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    7 years ago

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    Costco Wholesale

    Costco Wholesale

    3.2
    (122 reviews)
    $

    It's always fun to go to Costco, you never know what you might find. I usually bring home some…read moredinner item we've never had, plus a few items that are repeat items. I have always found the staff there to be friendly and helpful.

    This review is specifically on the Costco food court at the wilsonville Costco…read more I'm a big fan of the Costco food court system. Grab a pizza for dinner after you do all your shopping. This is the first really bad experience I've had with a Costco food court and this is not my normal Costco. I called ahead and pre-ordered my pizza. When I paid for my pizza. I also ordered two mocha freezes and a strawberry frozen yogurt. The food court staff did not put the lid on the mocha freeze and for whatever reason thought this was a coyote ugly experience and slid the mocha freeze across the counter with such Force. It went right off the counter and all over myself and my son. Wall covered in sticky sugar, the food court staff just stood there watching us. A random 7-year-old had to go and get paper towels so I could try to not track mocha freeze all over. The food court staff immediately asked if I would want them to remake the one they threw at me. I was beyond confused and told them I have to go to the bathroom to wash out my shoes and pants now. As I was able to catch one of the mocha freezes. The food card staff told me they would put it in the refrigerator To which I'm thinking you will remake my order. When I come back. After trying to remove all of the mocha freeze in the bathroom, we came back and had to wait in line as they were very confused that we still wanted our order. They finally gave us our pizza which they made wrong and told us we would have to go to the end of the queue if we wanted to get the pizza we ordered. A. At which point a manager was called over to try to assist in the situation. She told me she would watch the video feed later and wanted to know what she could do to help. I said I would like my food but since it's not ready I would like a refund. She then said she would give us a gift card but that would take too much time and the next time we come to just ask for her? Everything about the situation was weird. She then tried to get a refund on my $17 order but was unable to. Eventually she handed me $10 cash to try to fix this mistake. I was still covered in mocha freeze. The order was wrong. And I will not be getting food from this Costco food court again.

    OrePac Building Products

    OrePac Building Products

    2.3
    (3 reviews)

    We ordered 9 doors through them. Including 3 exterior doors. One of which was a double door. We…read moreordered the doors through Jerry's home improvement. We paid extra such that all the doors were pre-hung. We were told the double doors would be hung on-site but shipped separately due to weight. Upon install it was obvious there were not pre-hung. No one had even provided the countersunk portions for the hinges in the frame. No holes had been made for the hinges either. In addition to that, the frame was 3/4" too tall, and the doors were 3.5" too short. So it was blatantly obvious that they were never hung on-site since there was a 3" gap at the bottom. We immediately alerted Jerry's. After 5 weeks of Jerry's and OREPAC doing nothing, they eventually sent someone out to measure. Who agreed something had been majorly screwed up. None of the hinges were even put on the doors at standard heights. The OREPAC rep was supposed to get ahold of us on Monday to tell us what the plan was. Both on getting us replacement doors and providing us a weatherproof solution for the opening so that we wouldn't have to delay our move-in. (Which wouldn't have been necessary if they had taken action immediately and not wasted 5 weeks). It's now Thursday and we've been calling the OREPAC rep all week as he hasn't gotten back to us. Jerry's as well as my wife and I have called him a total of 6 times today alone and gotten no response. Meanwhile first thing tomorrow we're planning on canceling our movers scheduled for next week as we don't have even a temporary weatherproof solution that they said they would provide. So far our costs are: $1,000 in extra mounting fees since the doors weren't pre-hung. $600+ in extra storage fees. + I have no idea what the mover's cancelation fee is going to be yet. You'd think OREPAC would care about their customer as well minimizing our financial damage. But it's clear they don't care. UPDATE: The OREPAC rep finally called us back today (Friday & 5-days late) and said they would get temporary doors out to us today. Let's see if they follow through. Personally I think it's pretty awful that it took me writing this review to get them to return our plethora of calls. However, this is still a step ahead of Jerry's who still isn't prioritizing this issue.

    I have only worked a few days here but these guys are seriously hard workers. They are good…read moreteachers and give grace to new learners. I'm surprised they don't have more reviews- but take it from me this company is treating their employees very well. If you show up on time and give it your all, the rest is just a cake walk.

    Houston's - suppliesrestaurant - Updated August 2026

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