I took my Santa Cruz full suspension to Rob up at Bike Lane in The Woodlands.. and asked him to do…read morea tune-up on my Hydraulic Brakes and my "Mechs" .. My brakes were a bit old and he did what he could to ramp them up.. however we couldn't get them to the right sweet spot. He finally put on some Shimanos.. tuned up my shifters and even aired up my shocks and when I got the bike back I was shocked at how wonderful it felt. He did everything perfectly as I would have expected it. I highly recommend him.. his very good at what he does, and he's very polite and friendly excellent place to take your bike prices we're more than fair!! I'm impressed.. customer for life!! Thank you Rob

I can't say enough good things about Bike Lane. This is one of the best bike shops you will find…read moreanywhere. I've bought two bikes from them and the employees are professional and know what they're doing. Despite living in Houston, I don't mind trekking up north to take care of my cycling needs. Ken and company keep the customer in mind and I appreciate their professional and efficient approach to running the shop. I like to ask mechanics questions because of prior experiences at other shops and the tips, tricks and advice from Bike Lane are invaluable. Go see Ken!

Took my bike in there for some repairs and folks were welcoming and upfront with what is needed…read morewithout upselling. Prices were on par and work was completed on time as promised. Gave me a few options to choose from and upon return offered a selection of additional items to order etc. for my specific needs. What I found most impressive was the fact I am not even close to being an MS150 rider however there was definitely no judgement call made unlike other places that will remain "unmentioned" here ;-) This is actually my second time using this shop with the first during the covid shutdown and therefore only curbside service. Much appreciated to the team at Bike Land, I really appreciate you all

Come check out Bikeland in Shenandoah. The service is great and the employees are helpful,…read more knowledgeable and courteous. Their reliable and professional. I was in and out for my rear wheel repairs. I'm definitely coming back, I also made a future appointment for some other repairs. I highly recommend this to everybody. Don't believe me come and see for yourself you'll be impressed for sure.

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff…read more i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts!

I had a problem with the tube in my bike. I called to see if Trek would be able to help. Greg was…read moreknowledgeable on what the issue with my tube was. He fixed it within minutes. Besides helping me out over the phone, and in person he was so nice to me and said there was no payment since he just adjusted it. I greatly appreciate the help from this professional, and I will be coming here for all my bike parts and safety gear in the future. They earned a customer for life today. My experience was super great, and I value companies like Trek.

I've been to treks in other places and this location keeps their good reputation up! They were…read morevery fast in evaluating my bike needs and were honest in their assessment of what needed to be done to get my bike running again. No upselling of service is always appreciated! Good selection of different types of bikes and prices were much better than other locations. Will be coming back when it's time to trade in!

I've been trying to help out someone who is temporarily without shelter but hard worker. He got a…read morenew inner tube but they now come with a different air valve that wasn't fitting my old pump. He told me about this place so I took him up there and they took care of him and gave me an adapter that no charge. They treated this man as they would treat any respectful person and made him feel important. If I have any future bike needs be they repair or purchase this is the place I will come to and always recommend. I greatly respect them.

I am very satisfied with the tuneup done on my bike. The staff is friendly and accommodating.read more

Had the pleasure of meeting the owner of this establishment on one of my bike rides and he really…read morehelped me out of a bind before the start of the ride and later did a wonderful job adjusting my gears and tightening the bearings on my wheel. He is a master at his craft and would highly recommend him! I noticed the address on here is different than their facebook page which is more up to date so double check the address before going there though!

I was in a bind and they came to my rescue just in time. Great service and quick turnaround. These…read morefellas make house calls too. Right now they are by appointment only until the grand opening. If you are having trouble getting service at the other shops it's worth contacting them.

"Horrible experience. They spent maybe five minutes tightening a part on my child's bike, then…read morecharged me $30 without telling me anything upfront. No quote, no warning, no explanation. Completely overpriced and unprofessional. Avoid this shop."

