My sales person was Brady Ramsey . He was very knowledgeable about every car that I looked at . He…read morewas polite and said experience was great. Financing went smoothly . It only took about 3 hours from start to finish ! I've never bought a car that didn't take all day . My only complaint is I had to go look for salesperson . No One approached me

I absolutely DO NOT recommend Coyle Chevrolet, especially for seniors, people with cognitive…read moredisabilities, or families trying to advocate for a vulnerable loved one. My mother has dementia, and this experience has caused her tremendous stress and anxiety. I am her caregiver, and before her vehicle was even dropped off at Coyle Chevrolet, I was already emailing Dave and leaving voicemails explaining that I needed to handle communication and decisions regarding her vehicle. I was also trying to give them important information about one of the mechanical problems so they would know what to investigate when the vehicle arrived. Because they would not return my calls or meaningfully respond to my voicemails and emails, that issue went unresolved and my mother's vehicle sat at Coyle Chevrolet for over a month while they struggled to figure out what was wrong. What makes that especially frustrating is that the vehicle had already been at Oxmoor Auto Group, where the issue involving the unusual noise and gasoline leak was identified and we were given information about where the problem appeared to be. I was trying to give Coyle that information from the very beginning. Instead, they told my mother there was nothing wrong with the area I was describing, later said they could not figure out what was wrong or why the vehicle would not start, and eventually, after more than a month, investigated the exact area I had been telling them about. That was where the gasoline leak was coming from. If another automotive group can identify the problem, while Coyle has the vehicle for more than a month and ultimately finds the issue in the exact place I had been trying to tell them to look from the beginning, that tells you everything you need to know about why I would not take a vehicle to Coyle Chevrolet. And they cannot claim they simply did not know I was trying to reach them. I was already emailing directly with Dave regarding paperwork needed for them to work on the vehicle. I repeatedly left messages specifically for him. Dave even acknowledged to my mother that he was receiving my emails and voicemails, yet he still did not call me. My mother repeatedly told them, including service advisor Tyler, that I was her caregiver, that I needed to handle this, and gave them my phone number. That lack of communication had financial consequences. We already knew the battery was failing. It had already been diagnosed, and we had already paid for a replacement battery. Had they communicated with me, I would have immediately told them not to perform another battery diagnostic. Instead, my mother was charged approximately $500 for diagnostic work and another $250 for a battery. She now owes more than $2,000 for this vehicle. Had I actually been included in these conversations as I repeatedly requested, our family could have reviewed those costs and decided whether continuing to put this much money into the vehicle even made sense. We could have chosen not to proceed and put that money toward purchasing her another vehicle instead. When I finally got someone on the phone and tried to address everything that had happened, I expected someone to say, at minimum, "I'm sorry this happened. Let me get a manager involved." No one did. I was transferred to Tyler, whom I still could not reach. When I called back and ultimately spoke with Dave, he talked in circles, would not acknowledge the concerns I was raising, offered no meaningful apology, and never offered to connect me with a manager. Then Dave told me, essentially: "How was I supposed to know? Your mother seems fine to me." That comment was deeply disturbing. Dementia does not have a particular look. Someone can carry on a conversation while still struggling with memory, judgment, processing information, financial decisions, and stressful situations. More importantly, Dave did not need to personally decide whether my mother "seemed" like she had dementia. I had already told him. This entire situation is exactly why I was trying to protect my mother by handling these conversations in the first place. Instead, she spent more than a month extremely anxious and distressed over her vehicle, ended up owing more than $2,000, and I spent that month trying to get employees to simply return my calls, listen to information that could have helped them diagnose the vehicle much sooner, and communicate with the caregiver they had repeatedly been told to contact. And when I finally confronted them about it? No accountability. No manager. No meaningful apology. Just transfers, circular conversations, and excuses. Families caring for someone with dementia should not have to fight this hard to protect their loved one. Based on the way my mother was treated, the unnecessary stress and expense, the month-long communication failure, and the complete lack of accountability afterward, I absolutely do not recommend Coyle Chevrolet.

