Needed shave I've flavors for my granddaughter. This is the place... machines of every size, expert advice and more flavors than you can imagine. Adrian was so nice and helpful... I got enough flavors for a rainbow and prices are reasonable! read more

HTK Hawaii - Hawaiian Snow - Party Equipment Rentals Near Me - Honolulu, Hawaii

Great place and super knowledgable staff! Shoutout Adrian for educating us, very helpful.

Friendly service, everything you need for shave ice, cotton candy, they're very helpful in sharing knowledge with you.

Aloha, we just purchased the Hatsuyuki HC-8E start kit level 1. We received OUTSTANDING customer service from Cody! He was really helpful and knowledgable with getting us started. Really happy we chose this company to do business with! We will definately be using them to get future supplies and services. read more

HTK Hawaii - Hawaiian Snow - Party Equipment Rentals Near Me - Honolulu, Hawaii

Ordered 2 syrup concentrates which taste nothing like the flavors. Horchata has a weird tang to it, maybe spoiled? Lihing was very thick and tasted like strawberry. I don't recommend this place read more

I work for a church and we have been renting and getting shave ice supplies from there for years for our events and out reaches. We've never really had a problem with them and it gets the job done for shave ice! Everyone loves it! We use the cubed ice machine so we can just buy regular bagged ice and throw the cubed ice in there that grinds it out so I think the ice comes out a little coarse which is fine for our event. I think they also have the kind that uses the round block ice. We stick to just 3-4 flavors but heard they have a lot of different flavors to choose from! I have yet to check out the store front myself but doing business with them over the phone is easy I just tell them what I want and send someone to go over to pick up supplies and pay. No hassle. read more

They are so quick and responsive. I have used them a few times. It's easy ordering with them and I love their flavors

Great place to purchase shave ice supplies or machines! Syrups, cups, razors, containers....they got it all! The parking can be tight but when we've gone the few stalls are empty. It's a small store, but seems like they have a large storage area. Highly recommend them for any shave ice needs! read more

Shaved ice afficionados know that the Hawaiian Snow brand is one of the best in the business. If you want to buy some Hawaiian Snow syrup (or other shaved ice supplies), HTK is the place to go. This past summer, my co-worker and I went on a shaved ice binge. And we didn't want just any shaved ice, we wanted Hawaiian Snow shaved ice. So when I took my weary soul over to Oahu for a week in September, I vowed to find some Hawaiian Snow syrup to take home for us. A quick Google search came up with HTK. Imagine my surprise when I found out they were actually based in Northern California. But they did have a supply warehouse in Honolulu. The store has about four parking spaces outside and is located on a tiny street in Honolulu. It's right on the border of a residential area so it almost looks like you're in the wrong place until you see the sign out front. When you walk in there's just a tiny lobby area where you place your order. There are convenient order sheets on the front counter for this. All you do is fill one out, hand it to the person at the counter, and they go grab everything you want from the back. The best part is they have practically every flavor, all the time. They also have machines, ice, cups, and everything else you could want for shaved ice. The prices are exactly what you'd find online. And since you're shopping in person you don't have to worry about shipping! Or waiting for your syrup to get to you! Since there was no one else in the shop when we walked in, we were in and out of there in 15 minutes, which was awesome. I'm pretty sure they usually cater to businesses or people buying supplies for events, but they were perfectly happy to give me six 4 oz. bottles of syrup to take home. And my co-worker was ecstatic when she saw her present, which means I'm now excused from getting her a Christmas present this year! read more

Absolutely the BEST flavored syrups, hands down! I work for an airline and used to run a Shave Ice cart in Seattle years ago. HTK was my go-to place for all my syrups, which I would purchase on layovers! The service was amazing! Very helpful and reliable! I am looking to get back in the business and am so glad that HTK products are still available!! read more

Definitely recommend to other customers who need supplies for their store. You can count on HTK for being a reputable business that has been around for more than 20 years. The store has so many to offer, machines, syrups, cups, straws, spoons. They even offer popcorn and cotton candy supplies!! This place is like the one stop shop! Key things I liked about HTK was their wide selection of flavors and their shaved ice cups! Check them out, just don't say I didn't warn you if you get cravings for shaved ice! read more

These guys are unbelievable!!! Great great help and fast and reliable! I always come here for my shave ice and cotton candy supplies and they never ever disappoint!!! I walk in and ask for 3k cotton candy bags and bam next day get em... I called in a few times and they didn't have the item I needed in stock but no worries they said...the next morning they called me to tell me that it came in and I was sooo shocked because it was so fast.. Great and awesome people!!! read more

I order all my shave ice supplies with Hawaiian Snow. They are profession and proficient. My products do arrive on-time and complete. I highly recommend ordering your shave ice product with Hawaiian Snow. Thank you, Hawaiian Snow!! YOU ARE AWSOME!! read more

We buy from them all the time. They have good prices, and even better they have real customer service. I get a real live person on the telephone or if I email them they call or remail me back. I had a new machine damaged a little in shipping and they called me back and sent me the part I needed to fix it right away. We get flower cups and flavors and all sorts of other things from them. Highly recommended Offgridman read more

You don't know how relieved I am to have heard about this place! It came recommended when I asked around for someplace to purchase shave ice supplies for a fundraising event. It wasn't too hard to locate, just off of King Street. Parking is tight, just a few spots up front but they were all open when I arrive in the afternoon. The whole purchase process went quickly and smoothly... it was ME trying to decide which flavors to specialty purchase that took the longest. They have the syrup base ready to mix with whatever concentrate flavorings you choose. And their selection is vast! Good prices. Great stock on hand. I was accidentally charged for one more pump than I had actually purchased but I'm not gonna nitpick for $4. Happy holidays :) PS. the Orange Dreamsicle flavor is the bomb!! read more

