They did a GREAT job on my puppy, but after 1 grooming with my elderly dog, they WILL NOT CALL ME…read moreBACK. We took our pup there numerous times with no issues. We inherited my grandmothers elderly dog (14) with almost no teeth, and while I agree he is fiesty, he's a good dog. I'll happily give him some trazedone to help (again, he has almost zero teeth at this point), but they won't even call me back. so I guess I'll take my business elsewhere. unfortunate, because I really liked Shannon whom took care of at least my puppy but I think both.

I chose this groomer because it was near my house and had good reviews. Today was our first time…read moreand we couldn't be happier with the great job they did on my baby Ben. Thank you, ladies!! New location is in West View Plaza (not on Center Street)

Call answered by Ai, don't call back Let my dog sit 3 hours…read more(at least) before starting his appointment 1:00, last one out at 5:00 while she took walk ins and finished them before my dog Charged $30.00 above published price with not much of an explanation ($100.00 is way too much for a small dog!) Tried to talk to owner who just gave excuses. The two walk in's cost $6.00 less than my one dog No satisfaction at all! If I could give minus 5 I would! Rachael is not a good business person, she has a lot to learn!

I went to Groomer's Touch for about 10 years. It was great when Jen was the owner. Now that Rachel…read morehas taken over it appears she not a good business person. I have stayed with her but now I cannot. I called the day before my appointment for my female Airedale terrier this week. She's raised her prices again and I wanted to know the price. She quoted me $85 which as a $20 jump but I accepted it. The morning of the appointment my girl came in with small burr seeds in her coat. I spent some time brushing her legs and belly as well as beard to remove the bulk of them, her torso too but it is quite short cut. My dogs are very active but given the dry hot weather (and fact I've showered them numerous times to cool them off) she was not that dirty since there's no mud to get into as she loves to do. I dropped her off with clipping instructions to take her a bit shorter on her legs. When I arrived to pick her up I was charged $107. This is the second time with has been done to me and this time it was a slap in the face given I called the day before for the price. (I was charged $20 extra another time for my boy which I thought was slimy business practices. Dogs are dirty, groomers clean dogs. That's your business, right?) I protested the extra charge. The girl said "I talked to Rachel, had to bath her twice and she was matted). Bull. She was not matted as I brushed her before I brought her. She shouldn't have needed two baths if she was bathed properly the first time. And she says the new cut took longer. If you don't know a proper groom for an Airedale that is your problem. You are dog groomers who should know your business. And she nicked Mina's private parts in the process. I met a woman right after at another groomers I stopped at on the way home who also used to go the GT with Jen but found Rachel's grooming skills and professionalism lacking. Long story short. I'm done. I will not go back. You're a business owner but won't be for long at this rate, Rachel. Ps. I just got off the phone with Rachel. Although I was told the additional bathe I was charged extra now is standard - she said and I quote 'we bath all dogs twice; b) that the $85 was just a 'base price' so any additional charges- beware! They can charge what they like. And then she hung up on me.

Shauna was great with our dog, Mango. Mango is extremely fearful of strangers and can be difficult…read moreto handle, but she was very patient and kind. Also, she did a fantastic grooming job and looks beautiful! Carrie

They wouldn't take my dog who is a medium size dog because she was too big. I had 2 other dogs…read morethat were small. So they turned away business because apparently they are weak and can't ask the owner to put them on the table or anything. So if you have a bigger dog find somewhere else. Pathetic.

Nice folks. Cat nail trimming was quick and reasonable! It seems like walk-ins are welcome.read more

