Just what a car buying process should be! See it, test it,…read morehave it for inspection and buy it. Adam, Paul and Brad will make sure you experience a no gimmick car buying process here. This is no baby sitting place, it's a business; but they get to the point and you can check a car inside, outside or take it for a test drive. They make sure the car is in working condition, as you can see they have from from any brand regular to more premium and luxury tier cars and they will have good prices on them. So keep an eye on inventory as it moves fast. You can also check inventory and pricing on their website. I just purchased a car from G and L and even though there were no warning lights, the inspection place told me the car is in good shape, then a light came on within 48 hours of the purchase. I went back and Adam responded and resolved it on the same day. That is how a business gains loyalty in my book. I plan to buy another one in 2 years or so and G and L will be my first place to visit.

I bought a Jeep from here almost a year ago, and they have made a great effort to take care of any…read moreissues that were underlying to make sure that the vehicle was in good standing. Adam especially went beyond what we expected to help us out.

Avoid This Dealer - Unreliable and Unprofessional…read more This has been the worst car buying experience of my life. I purchased a truck from this dealer, and due to several mechanical issues it took a month and a half before I had a fully functional vehicle. It then took and additional three weeks before he could provide the title--only after I filed a complaint with the Attorney General. Lucky for him, he managed to send it just in time to avoid further consequences. In total, it took 14 weeks to finally get the truck registered in my home state. Even at the end, I had to keep chasing him for required tax documents. Throughout the past three and a half months, he has regularly ignored my messages for days, and when he did respond, he'd say he'd take care of it but often didn't follow through. I had to push every step of the way just to get the basic paperwork needed to complete the legal purchase. If you value your time and your money--go elsewhere. You shouldn't have to work this hard just to finish buying a vehicle.

I bought a car this passed weekend. Scottie was great to deal with. They seem very honest and…read moreupfront. They had very good options for financing. Had a car in less than an hour. I recommend them.

So, we a found a vehicle online(Nissan Armada) that we were very interested in. We contacted…read moreCrestwood Auto and dealt with a man named Junior. We told Junior we were interested in the vehicle but we would be driving from Saint Louis(4 1/2 hour drive non stop) so we wanted to make sure everything was okay with the vehicle before making the trip. After a few phone calls and text with Junior, he assured us the vehicle was outstanding with NOTHING wrong. We make the trip and took the test drive. 4 things right off the bat are wrong. #1: The check engine light is on. We drove the vehicle to a nearby Auto Zone and had them run the free engine light check on it. Came up as (P0021) which has something to do with the crank shaft. Maybe it was just a bad sensor? Maybe it was worse?.. I don't know. #2: As we were getting the test done at Auto Zone we all noticed a loud buzzing noise from the engine, we pop the hood and the Auto Zone worker said it was probably a belt or pulley making the noise. #3: The passenger air bag light was beeping on the dash. Why was it beeping? I don't know... #4: The DVD player screen did not work, the sound worked great but the screen would not turn on. We return from the test drive and tell Junior the things we found wrong. Junior said the check engine light was not on the day before and neither was the Passenger Air Bag Warning Light... he was just dumbfounded at how they both magically appeared this day. As for the loud buzzing noise coming from the engine that the Auto Zone guy said sounded like a belt or pulley... Junior said it was "supposed" to sound like that and everything was fine! As for the DVD player, Junior did not know about that either and it was a complete surprise to him that it did not work. Junior didn't really know what to do about all the things I had pointed out, all he could say was "make me an offer"... Really?!.. make you an offer? We drove down there with virtually a blank check written to us by our bank and were really excited about driving this vehicle home. We feel totally disrespected and are in total disbelief that someone would treat us like that. We specifically asked multiple questions to ensure everything was okay with the vehicle before we made the trip and we were obviously lied to repeatedly. I find it EXTREMELLY hard to believe that he was totally unaware of all four of these things before we got there. If I could have given this business Zero stars I would have, please don't make the same mistake I did and avoid this place at all costs.

We found a 2014 Chrysler Town and country that was priced really well online. It only had 108,000…read moremiles on it with great tires and ran smooth. I worked with Brad Miller and he was really helpful and knew a lot about the vehicle. They were flexible and helpful at all turns and allowed us to take the vehicle to our mechanic. Just a few minor things with the vehicle that needed fixed but got a great deal on the vehicle. Highly recommend.