I have never had issues or a disappointing experience, sadly today was the 1st. Yes HTK have great products and very useful with maintenance on your machine. Today we walked in to purchase 3 flavors of strawberry and 3 Blue vanilla the cashier who has been an employee for a very long time she was polite but she mis interpret her communication with us. Due to limited flavor of strawberry and blue vanilla we are limited to one per person. Naturally here I replied ok one for my husband one for me I also have my 2 girls? She immediately responded No if we do that than it wouldn't be fair to all the other customers who wanted to purchase. Again I mentioned you specifically said 1 per person? You didnt mention 1 per family? We would have each purchase one but if you mentioned one per family than possibly we understand, but To clarify you said ONE PER PERSON, correct me if I'm wrong did I mistakenly miss interpret one per person? Please have better customer skills in clarifying your message to reach your customers. CLARIFY your communication one per person or one per family technically we should have each left with one because you stated it one per person. Not sorry just sad we left there unsatisfied because of the the lack of communication and clarity. read more

This place was great! Such a variety of syrups, supplies and even mochi! They were very helpful and made sure we even had ice too!

Love this place. They are the most helpful and generous people. Always will to accommodate our needs. Been coming to them for years. If you need any type of rentals or supplies they are your go to spot!! read more

I own a shave ice business here in So. Cal. I am proud to say I use HTK's shave ice supplies. They have excellent customer service. They process and ship out your orders quick! One day, I had problems with a shaver I purchased from them, they actually had a rep come out and checked it (thanks Kim). Their forums (link located on their web page) are an excellent source to get into the business. read more

Had to pick up some supplies for an event.thus place had everything to do with shave ice from assorted machines to a variety of flavored syrup,straws,cups,holders etc..parking is limited to couple stalls fronting store,but open up rather fast . read more

Very friendly staff. they got a lot of flavors to choose from. Got every thing i need from there to start making my own shave ice. Its definitely a place to check out if you are interested in shave ice. read more

Ordered over 2300.00 of supplies. First called honolulu office as I live in hawaii. They basically said call our Nevada office cause we too busy to take your order. Finally got in touch with them and made my order. Order came quickly then I get an email sorry two items are on back order ( which they charged my card for) and 20 ice molds are out of stock. I need this machine for this weekend. I call them and say please overnight molds from Vegas since they took two days to let me know oahu doesn't have them. They say we sent them out today regular mail you will get them Saturday. That does me no good. I called back and said please overnight the plastic cheaper ones just so I can make the ice until the metal ones come. They say we can't do that unless you pay. Huh????? I spend this kind of money with your company and 170.00 worth of items won't be here for a while and then you want to charge me more to overnight a replacement because your company took two days to tell me. They all knew I needed this for this weekend. This company staff are not the brightest and the owner is too cheap to make it right. 20.00 of molds is worth ruining our relationship after I spent 2300.00. Never again!!!! read more

Don't know what the hype is about this place. I heard that this is where many businesses get their syrups so I decided to buy some for a party. The good thing was that they had a wide variety of flavors to choose from. I purchased 5 different flavors but when I tried them they all tasted very similar and artificial. This can't be the same syrups that the popular shave ice shops in Hawaii uses. read more

Okay syrups, not the best I've tasted. Many of the flavors tasted the same, just sweet. My favorite flavor of all time is Strawberry but HTKs strawberry was not the one I was looking for. The people working at their shop weren't the most helpful either. So all in all I wouldn't recommend HTK for syrups. read more

I visited this supplier on 9/22 in need of eighteen blocks. I arrived at around 10am and wasn't aware of their preferred "call ahead" ordering method. When I stated how many blocks I needed they informed me that they only had two blocks on site. After explaining my urgent need for their quality blocks they created a solution. One manager asked me to follow her to their second location in Halawa where more blocks were located to be picked up. Not only did they show empathy for my predicament, they helped create a solution to the issue and took action to make it happen. It is a PERFECT example of leadership and how to flex a businesses customer service muscle. They could have just said "I'm sorry" and would have been well within their right mind to do so. It would not have been bad customer service if they did, but they didn't! I HIGHLY recommend visiting this business for your shaved ice needs. You will be met with a cheerful smile, a sweet aroma, and genuine customer service!! Thank you HTK for helping another! You have our business for years to come!! read more

This is where most shave ice vendors get their supplies from in Oahu. Great place to go to when you want to bring shave ice home. They have very friendly service and are very helpful. With a large selection of flavors, it's hard to pick what you want! I wanted to try everything!! But unfortunately, it's too much to carry back so I will definitely be back for more! Most of their flavors are very good. I'm skeptical about some... But the ones I've tried are just simply irresistible. Love their colors and love their taste. Looks and tastes great! What more can you ask for? read more

I went to HTK to purchase some syrups (there's over 50 flavors here ! ) for home use and since I didn't know what size to buy, they recommended for me to buy the 4 oz to take home and try the flavor and decide whether I liked the flavor or not (she also tossed in two extra flavors that I can try out ! ^_^ ). The girl that took my order was extremely kind, she taught me how to make my syrup in quart size since I didn't want to make a gallon of syrup that would just sit in the fridge. Customer service here is EXTREMELY good, I had tons of question while purchasing my machine and they took their time to answer each and every one even with customers walking in. They also taught me how to care for my machine and change my blade. I would definitely order more concentrate &machine parts from here again. read more