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    6 years ago

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    Costco Wholesale

    Costco Wholesale

    3.2
    (120 reviews)
    $

    I love this Costco! While parking can be a bit of a challenge, one can always find a space. The…read morestore is always clean, the staff is always friendly, and I feel that this store has less of a line upfront than any of the others in the area. This is the Costco that we will go out of our way to shop because of that.

    This Costco Pharmacy always leaves me with a bad taste due to the lack of communication and the…read morepoor customer service. The excuses of "oh we had a lot of sick calls today, so your medication hasn't been filled yet", then changing the story to "we had to order this medication in", yet the pharmacist the night before never stated the medication needed to be ordered in... keep in mind I was told it would be ready the night before by the pharmacist within an hour. So when I waited until the next day to pick it up, and I was told "it wasn't ready and wouldn't be ready for quite awhile" it was upsetting, and the cashier wasn't friendly about it, she just made excuses. Instead of making an effort to get it done, I felt like I was inconveniencing them just by being there. I'd go elsewhere and believe me I've looked into it, if the costs for 1 medication weren't such an enormous difference everywhere else. While I understand the day in day out dealing with customers can kill a persons soul. I do my best to remember how awful people can be and I try to be polite, respectful, and courteous for that very reason. A little communication without excuses and an attitude can go a long way. Maybe trying to put a rush on items that should have been ready prior to incoming rx would help too when a person comes to pick the prescription up, maybe prioritize those rx first.

    OrePac Building Products

    OrePac Building Products

    2.3
    (3 reviews)

    We ordered 9 doors through them. Including 3 exterior doors. One of which was a double door. We…read moreordered the doors through Jerry's home improvement. We paid extra such that all the doors were pre-hung. We were told the double doors would be hung on-site but shipped separately due to weight. Upon install it was obvious there were not pre-hung. No one had even provided the countersunk portions for the hinges in the frame. No holes had been made for the hinges either. In addition to that, the frame was 3/4" too tall, and the doors were 3.5" too short. So it was blatantly obvious that they were never hung on-site since there was a 3" gap at the bottom. We immediately alerted Jerry's. After 5 weeks of Jerry's and OREPAC doing nothing, they eventually sent someone out to measure. Who agreed something had been majorly screwed up. None of the hinges were even put on the doors at standard heights. The OREPAC rep was supposed to get ahold of us on Monday to tell us what the plan was. Both on getting us replacement doors and providing us a weatherproof solution for the opening so that we wouldn't have to delay our move-in. (Which wouldn't have been necessary if they had taken action immediately and not wasted 5 weeks). It's now Thursday and we've been calling the OREPAC rep all week as he hasn't gotten back to us. Jerry's as well as my wife and I have called him a total of 6 times today alone and gotten no response. Meanwhile first thing tomorrow we're planning on canceling our movers scheduled for next week as we don't have even a temporary weatherproof solution that they said they would provide. So far our costs are: $1,000 in extra mounting fees since the doors weren't pre-hung. $600+ in extra storage fees. + I have no idea what the mover's cancelation fee is going to be yet. You'd think OREPAC would care about their customer as well minimizing our financial damage. But it's clear they don't care. UPDATE: The OREPAC rep finally called us back today (Friday & 5-days late) and said they would get temporary doors out to us today. Let's see if they follow through. Personally I think it's pretty awful that it took me writing this review to get them to return our plethora of calls. However, this is still a step ahead of Jerry's who still isn't prioritizing this issue.

    I have only worked a few days here but these guys are seriously hard workers. They are good…read moreteachers and give grace to new learners. I'm surprised they don't have more reviews- but take it from me this company is treating their employees very well. If you show up on time and give it your all, the rest is just a cake walk.

    Houston's - suppliesrestaurant - Updated July 2026

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