I've been going to Amy for grooming for 14 years. I currently have two small dogs, our last two…read moregrooming experiences at Bow Wow Styles have been terrible. in May I had both dogs in for grooming, when picking them up Amy got very upset with my toy poodle because she had peed in the crate. puppy was only 8 months old and had been at the Salon for 3 hours and not been taken out. It was Amy's idea to bring both dogs at the same time but I had no idea they wouldn't have the opportunity to relieve themselves. Well this week, I had both littles in to Bow Wow dropped off at 3:00pm was told to pick them up at 6:00. when we got there Amy was still cutting the toy poodle and the shihtzu was in the crate and crying. I asked one of the other groomers to please get Shihtzu out of crate so I could take him outside to walk. when the groomer was getting Shihtzu out of crate. Amy yelled at the poodle and said that's what I didn't want you to do. Next thing I knew Amy grabbed the poodles leash off the wall and yelled, I'm done, I'm done. She shoved the poodle and leash in my husbands arm and told him to take her! Had we not already paid I wouldnt have paid. Amy used to get upset with our now deceased labradoodle and once cut him in the rectal area requiring stitches. I've always tried to stay loyal to Amy she was my first groomer when moving here 15 years ago. Now it's my turn to say, I'm done! I will not ever be going back. Her website is also deceiving stating they sell stuffies, treats etc. My advice if looking for someone with patience for your furries this is not the place for you.

Our schnauzer Sophie loves going here Andrea is so gentle…read moreand she comes home looking and smelling wonderful She has a great way of working with animal, no stress I highly recommend

My pup is a 7 year old rescue who has mild trust issues when meeting new people. I was a little…read morenervous when we relocated, because that meant finding a new groomer. I am absolutely thrilled with B's bathhouse!!!! Andrea was so wonderful and professional. She took her time to introduce herself to my dog, making her and I both feel comfortable before I left her to be groomed. My pup looks amazing and smells amazing! B's bathhouse is clean and quiet, providing a soothing environment for your fur babies. We will definitely be going back. Thank you so much!!

Two consecutive trips to get a groom/nail trim led to two consecutive trips to the vet. We called…read moreand they were not remorseful. No apology. Saying sorry and showing remorse to your customers is free! The grooms were fine but they are too fast and not gentle. I would not recommend.

We have been taking our 1 year old golden doodle to get groomed by Heather. On two separate…read moreoccasions our dog has needed to go to the vet for infections. One time for a knick under her ear that turned into a hotspot and just yesterday a severe double ear infection from Heather plucking her hair out of her ears. We didn't know for sure if the first incident was grooming related, but after yesterday we know for sure. $500 in vet bills, and our dog is in PAIN. Called and tried to talk to Heather about it - she was not remorseful, not caring, and not sorry for hurting our girl. Do not go here.

I can only think of good things to say about Clean Paws Boutique! We just picked up our dog from…read moreboarding her there for over a week, and she was so much happier and healthier here than anywhere else we ever kenneled her. The incredibly friendly and sweet staff posts Facebook videos and pictures everyday so you can see what your dog is up to and how they're doing. They took great care in understanding any dietary needs and habits, and made sure to place My dog with other dogs that she'll play well with. The kennels are carpeted and clean which I appreciate much more than concrete floors and chain link fences. They also offered grooming services and did an excellent job cleaning my dog before we picked her up. You can tell that the staff here love what they do and truly love dogs. Clean Paws will always be my first choice for boarding and grooming services in the Irwin, PA area.

Love Love Love Kelly P. and her staff have been grooming my pups for over 5 years now. Kelly and…read moreher team are amazing in every aspect from scheduling, grooming services, safely handling during grooming, knowledgeable and accommodating. My pups will only be groomed by Kelly and her tea.

I have been taking my dogs here to get groomed for years! The staff is always so friendly and they…read moredo a great job with the bathing, grooming, and nail trims for our dogs. The store (can't see the grooming area) is so clean and smells pleasant, too. The grooming prices are also very reasonable. Not only do they offer grooming services, they also have a self-wash available, they sell great quality pet foods, treats, toys, and other pet merchandise. If you decide to use the grooming services make sure to get the punch cards for frequent visits to earn a free bath or nail trim, etc.

This place is awesome. I brought my dog here to get her nails trimmed because she wouldn't let…read moremyself or my vet do it. In a matter of minutes she was snuggled up with one of the groomers and having her nails trimmed by the other one. They are so friendly and happy Daisy just relaxed and let them trim her nails. No luck with the Dremmel yet but I have high hopes. We have been coming here regularly ever since then. I also love their self service dog bath tub's. They give you an apron, shampoo, conditioner, and anything else you need to wash your dog and the tubs keep her in. No more dog hair down my drain, yippee. Lastly we have started purchasing our dog treats here. They have a great selection and the employees are very helpful with suggestions. No question five **** from me and Daisy!