Awesome guys they handles any issue and question and even me keeping the car an extra 3 daysread more

Great price and fun cars. The staff is super helpful and it was an extremely honest and easy…read moreprocess.

Fair prices, good scooters, clear instructions for rental and traveling around the island. Only a…read moresmall issue with the scooter--speedometer was not working, but I followed traffic and gauged speed based on sound and wind velocity. I was tooling around at a snail's pace taking it all in anyway--especially on the East side of the island. Every protocol was executed in full visibility so that there was no misunderstanding or sleight of hand.

This is the second or third time we've use this company. We rented a really old red convertible…read moreVolkswagen bug .it was not in great shape, but so much fun. I'm going back in February and will definitely use them again. Prices are great

It's just perfect place to rent a scooter, my boyfriend and I choose them because the price is…read moregood, but when we get there everything was just perfect, we was late but they wait for us and always welcome, nice and super friendly! We are planning to go back to Cozumel and for sure we will rent with Ernersto's just the best place! The scooter was in perfect condition and clean. Thanks to the employee Niceforo, he did a great job and also help us a lot. Thank you very much guys!

Ernesto's is located just a few blocks from the cruise ship pier. As it's just a little hole in…read morewall of place, it's difficult to spot. The easy way to find it is to look for the Royal Park Hotel. You'll find Ernesto's located directly across the street from the hotel. There are several things I really like about Ernesto's. First of all it has the lowest of prices for motor scooter or other vehicle rentals. Then, their prices include liability insurance which most of the other places load on to you on top of their higher prices. Also, the scooters I have rented from them have always been in good operating condition and always topped off with gasoline. The staff at Ernesto's also knows everything there is to know about the island, finding your way around, and more than happy to advise you on anything having to do with Cozumel.

My husband and I rented two scooters at space my husband and I rented two scooters at ATR rentals,…read morefrom 7/5/19 through 7/13/19. We have been renting scooters from Fili since 2005, when we come to Cozumel on vacation. They are always honest and reliable and reasonable prices for the scooter rentals. The scooters are always well-maintained and clean.

Scammers! They were double charging us after we paid cash…read more Not a trust worthy company. Save yourself the pain and headache. Rent from anywhere else.

A bunch of SCAMMERS. Do not rent from this place they will rip you off! All their cars are pieces…read moreof crap too. Be warned, you will be ripped off especially if they see you are tourists

During their jeep trip and snorkel on the jeeps in the group broke down. The one we got was dirty…read moreand beat up. When we got to snorkel part of the trip I just wanted to swim on my own at the beach. They told me I wasn't allowed to swim very far even though I only went were I could stand and didn't matter that it wasn't deep. After I told them no they began pestering me until I went back to shore.

SO FAR , so good. Lots of businesses on this street are amazing the restaurant and massages etc…read more So far I can reccomnend talking to Manuel for a scooter.

Was scammed by this car rental place. Rented a car from "ET" aka Eric Torres who is apparently…read moreaffiliated with this rental car place, he sits at the 5ta avenida & embarcadero a Cozumel Playa del Carmen Centro 77713 Playa del Carmen, QROO Mexico in the Paseo Del Carmen Shopping Mall across from Miniso store. He has a booth outside in the walk way right in front of Miniso! He offers tourist attractions and sold us the rental car through Rentadora Golondrina. We ride the ferry all the way to Cozumel, walk to the rental place, just to find out they don't even have the car we rented, and mind you it's getting late in the evening, and the rental is by day so they said they would have to go get the car we rented, I was not happy because at that point we would only have the car for 2 hours but we were going to do it until they presented us a contract in all SPANISH. About liability, damage, etc to the vehicle. We don't speak nor read Spanish, that's when I opened my phone to look the place up and seen the reviews, to which my surprise nothing but scam experiences, so we kindly declined asked for a refund and left. This has been almost a month ago and they have yet to refund me for goods and services I did not receive. Beware, don't do business with "ET" aka Eric Torres, or this establishment you will be scammed.

