We have rented a vacation house in Narragansett, RI for the past three years that Sunrise…read moreProperties manages. They are a locally-run, boutique property management company that provides extraordinary customer service. The owners run a top notch company that excels at communication and meeting the needs of their clients. They are knowledgeable about each property and the area. The rental process -- contract and all -- is handled efficiently and with expertise. Their website is organized very well! They promptly answer my questions before the contract is signed, prior to arrival, and while we are in the rental home. They take care of any concerns or needs you may have during your stay. They are available if needed. We just arrived home after a memorable week long stay in wonderful Narragansett. It was a great experience in a rental home that is a perfect floor plan and location for our annual family vacation. We are ages 9 months to 78. Much thanks to Sunrise Properties! We would not trust arrangements for our annual RI vacation to anyone else.

Horrible customer service to book property. They acted like we were beneath them to book when we…read moreasked if that was best price for preseason short term rental. We told them we had a funeral and needed to book asap. No sympathy. Bottom line agent said she would not let us book the property because we did not have the right attitude. Her boss went along. The agent hung up on me 4 times when asked to speak to manager. Even in our grief that would not rent. So they did not care to miss out on $3500.00 in rent for their client because they did not like us. Wow! They are very high and mighty in attitude. Don't bother trying to book with them you might not be good enough over the phone.

Do not rent from this agency! I rented a property from them this summer for $4200 a week and the…read moreproperty was dirty, full of mold and a strong mildew odor was present. The carpets were stained, even wet and cushions on chairs were torn and stained with urine. On rainy days, there was a strong dog odor and bath mats were dirty and threadbare. The agency was evasive and unresponsive to my complaints.

If I could give 0 stars I would. Extremely deceptive agency. First, I live in California and in…read moreOctober 2019 I asked Janet Emond from Mott & Chase Sotheby's to list my home for rent. Relying on the Sotheby's brand and reputation I felt it would be a good move on my last ditch effort to bring in some $ to avoid foreclosure. Janet was not yet privy to this information. After 3 months she never brought anyone by to view it. Reluctantly I told her of my situation and conveyed the need to sell, and quickly, to avoid losing my the 100k in equity in my home. She asked me to send her all my financials, consisting of mortgage amounts, money owed, taxes, etc.. I also gave her the items of concern on the home, including cesspool conversion and estimated costs for other issues to be considered. Janet said she knew the attorney in the mortgage/ auction department at my bank that held the loan and said she would speak to him to potentially put a stay on the auction. He didn't. She then took all my information and gave it to a house flipper named Jon Weinstein, also from M&C Sotheby's in Barrington. They work in the same office. The day of the auction Jon came late. When he walked over to the group of people the auction started. The bidding was in increments of 5k. No one but Jon had been bidding. When the auctioneer stopped at 95k he warned of another mortgage on the home, but wouldn't relay the amount owed. Jon however knew the number. The auction resumed and Jon bid 4k, not 5k which hitting the EXACT amount owed on my loan being auctioned- 99k! The auctioneer abruptly stopped and Jon won the auction. He immediately called my mother next door (how did he get her number?) to let her know that he owned all my belonging in the house. He also said he would "help " me and sell me the house back to me. And Janet? Well she never contacted me again. I later called the owner of M&C, Sotheby's, Ms. Chase. I left many cordial messages and she said she'd call me back. She never did. Avoid this agency. They give real estate a vey bad name. Don't be fooled by the fancy Sotheby's name at this particular location. Shady people and very unethical.

Extremely responsive to maintenance issue I had recently in my mom's unit. She has lived in one of…read moretheir units for several years and has been happy with the experience.

Lacking in customer service and difficult to get a live person. Very disappointing as the…read moreproperties they manage are good quality.