Best experience ever. Instant family. Every person was so friendly and we bought a fabulous Land…read moreRover. Michael was our salesman and was helpful from the first moment online in Bloomfield, IN to their showroom. Owner is the best. Honest place to do business. We call it out 55th anniversary party and gift. Patsy Byrd

Let's truly set the record straight sir. Let's start with why wasn't Richard fired for talking to a…read morecustomer like that? I had to bring the jeep back to your establishment 4 times for the SAME leaking cooling system. Finally had to take it to Bails Jeep Chrysler in Jeffersonville where it did need to have the radiator replaced, which amazingly fixed the coolant leak that you "bent over backwards", just to keep lying to me and drop the ball FOUR times. For the EXACT SAME PROBLEM. I can get a copy of the repair from them to substantiate this as proof of my claim if you're in any doubt. Was screwing me around or screwing me over to make the sale on an OBVIOUS LEMON really worth all the BS everyone involved had to go through? Even my wife was mad because she had to pick me up and drop me off TEN TIMES from a crappy mechanic that couldn't find a simple coolant leak at the radiator! I had to borrow a pressure tester to find the leak myself show you how to do your job. Also, no matter what I said or how I said it, because yes, I was mad. Regardless, Richard, (haha, fitting name) was completely wrong and out of line for physically charging at me, threatening to kick my ass, like he intended to rip my head off while screaming in my face. Classy customer service, considering I never threatened him or anyone else. Did he ever attend any anger management classes? I hope he gets the help he needs. Seemed like a nice guy, when he wasn't being a Richard. Bottom line, that was a horrible way to treat anyone and you'll never get another dime from me for another sale! Wish we'd have never walked through your door and never will again! Can't believe you're still in business!!!

STAY AWAY!! RUN!!! worst place to go to. They won't sell you a car if you do any side gigs. Even…read morethough your paying for the car. They tell you what you can and can not do. READ all there reviews. Theres more cons then pros. They sell lemon cars

18 minutes ago NEW DO…read moreNOT BUY A CAR FROM HERE!!!...Paid cash for a car here and 40 days later was sitting with a useless car with a blown head gasket...The owner would not even consider working with me on a solution...Run, don't walk away from this terrible business and it's con man of an owner.

Would give 0 if I could. First they will not honor there engine warranty they dont care about you…read moreonce you leave there lot. This location are they not only unprofessional but will lie to you while smiling. You have been warned go buy something that will keep you on the road for years kia will not

I searched the internet for a used Toyota 4Runner with low mileage. Kia of Clarksville had one with…read morea good price. We drove over and test drove the car. The sales man, manager and finance manager gave me the deal I wanted without excessive add on costs or hard upsell on warranty or dealer services. Bought the car and drove home. I noticed there was no jack in the storage box. Called my salesman and he agreed to get a jack for the car. I got it after the part came in. Good customer service since most dealers would call it AS IS, and wave good- bye. Thanks for the good car buying experience,

Purchased car easily and without hassle on line with Catherine. Agreed on price and drove from…read moreIndianapolis to pick it up where the car and paperwork were ready for me. Would highly recommend this dealership.

Don't go here without an appointment. Call the day before and set the expectation that you will be…read morein for your appointment time. . . Appointments mean nothing. Wait times are always 2 hours or more for an oil change. Plan your day to be here all day. Was told last time I was in this shop. I was told. that appointments have a priority over walk ins. This is not true. Bad place to go pad place to buy a car. Go to Honda world.

Upkeep and maintenance the keys to keeping your Nissan happy!…read more We are new to the area, so after getting here the Nissan that we purchased in Vegas needed its required oil change. We are only dealing with the service department for this visit. Now the appointments here need to be made in advance. This service department is extremely busy. Make sure and have an appointment it's always busy and truly appreciated for your car to be serviced on time. Now in addition to the routine oil change the service department recommended daily driver up keep. We selected the service department ideas to keep the car at the best possible pace. While they were performing this routine maintenance a part failed and the service and department manager called to inform me of the situation. We actually needed the car as they had promised by the end of the day. But some times things happen, so they let us a loaner vehicle while they repaired our vehicle. They were so thoughtful. We were thrilled. Now when the Nissan needs its routine repaired maintenance or other wise it's going to come here. Until the next time Coyle . Thank you for making our visit so exciting. We were grateful for your kindness and support in ensuring our Nissan has the best possible outcome.