Dude. If you want quality WORK AND products AND awesome pricing, just go. Just go. I will never…read morego any place else. These guys know what they are doing. Wyatt is so knowledgeable and does phenomenal quality repair. Ross couldn't be a better owner in that all of his customers are his family. Like what service used to be like before a cell phone was a thing. Thank you, guys. You'll see me again for helmets and upgrades!

I very rarely give 5 stars…read more Geoff and Alec here deserve it. No question. Brought my bike in before their Feb special was over for a level 2 tune and shock service. When I showed up Geoff was super attentive and eager to help out. I asked what the chances were for a Sunday ride. He said man, we can try but it's honestly going to be Tuesday. Bummer as the weekend was beautiful and I wanted to ride. He was professional and remember in high school when folks would write "stay cool" in your yearbook? He remained cool. Fun to talk to and shoot the breeze with. So Saturday came upon us and I called to see if there was an update. Sadly Alec was swamped and was given the news that probably Tuesday. No worries, I destroyed my legs at the gym because surely there was no way they would call Saturday afternoon, right? Wrong. Called around 3 and said "Alec is a beast, your bike will be ready by 5". Drove my happy ass up there and grabbed my purple Norco and couldn't have been happier. Shot the breeze with them for a bit, Alec is also a cool dude who was great to visit with. The bike? Seriously looked brand new. Clean, indexed perfectly and rides like a damn dream. If you need a new bike, or repairs go see my peeps over there.

JEFF AND COLBY ARE AMAZING . The whole staff is absolutely sweet and amazing . Thank you guys so so…read moremuch for all the help . This was my first ebike and I've been back 3 times in one week . Please please consider this place if you want real advice from normal nice dudes .

They were able to help me with replacing a tube on a pet jogging stroller. Very helpful and…read morereasonable. Definitely recommend them

Are you in the market for a new bike? If so, you should start with a visit to Trek Bicycle. Whether…read moreyou are looking for kids or adults bikes, entry hybrid or high end road bikes. This store can meet your bike needs. Along with hybrid and road bikes, they offer electric, cruisers, and mountain bikes The service is exceptional as well. Don't know what a hard tail mountain bike is? The employees will teach you as they are patient and knowledgeable. They won't over sell your needs either. They will listen to your goals and how you plan to use your new bike. With this information you will be provided the options available. Trek offers a quality bike at a fair price. There is a program where you can trade up kids bikes as the little ones grow. This can help remove some of the cost of keeping your kids on quality bikes while they grow. This location can also meet your needs for servicing your Trek bike and is willing to service certain non Trek bikes. Your first bike service/tune up is free with the purchase of a new bike. The store also offers all the accessories you need to enjoy your ride. Check these people out, you won't be disappointed.

Outstanding Service and Customer Care I can't say enough…read moregood things about Trek Bikes Service Gear. The customer service was absolutely top-notch from start to finish. The staff took the time to walk me through every step of packing my bike for travel, making sure it was done correctly, safely, and with real care. They were knowledgeable, patient, and genuinely invested in helping me feel confident that my bike would arrive protected and ready to ride. It's rare to find service like this--professional, friendly, and above and beyond what you expect. If you're traveling with your bike or need expert advice and support, this is the place to go. Highly recommended! Special shout out to Mike.

Getting to know your bike mechanic is just an important for your mechanic to learn about your…read morecustomers. Mechanics suggested to replace cassette, chain but did not change chain ring. This should be a change in sets of three about 10000 miles.My wife bike only had 600-700 miles or about 70 ĥour. My trust for Trek Bicycle Cypress is very low. TREK had no trouble texting me to let me know that the bike was ready. And you also have no trouble spending my money without my permission. Calling me or text me to let me know that I had a flat that it needed to be repaired should have been my call. With all this done & said. There are too many other bike shops. Your store will not be trusted or recommend in the future. I don't want anything from your shop at this point.I got what I needed to kown and learned from Trek Bicycle Cypress. Note: Manger did call me and ofter the cost to the tire.What I got out of our chat was his supporting his mechanic and that a dollar $$$ today was more important than a customer for life. Jj Hernandez