One big issue I have with Wolf Ranch Dental is that they push HARD to get a deep cleaning done…read more When they came in ( not dentist) and checked my gums with the tool they use, she poked hard and made my gums bleed. My gums don't bleed when I brush them and rarely bleed when I floss. Since I was 18 I've been told I have deep pockets and every dentists over the last 30 plus years tell me the same thing. I even told them that and it was a continued push from the dentists to the checkout person all pushing that I need to get the deep cleaning done. Wolf Ranch excels at installing crowns in the same day that you need one. They make them in house and love that you don't have to get a temporary crown and come back later to get the permanent one put in. Find a practice that will listen to you and realize that pushing a procedure to just make money is not necessarily in the best interest of the patient.

I would avoid this place unless you have no other options. There is a general sense of…read moremiscommunication between the staff themselves so every visit is extremely inconsistent in terms of the procedure, billing, and next steps. I have never been to a dental office where the technical staff greeting you doesn't know what procedure you're actually getting and starts communicating something else completely, and this has been multiple times. You constantly need to be your own advocate each visit to make sure they do not take advantage of you. One example is that I was misled in pricing for a procedure after talking to multiple staff and providing insurance information and signing off on it. On the day of the actual procedure another staff member then told me it's 1,000 cheaper than what was expecting. Apparently no one bothered to apply insurance benefits until the morning of. I give them the benefit of the doubt but I honestly feel cannot recommend this place. They are also constantly booked so follow up appointments will always be pushed back due to scheduling. They are blessed to be in the location that they are but they unfortunately do not respectfully serve the community and give customers the care and treatment they deserve. Also bed side manner is simply not there, generally patients asking a question or clarification is a huge inconvenience for the dentist.

What happens after you go to the dentist a few times? You…read moreknow the drill. I have come for routine work and I have come for specialty work. It looks like they can handle all different types because they did a great job for me each time that I have come. It is a little painful to get through all of the machinations of the mall area, but once you find the place, you'll find your easiest entrance and exit locations. I can see how parking may be hard since they don't have their own dedicated parking lot.

Lady at front desk was rude. We scheduled online submitted insurance and paperwork, got an email…read moreconfirmation. Upon arriving, she said my daughter was not in the system. No apologies, no accountability, she said " you shouldn't have booked online" my daughter wasn't in the system at all and immediately started to blame us for booking online. She said " we would have sent you paperwork, I said it was done online, she said, "well our online booking doesn't work". She was rude about it, as if we are at fault. Again, no apologies, no accountability. She then proceeded to make an appointment in November with my daughter.. no thanks, not with unprofessional front desk. Good luck anyone booking online. She said it doesn't work, wish we had known.

These people are so friendly and professional at the same time. Nice, clean office. They take the…read moretime to explain everything to you from procedures to billing.

I cannot recommend this dentist enough. All of the staff is professional but very personable, too…read more Dr. Duncan and Maria have been working with me on the fit of my denture. They have been very patient and accommodating of my concerns. This is definitely a first class practice with great people.

Love RR dentistry. Been coming for years. People are so nice and Dr Roberson is very good and…read moreefficient. Pam is a wonderful technician. Love the office staff.

I recently had a routine dental cleaning done by Angela, RDH, and an exam by Dr. Mark Kupec, DDS…read more We talked about some recent health issues, and the care they provided me was with compassion and kindness. I left the clinic feeling genuinely cared for and not just a patient. The very next week, I received a get-well card in the mail with some very heart-warming wishes from all of the staff to return to health soon. That is going above and beyond. I was very touched. RR Dentistry is fantastic, and I recommend them to everyone. Thank you

My first visit was very pleasant! The ladies was very nice. I guess my teeth is not so bad for not…read more being cleaned for over a year. It didn't take time to get it cleaned. Thank beautiful ladies! See ladies in a few weeks!

