I took my 96 Chevy 1500 to get a rebuilt 4L60e transmission . Tracy had the truck for 3 weeks. The…read moreday I got it back it had a 1870 code and shifted very hard from 1st to 2nd gear and from 2nd to 3rd gear and the gear shift indicator no longer worked. I returned the truck to his shop 2 days later . During the 2 year warranty period he had my truck for 138 days (over 4 months). He never fixed the gear shift indicator and the 1870 code will not clear for more than about 10 miles. The truck still shifts very hard. I took Transnet transmission ( Tracy Jones ) to small claims court in Mason County and won. It has been 80 days and he has not payed a penny of the judgment.

Don't use this guy! Took my 98 dodge 2500 4x4 in to get a…read moreproblem with downshifting fixed. I asked about a towing upgrade and he said he had a tranny on the bench built for it. Got my truck back hauled three loads and it slipped into neutral and back to gear I checked fluid was off the stick and wet everywhere under the truck. I called he said bring it in I'll fix it. He kept the truck for 6 weeks then texted me it was done key under mat. Took it home hauled a load off road and no 4x4. Called he said must of forgot to hook something up. finally got time to fix it myself 4x4 came on and it popped into neutral. checked it was off the dip stick fluid everywhere again. Called no answer no return call twice. Now it is acting bad from the low fluid and I am paying again to get the work done somewhere else.

This is the best mechanic shop I've found in my 5 years living here! The owner is honest, values/…read moreprice is fair, and what is done is always done right! Highly recommend.

I don't even know how to rate this review. I gave it a generous 3, but you make your own opinion!…read more I had a 2 year, 24k mile warranty for a complete transmission rebuild completed 3 years ago. Current day, 10k miles later & 3 years on the transmission, it went again. Even though the 2 year warranty expired, the low miles traveled we were able to work out a fair agreement were I pay for the cost of parts and they pay for all other cost such as labor, disposal or special fees. It took 2.5 weeks to get to the agreement. Then another 5.5 weeks of repairs only for them to tell us that the rebuilt transmission was doing the exact same thing that it was brought back in for 8 weeks ago. Another couple days and they determined what it was. And the saga continues; They sent that part out to be rebuilt. It was returned, delivered and stolen off their doorstep. They had to order & pay for another and get it installed. Here we are after 10 weeks without my truck. Truck in hand now and seems to be fine. How many stars would you have gave?

We received great service from Dan with our company truck for the Seattle Christmas market. We…read morereceived excellent service that was delivered in a prompt manner and done with kindness and a smile. I would recommend this shop to anyone in the area that's looking for a great spot to have their car fixed. I was even surprised that the cost was lower than I had expected. Thank you Dan for a job well done!

I called ahead of time regarding air coming out of my tire and I was lowkey freaking out. They told…read moreme a time I could come by later that day and they would check it out. Barely made it there before it got flat, but I did. They checked it out, plugged it, and filled the air back up in the tire. They didn't charge me for the temporary repair, which was really kind of them. Was able to get my tires replaced a few weeks later somewhere else and the plug had no problems until then. Another time I came to get my car serviced, and that also was pretty quick and also went well! Forget how much it was but it was pretty standard compared to other places. I would trust them with any and all of my car service needs!

Lloyd's did a nice job on my smokey '95 Pathfinder. It was running rough and blowing a lot of…read moresmoke, so I thought it might've been a blown head gasket and not worth the cost of the repair. They ended up replacing the valve cover gasket and radiator. A few hundred miles later and it's been running great. I thought it was done for but they gave it new life. Thanks a lot Lloyd's for keeping the Pathfinder on the road!

This is a delayed review as the work on our Volvo S60 was done in October I believe and I really…read morewanted to express how grateful I was for their excellent and meticulous service. The problem was complicated and their honesty in dealing with us and price matching made the experience worth commenting on and I am sorry for the delay. The car is great and we are grateful and highly recommend this company as they were recommended to us by our mechanic. Thank you.

Had my vehicle in another shop for a transmission under my extended warranty and they had my car…read morefor almost two months giving me a run around, ultimately finding out they had never even made a claim. Fortunately, I found three Transmission Specialist and explained the situation. Don, Donald and Donna, are an awesome team along with their crew of mechanics. They communicated with the warranty company and got the job done. I'm so grateful and will be turning to them first for any future needs.

Had some quotes collected from other reputable shops and this shop had a good response and price…read more Very detail and quick work. Highly recommend. Thanks.

A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

I have been going to Emily's Garage in Tacoma for several years now after being fed up with the…read moreservice (& prices) at the dealership where I purchased my (used) car. This was the best decision I made when I chose to go to Emily's Garage in Tacoma for all my car services! They have consistently provided excellent service and stand behind their products. Their prices are reasonable and Abee (sp?) who runs the Tacoma store really knows cars.

My Transmission went out in my 2004 Silverado. Was the 4l60e. They quoted me and said depending on…read moreparts it would be a week to week and a half. MUCH TO MY SURPRISE, they had it done within 4 days! With a lot stacking on my plate lately, these guys made it very easy on me. Thankful to have a nice trusted place in town that does good work! Thanks fellas! -Brandon B

DO NOT TAKE YOUR CAR HERE!!! I took my car to them for a transmission rebuilt for $7000 in cash…read morepayment only since then I have taken it back about every 6 months. My wife took it back and was told it cost another $2000. I still have a year on the warranty. Decided to get a 2nd opinion which told me my transmission hadn't been rebuilt found metal shaving in the Transmission oil also there was a bolt missing jUST BEWARE!!!