I met Jason 2 years ago when I was considering a PM for my STR and a couple of LT rentals. Since…read moreturning it over this May the ST rental experience with Jason and Ed has been nothing less than fantastic. Jason's knowledgeable and they both listened to us every step of the way. His right hand man Ed is the POC now and is super responsive and says "Please bother me it's my job". Preemptively brought a propane tank over for next renters. When something seemed off it was fixed the next day. I can finally relax and let them deal with the renters, cleaners, turnovers, etc. And just go to my property whenever my family and I want to. :) Thank you Jason and Ed!

to state the rental requirements and see you meet them only for them to have other secret requires…read moreis something that should be shared. Just because your got car got repo'd that shouldn't define you as a potential tenant but hey what can you do... hopefully somebody is willing to work with a $4k/ month income and with gauranteed on time payments.

I can't even begin to articulate in words how magical Chris and Michelle are. The level of customer…read moreservice they provide is unparalleled. They shoveled my driveway for a showing, took care of issues caused by the buyer's agent 1 year after I sold my house and bent over backwards to work around my busy schedule. My house had been on the market for 6 months with a previous real estate agent and hadn't gotten a single offer. It took them 30 days, from the point at which i reached out to them, until closing. I can't recommend them strongly enough.

From the owner: Residential Real Estate Services for buyers, sellers, and investors in RI, CT, and MA delivering…read moreexceptional client care with white glove service.

Narragansett student rental so cant have expectations too high, however these people are borderline…read morecrooks. They will take as much money from your deposit as possible with made up/fake damages listed. My roommates and I kept the house in good conditions and we were extremely surprised and disappointed to see another narragansett company corrupted by greed. You already overcharge for rent and your economy is ran by college students, would never recommend.

DO NOT RENT 4 BILL SWEET DRIVE FOR YOUR URI STUDENTS-ITS NOT WORTH IT!!! Had problems since day 1…read morewith the owner. When the students moved in they had a broken oven among other things, they called AOR many times for many things, agency would send someone out who new how to fix nothing, and nothing got fixed. Talked to the owner Joe when I received the non compliance letter to find out what next steps are before I called a lawyer and he got very defensive and nasty on the phone and would not really answer any of my questions on how to proceed. Basically washed his hands of everything and said to wait to see if we get deposit back. We have already paid for cleaning and patched a hole. They are now stating that the hole wasn't patched to their liking and that we still owe for cleaning. The best part is that they want to keep the deposit because of "exterior garbage barrels: bagged improperly" (exact wording). So now we are all stuck in limbo until the owner decides if she is going to give our deposit back to us. Luckily, the parents are all on board with going ahead legally. In RI, if the owner does not give you back your deposit and you take them to court and if their reasons don't have merit, they will need to pay back double the rent plus all of the court costs. If anybody else out there has had issues, please let me know. Parents and children should not be taken advantage of because we are out of state. I see from many other comments that other parents have had to go to court to get deposits back. I am actually quite surprised they don't have any negatives on the BBB site.

Steve and his team at Steven Miller Group (SMG) do an outstanding job for their clients. They first…read moresit down to thoroughly understand your specific buying or selling situation and potential challenges are identified/discussed upfront. With an excellent understanding of market dynamics and strategic positioning of my home, SMG developed a unique strategy to drive a very positive outcome when we went to market. The team went above and beyond for me to ensure a streamlined and successful process and exceeded my goals as a seller yet again! I am a repeat client having worked with Steve on two sales: the first was sale of a lower Manhattan condo just before COVID which sold at the highest dollar per square foot in the building for some time. This year in 2024, we recently closed on the sale of my residence in the Edgewood area of Cranston, RI - which again ended up being the highest price sold in Edgewood - ever- for single-family home that wasn't a waterfront or direct water-view property. Steve really did an unparalleled job of marketing the home through drone video and professional photos showcasing my home's unique features and took a multi-faceted approach to reach the target buying audience both local and afar. The home went under contract within one week of listing as a result. Steve and his team communicated with all parties throughout the process and quickly dealt with any issues that arose. They stayed on top of all aspects of the sales/closing process to ensure it was fully managed from start to finish. I couldn't be happier with the overall service and constant communication provided. The Steven Miller Group has my highest recommendation!

Steve and his team were absolutely amazing throughout the entire process of selling my home!! We…read morewe're relocating for business and he made the sale seamless and always communicated with us very step of the way. Steve is extremely responsive, communicative and will go the extra mile to make sure things get done!!! thanks for everything Steve!!!!