Had a great experience on my first visit! I was looking for a dental practice that didn't use…read morepressure tactics to try to upsell procedures I wasn't interested in. I was impressed. Office and professional staff were exceptionally knowledgeable and friendly. My hygienist, Elina, and Dr. Shoa answered all my questions and put me at ease during X-rays and cleaning. No pressure tactics, just quality dental care. Thank you!

The corporate takeover is complete. What started as a small business with all the professionalism…read moreexpected of it, has now been transformed into another crappy corporate environment. From a visit where they handed me a bill for several hundred dollars along with years worth of billing codes as a justification, without any ability to explain why I owed it (I didn't pay), to the most recent notification to my wife while she was on the way to her appointment that they had dropped our insurance from coverage and she would need to pay $316 out of pocket for a teeth cleaning, I'm done. Good luck with your crappy corporate model.

They threw away my crown that fell off and my partial. The doctor then wanted to charge me $2,000…read morefor a new crown. Ridiculous and very disappointed.

Awesome and friendly staff from the time I walked in! Dr. Schafer is very professional and would…read morerecommend him to anyone. Set my appointment and got a tooth extracted that day. Fast and easy.

I had a tooth that needed to be extracted and Dr. Schafer & his team were amazing! I had been…read moretraumatized previously from a dentist and everyone was so kind, understanding and patient with me throughout the entire procedure. I couldn't have asked for a more compassionate team. They have even followed up with me several times since then. Overall just a wonderful experience!!!

I really should have trusted my gut that they are all about the money and not about taking care of…read morepeoples long term dental health before I let them work on my daughter. I wish I had looked more into it. We had been told by pediatric dentists what she would need eventually, and so I just trusted that a well reviewed practice would know their stuff. Her results look....ok. But her teeth are ruined forever and there's nothing I can do. I don't even care about being out nearly $5k. I just wish they had warned of the long term consequences.

In April of 2023 I visited Aesthetic Dentistry of Georgetown. The office was clean and the staff…read morewas friendly, but all that glitters is definitely not gold. They have beautiful people and photos and so many 5 star reviews that most would be wowed by, and this tactic does work, but their dentistry does not! I initially went in because of some pain I was having on a lower back tooth. I was told I needed 2 back crowns. I ended up paying $5000.00 for the crowns and a root canal on a front tooth. The crowns both broke within a month. They make their own crowns in house , so I asked them to please have them made out in a facility. It took quite a while to get them back, but after the new crowns were in they never felt like they fit right. I had pain and discomfort when chewing, I went back and forth for a year, for them to try to get them to fit right. Being so frustrated with this process I finally went to another dentist to see what could be done. When they cleaned my teeth one of the crowns fell off again, and that is when they noticed that this tooth was actually to small for a crown and needed to be pulled. So long story short I paid all this money and time for something that was done incorrectly by the staff at Aesthetic Dentistry of Georgetown. I would never go here again or recommend them: they take your money and leave you hurting, they just do not care.

Great people love going to this dentist's office. Quality gentle care and sensitive cleaning- pain…read morefree

Just had a great cleaning visit with Sam. He was thoughtful, knowledgeable, and made it a positive…read moreexperience. And normally I do stress about dental visits. Hope to see Sam the next time.

I have been going to this dental office for a couple years, and they have been Ideal and Amazing in…read moreevery way! They have seen me twice for problems that couldn't wait--both the very same day, and charged amazingly low fees each time. This was after I had only seen them one time, for an exam and cleaning. When I first went there as a new patient they were so friendly and helpful, explaining what I needed and the possible treatments very thoroughly. They took time to check all costs with my insurance and I was impressed with how professional and helpful they were. I wouldn't think of going to another dentist at this point. They go above and beyond in all areas!

The ENTIRE team from the moment I walked in the door was so friendly. The care I was given was…read moreexcellent. Everything was explained clearly and all of my questions were answered. No one seemed rushed. They took their time and focused on me while I was in the chair.