by the amenities - the hotel needs some attention . I would not select this hotel again. read more

My friends and I stopped here for some after dinner drinks and what a gorgeous way to spend the evening on the back side drinking out on their shelled patio watching the sun go down on the island. Such a relaxing vibe, I definitely want to come back and do this again. read more

Great location! Right on the beach. Room was tiny tiny tiny! Customer service is bad from the outside bartenders to the servers. Front desk is so so. read more

To be honest I was expecting a better experience when booking three nights for a total of ~$2,000 for a three night stay. The hotel is nicely decorated but seems to be run by very young people. Throughout our stay I have not seen anyone over 25 at the front desk. That is not all bad but more of an observation. Our room (124) is small... so small that the sink for our bathroom is almost next to our bed and not located in the bathroom at all. The bed was comfortable and the view from our room was very nice. They are transparent about the room size and I get it, and was okay with that. It was well appointed and comfortable. I was expecting a little more from a Lark Hotel, after staying in our Lark locations. First, I know this is picking however, I am a tea drinker. In the mornings there is only coffee available, no decaf or tea. When I asked for tea the hotel only has one kind of tea (sadly no Green tea). Second to that they only brew coffee in the hotel between 8-11AM. So if you need a pick me up mid-day you have to go find it somewhere else. They won't make any outside of 8-11AM, unbelievable. Remember, we are spending ~$2,000 for three nights. The food was very good on the back deck. We had an enjoyable lunch with a great view of the water. We only ate once at the hotel during our stay so far. I give this hotel a 3, at best, especially given the price point. Ohh, and they only clean your room after 4PM which i thought was a bit odd. Perhaps that is a normal practice but I was just surprised that it was not cleaned earlier in the day. read more

don't go . did not get room i booked and paid for. no other rooms available. claustrophobic small room no view mattress on floor to trip over . mattress lumpy. no water in room. forget breakfast- ever had bad toast?? blank stares when we expressed our disappointment. noisy until 2 am in our horrible first floor room . booked what i thought would be a nice getaway for my ill husband and i . so so disappointed. read more

The staff was extremely accommodating and friendly! The vibe was updated and hip. Loved sitting on the porch with a blanket and book watching the world go by! read more

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We stopped in this past week to have a drink at the bar. It is my favorite bar on the island because of the view. I was pleasantly surprised at how much it has changed from the last time I was there and it was the Surf Hotel. The new owners have done a fantastic job with redecorating. The new outside area is very nice for sitting and having a drink and some food with big comfy chairs and tables. While I cannot speak to the food, the drinks were strong but also my reason for the 4 stars. They were pricey! It was $22 for a beer (Bud Light) and one mixed drink (Vodka Tonic). We did look at the menu and they had a lot of good options and we look forward to eating there at some point. If you want a place to have a quiet drink with an amazing view... this is the place! read more

Block Island Beach House - Hotels Near Me - New Shoreham, Rhode Island

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We were here twice and had a nice time. It's kind of an odd setup. They seat you on the porch/deck but you have to go to the bar to order food and drinks. They bring the food to you (you carry your own drinks from the bar when you order) and everything works out fine, just an unusual operation. We had a poke dish and a Farro salad. Both were fine. The poke was actually very good. The beer selection is limited but I found something I liked. My wife had a nice strawberry lemonade drink that she liked very much. The food came out in good order and the bartender was nice. We returned for a drink another time and enjoyed ourselves again. I would return next time on BIRI. There's a lot to like here. read more

We stopped in for drinks and appetizers on the back deck over looking the beach, absolutely beautiful view. Service, not so great. We ordered at the bar and the food was brought out by a very nice but very rushed waiter, he dropped off the food and never came back so we made do with no plates or napkins (we had finger food so I guess that was ok?) The food was good, mussels and onion rings. I'd try it again, mostly for the view. Hopefully they'll figure out the service. read more

