Waiting five years to make this review this has been one of the best run business I've experienced anywhere in the automotive service sector period. Just say thank you because you will always get the best possible effort with expectations met or exceeded every time, in five thousand miles rotation on three vehicles over five years! For me truly outstanding. read more

On Wednesday, I made an appointment online for Friday morning. About five minutes after, someone from the store called me to confirm. We talked about which tires I wanted and the person said they would get them ordered and everything was set for this morning (Friday, July 3). I needed the appointment to be today because it's the only day I had to get tires. When I got to the store, the person at the counter could not find any record of my appointment and the tires had not been ordered. My tires are an odd size and they are not kept in stock. To his credit, the attendant checked everything he could to find my appointment. The best he could offer was to have them on Monday. Were I off work, that would have been fine, but today was my free day. That's why I scheduled the appointment for today and that was the expectation. Now my time has been wasted and I still don't have tires. This store has been a problem for me on more than one occasion, but this was the last time I will give them an opportunity to disappoint. My money will go to a locally owned business from now on. read more

Deceptive dealings. Had a flat tire and was 5 minutes out. Got quoted at $89.99 + labor. Got there and they in 5 minutes had somehow sold out of the tire and it was now going to be $240 with labor. Sketch and deceptive, management did nothing read more

I brought my car in for an oil change and tire rotation with a scheduled appointment. They were friendly and professional when I arrived. My car was ready in timely manner via a text. My checkout included an information update on everything that they checked and completed. Elijah and Marcus are great front men for the store. I give the Nicholasville, KY store a 5-star rating. read more

The tire rotation was fine. But was told brake booster was going out. Quoted $970 and was told it was that price because it would take 2 hours. Booster costs about $200, so they would be charging me $350 an hour to work on my car. Have bought over six sets of tires from them in the last 5 years. Dont think i can do business with them any longer. read more

I brought my car in for a tire rotation and oil change without an appointment. Marcus checked me in quickly and reached out when it was completed. Upon picking up my car, he gave me an update on everything that was checked out on the car. Awesome customer service, for great price and the job was done in a timely manner. Highly recommend this store. read more

Had an "appointment" scheduled for a tire rotation. Waited an hour and my car was still in the parking lot. When I requested my key to leave I was told an appointment time just put me in line for service. "Like a Dr's office". Worker was condescending and gave the impression that it was my fault for not understanding that policy. APPOINTMENT meaning: 1 : an agreement to meet with someone at a particular time I would give zero stars if possible read more

By far the best Tire Discounters around, nothing against the others but Wes, Ken, Zane and Elijah run a top notch shop! They are there to get your vehicle back on the road and safe! If you need ANYTHING done to your vehicle I HIGHLY recommend T.D.'S of Nicholasville!! John Humes read more

Fantastic guys; fantastic service!!! They did a tire rotation and checked to see if I had any damage on the undercarriage.

Third time at the store and Wes guaranteed me both problems would be fixed. After having the car for 3 days, they fixed one of two problems with the car. The brakes sticking when in reverse was fixed. Thank you. The rubbing/ vibration in the front left tire that was introduced by TD with the rotor fix on the first trip still occurs. Apparently, no one worked on that issue the 3 days it was at the store. I am in the process of calling Wes to determine when to get in the store again. $2000+ in repairs so far! All for the original problem of the brakes sticking when in reverse which only got fixed in 3rd visit! read more

Our car needed some work done for a second time. I went in and they blamed the issues on my husband not getting things done the first time even though they had told him they didn't. They charged us an arm and a leg for repairs that we ended up just fixing 4 months later. Very disappointed in the laziness and disrespect for customers. read more

Were very knowledgeable and helpful. Went beyond to get me back on the road. Explained everything. I recommend them highly. read more

ordered my tires quickly and got me right in. Everything was handled good. Thanks Tire Discounters

I love Tire Discounters in Nicholasville. These guys are the best!! Always greeted by name as soon as I walk in the door. Very trustworthy!! Wes the manager is great!! read more

