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    Hubcap Heaven and Wheels

    4.1 (35 reviews)
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    Went to get my wheel straightened, and they made it worse by cracking it. Still charged me, then refused to give a refund when I had to go buy a new wheel anyway.

    Monica S.

    I came here because I had popped a tire on a curbside and needed a new wheel. Not my fault I promise! I mean I'm a great driver but that curb came out of nowhere and hit me like a downtown bachelorette party! (You know.::like a train wreck you can't look away from but you don't have time to drive around it) I went to a couple discount tire places and they all told me that before they could fix my tire I needed to have a Viking funeral for my rim...and to be honest most of my experiences dealing with car shops have been Hell on wheels! I feel like the minute they find out I don't know anything about cars they tend to overcharge a me. So I decided while I was in tire purgatory, I might as well do some research and call around. I asked the expensive shops and the discount shops and they all sent me here...to Hubcap Heaven! I had a friendly staff of Hubcap Angels help me to get the right wheel at a great price with no need to wait or custom order anything. They even went above and beyond to help me find a quality tire by calling around to see who had best tire in a shop near by at a fair price. I was treated fairly, no scams, no hustle, no extra charges. Thank you Hubcap Heaven for helping my wheel reincarnate and for bringing my car back to life! send me to Hubcap Heaven!

    Ripped up Lexus wheel box
    Steve D.

    If I could post a totally negative review, I would. Let me say up front there ARE some good people that work there, like Dylan, Jason & Haley but the "shop manager", Jimmy is an absolute jerk. First off, they had to redo my wheels 2 times before they were acceptable. The first time they were redone there were waves and pits in the powder coat and the second time the clear coat had white spots in it so they had to be redone AGAIN. Kudos to Dylan for bringing that problem to my attention and refusing to let me take them with that imperfection. When they finally got them right almost 3 weeks after I had originally dropped them off, they had left my original 18" Acura wheel boxes in the rain so they were ruined. They gave me "new" boxes but one was a 20"X20"X12" which was too big & deep and the other was a beat-up Lexus box (see pics) which had the hand holds ripped out of it. When I called on Monday 6/29 to request 1 new box, "shop manager" Jimmy, immediately started yelling at me, accusing me of "switching the box out", talking over me and basically calling me a liar when all I wanted was 1 box that wasn't torn up. Admittedly, I used the world "damn" when I was trying to talk to Jimmy as he was being exceptionally rude and abrasive but that didn't give him license to treat a paying customer the way he did, especially after their carelessness was the reason I was requesting a new box in the first place. Unless you need a particular style of OEM hubcap, I'd stay as far away from Hubcap Heaven as possible. I have 4 other 18" Acura A-Spec wheels that I had planned on having repaired/refinished there but that won't happen now because of their horrible customer service from "shop manager" Jimmy. There are better places for wheel repair in Nashville like Alloy Wheel Repair and Wheel Repair of TN in Goodlettsville that will also come to you and are much more customer oriented & nicer to do business with.

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    2 months ago

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    5 months ago

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    2 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Customer service is AMAZING. Great deals and fast timing. Very informative employees I would 100000% recommend visiting!

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    2 years ago

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    3 years ago

    Fixed my rim in less than 30 minutes. So glad someone told me about this place. Everyone was very helpful.

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    5 years ago

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    9 years ago

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    4 years ago

    ok, I get people are busy. I was upset with the situation and communication is key.

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    7 years ago

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    11 years ago

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    5 years ago

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    8 years ago

    These guys are awesome! I went in for a quote on powder coating my BMW wheels and came out with them looking fabulous...the same day!

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    8 years ago

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    9 years ago

    Friendly fast service, over the phone and in person. They care about their customers and provide quality products..

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    6 years ago

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    13 years ago

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    9 years ago

    Fantastic service and very friendly staff. I would recommend Hubcap Heaven to all my friends in Nashville! Thanks again!

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    8 years ago

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    9 years ago

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    Ask the Community - Hubcap Heaven and Wheels

    Review Highlights - Hubcap Heaven and Wheels

    “I spent 3 days looking all over the internet, across the country, and even beyond, for a replacement rim.”

    Mentioned in 2 reviews

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    Discount Tire

    Discount Tire

    (165 reviews)

    I purchased some wonderful new tires there. And the atmosphere is awesome! everyone is so helpful!…read moreI highly recommend this place

    BEWARE!! I don't…read moreusually leave reviews, but this experience absolutely warrants one. Do yourself a favor--skip this place. To the owner: No, I will not be filling out anything for support, and I do not wish to be contacted further. I'd simply suggest doing better--especially when it comes to who is handling customers' vehicles. Having inexperienced 16-year-olds with no upper body strength operating power tools on luxury cars is unacceptable. You may also want to consider bringing back the previous managers, because the current ones are doing a terrible job. On December 15, 2025, I brought my car in for what should have been a routine tire service. I have a staggered rim setup and have been a loyal customer of this location for over 10 years--bringing both my previous and current Mercedes in twice a year (spending roughly $2,000 every 6 months). I have had a staggered set up for the past ten years so this wasn't new to me. I've also purchased multiple rims from this location at approximately $1,600 per rim. During the service, an employee pulled me into the bay to inform me that my wheel lock had broken while they were working on the vehicle. When I personally inspected my car, I discovered something much worse--my rim had been damaged around every wheel bolt section, not just where the lock broke. Every single lug area showed damage, and to make matters worse they just all looked at one another when I pointed out the damage. I am extremely particular about my vehicle. My rims had zero prior damage--not even curb rash. In addition, they initially expected me to keep the newly mounted tires on and drive 25 minutes to Mercedes to have the wheel locks removed. I refused and had them remove the tires immediately, because why would I drive with my back tires on 10 and fronts on 4? Before leaving, I asked to speak with the manager, Roderick, to file a damage claim. He was nowhere to be found until I insisted an employee get him. When he finally documented the claim, he did not even inspect my vehicle. Later, he attempted to dismiss my concerns over the phone by gaslighting me and telling me he walked around the vehicle with me. When I took my vehicle to Mercedes, they cleaned and inspected the rims and confirmed that 3 out of 4 wheels had identical damage. The only wheel unaffected was the front driver side--because it had not yet been worked on. I reported all of this to their claims department, Fleet Response. Despite clear evidence, they initially refused to include the additional damaged wheels in the claim. This process dragged on for four months, with constant back-and-forth. Around month two, they finally agreed to review the rear wheels--but still denied responsibility. I provided: * Documentation from my Mercedes service advisor (Franklin location) * Confirmation that Mercedes does not refinish wheel with such damage * Official documentation from Mercedes corporate stating that this type of damage is unsafe to refinish. After all of that, their resolution? A $600 offer for a $5,800 damage. They also suggested I take my vehicle to a random wheel repair shop for evaluation. As a customer who only allows Mercedes and Discount Tire to service my vehicle, that suggestion was unacceptable especially after I provided not 1 BUT TWO DOCUMENTATIONS. I suggested back that I would let the store order my rims for me and me just bring back the car and that was denied. I was allowing them to redeem themselves literally.

    Hubcap Heaven and Wheels - autopartssupplies - Updated September 2026

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