Just signed a contract today for my generator, so I thought I would write a review (something I…read morerarely do) about my experience. I talked with neighbors and studied online before choosing 3 local companies to get quotes from and deal with in personal visits to my home. No reason to be negative about the others, but suffice to say the rep from Generator Super Center was not well-informed, Gen Pro's was well-informed, but spent a lot of time "talking down" his competition and refused to quote me on the generator I asked to learn about. I later called him personally, his company twice, and was told the sales manager would get with me (I simply had a question about model numbers they quoted) - I am still waiting for a return call from anyone. Both were much more expensive in their quotes than Grasten for exactly the same things (I requested). Grasten was represented by Tyler Dias, who did an excellent job in every aspect from start to finish. He also quoted me the generator I asked for, then was willing (when I called him) to give a second quote, then a third as I gravitated from Generac to Cummins and finally decided on Kohler. Grasten's pricing was well below the other two, which is why I was able to afford the more quality product in Kohler (with their hydraulic lifters) and avoid the lawsuits and apparent poor quality and tendencies to ignore warranty claims (Generac) and the oft-mentioned slow service related to parts "lack of availability" in the second (Cummins). So, I'm thrilled to recommend Tyler in every way, Grasten in every aspect so far. I'll add a "complete" report once the generator gets installed. Good luck in your search!

Many neighbors use Grasten for generators. I have talked…read morewith a few techs who were exceptional. I am still trying to get someone to check my tv- only one never came in after forced outage test. Starr was here and is a great representative of Grasten Generators.

This was an excellent experience from start to finish!!! The techs were very professional and they…read morewere careful installing the equipment. They kept me informed and explained everything. Ask for Jared, he knows everything about your generator.

I've been a customer of PowerNow/Power Solutions Specialists for 11 years. I cannot express how…read morepleased I am with every aspect of their service. Jeremy was here today for my routine service. he is very knowledgeable and did an excellent job.

Had to wait three phone calls one text message and 10 days later before they decided to tell me…read morethey no longer service my area. Unacceptable in 2025.

Contacted Anthony after our Generac stopped running during the storm. They were able to get me…read moreserviced in a timely manner. Anthony was very professional, knowledgeable and quick to find the problem. We are back up and running and much appreciate his quality service. Highly recommend his company to anyone in need of Generac services.

I recently purchase a Toro self propel lawnmower 46 days to this printing july 18th and had to take…read moreit there for minor cable other less expensive concerns however when they return my call I was blind sided by the wanton DISHONESTY claiming the engine needed to be rebuilted blade was in poor condition and needed immediately RESHARPING after only 46 days : WHAT A JOKE; better yet a pack of thieves and liars. not even the MAFIA just straight out ROB you like the lying SOB's I wouldnt be caught DEAD in that crap hole Carl Childress

I recently bought a Ferris zero-turn mower from PenTex and it was a very positive experience…read more Karen quickly responded to my online inquiry with a quote that beat one Ferris dealer by about $1500 and another by $2000. She quickly answered all my questions. She pointed out that my check would have to clear before they could deliver my mower, but that happened very quickly. My mower was delivered by Charles four days after I paid. Everything went smoothly and it was a pleasure doing business with these folks. I did notice that this shop is EXTREMELY busy, as it seemed every landscaper in the Spring area must go there for parts, repairs, purchases, etc. But that is a good sign in my book! The folks I dealt with were extremely helpful and made this purchase super-easy. I would heartily recommend them if you are considering a mower purchase.

This gentleman arrived quickly, diagnosed the issue and had everything up and running quickly…read more Repair time was also quick but more importantly, the quality of the repairs is what counts the most for me and his quality of the repairs was 100% spot on. I highly recommend his services.

Blower My leaf…read moreblower failed to start after being unused for a year. I was all set to help somebody by cleaning pine needles and debris from their roof, but only had a narrow window of time in which to do it. In desperation I drove to leprechaun small engine fixes at 2:30 ON A SATURDAY afternoon and asked for help. David soon returned from an errand and graciously agreed to jump right on it. After employing a variety of repair techniques over a 30 minute period, the blower roared to life. I'm so grateful for David's skills and commitment to customer service, and his willingness to get me back in business. I highly recommend him for any small engine repair needs.

Brent was prompt in responding, and we quickly arranged for me to drop off the mower for blade…read moresharpening; he had it finished within a day. The mower works great, and I was very thankful for the quick service. Thanks, Brent! Highly recommend!

Nice guy. A veteran!. Mandatory $50 trip charge compromises his competitiveness. And you wont…read moreknow final price of repair until he brings it back fixed. So its "trust a vet. I did and will again. He knows his small engines!!!

Don't bother. If I could give zero stars I would. These guys were recommended by another company…read more They do not answer their phone (probably too technical for them), and don't return messages. John G. Conroe, TX

Unfortunately my experience there was not a great one. While the drop off was great and easy, there…read morewas a lack of disclosure on what the estimated cost would be - about $100 more AND my generator failed after a full tune up this last hurricane. Tuneup was about month ago. So based on that I would not use again.

Had a generator installed. They were very thorough with explaining everything and did a great job…read morefrom start to finish. Highly recommend them.

This company is run by emotionally immature children. Maybe they do good work (electricians and…read moregenerator companies are a dime a dozen in Houston) but the woman running the customer service for the company is extremely immature and overly emotional. I asked for a generator quote for a Kohler generator, very simple. They responded back and said immediately and unprompted "we are not the cheapest." I said ok just give me a quote (since I'm getting several.) They responded back and said they hoped to have a quote in 1-2 days. No problem. Well fast forward over a week (and I had to re ask them for the quote while waiting.) I get an outrageously expensive quote (significantly higher than any other quotes I've received) and it's for a Generac, not a Kohler. On top of that I had liked the page and witnessed them CONSTANTLY blasting and getting into drama with anyone who leaves them an unfavorable review or does anything they deem unfavorable. I've always been put off by companies who engage in constant drama in the public eye. Says alot. If you're confident in your work you'll let that do the talking. Anyways, I told them about the error and was met with excuses about how busy they are. EVERYONE who deals with generators in Houston currently is I mentioned I was unhappy with the delays, the mistakes and the constant drama I was witnessing and they immediately removed me from their list. Ok great. There are literally hundreds of generator companies with amazing reviews selling the same products with great track records who don't argue back and forth on Facebook with their customers. The immature drama and back and forth they engage in just makes me lose all faith in them as a company. None of that is remotely necessary. Not to mention they are over charging in a time of high stress and peril for most who dealt with the extended power outages in the Houston area. I've also seen on other reviews they threaten to sue you for leaving negative reviews. Who does that!!?? I don't wish ill will against them just sharing my experience to hopefully save someone else my headache.