Tire Discounters are amazing! Courteous, prompt and wonderful customer service. The guys at the Nicholasville store are very professional and are always eager to help us every time we come in. Truly a family oriented environment. I would give them 10 stars! Kudos to each of these guys! read more

Had a screw in my right front tire. Wes got me in promptly and fixed the tire and rotated and balanced my tires. Great service and prompt service. Wes and his crew are very courteous and prompt! read more

I too had an emergency and arrived at the store after they had closed for the day. However, the young man who greeted me listened to my problem and responded, yes, he could help me. I was out of options and about to be stranded on a cold, wet, winter night, but he helped.me. Thank you so much. read more

An excellent place to take your car for general maintenance or for "more involved" problems. I have never been disappointed with quality of service or price and the guys there always treat me as a valued customer. Actually, TD has helped me through the last few years to get my car toward the goal of 200,000 miles....I still have about 3500 to go! read more

I actually moved to Chicago a few years ago and was in town visiting family when my car decided to completely die on me! I normally take it to the dealership as I bought it brand new but my mom recommended taking it here. Don't let the name fool ya, these guys know what they are doing with regard to every aspect of the car, not just tires! Wes Hardy is the epitome of customer service! He made me feel like my car was the only car they were working on that day, he went above and beyond to make sure I got the best deal and felt comfortable with every repair decision I had to make! I was so happy with the service that when my air conditioner needed work, I waited until I came back home the next time! Seriously, if you are looking for a great place to take your car, look no further. You will get the best and highest quality service at a very honest price, Wes would have it no other way. read more

We had emergency near closing time enroute out of town. The staff didn't grumble or turn us away, they cheerfully helped get us back on the road. Went back today, passing several closer Tire Discounter locations because of how we were treated at this location. They were wonderful! read more

These guys are really good, I recommend them to anyone looking for new tires. If you go in for service, plan on waiting a while, other than that the best around. Well trained. read more

I needed a tire for my vehicle. They were able to get my SUV in immediately and in about an hour I was back on the road. Thanks so much!

I'm a skeptical, mistrustful, cynical person by nature. I inherently distrust most companies who offer services to the public, and I'm always looking at whether or not someone's word can be trusted. With that said, I cannot endorse this store enough. I've had service on my clunker car there on multiple occasions, and have always been satisfied. When the brakes unexpectedly locked up on me, I took it in first thing in the morning, and they fixed the issue immediately. Their tire prices are comparable to others in the area, but it's their professionalism and training that are second to none. As a previous reviewer noted, expect a bit of a wait if you're coming in for service of any type, but their service and attention to detail is worth every minute. read more

Excellent place to go. I had a flat on my rv. Melissa got me in and out and on my way. Very nice people

I can't say enough good things about these guys, especially Wes. I had a flat tire last week. Wes spent his morning trying to find a matching replacement. I found a replacement tire elsewhere (it was a rare tire), had it shipped to the store, and they installed it for me. When I went to pick up the car, to my surprise there was no bill. No charge. Nada. I didn't even buy the tire from them-- so I expected to be charged full-boat retail for installation, especially because they'd spent so much time trying to locate a tire for me. But not only didn't they overcharge me, they didn't charge me. At all. That kind of unexpected surprise made my day. After that experience, I will be going back to them from now on. Great work, guys! read more

First rate business. They really went to bat for me. I was out of state where there were no Tire Discounters when I got a screw in my Tire Discounter tire. A national brand company refused to fix the tire, and having no options, I bought a tire. When I got home, I took the my old screwy tire to TD, they patched it without problem. When I complained to the other chain store about being forced to buy an unneeded tire, TD took the time to talk to them, told them why they were wrong. Their help got me a full refund. So TD patched my tire, balanced it, put nitrogen in the tire, and went to bat for me--ALL AT NO COST TO ME. Just part of complete service and complete customer satisfaction. Thanks TD read more