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    Pensacola Pet Resort Premier

    3.0 (2 reviews)
    Open 7:30 am - 6:30 pm

    Services - Pensacola Pet Resort Premier

    Dog boarding and training

    Private dog training

    Puppy socialization classes

    Pensacola Pet Resort Premier Photos

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    8 months ago

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    Laura H.

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    1 year ago

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    Laura H.

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    Ask the Community - Pensacola Pet Resort Premier

    Animal Hospital Of Pensacola - My fur child Monday, when he started refusing food.

    Animal Hospital Of Pensacola

    (54 reviews)

    These people care more about money than they do your fur children. My feline fur child was…read morediagnosed with renal failure here. Recently, because he has stopped eating and has been struggling, I asked for a refill of the same two medications THEY previously prescribed him to help with nausea and appetite. I recently lost my job and simply do not have extra money for inflated office visit fees. I went there in person, hoping someone might show even a little compassion for the situation. Instead, there was none. No empathy, no concern, no attempt to help problem-solve -- just "it's been almost a year since we've seen him, so he needs another office visit." To be clear: it has NOT even been a year. Not years. Not multiple missed appointments. Less than a year. I explained that he had just had emergency labs done at urgent care a couple weeks ago, that those labs had been requested to be sent to them, and that they were very similar to the labs THEY themselves previously took when diagnosing him. I explained that he is very sick, stressed easily, and forcing him into a car and putting him through another unnecessary exam could honestly do more harm than good at this stage. I explained that I had just spent all the money I had on his emergency care and was simply asking for a one-time refill of medications they already knew he needed. The woman I spoke with initially acted sympathetic and said she would ask if the doctor might make a one-time exception given the circumstances. Then they called me back. First, they mispronounced my name. Then they said, "Oh, they can't prescribe something they've never prescribed before." I had to explain that yes, they absolutely HAD prescribed it before -- that's why I was requesting a REFILL. Then suddenly it became, "Oh yes, I see that now... well, since it's been almost a year, they're not going to do that." That was it. No compassion. No alternatives. No "maybe try this." No "we're sorry your cat is suffering." Nothing. Just another demand for money. Even human doctors will often refill medications if it has been less than a year, especially for chronic conditions. But apparently when it comes to a dying animal, there is no room for grace, empathy, or humanity unless another office fee is attached to it. What hurts the most is realizing that while I was sitting there terrified of losing my fur child, emotional, financially struggling, and begging for help to keep him comfortable, the only thing that seemed to matter to them was collecting another $100 office visit. I posted about my experience on Facebook afterward, and sadly, multiple people commented saying they had experienced the same thing from this facility -- that it felt more about money than genuine care or compassion for animals and the families who love them. People are already hurting enough when their pets are sick. The last thing they need is to feel dismissed, unheard, and financially cornered while trying to help an animal they love like family.

    Spoke with Ms. Jessica about a raging ear infection my baby was experiencing, (on a Sunday, because…read moreseriously? This couldn't happen when my regular vet is open?!). Not only was she wonderful, she found a way to have my dog seen within 20 minutes. Absolutely angel ​

    Klondike Pet Care - My boys!

    Klondike Pet Care

    (11 reviews)

    I am all for using Mom and Pop joints, it helps our community prosper. Klondike pet care has been a…read morefamily owned and run business since the 80's I believe. I have been bringing my babies to Klondike's for well over 3 years. Desiree the owner, is an incredible animal loving people person and I adore her. I had the pleasure of meeting Desi through a referral. My neighbor used Klondike's for her pitty mix and after a personal series of unfortunate events, I required boarding for my 2 dogs every weekend for several months. I have a Great Pyrenees and a Poodle mix and they have been absolutely spoiled by Desiree. My boys have loved coming to the kennel every single visit since. They know they are coming about 10 minutes away and you can tell they are stoked, My pyrenees has even jumped out my car window because I was taking to long to open the car door, all to get to Desiree quicker! The Kennel is on personal private property and Desiree lives a short walk away, which makes me confident my babies will be well taken care of. Desiree also handles all of my grooming needs. My boys had a photo shoot coming up and Desiree was able to squeeze them in for their regular doggy doo's. My boy's get so many compliemnts on how good they look. Desiree makes sure my Great Pyrenees stays free of mats and tangles in his abundence of fur. Thank you for your wonderful services Desi, you are truly one of a kind.

    I had a last minute trip the weekend before Christmas so that Friday I called around to multiple…read moreplaces. They didn't pick up the first time but I received a call back in less than a hour, which really surprised me. While trying to find the facility for drop off I was a little lost as you can't see the place from the road only a white sign. The drive up the dirty road was a little surprising to me as they don't have many pictures. I knew I had no other options on sure short notice. Walking in, the smell was alarming and the cats roaming around didn't give me the best feeling. They employees where nice and pleasant during check in. I was told over the phone that boarding was $18/a day and his bath would be $15. During pick up I was told the price was $90 which I'm not sure how they came up with those numbers if I dropped off Friday and picked up Monday (2 full days, 2 half days - $18/day and 1 bath $15) either way I didn't question it as I planned on tipping for the service. I didn't like that he was still wet when I picked him up and in the car he slept the entire time which is so not normal for a Shiba. However, They seem to be family owned which is great and I always try to suppose local businesses! I would use them again if I need boarding.

    Camp Bow Wow - Lots of great add on events

    Camp Bow Wow

    (26 reviews)

    Camp Bow Wow is awesome!!! We were traveling from Chicago to Pensacola and wondering how our 2…read morebeagles (Sam and Sadie) would do in doggie day care. They did great!!! Camp Bow Wow was the best place for them to be. They were there from 7am to 7 pm and the whole time we were able to watch them on the web cam. All the dogs got lots of attention. The staff was very attentive and caring about these animals. We were not disappointed and will use them again when we travel to Pensacola. You will not be disappointed if your bring you pups to Camp Bow Wow Pensacola!!! Bob and Deb (Sam and Sadie)

    I strongly do not recommend this facility. During my dog's stay, another dog became aggressive…read moretoward him - an incident for which there is video evidence. Despite having time to intervene, the staff failed to separate the dogs, resulting in my dog defending himself. I am now being held responsible for the other dog's veterinary bill, which is deeply unfair and unacceptable given the circumstances and poor supervision. In addition, my dog returned home with kennel cough, indicating inadequate health protocols. I urge fellow pet owners to consider alternative day camp & boarding options where animals are properly monitored and cared for. EDITED TO ADD: Be warned that the owner will use the signed waiver, release and indemnification to justify the fact that their staff does not monitor the dogs appropriately and, apparently, they don't need to. 2nd EDIT: After reading the owner's condescending response on Google, I feel compelled to clarify a few points. My dog reacted to another camper's aggressive behavior, and unfortunately, staff failed to intervene in time to prevent the altercation. I was later informed that the staff member present was formally written up due to their lack of action. It's also important to note that my dog was permitted to return to camp following the incident, and I continued to spend hundreds of dollars at this business--completely unaware that this situation was being held against me. This is bad business.

    Pensacola Pet Resort Premier - pet_training - Updated September 2026

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