My girlfriend had them replace tires on a 4x4 truck and they put smaller wheels, so now her truck…read moresits much lower. It's like they put the wheels of the SUV on it. She called them to ask about it and they told her they would look at her old tires, then they told her they were already hauled off. Well they weren't...I know who picks up the d tires and 1. There was a bad storm they day they said they were picked up and 2. They let them sit there for months. She will never be going back there for service ever again.

Bob Hearn was our salesman and I recommend Bob as the salesman you want to work with. Bob maintains…read morea calm demeanor and helped us through some very stressful situations at the dealership. He's a good man and a you want him in your corner when you go to deal with the folks in the captains chambers (or whatever they call that elevated glass window office). Go to Jeff Wyler for your next ride and ask for Bob.

Called about a truck, someone told me it was there, then someone said it wasn't there. They told me…read morethe price and that they would get back to me when it was on the lot. Next day the truck is there, but the price is over 4k higher. And they tell me I'm getting a special deal because it's about to go even higher. Not a good way to run a business. Listen to the reviews, look elsewhere!

things are great when the service mgr dean is not there. Matt and Debbie does a good jobread more

Bunch of LIARS! priced a car then lied and told me it was sold because they decided they priced it…read moreto cheap. I live in Ky deal was based on me driving and giving it an inspection. Tried not to waste anybody's time and I also tried to get it down a little more so I guess it pissed off the sales manager so he told them to tell me it sold when it was still available bunch of crap! What happened to the customer comes first? Read reviews for this joke of a dealership they 80 percent of them are bad!!!!!!!! Go to Don Franklin always treated like a real person and stand behind what they sell. Thanks for nothing Mr Brooks the Crook!

I scheduled an appointment for service to look at a bent piece on the frame of the convertible top…read moreof my 2006 Solara. The first time I took it, I was not told by the scheduler that there would be a fee just to have it looked at, because if the whole frame had to be replaced, it would likely cost more than the car was worth and I would not have done it. One of the service managers told me a tech would need to look at it & it would cost over $100 for him to look at it. I left, called the other Louisville dealerships and their fees were higher and it would not be applied to the repair costs. I decided to bite the bullet and take it back to Wyler. This time, the receptionist told be there would be a fee but that it would be applied to any repairs. Jason in service looked at it and without calling a tech over, told me had seen this before and it would require replacing the entire frame. No charge. He was great, I appreciated his frankness and he reminded me why I've bought cars from Wyler and take my Toyotas to Jeff Wyler for service.

Very poorly run service department. They wont answer the phone when you try to reach them. They…read moresaid they are 4 technicians short. This poor service and poor service management has gone on for years, this is nothing new. Dont buy here.

If you turn wrenches this place is heaven! You can spend hours there looking at cars and parts…read more They do charge a fee of $2 for the privilege however. The vehicles are neatly arranged by make, and you need to bring a toolbar. The have wheelbarrows for those who need alot, or heavy items. Also some whole vehicles for sell as well. The computer pretty much points you to where you need to go, and if they have it. The staff is very helpful and friendly, even to noobs who never even changed a tire. You will be back for the experience, and prices!

Easy to find all the parts you need obviously. Workers there are very honest and very helpful…read more Workers there give off amazing vibes, very kind and are never smart or rude (they hold there cool) People that go in and out all different races (doesn't matter) but the people who go in there are very respectful helpful so much and kind people Reason to 4 stars instead of 5 The place is amazing people and all. Just most cars inside have their engines pulled out. Now I don't know when they restock etc but only reason to 4 stars I would definitely recommend to friends and family