A very surfer chic boutique hotel with beach access and an outdoor restaurant and bar. The decor and style is very Southern California. The only drawback is that there is no table service. You have to order the food at the Snack Shack or bar but someone does deliver it to the table. Short walk from the ferries, on the Main Street in BI and next to a lot of stores and restaurants. 5 star views and 2-3 star food. The tuna ceviche was really watery and bland. We had to send back the kid's hamburger twice. read more

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Our visit began with poor directions to our room, located in the Gables. (The Gables is not in main house, it's down the street. Our room #214 was way in back.) We never received Housekeeping services! NO fresh towels, no bed made!! We were there 2 nights. We were led to believe our room had a view of the pool which was very deceiving, we had no view!! Our accommodations read that we had two rooms, 1 bedroom with sitting room. Both with tvs. The sitting room was a joke, on first floor as you entered but very narrow no room to walk, then bedroom upstairs very tight no room for walking around. There was no area in bathroom for toiletries. Wall hung sink, no counter for items. Grossly over charged for accommodations. Over 800.00 per night and 50.00 dog fee each night! What was fee for?? I have paid less for luxury hotel with room service and amenities. Our suggestion, Do Not book Block Island Beach House!! Save your money read more

We stayed at Block Island Beach house on a Wednesday and Thursday night in July 2020. I note this because I would imagine the weekends might be a different experience based on the island's weekend visitors. Overall we had an amazing stay. There's a lot happening here, so to perfectly execute a guests stay is no easy task...especially in COVID times. Hotel: great design and flow from the streets into the hotel. the breakfast area was closed because of COVID, but they were willing to make me a coffee in the morning. Rooms might vary in size, but ours was facing the beach AWAY from the ferry and was pretty amazing. Keep in mind, they're working with the old structure so big bay windows on the 3rd floor don't exist. My wife liked the decor and we were happy with our experience. Bar/Restaurant: there are a few things going on here and with COVID it could have gotten sloppy. However, everything seemed to flow nicely. The food and drinks were spot on, especially with your view on top of the beach(again facing away from the ferry). Beach: this could be tricky because there are a few chair rental companies. Also, it appears you could technically get off the ferry and walk over to this part of the beach and rent a chair and umbrella. That being said, it was well executed and easy to hop from beach to bar to the room. Bonus: when you walk out onto the back deck, look up to the left. There are couches and you could take your food/drinks up there for a more secluded view/experience. All in all, great experience. read more

The view is 5 star, no question. That said, we probably won't be back to BIBH for awhile. End of season, short staff no problem! We have been regulars on the island for 20 years now, and have our favorite bartenders and wait staff everywhere. Not here though. I asked the young man at the front door "what time do you close"?He pointed to a sign on the wall and said "it's posted over there" in a your bothering me tone. Oh, ok thanks? Again, I know the island is short staffed, no issue. Out to the bar with the best view we go! Great two seats at the bar, score! Enter our bartender singing "Shy to Shy" over and over and sounding like a used car salesman waiting on us and paying $28 plus tip for two drinks. One drink came in a small plastic cup and was nothing less than a disappointing. Ordering on the iPad probably makes sense but it's hard to be 5 star with out a 5 star experience. My husband wanted me to leave a 1 star, but my goal is to improve not trash. You have a great place that could be awesome! Cheering you on to do better next year! read more

We checked our bags at the "main" hotel because we arrived early. The staff was helpful and polite. We came back at 4pm to get into our room and were told we were at their "sister" property down the street...they brought our bags over which was nice, but slightly confusing, disappointing and not mentioned upfront. Upon entering the room, the pictures were not what were advertised. Our room barely fit a queen bed, although clean it had a bed, no room tor bags and a tiny bathroom with a tiny mirror. No full length mirror, no iron or steamer, Nothing. It was extremely hot and you could hear everyone else in their rooms and outside. We paid $700 for one night for the room for our 1st year anniversary and was incredibly disappointed. Clean, and nice staff, but would never stay here again or recommend to anyone else. read more

