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    Discount Tire

    4.3 (223 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 weeks ago

    Services - Discount Tire

    Tire balancing

    Tire installation

    Tire repair

    Discount Tire Photos

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    I will never come here again, nor do I recommend you to either. The ripped my driver's side seat!!!

    I was able to reach the regional manager of Discount Tire in regards to the rip in my leather seat. He apologized and accepted the claim that I submitted without any question and he apologized for the inconvenience.

    New outdoor check in

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    1 month ago

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    11 days ago

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    3 months ago

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    Photo of Brad H.
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    11 months ago

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    1 year ago

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    6 months ago

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    3 months ago

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    8 months ago

    We had an appointment at 10:15am. It is 12:10 and we are still waiting. This is after being told it would be about an hour!

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    Discount Tire

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    1 year ago

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    4 months ago

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    8 months ago

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    10 months ago

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    Photo of D G.
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    1 year ago

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    6 months ago

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    2 years ago

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    10 months ago

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    10 months ago

    Fast, affordable and decent service. Good warranty programs if you're interested in committing to them.

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    Photo of John R.
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    2 years ago

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    10 months ago

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    10 months ago

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    1 year ago

    I've had two great experiences here. They stay busy but continue to provide great customer service in a timely fashion.

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    5 years ago

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    1 year ago

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    3 years ago

    Helpful 1
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    5 years ago

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    11 months ago

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    7 months ago

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    6 years ago

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    2 years ago

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    4 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    5 years ago

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    2 years ago

    Treated fairly. Planning to go back for caravan tires if price is right manager made sure I was happy

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    3 years ago

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    2 years ago

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    Page 1 of 6

    Ask the Community - Discount Tire

    Review Highlights - Discount Tire

    I don't ever write reviews but I felt the necessity today for your employees at the Charlotte Pike store in Nashville.

    Mentioned in 13 reviews

    Read more highlights

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    3.1
    (44 reviews)

    I'm giving these folks 4 stars with every indication that they'll be a "5" after repeat service. I…read morehad a new (to me) used car from Carvana. I'd picked up said car after my prior car started making clunking noises which led to a diagnosis that was more expensive to fix that that car was worth so I traded up. Two days into my 7 day "trial" period from Carvana, my updated vehicle starts making its own noises. I tried to make an appointment at a Midas and they never confirmed me, so I came to Firestone (after realizing they were an authorized Carvana mechanic meaning they, not Midas, honor my warranties so it was fortunate for me in the long term). Firestone booked my requested appointment, did a full inspection and diagnosis in a couple of hours, and found multiple issues that needed addressing to get me road safe and up to speed. Kudos to the employee who dealt with the Carvana rep on the phone as it sounded (to me at least) that they were a bit of a beast in needing detailed photos and rationale for every suggested repair (and it sounded like at least once they tried to get Firestone to use a cheaper, plastic part). Anyway, that work then took...about 6 hours. So I spent a whole day at Firestone. Thankfully they have free wifi and I was able to do most of my planned work for the day! They had other customers to attend to, and while I feel like my car might have been done but simply not lowered and parked for awhile before ultimate completion that could easily be me just thinking that after a long day (and one that would have been avoided if Carvana had used their own mechanics to fully diagnose and repair basic maintenance issues before selling the car). Anyway--will most certainly use this location again. Friendly crew, easy parking on site, and reliable work as far as I can tell.

    Do not recommend. I came in for a simple spare tire replacement and have experienced nothing but…read moreproblems ever since. Immediately after the tire was installed, the TPMS system failed to recognize the new tire, and eventually stopped recognizing any of the tires at all. I returned to Firestone four separate times to have the issue corrected. Despite multiple attempts, the problem was never resolved. I ultimately took my vehicle to the dealership, where I was informed that Firestone had damaged the TPMS sensor and then installed a refurbished sensor in an unsuccessful attempt to fix the issue. I was quoted approximately $700 in repairs to replace the tire monitoring system because of the damage. Sean, the manager, eventually stopped trying to address the problem and simply told me to take the vehicle to the dealership. Throughout the entire process, the staff displayed a lack of urgency, accountability, and concern for customer service. On my third return visit, despite having a 9:00 a.m. appointment, I was told it could be up to two hours before anyone even looked at my car. What should have been a routine tire replacement turned into multiple wasted trips, ongoing vehicle issues, and a costly repair bill. Firestone created a problem they could not fix and then left me to deal with the consequences. Extremely frustrating experience, and I will not be returning.

