Avoid This Dealer - Unreliable and Unprofessional…read more This has been the worst car buying experience of my life. I purchased a truck from this dealer, and due to several mechanical issues it took a month and a half before I had a fully functional vehicle. It then took and additional three weeks before he could provide the title--only after I filed a complaint with the Attorney General. Lucky for him, he managed to send it just in time to avoid further consequences. In total, it took 14 weeks to finally get the truck registered in my home state. Even at the end, I had to keep chasing him for required tax documents. Throughout the past three and a half months, he has regularly ignored my messages for days, and when he did respond, he'd say he'd take care of it but often didn't follow through. I had to push every step of the way just to get the basic paperwork needed to complete the legal purchase. If you value your time and your money--go elsewhere. You shouldn't have to work this hard just to finish buying a vehicle.

I bought a car this passed weekend. Scottie was great to deal with. They seem very honest and…read moreupfront. They had very good options for financing. Had a car in less than an hour. I recommend them.

If I could give it 10 stars I would. Edgar, Jacob and the whole team there was extremely…read moreinformative. With it being our first electric vehicle they was able to explain throughly all the differences between the models of the teslas as well as the ford Mach Es we was interested in. They were really patient and we never felt like we were being sold too, we felt like they was just interested in helping us get the right fit. We seen why they are the number one electric dealer around!

Coming from the business, its hard to find a dealership that holds the same high standards to…read morequality customer care as I did. Not only is the location very tidy and clean, but the cars are of exceptional quality. What really blew me away was the sales experience. I had my 1 year old daughter and my pregnant Fiance with me. The car was warmed up and pulled up for us ready to go. Michael French was extremely respectful, engaged with my family, listened to my needs and had me signing paperwork in under an hour. I constantly look at their website for our next SUV replacement. I will not be buying anywhere else.

BEWARE This dealership is sleazy and crooked. I do not recommend buying a vehicle from them. I…read morebought a 2018 Ford Escape from them and the check engine light came on within a mth and a half of owning the car and i kept hearing noises from the car. I kept taking the car back to them during the 3 mth warranty and they have a shop on sight and had them put their computer to the car and Mo lied to me and told me it was a misfire. The car broke down within 5 mths the engine was done. He knew the cars engine was bad. I went back to get the car and take it to get fixed elsewhere and i was very upset. Then Micheal stepped in saying he was going to make it right with me and sold me a 2016 Mazda 6 which I had to give up 3500$ more plus trade in the ford i had just bought. I was so desperate i felt like i had to go along so i had a vehicle for work. But my heart was broken. Within a month the Mazda 6 was leaking gas causing me to get carbon monoxide poisoning from driving a car leaking gas and i was unaware. He assured me it was a good car with no problems. Now the mazda is in the shop im out like 15,000$ im recovering from being poisoned and feel like im in a nightmare. Within nearly 6 mths they sold me 2 bad cars and were driving them both because their personal items were in the cars and the computers. Should they be driving the cars theyre supposed to be selling in the lot for personal use?! They have their own mechanics and shop so they had to be aware of the issues but decided to hurt a single mother anyway for the almighty dollar. I cannot stand that this can happen to people I am going to find resolve for myself in this matter but ive list so much because of it. Buying a car should be a happy time and no one should pay that much money and end up on the side of the road broke down n sick after not even half a year.

Great places to purchase cars and super responsive if you need anything! Everyone is super…read moreknowledgeable and helpful. Would definitely recommend!

The people there are so nice, and they were very professional. Took care of my car in a reasonable…read moretime. Definitely should check them out.

Just what a car buying process should be! See it, test it,…read morehave it for inspection and buy it. Adam, Paul and Brad will make sure you experience a no gimmick car buying process here. This is no baby sitting place, it's a business; but they get to the point and you can check a car inside, outside or take it for a test drive. They make sure the car is in working condition, as you can see they have from from any brand regular to more premium and luxury tier cars and they will have good prices on them. So keep an eye on inventory as it moves fast. You can also check inventory and pricing on their website. I just purchased a car from G and L and even though there were no warning lights, the inspection place told me the car is in good shape, then a light came on within 48 hours of the purchase. I went back and Adam responded and resolved it on the same day. That is how a business gains loyalty in my book. I plan to buy another one in 2 years or so and G and L will be my first place to visit.

I bought a Jeep from here almost a year ago, and they have made a great effort to take care of any…read moreissues that were underlying to make sure that the vehicle was in good standing. Adam especially went beyond what we expected to help us out.

Absolutely happy with the entire staff at gardeners, I have bought several vehicles from them all…read moreat great quality

Bought 3 cars from them over the years. I always recommend them to anyone looking for a good car.read more

Exceptional customer service starts with exceptional people, and the service department manager is…read moreexactly that. Melissa H. personally acknowledges every customer, making each visit feel welcoming and valued. Her kindness, professionalism, and genuine care turn an ordinary service visit into a truly positive experience. She takes pride in her work and the relationships she builds, and her dedication is a key reason we continue to return.

I had a 10:00am appointment to have my vehicle service. I waited three hours with no update. when I…read moreasked the Volvo representative about my vehicle and he stated that they do not take appointments, just check in times.

So, we a found a vehicle online(Nissan Armada) that we were very interested in. We contacted…read moreCrestwood Auto and dealt with a man named Junior. We told Junior we were interested in the vehicle but we would be driving from Saint Louis(4 1/2 hour drive non stop) so we wanted to make sure everything was okay with the vehicle before making the trip. After a few phone calls and text with Junior, he assured us the vehicle was outstanding with NOTHING wrong. We make the trip and took the test drive. 4 things right off the bat are wrong. #1: The check engine light is on. We drove the vehicle to a nearby Auto Zone and had them run the free engine light check on it. Came up as (P0021) which has something to do with the crank shaft. Maybe it was just a bad sensor? Maybe it was worse?.. I don't know. #2: As we were getting the test done at Auto Zone we all noticed a loud buzzing noise from the engine, we pop the hood and the Auto Zone worker said it was probably a belt or pulley making the noise. #3: The passenger air bag light was beeping on the dash. Why was it beeping? I don't know... #4: The DVD player screen did not work, the sound worked great but the screen would not turn on. We return from the test drive and tell Junior the things we found wrong. Junior said the check engine light was not on the day before and neither was the Passenger Air Bag Warning Light... he was just dumbfounded at how they both magically appeared this day. As for the loud buzzing noise coming from the engine that the Auto Zone guy said sounded like a belt or pulley... Junior said it was "supposed" to sound like that and everything was fine! As for the DVD player, Junior did not know about that either and it was a complete surprise to him that it did not work. Junior didn't really know what to do about all the things I had pointed out, all he could say was "make me an offer"... Really?!.. make you an offer? We drove down there with virtually a blank check written to us by our bank and were really excited about driving this vehicle home. We feel totally disrespected and are in total disbelief that someone would treat us like that. We specifically asked multiple questions to ensure everything was okay with the vehicle before we made the trip and we were obviously lied to repeatedly. I find it EXTREMELLY hard to believe that he was totally unaware of all four of these things before we got there. If I could have given this business Zero stars I would have, please don't make the same mistake I did and avoid this place at all costs.

We found a 2014 Chrysler Town and country that was priced really well online. It only had 108,000…read moremiles on it with great tires and ran smooth. I worked with Brad Miller and he was really helpful and knew a lot about the vehicle. They were flexible and helpful at all turns and allowed us to take the vehicle to our mechanic. Just a few minor things with the vehicle that needed fixed but got a great deal on the vehicle. Highly recommend.