I drive from South Austin all the way to Roundrock to see Dr. Vuu. I'm really sensitive about my teeth and they are also REALLY sensitive. Dr. Vuu and the whole staff always make sure I'm comfortable and taken care of. I appreciate how thorough and gentle she is. More importantly, she's helping me get my teeth and gums back on track, monitoring my progress and showing me how to keep them at their best. I don't know about ya'll but I want to grow old with all my teeth read more

The best dental experience I've ever had! Lyna and her staff were excellent. I had extreme tooth sensitivity from a filling done by another dentist for almost a year. I went back twice to get it fixed, but each attempt was unsuccessful. I thought the sensitivity was just something I was going to be forced to live with until I visited Lyna. After one visit with her, my tooth sensitivity is gone. The Smile Spot booking process was seamless, from start to finish. After setting a date for my first appointment, a link was sent to complete forms online beforehand. Once completed, staff verified with me and my insurance on all costs before work was done, so no surprise billing! I will definitely be returning to see Lyna, even if it's an hour drive! I will be recommending her and The Smile Spot to all friends and family. read more

Such a great dentist office! Very communicative and made sure to answer any questions I had. They took very great care of all 3 of my babies, Dr. Vuu went above and beyond for my kids' treatments, so appreciative! read more

I went to the smile spot in January 2018 to get some fillings because it was closed to where I lived at the time. The front desk estimated ~$450 for the work of which insurance was to pay ~$300 and I was to pay the balance. I paid my balance in full and left the shop knowing I would not be back because the dentist used an excessive amount of force on my gums. Fast forward to 2019 and I received a letter from them in July 2019, for a bill I had already paid and the front desk staff are now saying my insurance did not pay the ~$300 in full. The whole thing reeks of incompetence and fraud. I would strongly urge you to stay away from this business. I will be following up with my insurance company and should it be necessary, my lawyer. read more

I have been coming here sometime after finding Dr Vu at a an after hours. She was great took care of my toddler who had been in pain a few days and saw him the next day to finish up in her office. From then on I brought my others and they love it. Easy scheduling and staff both office and assistants have also been great. They even see adults. read more

This was our first visit to this office. Our being my almost two year old and I. From the moment we walked in Carina and Gina were friendly and efficient. They knew who to expect walking in that door, which I have never experienced. Before I could even tell them who I was they were ready and happy to see us. Vanessa was our dental assistant. She was communicative and even offered to put on a show for my son to help with the wait. Dr. Sam was assisting another family and I can't tell you how much I appreciated Vanessa coming back in to let me know. Waiting with a little one can be daunting! And finally, Dr. Sam was wonderful. He was very gentle and patient with my kiddo who just wanted to eat the toothpaste! Every member of the staff we interacted with today made me feel comfortable and at ease. I can't say enough about how warm-hearted this whole staff was. Thank you guys! See you in three months! read more

The Smile Spot - Coco Melon! - Pediatric Dentists Near Me - Round Rock, Texas

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I along with both of my young kiddos are patients here. I worried about the recommended treatment with one kid, and the dentists here were understanding and willing to allow a second dentist to give a second opinion. They explained the course of treatment with us very thoroughly and were more than willing to re-check and answer questions post-treatment. We were very happy with the services we received and would recommend this dentist to everyone. The staff is very kind, and makes you feel right at home. read more

The Smile Spot - Checking in for the regular cleaning - Pediatric Dentists Near Me - Round Rock, Texas

This is by far the best dentist office I have visited. The staff is amazing and Sonya took the time to answer all my questions and concers. Thanks Guys your the best. read more

The Smile Spot - Pediatric Dentists Near Me - Round Rock, Texas

I have been going here since January 2018. The service and thoroughness has exceeded my standards every time. All questions were answered to my satisfaction and I could not be happier with my choice of dental office. The office staff are always friendly and knowledgable and Dr. Vuu is a great dentist with a diverse profile of experience. I chose to go through with the invisalign treatment, which took about 8 months. The Zoom teeth whitening service is also quick and easy, taking away the stains caused by a number of offending agents over the years. I will continue to choose and recommend The Smile Spot as my dental home as long as I am in Austin as they are the one stop shop for all of your dental needs. read more

Beautiful office, very clean, dentist was very gentle and kind! The staff was friendly and welcoming! Definitely recommend !