TOTAL SCAMMERS!!! We rented a car from a 5th Avenue vendor named Hector. When arriving at the…read morerental shop in Cozumel we were told we had to pay an additional $ 25 tax.... IN CASH!!! When we questioned Hector by phone back in Playa Del Carmen he wasn't of any help and told us we had purchased additional insurance which we had not. The rental agency in Cozumel actually had the nerve to falsify our original contract, crossed out that we had refused additional insurance and forged our name that we had purchased it thus accounting for the additional $25. WE NEVER AGREED TO THIS AND THEY KNOW IT. The BOTTOM LINE... Don't go to this agency and do your homework before renting in Cozumel! They are total scammers!

I would recommend looking elsewhere if you're looking to rent a vehicle…read more The Jeep we was dirty on the inside and did not appear disinfected between uses. The radio didn't turn on. The horn didn't work. Only the right turn signal worked. There were multiple warning lights lit up on the dashboard. It is simple enough to fill out the paperwork for a rental, however the contract is in Spanish only. The person renting the vehicle offered insurance plans and checked the gas level. You are responsible for refilling the vehicle to the level that it was at upon returning it. I believe the total cost of the rental was $120 USD. They also provide a map that outlines some tourist destinations, one location in particular that is "off-road." Not having access to a Jeep at home, we decided that it would be fun to go down the off road section which was a dirt road with mud puddles and deep gulleys. The Jeep became muddy, but was not damaged. As we were pulling into the parking lot, we were receiving horrible looks from the staff at the rental company which I assume was due to the mud on the vehicle. We added a full tank of gasoline to the vehicle before returning it (keep in mind we received it at 3/4). The company, who I assumed should be washing the vehicles between customers, charged us a $20 fee to "tip the guy who washes it" which was never part of the rental agreement.

Changes the prices on their website to match whatever random price they quote you. That price will…read morebe more expensive than a nicer Jeep in Hawaii too, so you're positive you're getting ripped off real good too.

They have a little gas scam going on…read more We rented two scooters - both said full - drove around the island for maybe 3 hours and were shocked the gas gauge barely moved. Got back and the guy opened the actual gas compartment, checked the levels, and said they were near empty. Charged us an extra $200 pesos. Don't like the dishonesty. Also, they said they closed at 6 that day, but when we returned at 5 no one was there. We called and texted, after 20 min someone showed up. (They had our ID, so when we saw an empty booth, it rattled our nerves a bit - we had to leave the island that night). Overall, not a horrific nightmare and they were cheap with a little negotiation, but I'd still steer clear in the future.

Mi esposo necesitaba un Rentar una moto de manera urgente y el Sr. Carlos Muñoz fue muy amable y…read moreaunque no tenian motos disponibles ya que por lo que entendí son una empresa pequeña, busco la manera de conseguirnos una moto. nos entregaron el tanque de con 1/4 de gasolina, fue una moto es buen estado. Les recomiendo ir con el agente de ventas Carlos muñoz, nos fuimos de Cozumel con una buena impresión de la rentadora.

Following our cruise excursion, my group of six wanted to explore Cozumel. While walking out of the…read morecruise port, we saw someone renting out scooters. Decided to do it as we all love riding. Well, at least the roommate and I do anyways. We ended up negotiating a rate of $50 per scooter (instead of $60) x3. This included gas and 3 hours of time. So we basically had them from 1pm-4pm. I can't recall what the scooters were (maybe Hondas?). They weren't in the best condition, but still ran pretty well. Tucan did provide helmets too, but they were super ill fitted. Mine kept blowing back when we rode, so it wouldn't have provided much protection if anything happened. We actually went quite a way on the scooters. Drove from the cruise port to lunch at La Choza, then off to the beach at Playa Publica, which was on the other side of Cozumel. Just getting to the beach and back was probably about 45 km. We were a few minutes late returning them as we lost one of my cousins, but they were cool about it. They actually kept our cruise card as collateral, so we were glad we didn't have to pay extra. It was only a few minutes anyways. Fun way to explore Cozumel. I just wish we had more time. Make sure to negotiate as you can get a cheaper price!