Dr. Bergan and her staff are amazing. I was referred Dr Bergan through an oral surgeon. She took…read moreall my concerns, broke down our approach to fixing all, informed me every step of the way and gave me my smile back. She is gentle, skilled, professional and kind. I highly recommend Dr Bergan to all.

My family and I have been going to Dr.Alina Bergan for many years and we have been so happy with…read morethe care we receive. Her office is warm and inviting, and her staff is kind, knowledgeable and truly caring. We are very grateful and highly recommend this office to everyone.

I am submitting this review as a formal record of my experience with Smile Crafters in Cambria…read moreHeights, Queens, and to document a pattern of conduct that raises serious concerns regarding professionalism, patient safety, and compliance with basic healthcare service standards. I previously received dental work from this office that was acceptable. However, my most recent experience demonstrates a significant decline in service quality, staff competency, and operational integrity. 1. Lack of Professionalism and Training The staff displayed behavior that is inconsistent with the standards expected of a licensed dental practice. Employees appeared undertrained, disorganized, and unable to provide accurate information regarding appointments, treatment plans, or follow‑up care. This level of unpreparedness is unacceptable in any medical environment, especially one responsible for patient health. 2. Failure to Respond to Calls, Emails, and Emergencies Repeated attempts to contact the office were met with: Extended hold times Being placed on hold and forgotten Calls being disconnected No returned calls No responses to emails No acknowledgment of urgent or emergency situations A dental provider has a duty of care to ensure patients can reach them for post‑treatment issues, complications, or urgent concerns. The complete lack of communication represents a serious breach of professional responsibility. 3. Lack of Transparency and Accountability At no point did the office provide: Clear explanations Timely updates Proper documentation Any form of accountability for the delays or failures in communication This absence of transparency undermines trust and raises questions about the clinic's internal management and compliance with New York State dental practice regulations. 4. Emotional and Practical Impact As a patient, I was left: Without support Without answers Without access to necessary follow‑up care The experience was deeply disappointing and distressing, especially given that dental issues can escalate quickly without proper attention. 5. Public Safety Concerns Based on my experience, the clinic's operational failures may place other patients at risk. A dental office that cannot reliably communicate, respond to emergencies, or maintain professional standards should be subject to review by the appropriate regulatory authorities. Conclusion My experience with Smile Crafters - Cambria Heights was unprofessional, unsafe, and unacceptable. The lack of training, communication, and transparency demonstrates a systemic problem, not an isolated incident. This review is submitted to: Warn other patients Document the issues for public record Encourage oversight and corrective action No patient should be forced to endure this level of neglect from a licensed dental provider.

Dr Samet is the nicest, caring professional dentist I am SOOOO lucky to have found him…read more Even the front desk staff, to the hygienist it seems like their motto is "patient satisfaction" and they went above and beyond for my husband and I. After finding Dr Samet through a friend who had some cosmetic dentistry done by him (which looked amazing btw) I decided to take the long drive down to Far Rockaway, and boy was it worth it! My husband was complaining of dental pain and after a dentist near us shooed away and told him to just take some Motrin, Dr Samet gave us his latest appointment that same day and stayed long after closing time to do a last minute root canal. Throughout the procedure he frequently asked his pain level, make sure his was adequately numbed, positioned him for comfort. He also took the time to explain the procedure and even showed us his nerve haha was in aw by his attention to detail After the procedure he sat with us and explained what he would be feeling in the next couple of days, medicated him in the office with his antibiotics and Vicodin And to top it all off the doctor himself called to check on how my husband was doing early the next morning! Thank you Dr Samet !! How this amazing office has no reviews? I don't know but 5 stars to this great team ! Keep up the great work

The receptionist who ever she is with the italian or whatever accent... she is so nasty and rude.read more

Never in my life was I ever able to say that I looked forward to going to the dentist until i went…read moreto Tammy Roz DDS. They are so thorough and gentle. Also the nicest office i was ever at, i feel like i am in a fancy five star hotel! Also for the kids, their prize box is amazing! I highly reccomend Tammy for anyone and you will never be able to go to another dentist after coming here!

From the owner: Family, Cosmetic and Implant Dentistry. We cater to the most fearful patients of all ages. We are…read morepatient and caring at the same time providing the highest level in dental treatment.

great dentistry with a great doctor and great staff. from…read moreimplants, to cleanings, to general dentistry all wonderful. I highly recommend them

Hate dentists. Love Dr Neil and-team at smiles 4 a lifetime. Competent caring and cosmetically…read moreattuned to making my smile shine

Very impressed with his modern procedures and equipment. I had a painless experience. Very friendly…read moreatmosphere, staff is accommodating.

Course of action not same with second opinion. (English not first language, but can understand,…read morejust have to probe with more questions). Seems to do extensive dental conditions/work and depending on your luck, something simple can get into an elaborate procedure. Staff is nice. Place okay. Doc is busy.

At the office of this wonderful Dentist office again I was…read morereferred to Dr Rosen a year ago during the pandemic and it was an emergency he met me at his office and fixed the major problem I was having. I have made him my dentist Not only is he talented one of my favorite things about this Dr is he doesn't ask you 15 questions with a mouth full of cotton and fingers Wonderful Dr run to his office you will thank him for years to come Helen T

Had an issue with my dentures cutting into my gums, painful, couldn't use them to eat, Dr. Rosen…read morelocated the exact spot and corrected it quickly, exactly an Xpert, most dentists don't deal with dentures, he's one of very few that can make high quality ones correctly due to his long and very extensive experience, also a really good person you'd enjoy knowing.

Dr Gila Jedwab is a wonderful dentist. we have been using her since we moved to the area. her…read morestaff is extremely caring and the office has a family atmosphere. through cleanings, exams, and short wait times. highly recommended!