Couldn't be happier to have the Smile Spot as my new dentist. The staff is friendly, diligent, and thoughtful. Plus, the office is very clean! Looking forward to my next visit. -AD read more

My son LOVES going to the dentist because the staff here is so wonderful!!!! I recommend this place for any child who needs a cleaning or dental work! read more

My husband and I went to see Dr. Costa as new patients needing routine cleanings since we had just moved to the area. We both received suggested treatment plans that were completely excessive and inappropriate. Personally, I was told I needed six fillings, a crown, and a deep cleaning (not a regular cleaning). Oh, and I should consider getting my wisdom teeth pulled (what??? I'm in my 40's and haven't had anyone recommend I have them pulled before). I pointed out to Dr. Costa that I was quite shocked with his assessment as I go to the dentist twice a year and up until this visit, thought I had relatively healthy teeth. He stated that dentistry is subjective and some dentists take a more cautious approach and others are more aggressive. I asked him to work up the pricing for his treatment plan and that I would consider his recommendations to be done in the future, but that for today, I just wanted a regular teeth cleaning. He said "okay" and left the room. Fast forward another 30 minutes and I'm still sitting in the chair waiting for someone to begin cleaning my teeth. I ask the guy who did my x-rays when we were going to begin and he said someone needed to come in and go over the treatment plan. I told him I wasn't having any of that done today and can he please just begin cleaning my teeth? He left and brought someone else back and I asked the same question. She left and came back and said someone else would be right with me. Tired of waiting and wondering what in the heck is going on, I finally got up and walked out to the front desk and the office manager, Megan, informed me that unless I would do the deep cleaning, they were not going to perform any work on me "due to malpractice concerns." I told her I had concerns about the treatment plan and wanted to simply have a regular cleaning. I told her I had already discussed this with Dr. Costa, so she said she would go talk to him, but when she came back her answer was the same. They would not treat me unless I did a deep cleaning. I asked her why Dr. Costa wouldn't have had this conversation with me doctor to patient and she didn't have an answer. I informed her I was not doing the deep cleaning and inquired as to what she was going to do about processing a claim since I was now going to have to find another dentist and start the process over, and she told me "WE WON'T BE SUBMITTING A CLAIM FOR YOU." Fast forward a few weeks to today when I saw another dentist (who was wonderful, by the way and who didn't recommend anything other than I come back in 6 months for my next cleaning. Incredible, huh? You would have thought my teeth were falling out after what Dr. Costa came up with.) The new dentist informed me I was going to have out of pocket expenses since there was a claim filed for x-rays and an exam within the last 6 months by Smile Spot. Hmmm, what happened to "we won't be submitting a claim for you?" I called Smile Spot and spoke with Megan. I reminded her what she told me about not filing a claim, and she stated I had been asking about the charges for the cleaning (Umm, no. There wouldn't have been any charges for a cleaning SINCE YOU DIDN'T PERFORM ONE. Why would I have asked about that???). She apologized that she gave me misinformation but said Dr. Costa decided to process the claim. Here is the biggest Red Flag ever. I asked to speak with someone in charge of the practice who could get involved to reverse that decision under the circumstances and reimburse my insurance company. Megan tells me there are four owners and they all have to be in agreement. She also tells me I can't speak to any of them about this because they don't get involved in financial conversations with patients. I told her this wasn't just a financial conversation, it was a customer service conversation since I was given misinformation, and the practice did not do what I was told they were going to do. She said she would pass my request along about speaking to someone, and MAYBE Dr. Costa would decide to call me back. Folks, if a business owner won't engage his/her customers and actually talk to them when they raise concerns, this shows you they don't care about you and just want your money. If Dr. Costa really cared about me as a patient, he would have had a discussion with me about my concerns face-to-face. He had two opportunities when I was in his office to do just that and he shuffled me off to the office manager who couldn't medically speak to my concerns. And now that we've determined they lied (or at the very least, misled me) about the claim processing, I get screened out and can't even talk to anyone. Bad, bad form Smile Spot... read more

All staff was super friendly and helpful Drs where very informative and super helpful as well Clean facility, cl3an bathroom with changing table inside.. kids area was very nice as well. read more

I went here based on some clever marketing done by one of the dentists. It's a hike for me, but I appreciated what I thought would be a useful relationship. I work for a large tech firm on the north side, and referrals are king. First thing was that I got a treatment plan that was in excess of $7k. I said to myself this is price gouging and I'm not going back. About 6 months later, I get an email from the new manager, and there was a "book keeping error" and my new treatment plan was half of that. I thought ok, that seems reasonable and the old billing person was fired so I'll go there. I went in twice and the treatment from the staff was awesome. I cannot say enough about how great the dentists, hygienists, and everyone is. This is the ONLY reason I give them 2 stars. Fast forward almost 9 months. I used up all of my insurance from the previous year, and even paid my share of all uncovered portions of treatment the day I went in. I have a receipt for all procedures showing a $0 balance. I switched insurance and didn't go at all this year. We are talking at least 9 months, probably more and I get a collection notice in the mail. It says I owe Smile Spot almost $300. For what? No bill from them, no receipt, nothing. Just a random collection notice. I guess if they need money, they just open collections randomly with previous patients, hoping they'll pay up. Let me explain something SmileSpot owners, I will not ever pay you a dime if you cannot follow common courtesy. Now that we're at this point, I've already pulled any co-workers that were your clients out, I'm posting this review of your shady back office billing here, and I've informed my extensive network on LinkedIn of this. Get it together, this isn't the 1980's where no one will know what you're doing. Be ethical with your billing, and stop thinking you can bully people into paying off collectors. Texas collection laws do not play in your favor, and I'll see you in court. read more

