DANGER: They use expired lenses and commit insurance fraud!…read more"DO NOT GO HERE. I visited Opticare Vision Center on Jan 12, 2026. The staff fitted me with trial lenses that expired in JULY 2023 -- over 2.5 years ago! This is a massive safety violation. When I caught this error and asked for a refund of my $110 fee or to speak with the doctor, the administrator refused and pointed me to the door. I had to ask them to call the police to document this medical negligence. I never even saw the doctor to discuss this error, yet they still charged my VSP insurance, stealing my benefits for the entire year. This place is dangerous, unprofessional, and fraudulent. I have photos of the expired packaging and my receipt as proof. If you value your eye health, find a different clinic!"

Great experience!!! Very nice staff. The doctor was very professional great bedside manner.read more

New insurance this year meant all new doctors for me. And Dr. Howell? The best decision. Her staff…read moreis so friendly & helpful, and she was so kind & knowledgeable during my appointment. My glasses came in super quick, and I felt no pressure at all to even buy frames from them. If I could offer more than 5 stats, I would!

no issues with the doctor, my issue was was with price for the lenses I purchased. I paid over $500…read morefor my glasses because I was given " shamir relax " lenses. I asked for a cheaper option, I was basically told one was not available. the husband is a nice guy, but I think they push you for the most expensive option. I have since switched providers, and paid a little under $300 for similar frames and crizal rock.

Absolutely LOVE this place! The ladies there are always so nice and helpful. Would definitely…read morerecommend.

Staff here is unbelievable. No skills for customer service at all. Rude looks when you walk in. If…read moreyou ask a question, they act like you're bothering them. They just seem absolutely annoyed to do their job and help. Their billing is extremely poor too. Received an invoice that did not show the full amount paid on the initial appointment, so we received other statements to pay a bill that made absolutely no sense. Took a 15 minute call to get it explained and sorted. Waste of my time. Just bill properly.

I got new lenses from them and nobody discussed getting a warranty. So I called and they said you…read morecan only get it at the time of purchase. Someone didn't do their job and I get screwed if something happens to my new lenses. Since when are lenses not backed by a warranty.

Hello, I went there to get my first glasses ever at 46. I work on computers and was having some…read moretrouble with smaller fonts on the monitors. I went there for glasses and was not really questioned on how I would use them. I facilitate in person meetings weekly from a computer to participants in a large room. I need to glasses to work for reading the computer then needed to be able to see and address the room. The glasses they made for me were only for reading. So, when looking at the room everything was blurry. When I made them aware of the issue they told me that I would have to pay another $300 to get new lenses that would work for both. This was after already paying $300 + after my insurance. This is what I needed for them onset, but feel like they just ordered what they wanted without asking me. Since this was my first pair of glasses I didn't know what to ask for but made them aware I never wore glasses before. Now, I am constantly taking them off and on during this huge part of my job and what I needed the glasses for.

Money hungry scam artists. First they couldn't find my insurance, then after multiple phone calls…read morethey could. I wanted the exact same frames I had, and it took me stopping the lady four different times and pointing out the differences in the ones she was pulling up for her to say "oh well we don't carry the exact same frames you have". You could've started with that instead of trying to trick me four separate times into thinking I was getting what I asked for, but you were trying to take advantage of someone. Do not go here, they will try to do the same to you.

This place is very hard to get appointment with and they are closed on Wednesdays so only four days…read morea week to work with the public not very friendly for those of us that need a Wednesday appointment or weekend appointment .

This place is amazing! My husband and I came here today, he has been going for years and I needed a…read morenew doctor. We just recently got married & started having our own insurance plan. I randomly got a half day at work and they were able to get us in same day! Even as a New Patient! So a great convenience & thank y'all for doing that!! Not only did the staff reach out to me with a better way to have my insurance cover the visit, they walked us through what our insurance did/did not cover for prescriptions. I also get so nervous about going to the Doctors and tend to ask a lot of anxious questions. Everyone on staff took the time to answer my questions, even the Doctor, and break down anything I might be curious about no matter how small it was. Overall, sincerely just an awesome place with great people who are willing to take the time to help each individual and make you feel comfortable.

After wearing glasses almost my entire life I never had an eye doctor that I actually liked until…read morethis one. I at sold glasses. They're cheap with a huge selection. I was sad when many vision insurance changed and I could no longer go there. After Walmart I tried Lens Crafters which I hated! Comparing this place with both of those places, the doctor is way friendlier. They have convenient times for appointments. They're cheaper than Lens Crafters, but not as cheap as Walmart... or maybe it's just that they don't have as large of a selection as Walmart. One thing they do differently is that you don't look at the wall to find your own glasses. You give them some information on what you'd like, then they bring you a bunch of glasses to try. I can't decide if I like this better or not but I did get glasses that I like and I didn't take nearly as long picking them out since I didn't have to find them on my own. Overall I'd say I like this place over most Eye Doctors and would recommend them to anyone.