Me and my family love us some Jim Butner They have great people that work there and Cars are…read moremachines. We have bought several cars off them a Mitsubishi Lancer in 2021 I was on my last payment I was so happy that almost I paid it off. Then the transmission went out. I had that car about 2 1/2 years. It was a lovely car. So I called up and asked would they take the lancer for a down payment The guy says we can do that so I go down there and find a beautiful red 2014 Chevrolet Impala LTZ $194,000 Miles Gorgeous car. So we do the paperwork says we do $800 for deposit I told him I have the Mitsubishi Lancer for the down payment. He said $800 for title and the Mitsubishi for the down payment. I agreed I just needed a good running car. The car was great for 2 weeks and then it wouldn't move one morning and the transmission was out. Luckily there was 30 days warranty. They fixed it under warranty. Took 2 weeks to get approval for the warranty but I was so thankful. I get it back and I felt like something was wrong but no engine lights. So I was like I will keep a close eye on it about two weeks later the same thing happens it won't go into gear and also is not under warranty anymore. I am upset at the situation. I had my lancer that was almost payed off now I have a dead car that I have allot of payments on. Parked dead outside. About a week passes and the car gets picked up. So I go there to drop off the key and see if possible to get into another car so the lot guy opens the gate and says what happened I said car broke and lady inside says car going to auction. He laughed and says that car is not going to Auction. I said it wasn't running and needs transmission fixed. The lady says it goes to auction in a couple days and we have to see wait and see what it does there and then we can get you into something else. We wait a week and as we pull in red impala is being sold to a customer. We ask about another car and he says we will need 3 times the normal deposit because of the Impala's not being paid off.

were to start bought 2 cars there start with the truck had it for about 2 years traded for another…read moretruck nothing down paid sales tax in 2 payments good....nissan in oct been in the shop for too many things whole front end replaced came of the shop shakes bad took back they say nothing wrong its the tires are big took to big o they say shocks are shot and sway bar took back to jim butner they said we told you that and you said no to repairs bull crap they charged me like 700$ for shocks never fixed they sway bar after looking at the paperwork i said what about the sway bar lexi said oh we gotta find one i said lets find it 3 weeks later after told they ordered one and didnt they get it in the shop but welded the sway bar on fast foward 2 weeks later the worst shake ever called them they said 2or 3 weeks before we get it in so i went to a local shop they said sub frame in half and sway bar welded on called JB he said get it in we will trade you out with a down payment i said no then he says with sales tax down i say no ill make 2 payments for it like you did the truck he said no i never messed a payment and they do this to someone they sold junk too ill keep my money out of their hands....if you bought a car there dont take it to their shop they have no ideal what there doing in there

Let's truly set the record straight sir. Let's start with why wasn't Richard fired for talking to a…read morecustomer like that? I had to bring the jeep back to your establishment 4 times for the SAME leaking cooling system. Finally had to take it to Bails Jeep Chrysler in Jeffersonville where it did need to have the radiator replaced, which amazingly fixed the coolant leak that you "bent over backwards", just to keep lying to me and drop the ball FOUR times. For the EXACT SAME PROBLEM. I can get a copy of the repair from them to substantiate this as proof of my claim if you're in any doubt. Was screwing me around or screwing me over to make the sale on an OBVIOUS LEMON really worth all the BS everyone involved had to go through? Even my wife was mad because she had to pick me up and drop me off TEN TIMES from a crappy mechanic that couldn't find a simple coolant leak at the radiator! I had to borrow a pressure tester to find the leak myself show you how to do your job. Also, no matter what I said or how I said it, because yes, I was mad. Regardless, Richard, (haha, fitting name) was completely wrong and out of line for physically charging at me, threatening to kick my ass, like he intended to rip my head off while screaming in my face. Classy customer service, considering I never threatened him or anyone else. Did he ever attend any anger management classes? I hope he gets the help he needs. Seemed like a nice guy, when he wasn't being a Richard. Bottom line, that was a horrible way to treat anyone and you'll never get another dime from me for another sale! Wish we'd have never walked through your door and never will again! Can't believe you're still in business!!!

Best experience ever. Instant family. Every person was so friendly and we bought a fabulous Land…read moreRover. Michael was our salesman and was helpful from the first moment online in Bloomfield, IN to their showroom. Owner is the best. Honest place to do business. We call it out 55th anniversary party and gift. Patsy Byrd

The staff listens to your needs and wants and strives to make them all possible within your budget!read more

Do not buy a used vehicle here. Buyer beware. The "inspection" on used vehicles is making sure the…read moreheadlights and taillights work. They will not respond if you have issues with your purchased vehicle. Very disappointing. We bought a new vehicle here several years ago and totally different experience. Also if you work with Aaron Reel he will not call you back. ‍

NHH Clarksville came through when others couldn't. We are happy with the 2026 Honda Pilot. Thank…read moreyou to Bobby Quisenberry for a pleasant experience.

Don't go here without an appointment. Call the day before and set the expectation that you will be…read morein for your appointment time. . . Appointments mean nothing. Wait times are always 2 hours or more for an oil change. Plan your day to be here all day. Was told last time I was in this shop. I was told. that appointments have a priority over walk ins. This is not true. Bad place to go pad place to buy a car. Go to Honda world.

things are great when the service mgr dean is not there. Matt and Debbie does a good jobread more

have been bringing my vehicles here for as long as I can remember. Mistakes happen, but they e…read morealways made it right in the past. Brought my wife's expedition in 2 weeks ago for new tires. once completed, I inspected the wheels and noticed they were covered in grease and had scratches all on the face of the wheels And gouges on the back where they pried the old wheel weights off with a screw driver. If it was an old car I wouldn't be so worried about it, but when you keep vehicles like new and work hard to keep nice stuff it's more than a slap in the face. Brought it to their attention and have since been told it's not their responsibility to worry about. Matt seems to be the only person who cares about the service he presents to customers. To anyone else it is an absolute joke running the service department. Would give 0 stars if it was an option.

Davis Used Cars is amazing. They helped me with everything I was looking for and wanted in a car…read more Top tear customer service. All around amazing!!!

Dayton brown was super helpful with my new lease purchase! I'm happy that I decided to come to this…read morelocation because he made everything hassle free and easy. He didn't pressure me and made sure to explain the process until the end. Make sure you ask for him if you're shopping at this location! He's a great rep :) I love my new car!

Love coming here. Their communication is great. They always look out for me and my interest. Quick…read moreappointments. Very nice staff. Clean waiting area.