I took my daughter to get a cleaning. They took her in at the appointed time. Then took x-rays. Another patient came in and the dentist and staff all went to work with him. Leaving us to sit there. After an hour of waiting, we walked out. No one even notice. read more

Everyone was great and very helpful! First time to the dentist office in a long time and everything was explained in great detail with helpful advice. Very nice dental office with very nice people! read more

I went to see Dr. Ahmed and this was the first time I have left a dentist office smiling. He and his staff were absolutely wonderful. I highly recommend to see Dr. Ahmed if you want a great dentist read more

Dr. Yassa was great, not only with me but also with my kids. He related to them and made them feel comfortable. They are petrified of the dentist (mainly because Mom threatens them of a wrath if they don't rush) but Dr Yassa made them forget it all and relax. Keep up the great atmosphere and service! read more

Dr. Ahmed was amazing, very delicate. I usually fear to go to the dentist however with him i felt pretty comfortable and calm, pain free! . I highly recommend him!! read more

Well as I sit here still numb from my procedure performed by Dr yassa , I simply have to say he IS THE BEST ! He works on my entire family and his skills / demenor / and prices are simply rare and not found . I HATE dental procedures bit these guys are pros ! Thank y'all ! I wish more outfits we're like yours ! read more

I ended up at the Smile Spot after my usual dentist started YELLING at me for declining x-rays- because I was pregnant - at an annual cleaning appointment. I called around and surprisingly there were not a lot of dentists that would do just an exam and cleaning and not do xrays. Now I totally understand if I were having an issue or pain somewhere, or having any other services other than just a cleaning, the necessity for x-rays. I absolutely would not want anyone going in to fill a cavity without doing x-rays, that would be a major liability issue. And maybe dental xrays are totally safe if you're pregnant, but I didn't feel comfortable with it... but still wanted to get my teeth checked out and cleaned. When I called the Smile Spot the receptionist was super nice about it and confirmed with a Doctor they would have no problem doing an exam and cleaning with no x-rays. They suggested I come back once my baby was born to do the x-rays to make sure there was nothing going on below the surface, which was totally reasonable. They didn't make me feel "bad" about trying to protect my unborn child (like Lakeline Ranch dental did). When I went in for my appointment the whole staff was awesome and the facility is fantastic....super modern, clean and comfortable. I did end up having a cavity filled at a later date and Dr Ahmed did a fantastic job making me feel very comfortable. The whole thing was over in a snap. However a few months later I was still experiencing some discomfort and cold sensitivity in the area that was filled. Having a newborn and not really knowing what the normal amount of time for pain after filling is, I let about 4 months go by before I contacted The Smile Spot to see if this was indeed "normal". The receptionist, Monica, was awesome and explained I shouldn't still be having discomfort and I should be seen to check it out. At my appointment, Monica was once again fantastic and the technician not only remembered me (and that I recently had a baby) but treated me like an old friend. Dr Ahmed got me all fixed up and I'm happy to report there is no more pain. Not only that but they did it all at no charge! They have made a customer for life! read more

I had the best dentist appointment of my life today with Dr. Ahmed! I usually dread going to the dentist - it is one thing that doesn't get better with time. However, he and his assistant were really attentive and accommodating. They helped me feel relaxed by cracking jokes. As an architect I also noticed the pristine cleanliness of the interior and swanky decor - you are really getting a 5 star treatment here. There was even a TV on the ceiling so I could watch my favorite show! He also discovered 4 problem areas my previous dentist had missed. You can rely on Sam to be honest and precise. I will definitely be coming back here. read more

I've been to the smile spot twice now. Once for a cleaning and then again today for 4 fillings. The shop is extremely nice and inviting. The staff are very friendly and attentive. Dr. Yassa is very down to earth and amazing at his craft! I've never been a fan of the dentist office but after these last 2 visits I am sold and will continue to get my dental work done here. read more