Quality work I know is safe and is going to last. They got me in quickly and finished within a…read morecoupe of hours. I think the prices are fair and comparable to the market.

Wayyyy Overpriced, as well as technicians who don't know how to install wiper blades correctly.read more

We had an amazing experience at Greens Toyota of Lexington and I genuinely cannot recommend them…read moreenough. This was the first time my boyfriend and I had gone together to look at vehicles, and honestly we were extremely nervous going into it. Our previous vehicle turned into a nightmare and we spent months putting more money into repairs than the car was even worth, so this was a huge deal for us. From the moment we met Drew "The Car Dude" North, everything felt different. He genuinely made us feel comfortable, cared about, and understood throughout the entire process. He never once made us feel pressured or treated us like just another sale. He listened to every concern we had, answered every question honestly, and took the time to really talk with us instead of talking at us. You could tell he truly cared about helping us find the right vehicle and making sure we felt good about our decision. He was so personable and easy to talk to that it honestly felt like we had known him forever. We cracked jokes the whole time and somehow he turned what should have been a stressful experience into one that was actually exciting and enjoyable. That meant a lot to us considering how anxious we were walking in. We ended up getting a 2018 Toyota RAV4 Hybrid and we absolutely love it already. Drew even went above and beyond to make sure the vehicle was ready for us that same day even though it had not been serviced or detailed yet. The amount of effort, patience, and care he put into everything truly stood out. Also huge thank you to Steve in finance. He was amazing to work with and helped make everything smooth, easy to understand, and stress free. The website was easy to use, the reviews were great, and after experiencing everything ourselves, I completely understand why people speak so highly of this dealership. Thank you all for making such an important moment in our lives feel exciting instead of overwhelming.

A few experiences…read more First: 2007, I bought a car from Green's. It was a great experience all around. From the salesman to financing, the customer service was top-notch. Also 2007, not long after the purchase I hit a deer and took it to Green's garage to be fixed. Another great experience and one that turned me into a lifelong Toyota customer. I won't even consider another brand. Second: 2025: Brakes. After 18 long years of not needing brakes, it was time to utilize Green's garage again. Because of the timespan and not knowing how much of the brake system would need replacing, I didn't want to take my luck taking it to some random garage so I went back to Green's for the work. Some of the parts took an extra day to arrive but not a big deal at all. I had already planned for the few days of repair work wait. They also noticed there were 4 recalls on my car so they took care of those(free of charge). Work completion: The car is like new! No issues at all. Third: 2025: During the brakes incident, I didn't plan to buy a new car anytime soon because I was going to stick with my 2007 until the wheels fell off. For the better part of a year, I had been keeping my eyes peeled for a specific model that I had drove during my Montana trip in 2021. During the brakes incident, I checked Green's certified inventory... and there it was! The exact 2022 model that I drove on that trip! It must be a sign, right? The day I saw the car, I reached out to them to see if it was available, drove down to Lexington, took it for a test drive, got financed, and left with the new car. AGAIN! From the online interaction to the salesman to the loan officer, A+++++ on all accounts. It just further reinforced being a lifelong Toyota customer. Even being in Louisville where we have Toyota dealerships, I'll go well out of my way to do business with Green's in Lexington. Whether you own a Toyota, need maintenance, or you're thinking about owning a Toyota, I can't recommend Green's enough. New car! Old car... still in great shape for my wife once she finally has her license. Toyota Forever!

Here's a version that gives Monica well-earned recognition:…read more I had a fantastic experience at Quantrell Subaru, and Monica made the entire process easy and stress-free. She was knowledgeable, patient, and genuinely focused on helping me find the right vehicle without any pressure. Monica was transparent throughout the purchase, answered all of my questions, and kept me informed every step of the way. Her professionalism and friendly attitude made what can sometimes be a stressful experience feel smooth and enjoyable. If you're shopping for a Subaru, I highly recommend asking for Monica. She provided excellent customer service, and I'm extremely happy with my new vehicle. Thank you, Monica and the Quantrell Subaru team!