    Pep Boys

    Pep Boys

    2.0
    (101 reviews)

    ATTN DEREK: Pep Boys refused to perform a straightforward…read morewheel installation on a BMW xDrive, citing blanket "liability concerns" over tread variance -- a justification that does not align with the actual design of BMW's rear-biased, slip-detect AWD system. The explanation provided demonstrated either a fundamental misunderstanding of the vehicle's drivetrain or a refusal to apply basic technical judgment. What is far more serious, however, is the conduct that followed. Staff/Owner/Management proposed allowing a non-employee customer to enter an "authorized personnel only" service bay and perform the physical installation herself while the vehicle was elevated on a lift, with employees offering only to torque the lug nuts afterward. From a safety, compliance, and risk-management standpoint, this is indefensible. Permitting an untrained customer into a restricted work area around raised equipment exposes the business to obvious hazards and contradicts any claimed concern about liability. As a corporate-owned national automotive service chain specializing in tire services, Pep Boys is expected to maintain competent technical standards, enforce basic safety controls, and exercise sound operational judgment. Instead, this location demonstrated poor reasoning, inconsistent risk application, and a troubling disregard for both safety protocols and customer treatment. The refusal to refund the deposit only compounded the matter. This was not a minor customer service issue. It was a serious failure in professionalism, safety oversight, and accountability. I cannot recommend this location under any circumstances - From a LEGAL Standpoint. I hold the personal opinion that the Owner/Management Does not Operate their business within the Confines of Pep Boys Corporate Operational Rules and Procedures - And Should be Replaced - For Disregard of Corporate Rules and Regulations.

    Do not use Pep Boys on Charlotte Pike. I'm not sure how to say how displeased I am with Pep Boys on…read moreCharlotte Pike in Nashville. I'm amazed they can still stay in business. They took a 2.75 hour job and turned it in to three full business days. I made an appointment for 10 o'clock Saturday morning. I needed a hub replacement on my pro master van when I took it in the gentleman at the counter told me it would be ready by 5:30 Saturday. He says if something happens and we can't get it done. I will call you at 5:30 which did not happen so I called about 11 o'clock on Sunday morning. They are open and working the person I spoke to on the phone said the guy last night they had taken the hub off. They had the hub that was delivered earlier on Saturday, but he was not sure if the guy working on Sunday was "comfortable" finishing the repair job so he would go out and talk to him in the shop and call me back with whether or not he was gonna be able to do it. I asked him how long it would be till I got a return call he said give me 30 minutes one hour and 15 minutes later I decide to call him back because he never returned my call and he said no he wasn't comfortable. You got a wonder about a place that works on peoples tires brakes front ends that can't change a hub on a front wheel drive van. So I'm pretty mechanical guy and I could do this, but the reason I took it to someone else and had it done is because my hub threads were stripped by a technician at Walmart that found it difficult to put a tire on when I bought new tires so the Walmart manager told me to take and have somewhere and have it fixed. Bring him in the receipt and they would make me well. This is my work vehicle so I needed it on Monday. To catch to the end of this as of Monday at noon they had still not worked on my van. They're taking new customers and doing alignments and putting tires on because my van was taken apart. I couldn't come back and pick it up, which I thought I might have to do so. I went down there at 3 o'clock and I told the person the front counter. I'm gonna sit here till 7 o'clock when they close because I want my van done so by 5:30 that day they finished my van I picked it up. They charged me for an alignment which I did not get. I took it to a Firestone and had them do an alignment and they said it was off have the paperwork on this, but my van still pulls to the right so I took it and had Firestone checked the balance and the tires were a little bit off, but not enough to make that pull. I still don't know what's wrong could be the tires I got at Walmart. But this comes down to the fact that they are the worst place. You would want to take your vehicle. I wouldn't trust them with an oil change. You don't know who's working on your vehicle and your only recourse is to take it back to them to correct the problem they originally created so I'm gonna live with the pool and think about trade it in on a new vehicle. I just don't know what to do at this point. They charged $878 which Walmart paid including a tow charge. They were very nice about it. Walmart was they also gave me $75 because I couldn't use the van on Monday as like a rental fee. I'm not happy with Walmart, but I gotta say they're very cordial. It took me two days to get the money from them once I gave the receipt. They are a large very well ran company that just has a guy working for them that does not take pride in his job. I have a problem with yelp only line you to give a one star most rating systems need to be changed to a positive and negative rating because I'm sure if they had that this business like a few other others would be a -2 not a 2.

    Discount Tire - wheelrimrepair - Updated June 2026

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