Let's truly set the record straight sir. Let's start with why wasn't Richard fired for talking to a…read morecustomer like that? I had to bring the jeep back to your establishment 4 times for the SAME leaking cooling system. Finally had to take it to Bails Jeep Chrysler in Jeffersonville where it did need to have the radiator replaced, which amazingly fixed the coolant leak that you "bent over backwards", just to keep lying to me and drop the ball FOUR times. For the EXACT SAME PROBLEM. I can get a copy of the repair from them to substantiate this as proof of my claim if you're in any doubt. Was screwing me around or screwing me over to make the sale on an OBVIOUS LEMON really worth all the BS everyone involved had to go through? Even my wife was mad because she had to pick me up and drop me off TEN TIMES from a crappy mechanic that couldn't find a simple coolant leak at the radiator! I had to borrow a pressure tester to find the leak myself show you how to do your job. Also, no matter what I said or how I said it, because yes, I was mad. Regardless, Richard, (haha, fitting name) was completely wrong and out of line for physically charging at me, threatening to kick my ass, like he intended to rip my head off while screaming in my face. Classy customer service, considering I never threatened him or anyone else. Did he ever attend any anger management classes? I hope he gets the help he needs. Seemed like a nice guy, when he wasn't being a Richard. Bottom line, that was a horrible way to treat anyone and you'll never get another dime from me for another sale! Wish we'd have never walked through your door and never will again! Can't believe you're still in business!!!

Best experience ever. Instant family. Every person was so friendly and we bought a fabulous Land…read moreRover. Michael was our salesman and was helpful from the first moment online in Bloomfield, IN to their showroom. Owner is the best. Honest place to do business. We call it out 55th anniversary party and gift. Patsy Byrd

This was by far the easiest and best experience I've had purchasing a vehicle. Paul the…read moresalesperson is fantastic! He was not at all pushy and it took very little time - our whole transaction probably took about 15 minutes, not including the test drive. He knows what he is doing and is very laid back but very professional. Tommy Neutz, the owner, is also spectacular. We talked for quite some time about the business and why they do things the way they do - no pressure, quality used vehicles, and they stand behind them. I actually spoke with Tommy and Paul for way longer than it took to do the paperwork. I totaled my previous vehicle and found an Odyssey at Neutz Brothers. The vehicle was very clean but they said they did not have an opportunity to clean the carpet and floor mats. Since I needed the vehicle immediately, I asked to bring it back the next week (I actually couldn't get it done until the following week - my issue, not theirs). I dropped off the vehicle on Monday and when I went to get it on Tuesday evening, the guy who did the work was there and explained that the floor mats did not get as clean as he wanted so he wanted to keep them a couple more days to get them right. Wow - the company culture is so strong that the detailer is empowered to make the customer happy and is proud of where he works and what he does. Incredible. I wish I got his name to give him a proper thank you here but I do appreciate his efforts! I bought the vehicle on the 2nd. It had an out-of-state title so it needed a Sheriff's inspection (they took care of this when I dropped off the Odyssey for the cleanup). On the 19th, they had my tag. In Kentucky, the dealer has 60 days to get the tag (it used to be 30 but the big dealers lobbied for the extra time). Neutz Brothers had my tag in 17 days with a Sheriff's inspection in there, too. WOW!! I highly recommend Neutz Brothers. If you are in the market for a used vehicle, this is the first place you should go - and will likely be the last. I am a customer for life!!

This was a Honest car dealer and those are hard to find too bad they closed down after all of these…read moreyears

Oh it started out ok and as time went on they wanted me to pay way to much for the car I was…read morelooking at. To many hidden things I would not recommend , my excitement turned to frustration

As a person rebuilding their credit, i was very appreciative of them giving me a chance my vehicle…read moreis very nice 2010 fusion sport and runs very well!. They were respectful and polite will definitely reference.

Coming from the business, its hard to find a dealership that holds the same high standards to…read morequality customer care as I did. Not only is the location very tidy and clean, but the cars are of exceptional quality. What really blew me away was the sales experience. I had my 1 year old daughter and my pregnant Fiance with me. The car was warmed up and pulled up for us ready to go. Michael French was extremely respectful, engaged with my family, listened to my needs and had me signing paperwork in under an hour. I constantly look at their website for our next SUV replacement. I will not be buying anywhere else.

If I could give it 10 stars I would. Edgar, Jacob and the whole team there was extremely…read moreinformative. With it being our first electric vehicle they was able to explain throughly all the differences between the models of the teslas as well as the ford Mach Es we was interested in. They were really patient and we never felt like we were being sold too, we felt like they was just interested in helping us get the right fit. We seen why they are the number one electric dealer around!

I was in the market for a used XC90 and decided to stop by to ask if they had any coming in soon…read more The guy said he didn't have any but he gave me a ton of good advice including to avoid the 2016-2017 models because of an oil consumption issue that they develop. He even said he turns people away when they want to sell/trade him one from those years. Sure enough, I test drove a 2016 that I had my eye on and the oil was about a quart low. I would have a bought it had I not talked to this guy first. He seems to really know Volvos. I highly recommend stopping by if that's what you're looking for.

Never met a salesman like Massaud !!!…read more I was looking for a Ford Escape. When Massaud met us on the lot, he was not pushy, and was very honest. He allowed me to take the Escape to my mechanic, and everything that Massaud said about the vehicle was exactly what my mechanic told me. Massaud was up front and honest. I was unsure that I could get financed (he doesn't finance) and he held the car on the lot without me putting any money down to hold it. I will probably go back to him if I ever am looking for another car. TOTALLY IMPRESSED. Have been recommending him to everyone who asks me about my new Escape !!!!