The owners of this route 9 Smoke Shop a very helpful and friendly . I have been going to them for 9…read moreyears started when they were at Park Ave smoke shop . When they moved earlier this year 2024 it was very difficult to find them on Highland Street because they have no signage so definitely great place to go great stuff but needs more lights more signage to catch the eye

From the owner: Welcome to Route 9 Smoke Shop, your premier destination for all smoking essentials in Worcester,…read moreMA. Nestled at 102 Highland St, our shop offers a curated selection of premium cigars, cigarettes, vaping products, and hookah supplies. We take pride in showcasing an impressive array of hand-crafted glass pieces, each reflecting the unique artistry of smoke culture. Our knowledgeable staff is dedicated to providing personalized service, ensuring you discover products that perfectly match your preferences. Whether you're a connoisseur or exploring the world of smoke for the first time, Route 9 Smoke Shop promises a diverse range, exceptional quality, and a commitment to customer satisfaction

Service is always friendly and helpful, and it's easy to park near as well. I mainly purchase the…read morerechargeable vapes and they have a nice selection and recommendations.

This place still has the feel of the honey farms as the flooring and ceiling hasn't been modified…read moreat all. There shop feels like they moved in the glass display cases and set up everything without modifying the interior much. There is a diverse selection for a small shop. There are many different pipes and such available. The shop is organized and the staff seems friendly. There are some infused edibles and nice pieces. I would stop here if I needed to pick up something real quick.

New store which is really cool. The shop has a pretty cool selection but appears to selection. n…read moreidentity issue as there is smoking goods on one side and porn on the other and a mixture of random items in the middle so just makes browsing interesting. Another item to know before you go in is that it is not a normal smoke shop that your use too. It has a welcoming staff and family ran which is nice and not out of the norm but does not appear to be ran by those that use the products. Also check your pipes and hookahs before you leave as it appears the items are not checked before hitting the floor for any leaks. Bought a hookah and dropped a buck fifty for a beauty but once I got it home I found out the stem was not long enough and there was a pen hole in the glass base which caused for a major leak. I am returning the item later today so I will update on the return policy as I could not fond one posted or on the recept. Final line is: great selection, well ran and managed, and fairly priced with a wide selection. Just don't expect your normal smoke shop employees.

They have a Great selection of Bongs,Pipes,rolling Papers,Black light Posters and The staff is Very…read morehelpful,friendly and knowledgeable. I go there Quite often for all of my smoking needs and accessories. FloydFan1953.......

I bought a carton of cigarettes that was so old and stale that I couldn't keep them lit. They were…read moreso stale that I could bend them in half without breaking. At the same visit I wanted to buy a fancy lighter. The overhead lights were not working in the big room (what?) and the clerk tried to illuminate the display with his phone flashlight. That was useless. I really think this place is a front for something else. It HAS to be.

Good selection of glassware. Also legal highs like CBD gummies if you're curious about that kind of…read morething. Don't get anything electronic. No-return policies like the one here are a pain for this stuff since they're a bunch of faulty products on the market. Looking at other reviews, a lot of people could have been served better had they followed that advice. If you're making a big investment in a vape or something, it's worth heading into a more reputable city shop or just getting something online and waiting. Gotta say... if you're into Cigars the selection here is rather impressive. They keep a modest but well kept humidor with an impressive array of Coronas and Maduros of various sizes at a sliding price range. Anyone with a hearty stock of Olivia's is a friend of mine. Tried an Acid Blondie just earlier today and it was fresh as a Connecticut stogie as you'll ever get. Staff is fine. One lady usually holds down the fort ok.

best smoke shop for hookah and other smoking devices. prices are cheap and the worker is really…read morenice. absolutely recommend.

Great prices, friendly and knowledgeable staff. Great selection on everything from coals, to…read moretobacco, hoses and hookahs. Even sells pre-packed fruit heads to go.

Above everything else, I have to commend these guys for their amazing customer service. I've been…read morein there to buy vape liquid before, so it's always been a very quick but polite transaction. Today however, I went in with my brand new vape that I was completely clueless about and he helped me with it, even though it was something I ordered online and didn't even purchase from the shop. He recommended the best liquids for my specific vape, but also showed me how to fill it, how to use it,how to change the coils and how to understand how the settings worked. I feel like most places wouldn't go through that much trouble if you didn't buy the mod there, but he was wonderful and informative and just so nice. This will be my go-to place for any liquids or coils from now on. So aside from that, the establishment is also very clean and well decorated. They have a huge selection of liquids, and very fair prices.

Went to help my friends aunt slow her cigarette addiction. Didn't know anything about vaping. The…read moreowner was amazingly knowledgeable. I mean he knew everything there is to know about the hobby. Better than any other place around here.

Tony the owner was super friendly and helpful. I wish I got the girl's name that helped us out…read more I ended up having an issue after purchase (not shop's fault) and Tony took responsibility and invited me back to resolve it. Will definitely come back and have already recommended friends and family to go there.

Customer service has been the rule each and every time I have been to Lotsavapes. The staff is…read moreattentive from the minute you walk in, and really go above and beyond to make sure that you not only get the product you want, but help you understand how it works and use it as well. Bought a new tank yesterday, and was shown how to take it apart, rebuild it, and properly set the parts so it would work optimally. My go-to brick and mortar shop. The owners are passionate about their endeavor and it shows from the top down. Go nowhere else.

They just have great prices. The merchants are easy to get along with. And, sometimes they're…read morewilling to do a deal. A little bartering never hurt. Been going to them for years. They always seem to have what I'm looking for in stock.

I read the reviews and stat rating and was excited to find a great smoke shop. However, that was…read morenot the case. I have never vaped and had several questions. When I asked about disposable paper the employee pointed to the wall behind the cash wrap. Finally, after several attempts to get some answers, he tossed one on the counter. My mistake, I asked what was popular. Horrible first experience.

New management has really turned the place around, staff is friendly and the store is always well…read morestocked. Happy to be a returning customer and seeing improvements!

great value, selection and staff. would shop there again. Good parking, knowledgable staff and…read moregreat selection of Cigar.