Absolutely horrible. Got the presidential suite. I left a…read morefew blankets because my dog loves them. Well he had a accident and the staff didn't do anything. Just let him sleep in it. Literally was told he peed on the blankets when I picked him up. He smelled horrible. He was hardly taken out and I called many times asking the reason and was told bc he's new and scared. So bc he was scared and new he has to sleep in his pee? Yeah I'd never leave my pets with them again.

This boarding facility is clean and the staff is nice. I was just disappointed that my dog stayed…read morein his room for a week while we went on vacation. I thought it was like day care and they came in at naps and bedtime but they only go out 15 minutes 4 times a day. He had a luxury suite and seemed bored on the camera. I was also disappointed to find 2 ticks on him as soon as we got home. My dog is part of the family and I felt like he thought we abandoned him

I take my dog to doggie daycare here and am extremely impressed with this place! Staff is super…read morefriendly and site is extremely clean. Their daily FB posts with pics of all the pups playing really brightens my day. My dog seriously never wants to leave!

That is My First, one STAR, review I do not like to give a bad review, Unless has something to Do…read morewith my FurbabiesNothing professional about this place..I called them on 24 of February requested boarding for my cat. They told me they need proof of vaccination, I had my vet fax it to them, Everything was ok. Then they sent me the necessary paperwork to fill out and emailed back to them. And I supposed to drop off her at 14:00 pm next day, Saturday. She supposed to stay in this facility until the 10 of March. I drove all the way from Perdido Key to Davis Hwy with my cat and her supplies JUST to FOUND OUT that she couldn't stay because she was Neutered. That word NEVER came up in my conversation with the female person I talked on the phone. I Actually mention to her that I wanted the cat to stay there until Her Appointment with the vet to have A Hernia operation and neutered. NOBODY Ever mentioned that they could NOT accept her because she was not neutered I guess everything works for the best I, definitely, wouldn't want to trust my pet with a crew that can't even figured out, a simple task.

Boarding my german shepherd. She loved it and was so taken care of! Thank you Jessica!!read more

HORRIBLE EXPERIENCE! I rarely leave negative reviews, but I hope sharing my experience encourages…read moreCain's Dog House to improve its communication and consultation process for future clients. I adopted my 2-year-old Goldendoodle, Crumbl, in March 2026. As a new doodle owner, I relied on Cain's Dog House's professional expertise when I scheduled his first grooming appointment with me on June 24. Prior to that, Crumbl had received a professional full grooming on May 9 with another groomer, so I believed I was maintaining his coat appropriately. At check-in, the consultation lasted less than five minutes, which lasted from me handling my dog with his leash to the groomer. That brief duration was the groomers quick visual assessment of my dog. I asked for a "good trim" & possibly shorter in the belly area. She briefly stated that Crumbl had matting and would need to be groomed "shorter," while trying to leave some fluff on his head. At no point was I clearly told that "shorter" meant shaving nearly his entire body down to the skin. I was not shown the matting, educated on what "pelted" meant, advised of the final appearance, or given an opportunity to make a truly informed decision before the grooming began. I entrusted them with Crumbl. To be clear, I am not disputing that shaving may have been the most humane option if Crumbl's coat was in fact severely matted. I am not a professional groomer. However, if that was the only safe option, I believe I deserved a thorough consultation explaining why, what the finished result would look like, the potential risks of shaving so closely, and proper aftercare. As a first-time doodle owner, I depended on the groomer's expertise and guidance. Unfortunately, that guidance was never provided. The result was heartbreaking for my son and me. I was completely shocked when I picked Crumbl up. He looked like an entirely different dog, with nearly all of his body shaved to the skin. It was emotionally upsetting to see such a drastic transformation without any warning or preparation. Since returning home, Crumbl has also experienced intermittent trembling, something I had never observed before. While I cannot determine whether it is related to the grooming itself, it is concerning enough that I will be scheduling a veterinary examination to ensure there are no underlying injuries, clipper irritation, skin sensitivity, or other medical concerns resulting from--or unrelated to--the grooming. What disappointed me most was the owner's response afterward. Rather than acknowledging that communication and expectation-setting could have been handled better, every response focused solely on defending the haircut and denying any responsibility for the consultation process. Even if the shave was professionally appropriate, effective communication and informed consent are equally important components of professional customer service. The owner also referenced Crumbl's previous grooming history with their salon from January. However, I was not his owner at that time. I adopted him in March 2026 and was bringing him in as a new client. My expectations, knowledge, and experience should have been treated accordingly. Every new owner deserves the same level of education and communication regardless of where the dog was previously groomed. This review is not about whether a short shave was necessary. It is about professionalism, transparency, client education, and informed consent. A responsible grooming experience should include taking the time to show owners the condition of their dog's coat, explain the available options, prepare them for a significant change in appearance, answer questions, and ensure they fully understand what to expect before proceeding. Despite my refund request being denied, I sincerely hope Cain's Dog House views this as constructive feedback and improves its consultation process. Better communication would have completely changed this experience, even if the final haircut had remained the same. *FOLLOW-UP TO OWNER's RESPONSE* While I acknowledge Crumbl had a few tangled areas, I disagree his entire coat required shaving to the skin. I don't recall being told he'd "look like a naked boy." The photo you provided shows the grooming already underway, not the alleged severe matting beforehand. Given his grooming just 6-weeks earlier, a more thorough consultation and explanation were warranted.