Bought a new outback from them last year and was told oh yes come by whenever you want and get your…read morecar washed even better salesman said come find me I'll take it to the car wash for you... well can you believe a car salesman? NO. Now we don't do that....sorry I can't stand to be lied to or bullshitted and that's what you get when you're buying a car usually just another example never believe a car salesman or the dealership they don't stand by their word. I wish people could or would do better

I was very disappointed with my experience. They caused significant damage to my vehicle during…read moreservice. While they did cover some of the repair costs, they failed to honor a promise that was made to me. The previous manager told me they would provide a complimentary oil change because of everything that happened. When I called to schedule it, I was told that because the manager who made the promise no longer worked there, they would not honor it. What makes this even more frustrating is that all of the damage to my vehicle and the agreement regarding the oil change were documented in my file. Despite having a record of everything that occurred, they still refused to honor the commitment. A business should stand behind the promises it makes, regardless of staffing changes. I expected better customer service, accountability, and follow-through. Unfortunately, that was not my experience.

I would HIGHLY recommend not going to this location. I bought a new battery for my vehicle in…read moreJanuary and they put the wrong one in, which caused damage to my vehicle. They did pay to have it repaired but also promised payment for my Ubers to and from Nicholasville and I'm still waiting to receive it. They eventually got me a rental car but I went almost a week with no transportation to my office. I was nice and patient throughout the experience but now they won't even return my calls or emails. Very poor customer service!!!

Last week, I bought a previously owned vehicle from Gates Ford. First, I want to compliment Rick,…read more the salesperson. He was easy to work with and not pushy. And second, Victoria and a young man in the service were extremely helpful. In fact, they were fantastic! Their focus was on resolving my problem, no matter how much time it took. However, the sales personnel need tutorial sessions about what different models can and cannot do. For example, how to activate voice commands on different Explorer models. They may not know about non-Ford products, but they definitely should know the features on newer Ford vehicles. If nothing else, conduct an internet search. The customer should not know more than employees of Gates. And finally, the Finance person should know which financial institutions have branches in Madison County. The person gave me incorrect information. A few years ago, I had a negative experience with Gates. This experience has been better, but it has not been excellent.

Colin's at Gates Ford Lincoln service department has been a savior. His professionalism has made…read moredealing with my vehicle a breeze. His communication on the steps during this process has kept me fully informed. By far the best ford dealership in the state.

Towery's Boston Road has always been my go-to for tires, oil, free air, and repairs. Today they…read moreout-did themselves. Went in for wheel-bearing and front-brake work and was told they needed a part that wouldn't come in until tomorrow. Left the car with Cecil, who made a quick call and got my part on the delivery truck that morning. Repaired in a few hours rather than a day and a half. Compliments to Cecil, Jason who has been great with other repairs, and Dylan, the mechanic who graciously drove to my house twice. Please consider Ken Towery's on Boston Road for your next repair!

from out of state, blew a tire saturday late night, Kens was the ONLY place open on sunday here on…read moreman'owar. thank yall so much and very thankful your open on Sunday!!!

A hole in the wall auto repair joint, Athens auto is not…read moreyour dealerships repair center. The place is just out Richmond rd, about a 15 min drove outside Lexington. When you get To Athens you can't miss the place. ( the town is 2 blocks long) There are cars parked every which way to fit into their lot and there is usually someone outside smoking a cigarette. If your looking to have a nice sit down in a waiting area, Perhaps a cup of coffee , the daily talk show on the TV or perhaps CNN this place isn't for you. There are usually quite a Few gentlemen hanging around the "waiting area" and they will usually offer you a chair , and you reading choice is a phone book, From 1999. If you are lucky the radio may even be on! All this, in my opinion, adds to the place ;) We usually just drop or cars off for repairs and the few times I have waited I had several children with me so we hung Out in a church parking lot across the street which was probably better than sitting even in the nicest waiting room. Talk to Charlie, who runs the place and is a nice, honest mechanic.

Very honest! I would have believed them if they called and said I needed new brakes and rotors,…read morebut it turns out mine just had some buildup and something else minor causing them to squeak. I appreciate the honesty and not being taken advantage of as I'm a female that knows next to nothing about cars. I highly recommend them!!!

Manager was willing to "negotiate " on tires and alignment…read more Located 4 matching truck tires same as originals. 70,000 mile tires!

Awesome Experience Quick and easy very…read moreknowledgeable.............................. I will be back for other services