Mechanical problems leaving the lot. Wouldn't allow me to return the vehicle, wouldn't repair,…read morewouldn't give me the parts I had to argue with them for until I sign a contract saying I won't leave negative reviews. Save time and grief, go somewhere else!

If I could give this place a zero star rating I would. I purchased a car in January and 2 days…read morelater had to take it to the shop that they recommended and it had a blown head gasket. They supposedly repaired it and a few months later not even four months later, I'm having had issues with the turbo which I had to pay $3500 to replace now I'm having issues with the transmission. I would not recommend this place to anyone in the near future or ever because they do not stand behind their products. I understand cars have to be maintained by the owner. However, these are issues that owner should not have to face within the first year of owning a car that cost $13,000. I also would not recommend the shop that they use which is Genesis Garage.

I was tricked into going to this dealer and would never recommend anyone to them. I paid the guy…read morefor my car from Facebook, and he said my buddy can do the transfer and get you a temp tag. Ended up at this place and had to pay an additional $200 for them to do the paperwork- in addition to the taxes. Then he was supposed to mail me the title- he never called or anything, I had to go back up there. Then I tried to register the car in KY, and his forms were 4 years old and not accepted by the DMV. He doesn't have a fax machine, doesn't have the updated forms, and doesn't answer his phone or respond to voicemails (says so- on his voicemail), I now live 2 hours away and can't just drive up there. Texted him and he finally responded that he mailed the forms- wrong, a month later my temp is up and I can't get this guy to give me the right form and am facing having to pay additional taxes. He is rude and arrogant, and runs a very shady business- if you can call it that.

Looks like a brand new building. My boyfriend help me buy a car from this used car store. I ended…read moreup with a brand new toyota camry that cost me like half the price compared to the toyota dealership wow!

The new facility is beautiful and there a lots of cars available. There are a few parked out front…read moreof the building with lot of them behind the fenced area. A great selection of vehicles even though I was just there to browse. I enjoyed myself.

Me and my family love us some Jim Butner They have great people that work there and Cars are…read moremachines. We have bought several cars off them a Mitsubishi Lancer in 2021 I was on my last payment I was so happy that almost I paid it off. Then the transmission went out. I had that car about 2 1/2 years. It was a lovely car. So I called up and asked would they take the lancer for a down payment The guy says we can do that so I go down there and find a beautiful red 2014 Chevrolet Impala LTZ $194,000 Miles Gorgeous car. So we do the paperwork says we do $800 for deposit I told him I have the Mitsubishi Lancer for the down payment. He said $800 for title and the Mitsubishi for the down payment. I agreed I just needed a good running car. The car was great for 2 weeks and then it wouldn't move one morning and the transmission was out. Luckily there was 30 days warranty. They fixed it under warranty. Took 2 weeks to get approval for the warranty but I was so thankful. I get it back and I felt like something was wrong but no engine lights. So I was like I will keep a close eye on it about two weeks later the same thing happens it won't go into gear and also is not under warranty anymore. I am upset at the situation. I had my lancer that was almost payed off now I have a dead car that I have allot of payments on. Parked dead outside. About a week passes and the car gets picked up. So I go there to drop off the key and see if possible to get into another car so the lot guy opens the gate and says what happened I said car broke and lady inside says car going to auction. He laughed and says that car is not going to Auction. I said it wasn't running and needs transmission fixed. The lady says it goes to auction in a couple days and we have to see wait and see what it does there and then we can get you into something else. We wait a week and as we pull in red impala is being sold to a customer. We ask about another car and he says we will need 3 times the normal deposit because of the Impala's not being paid off.

the lot is good but i bought a car there in october and the car has been in the shop too many times…read morei paid for a sway bar to be put on after that the car had a bad shake took to another shop was told the sub frame is in half and told me the welded my sway bar on and thats not good so i call JB he said get it in here ill put you in another car with a down payment why not no down payment?????

BUYER BEWARE SOME of the vehicles sold by this business…read moremay have pre-existing conditions. I purchased a Subaru at the end of January and it had 3 issues. First, the air conditioner did not work because it was void of freon plus the fact that the oring seal on the high pressure side wasn't the right one so the product all leaked out. They paid for this item which was odd. Second it had a major issue with valve body malfunction which in turn set off the dashboard lights disabling many safety features including eyesight and even cruise control. This is a problem with some Subarus. I was even requested the 2nd week of February not to take it to Subaru without discussing with the seller dealership. If you keep driving the vehicle like this with the dashboard lights activating the transmission can be ruined. They suggested taking to Big O tire who don't work on transmissions. All they do is clear the secondary codes which eventually come back. The rear brakes also had only 2mm pad left which is at a critical safety limit and need immediate replacement. It's a good thing I took it to a Subaru Dealership. It cost over 3K to fix these issues. The seller dealership just sat on their hands. Implied that it should be taken to Big O tires, right!? The tires were even under inflated to boot. Vehicles like this shouldn't be on the market without being inspected and/or fixed beforehand. As-is is one thing but this is absurd. If you do want to make offer on a vehicle it's a feasible idea to have THEM take it to a dealership to be inspected first. "We will make this right" is what was stated to me.

Poor consultation, uncultured communication, raising their voice, leading to conflict, rudenessread more

Joe was wonderful to deal with! I would recommend this car dealership to anyone! He is honest and…read morereliable and very easy to work with. Just bought a used car for my son and we a very good experience with Joe's Auto Sales!

From the owner: Warranty Included. I try to buy the best car I can that has the safest history and record, minor…read morecosmetic flaws but overall good and sound mechanically. Every vehicle includes a 6 month or 6,000 mile engine and transmission warranty at the advertised price! No dealer fees and no financing. Cash or Certified Check, CashApp or Venmo accepted.