This is the CLEANEST doggie daycare I have ever taken my fur babies to. They always have a blast…read morewhen they attend.

My puppies have been guests of the Pensacola Pet Resort many times, and we were very happy with the…read morecare of my angels and the interaction offered by the staff. We have a very intelligent Labrador who made it a point to turn back around and say good-bye, and give a kiss to one of the members of the Pet Resort Family. Our lab Mickey is 12 years old and very spoiled; for him to enjoy a place is very reassuring to us. (Both of our boys Love the pool that is available) Our second sweet angel is a 6-year-old Belgian Malinois (Tigger) with the energy level of 3 or 4 normal dogs and about an eighteenth of the attention span! We are very excited to have a new 'Home away from Home' for our two K9s, as we like to travel often (and for extended holidays). Knowing that there is a safe and comfortable place for our angels to stay, with an attentive staff, always makes our holiday more relaxing and enjoyable.

10+ Stars! During a roadtrip I suffered a heart attack and ended up in the hospital. We had to…read moreboard our dog suddenly and the wonderful owners of Cameo Kennels saved the day. Our fur baby had a wonderful stay and the folks at Cameo really helped us manage a stressful emergency. I can't speak highly enough of their kennel. Clean, outdoor access, and warm caring hosts. We love Cameo Kennels and you will too.

Owners are on property and so friendly to the customers and pets! They really know the animals and…read morehow to care for them.

This grooming shop has one major advantage: it's the closest groomer to our home and also…read moreconveniently located near our veterinarian. That said, I left disappointed with the actual grooming. The service cost $70 before tip, and when we got our dog home it was obvious that his face and the top of his head had barely been touched, if at all. The area around his bum also needed additional trimming, so we ended up getting out our own clippers and scissors to finish the job ourselves. I don't expect perfection, but I do expect the areas most owners immediately notice to be addressed during a grooming appointment. For the price charged, I shouldn't have to complete the haircut after getting home. The staff was pleasant and the convenience is hard to beat, but based on the results, I had a difficult time justifying the cost. If you're paying for a full grooming service, it's reasonable to expect the face, head, and sanitary areas to be properly finished before your dog leaves the shop.

It was comforting that I could watch my dogs on the camera's feed. My dog's seemed happy. So much…read moreso, when I went to pick them up . They seemed to nonchalantly to greet me. As if they wanted to continue to stay at The Dog Stop. So I boarded them for 6 nights. It was expensive but I feel it was worth it! My dog's are old ladies and do not play well with others! So they received the special treatment from The Dog Stop! Yes! I highly recommend The Dog Stop!

The married couple, Jerry & Honey, run the best boarding kennel in the local area. Reasonable…read moreprices, take very good care of our critters when we go out of town. They have 3 large fenced in grass areas where the dogs can run, play or just lounge around. They keep the kennels and grass areas very clean. Our animals get very treated very, plus they keep the 3 of them in a large kennel at night so they can remain together during their stay. Rain or shine, They're a wonderful and caring couple. We 'll keep bringing our animals they as long as they are still in business. Extremely happy we found them!!! Bob and Ruth Moers.

Our two babies, Jeb and Meeka LOVE Jerry and Honey! We tried a couple of other places and they…read moreboth couldn't wait to get out of them to the point of pure panic. We had to drag them back in when we returned....stress was written all over them. We knew we had found the right place when we came to Waggy Tails. By the second visit, on the way there they seem to know they were going to see their favorite extended "Family" and all their buddies. Jerry and Honey show them affection and attention when they are there and this makes them comfortable with their surroundings and their accommodations because they are right at home. My babies are social but when being boarded I prefer them to be separated from other dogs due to us being out of the area and you just never know how animals will react to each other in any situation and it's better to be safe than sorry. They accommodate our wishes and I truly believe our pets feel safer with their situation away from us and home with them like this, could be why they didn't feel comfortable at other kennels we took them to, the other kennels we took them to insisted on putting them with other dogs for playtime (even when asked not to) and I think even though they engaged with some, it was intimidating for them. The routine here definitely fits our pets personalities better. Our babies are still happy to see us when we come home, thank goodness. lol! But they also don't crawl out of the door in fear when leaving and they always are happy to come back. If you're looking for a place where you're pets will be as comfortable, safe and as happy as they can be away from home, this is it!

Madison is amazing with my pup Carson. He gets really anxious when it is time for nail trims but…read moreMadison takes care of him and makes it easier on him. I won't take him anywhere else!! Ark Animal is the place to go if you want the BEST for your BEST fur babies.

Amazing staff! They always answer all of my questions, and they treaty furbabies like they are…read moretheir own!