I loved my stay at the block island Beach House. Check in was not until 4pm, but they offer to hold your bags before you check in and after you check out. I received several texts as a way of communicating with the staff/hotel which was convenient. They asked what time I would be arriving to the island and i texted back 11am. We got to the hotel around 10:30 so they could hold our bags. Immediately they offered to hold our bags and let us know we could use the beach or pool which had free towels, lounge chairs, and umbrellas. They also had a full bar and restaurant. Right as we got settled on the beach I received another text that our room was ready at 11:04 and we could check in whenever. I loved that. We decided to eat lunch and then check in. Finding a table was a little hectic, but we found one and the view was gorgeous. We got the fish tacos and fish sandwich. Both were very good. After checking in our room was small, but nice. The bed was comfortable, the room had ac, and the tv had endless stations & streaming services. The staff here also made hour stay enjoyable. They were so helpful and attentive. They made recommendations on restaurants and things to do. Always smiling and in good moods. Ed was our go to guy for everything and every time we saw him, he always greeted us like he genuinely cared. I would absolutely stay at this hotel again and recommend it to anyone looking to stay on the island. read more

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We didn't eat here but went twice on our visit to BI for drinks. You can't beat the view of the ocean! Friendly bartenders and good beer selection for my husband who is a beer snob lol read more

Literally the best grilled cheese and potato salad I've ever had! Took some clients here for lunch when we were on the island shooting their elopement and the drinks were outstanding, service was great, waitresses were super friendly, the VIEWS omg were STUNNING!!!!! I can't wait to go back read more

Delicious dinner on their back patio overlooking Old Harbor. Great views. Upscale beach food. Great vibe. Recommend the fish tacos, panzanella salad, and bbq. Amazing key lime pie. Great service. You order at one of the bars and your food arrives quickly at your table. Looks like they have a cute beach area for their guests. Didn't check out the rooms but the lobby was beautifully renovated. read more

Reposting following this post being removed twice....is BIBH paying Yelp or something?? It makes NO sense to remove this review. As an Yelp Elite for 10+ years, I've yet to encounter unfounded, repeated censorship of my reviews. ATTENTION YELP MODERATORS: this IS an experience I had here. Please read this carefully before removing. Nope. As Block Island regulars, we were excited to visit BIBH this season and finally got around to it on our forth time to the island last weekend. I can say we will never go back. Four of us arrived for lunch and waited patiently amongst several others to be seated. One or two parties who arrived after us were seated first but we attributed that to just some oversight. The hostess proactively told us that we would be seated next. Cue an obnoxious woman who started making a scene about her party - whose party was the exact same size as ours -not being seated yet (for the record, she arrived at least 10-15min after us). The hostess, despite the table runners protests, demanded the obnoxious woman's party get seated before us. Absolutely inexcusable. And, I must say, completely opposite from what I've experienced anywhere else on the island. read more

While on our vacation on the Block, we came here three times in a week. The first was for drinks and a light lunch, the second more drinks before dinner, and the last was a goodbye Bloody Mary prior to the ferry. The new BIBH is a beautiful addition to the island. It's a much needed breath of fresh air as far as style and food/beverages. Gone is the outdated Victorian-era furnishings and the dark interior. Now it's all bright, modern with a nod to the beach culture it exists in. There were some slight glitches, as the hotel is brand new and people were still getting up to speed, but everything we ate and drank was delicious and fresh. If you're looking for a great dessert, get the Key Lime pie - it was one of the best I've ever had, and I've had my fair share. We loved the look and vibe here, and will return again for sure. read more

We stayed at the Block Island Beach House for 3 nights in August and had a great time.We stayed in a 2 room suite at The Gables, which is a few doors down from the main location, where the pool is located (a pool is rare on BI btw). Lovely room and very central. The hotel has a beautiful beach and a great restaurant as well. My only complaint is that the TVs didn't work in our room. Otherwise it was great! read more

