I had a great experience at BMC Time Works in Skokie. I stopped in to have my watch battery…read morereplaced, and Boris took care of it right away. The service was quick, professional, and done perfectly. What really stood out was how friendly and welcoming Boris is--he clearly cares about his customers and takes pride in his work. It's not always easy to find places like this anymore where you feel taken care of from the moment you walk in. Highly recommend BMC Time Works for anyone who needs watch repairs or service. I'll definitely be back.

Boris can fix almost anything, and if he can't he knows the people and places to go that can get it…read moredone. A great person and business to know and trust! Thanks!!

Stopped in the store about 18 months ago to inquire about the new Tudor Ranger watch. They did not…read morehave one in the store to show me which was fine. I also inquired about other models they had and that's when the experience started going downhill. The blonde woman taking care of me would not show me any watches outside of the case like I was some sort of criminal or something. Although I was bothered, I left my personal information to be notified when a ranger came in stock, For me to view and potentially purchase. A phone call never came. I end up buying one when I was on vacation in Atlanta at a Tudor boutique store. The customer service here was awful. I really wish I could've done business with them, as I'm already looking for more Tudors and will pass on this shop.

Our family has worked with CD Peacock for the past 20 years for jewelry, watches and servicing…read more The Old Orchard store offers an incredible selection and service. At the helm, General Manager Chris makes sure to to visit with all clients new and old and help you find the beat fit for you. Fantastic guy, you will enjoy meeting him. Pat is a fantastic salesperson and really brings a depth of knowledge to any purchase. Indeed, I brought a friend looking for an engagement ring and she was able to really help him start this process. For myself I was looking for my dream watch and CD Peacock, Chris and Pat do indeed make dreams come true - Rolex Kermit 2021 41

I want to thank this business, especially Christine, for resolving the issue with my…read moregold bangle by replacing it with another lovely 14k one. I am very satisfied & wish you many more years of success! (Pic of my replacenent bracelet attached)

I wasn't sure what to expect as this was my first such (gold sale) transaction…read more I found the owner to be very professional. He made the appraisal/sales process very transparent and fair. I can highly recommend Joe and Chicago Golf Gallery!

I discovered this Jewelry & Loan store awhile back & have still been going back I have bought some…read morevery nice pieces of jewelry from them there always polite & there not pushy on making you buy anything you look at . Great customer service.

I love this place and I love the way people working here treat customers…read more Ask for Uncle Tony if you have any questions or need help and you will be offered the best possible support, thank you!!!

Some places sell jewelry. Fuenfer Jewelers handles the things you can't replace…read more I brought in my father's ring to be resized. I thought it would be straightforward. When I picked it up, I cried. The team didn't just do the work, they treated it like it mattered, because they understood that it did. That's not something you can fake, and it's not something every jeweler knows how to do. They also helped me pick out a wedding band, which somehow felt less like shopping and more like sitting with people who genuinely wanted me to find the right one. No pressure, no pushing, just honest expertise. And when I needed a watch appraised, Brett Fuenfer took the time to walk me through everything. His knowledge is the kind you only get from someone who deeply loves the craft, and the care he brings shows in every interaction. To Brett and the entire Fuenfer team, thank you. You turned three separate visits into moments I won't forget.

Changed my watch battery while I waited. Friendly service. Price was very reasonable. I will be…read moreback.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

Unfriendly staff. Won't go back because of the negative attitude. It was my first time there and I…read morefelt like I was bothering the young man who waited on me.

Hands down the best repair shop around for watches. Joseph…read moreknows everything about any watch and doesn't try to upsel you. You pay for the service you need. He stands behind his work and is by far the most knowledgeable person I've met when it comes to watch movements and function.

Called for a battery replacement was quoted 25. Showed up then he quoted me 35. I brought my own…read morebattery and was willing to pay for the labor but he said "this is business". Considering it takes 5 mins. His hourly rate is 700. He is a dirt bag. A & D watch repair on Lincoln was willing to do it for free. Also the ladies at Bryn Mawr Jewelry swapped for free. Do not go to this place. Only leave reviews for exceptional service and terrible service. This is the latter. 0/10 for "Joseph"

I found out this place is the only authorized after service for Gucci watches for batteries and/or…read moreother maintenance in the Midwest. It is great that this is a local in the suburb of Chicago. The service was good!!

I would strongly caution anyone considering using Glezer-Kraus for watch repair…read more I entrusted two timepieces to them through an authorized repair process facilitated by Gucci. One watch was repaired, the second was returned unrepaired--both were shipped back together. The package arrived empty, and both watches were lost while in transit under their control. While they refunded the repair fee, they have refused to provide reimbursement for the loss of my property. Instead, they attempted to substitute a random replacement watch from their inventory, which I declined. My original items--one of which held significant sentimental value--were not interchangeable. More concerning is their handling of the claim: The shipment was insured for $600, which matched the verbal appraisal provided by their associate prior to authorizing the repair, yet they attempt to minimize the value after the fact I was informed by FedEx that their claim was denied, and they have not provided a clear explanation or supporting documentation Responsibility has been deflected rather than addressed, leaving me no choice but to pursue legal remedies At no point did I control the shipping, carrier, or insurance--this was entirely managed by their business, despite all shipping costs being passed on to the customer. The loss occurred while the watches were in their custody, yet they have not taken full accountability. Losing a customer's property is serious. Failing to resolve it fairly is unacceptable. Proceed with caution.

While I was going through my dad's "treasures" after he passed away, I found an old Tudor watch…read morethat had apparently been given to him by my grandfather. It was his 25th anniversary gift from the company he worked for. I decided to bring it into Lambrecht's to have them estimate what it would cost to have it repaired. After a day or two, I received a phone call from them and was told that unfortunately, their watchmaker had determined that it needed a part that was no longer available. When I came in to pick up the watch, I discovered that they had cleaned and polished it, repaired the band, and put it in a presentation box for me to have as a keepsake-- all at no charge. I was very impressed with this kind gesture and I ended up coming back to buy a new watch from them. Lambrecht's is a great family-owned business.

really nice people, did a great job repairing my Casio watchband. I really enjoy stores like theirs…read morewith family tradition because of great customer service. I will be back.

The best. They fix things quickly and efficiently. The owner is a really nice guy. I brought a…read morewatch there and he was able to help me with it. My fiancé brings all her jewelry there and it always gets fixed perfectly.

if I could give zero stars I would... I brought in my…read moregrandfather's pocket watch which was over 100 years old. The day I came to drop it off I asked to see inside the pocket watch. It was gleaming gold and beautiful. Asked for them to clean it up and do any repairs necessary. 3 1/2 months later after calling and calling, they told me it was ready. I asked to see inside again and it was a dull chrome color. I was charged almost $300 for the service. They had completely gutted and taken out the and replaced it with garbage parts. They said it loses about 10 minutes a day. Do not take your vintage time pieces to this location. I had an heirloom pocket watch and they stole what was inside and replaced it with crap. They are thieves.