1. Hounds Town

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    Crestwood, KY

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    Hounds Town

    5.0 (1 review)
    Closed 11:00 am - 1:00 pm

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    Services - Hounds Town

    Pet boarding

    Private dog training

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    1 year ago

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    Crestwood Animal Hospital - Waiting area

    Crestwood Animal Hospital

    (44 reviews)

    I had an emergency with one of my dogs, and I was desperately trying to find a clinic that not only…read morewas open past the time I got home from work, which was hard, and not only that was open but that could take a payment plan if needed. I called them, and they told me no hesitation to bring her in ASAP and they'd get my info over the phone. As soon as I got my girl there, they got our exam room squared away and she was taken back. My dog is pretty nervous in new situations, she get anxious and stressed out pretty easily. When they brought her back to me, she was alert and happy, smiling all over the place. I'd trust this clinic (and Dr. Sydney) with my dogs any day. I'm very thankful I found them! Thank you, and Lilah Bean thanks you!

    I made an online appointment at Crestwood Animal Hospital for my dog's first visit because she…read moresimply needed her vaccines updated. The next day, they called with a few questions and asked about my dog's age. They told me that if she was a puppy, the visit would cost around $200. I explained that she was 4 years old, not a puppy. Surprisingly, they never even asked for her actual birthdate and instead entered a random birthday into her records. When I arrived for the appointment, the staff was not very friendly. They informed me that my dog would have to receive a "first visit package" for $355.10, which included several exams that were never even performed. To make matters worse, their website advertised $25 off the first visit, but that discount was never applied. Another thing that made me uncomfortable was that they took my dog out of the exam room to give her vaccines. I've never had a veterinary office do that before, and it made me uneasy. There were just too many things that went wrong during this visit. The inaccurate information in my dog's records, the unexpected charges, the advertised discount not being honored, the exams that weren't performed, and the overall lack of professionalism made this the worst veterinary experience I've ever had. I genuinely do not recommend Crestwood Animal Hospital. I hope sharing my experience helps someone else avoid the stress and anxiety that this visit caused me.

    Buckner Animal Clinic - Hank

    Buckner Animal Clinic

    (13 reviews)

    Boarded may dogs here for the first time. Nice people, easy to work with and the dogs seemed to…read moreenjoy the visit. We will be back.

    I took my beloved family cat to this clinic mostly for yearly checkups, shots, claw clipping and…read moresanitary clips. Dr. Shipman was nice and seems knowledgeable but I got the feeling he was more comfortable with canine patients. When, our cat needed something more than a checkup or claw clipping, I could not have been more disappointed with this clinic. He was sick and we needed expertise which this clinic did not seem to possess. Our cat had stopped eating and was very lethargic (quite unlike him normally). I took him in and we saw another vet in the practice -- I think she was new. She ran a full panel of bloodwork that showed him in good health other than his red and white blood cell counts -- which they ran twice. The red blood cell count was dangerously low while the white cell count was very high. I was given no explanation for why that might happen -- maybe an infection of some sort?He was prescribed an antibiotic and steroids and an appointment two weeks out. He was still in rough shape two weeks later. No other theories and no alert and to the dangerously low red cell count. Finally, I took our cat to another vet, got a diagnosis, full explanation of the disease (IMHA), and a course of treatment. Over the course of the week of new treatment, he slowly showed improvement. The IMHA eventually took his life and we got another few months with him feels my better. I can't help but wonder if we could have gotten him back to full health had I taken him to the other vet earlier. I'm not able to review the clinic's care for dogs or other animals but, if your cat is a member of your family, I would definitely avoid Buckner Animal Clinic.

    Hounds Town - petboarding - Updated September 2026

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