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    Houston Medical Testing Services

    2.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    13 years ago

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    12 years ago

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    Quest Diagnostics - Waiting area

    Quest Diagnostics

    2.9(15 reviews)
    1.8 miBraeswood Place, West University

    Inside Randall's flagship supermarket. Feels almost like in New York City medical office given how…read moretiny it is. Didn't have to wait long at all as a walkthrough. Even if appointments are recommended, I've been told this is a normal occurrence. I was able to be seen right away as a walk-in. The technician drawing my blood was pleasant and the person at the front desk was friendly. The service is on point. Bathroom is immaculate. I imagine it would have to be with all the disinfectant products laying all around. The office overall is very small and the waiting room can accommodate up to 10 people. Check in is pretty efficient and easy with the self-guided tablet. I 100% would come back again.

    I come to this location regularly because it is convenient and my insurance prefers Quest…read more Today however, I walked in to ask whether I could submit a printed signed doctors order. As soon as I walked in a phlebotomist asked wherher I was a "walk in". I replied no ma'am I just wanted to ask whether you accept a printed order. She replied, "No. And we are not taking any more walk ins today." I understand being overwhelmed and busy with waiting customers, but I found out later that the printed order is accepted at that Quests. I looked iny records and saw that I had had one before accepted at that location (I couldn't remember when I was there). So I ended up paying $86 for a lab, one order, that had I gone to Quest was fully covered by my insurance. I do not think the Quest employee meant to be dismissive or unwelcoming but she was.

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    Quest Diagnostics - Outside

    Outside

    Quest Diagnostics - Outside

    Outside

    Quest Diagnostics - Bathroom

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    Bathroom

    Quest Diagnostics - Check In

    Quest Diagnostics

    2.4(41 reviews)
    3.7 miMuseum District

    This is the only Quest we will go to. Starting with the…read morecons and the issue some one-star reviews report: yes, the parking is difficult, there is no receptionist, you can check in via the text they send if you have made an appointment online and chose updates via text. Check-in is easy if you are used to current technology. If you have difficulty with technology (signing in on a touch-screen) I recommend bringing someone with you. The pros--they have always been extra nice and helpful, gentle and patient. The atmosphere with the phlebotomists has always been cheerful. The Quest closest to our house never knows whats going on, never can figure out our insurance, has zero patience for kids and never uses butterfly needles. We drive to the Museum District location because someone recommended it and that is where we will always go. We've had a few different phlebotomists and they have all been excellent! Minus one star because it is a good point about the parking, but 20 stars for the staff!

    I recommend you try any Quest but this one because if the lack of affordable parking. There was no…read moreon-street parking and I pulled into what I thought was the 1200 Binz garage (I needed to have gone around the corner to find the correct garage, but I didn't see any signs.) The garage immediately south of 1200 Binz is also a museum and zoo parking garage. I was in less than an hour. This Quest's service was fine and efficient. Lots of people in the tiny waiting room. Parking is by app with no prices listed. I had to wait for my card's app to show the cost. It's double the Med Center parking price: $28.31 for less than an hour. I'm disgusted.

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    Quest Diagnostics - Lobby

    Lobby

    Quest Diagnostics - Wait Screen

    Wait Screen

    Quest Diagnostics - My arm after Melissa free blood

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    My arm after Melissa free blood

    Quest Diagnostics

    Quest Diagnostics

    3.1(11 reviews)
    3.2 miWest University

    Arrived today to find the Quest Diagnostic Clinic is nicely tucked away inside the Randall's store…read more Randall's is so pleasing to the eye, walking through the florals, candles and Christmas decor set the tone for a lovely experience. I checked into Quest via my phone, received a response back quickly they were ready for me. This location was very convenient for me in terms on getting my blood work done and getting to work at a reasonable time. Booking the appointment was painless, text reminders were just right, not too many and not to few. About an hour before my appointment received a reminder and COVID question. Easy Peasy. I hate hate hate having blood work done. My veins are very small and it's usually a painful event. Notice I said usually??? That's right, one stick in my hand and the blood was flowing. I'm a happy camper, I'm in and out in less than 15 minutes and pain free. No large bruises on my arms , no bruise on my hand.

    Had an appointment for 2:15 today 9/9/22 for simple blood work. I arrived with doors locked…read more Waited....someone from the inside opened the door at 2:34 to tell me they're not accepting patients because of intermittent power issues. I asked "why wasn't I notified, you have my info." She said "we can't control power issues, our staff went to another location to work." I asked "ok but I have appointment, why didn't you notify patients with appointments? And does that other location take walk-ins considering your issues." She said "i don't know." She didn't acknowledge her complete failure to notify me in advance. She showed more enthusiasm putting scotch tape to a paper on their door than dealing with patients. Poor professionalism. Solution: If the location is going to be closed in the middle of an afternoon, call your patients with appointments in advance before they drop by and have to deal with that cold and dry staff.

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    Quest Diagnostics
    Quest Diagnostics
    Quest Diagnostics

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    Houston Medical Testing Services - diagnosticservices - Updated June 2026

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