The new owners should've just updated necessary appliances, added A/C, and left everything else alone. The Surf's restaurant used to be one of my favorite places to eat, with a beach-classy atmosphere and triumphantly delicious food. Now, hot dogs? Really guys? This is SO disappointing. What used to be a unique menu is now just another overpriced and bland beach stand, fit for drunken tourists and families that splurge on mediocrity. read more

We booked a room a couple of weeks after the reopening after the massive remodel. They did an amazing job on this place. It's gorgeous. Right on the beach. Walk down the beach and the sand and water are nicer. The room is great. Small but great AC for the hot days. Bathroom also brand news and really nice. Free coffee (which is very good!) and water on the 2nd floor. Big win for all day hydrating. We booked room 112 which has a balcony from the renovation. The balcony overlooks the beach which is great. Super comfy chairs on the balcony. Fell asleep out there for a nap! Although big downer is the kitchen ventilator is right next to the balcony so it's very loud. Too loud to hear the water and beach. The kitchen ventilator did not shut off until 10pm. Can't hear it at all in the room which is great. But would be cool if they would point the kitchen ventilator in the other direction. Would be a smart move to add value for the extra $$$ spent on the balcony room. This hotel is quieter than the hotels on the main road. Although I did see some rooms on the street side which have to be loud. Book the water side if you can. FYI - There's a breakfast place next to the hotel which is amazing. Perisphones. read more

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Simply too expensive for what you get. Then you have the noise. Positives: nice staff, although very new; convenient location, great views from the bars. Very welcoming to dogs. Negatives: very expensive for what you get; very loud at night but that is a trade off with the location. Small rooms with very little lighting Recommendation: come here for a drink or a meal but stay elsewhere. read more

The old surf hotel has been redone! Some rooms have been left to look like the old The surf with modern updates. Like private Bathrooms!!! The beds were super comfortable. The sheets were really soft. However they were very low to the ground. This might not be good for some. There are two pet friendly rooms on the first floor with "city" view but it really is no view! Because the windows are blocked and this made the rooms very dark. I think they should have chosen a lighter wall paper to brighten it up. I understand they were trying to keep some of The Surf nostalgia but in the ground floor rooms it's just to dark. The room had everything I needed and more. A small refrigerator, a/c steamer iron, 2 tv's, plush bath robes and a large private bath with rain shower. I do think they need to install towel racks and shelf's around the very tiny bathroom sink. This would make it a lot easier to get ready. There is an on sight cafe with great coffee and beautiful restaurant overlooking the ocean. You can't get a better view. I do wish they would allow dogs in part of the restaurant/Bar. Considering we were staying in a pet friendly room and paid substantially for it. read more

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Great place to have dinner after biking around Block Island. It was a short walk from the harbor where we returned our bikes. Ambiance is casual and laid back. There is no wait staff. We ordered by the bar and they brought the food to our table. The view of the harbor and being beachfront is fantastic! Sitting on the deck provided shade from the hot sun. Appetizers were very good. We had roasted corn, grilled shrimp chimichurri, and summer panzanella salad to start. Lobster roll and brisket sandwich were ok, nothing great. Clam strip roll and pork grilled cheese were good. Rum punch was too diluted but the Whalers IPA was good. read more

Place looks amazing since the renovation. The lobby alone is like a beachy West Elm. Super stylish an clean. The food is also incredible. Havent stayed here yet, just visited but I now feel comfortable recommending this place to anyone. read more

Block Island Beach House - Adorable coffee and cocktail bar - Hotels Near Me - New Shoreham, Rhode Island

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This is our third stay at the Block Island Beach House and will be back again in a few weeks. Location is perfect, rooms are small but very clean, staff is very attentive. It's our go to when we visit BI. read more

Block Island Beach House - Outside bar and deck from the beach - Hotels Near Me - New Shoreham, Rhode Island