Doctor McNamara preformed surgery on my ten year old golden retriever. He is a kind, skilled doctor with an excellent team too. His assistant Allysion was amazing !! Kind , supportive and outstanding after care ! A special thank you ! read more

We've had all our cats seen there. Dr. Whitefield is the best! Thorough, compassionate, friendly to both patient & owner. She always takes the time we need to guide us & make us feel better about our cats' treatment. Highly recommend! read more

We've been bringing Roxy here since 2019, when we first moved to Fishkill. Roxy, now 16 years old is doing great! Their care and expertise has been excellent and the recommendation to change her diet has made a difference. The provide a thorough annual checkup and discuss issues with options to consider, or to look further into. I appreciate the information and how they always respect my decision. Roxy still has alot of energy and they are very patient in caring for her. Roxy always leaves happy and I am always happy with their expertise. We've also been to Hudson Highlands Hospital. We had a good experience when Roxy had a medical issue, or 2. They try to get us in as early as possible as well if needed. Just found out we can order special food, heartworm and flea and tick medicine on their website. Pricing look good, I am going to start ordering direct. read more

I called and sent an email to inquire about availability for dog boarding. My dog boarded there for 2 weeks during the summer and I was happy with the service. So, I decided to use them again for dog boarding. No one returned my call or email. I called and left a message and sent another email. Still no reply. I called again and again and finally someone answered and I asked about dog boarding. The person who answered said, yes, I saw your email but I wasn't sure if we could board your dog because of some availability issues I was trying to work out. So, let me get this straight. She saw my countless emails and heard my phone calls but still don't call or hit reply and let me know the situation? I had to call again? If this is the current service towards humans how do they treat dogs? In the end the dates didn't work out but did I dodge a bullet? Would my dog be taken care of if they can't even return a call or simply reply and say I need a few days to see if I am work this out? Not good business. read more

We had some difficulty with the Beacon Vet holding a script hostage for our dog that has addisons. they made a decision after they moved to their new location, that my dog who usually gets tested once a year needed to be tested twice a year. When I refused the twice a year testing, they said they would no longer be able to give us a script to our dog's life saving meds ( if she doesn't get her shot once a week, she will die). This was not the first issue but the one that broke the camels back. We switched to Hudson Highlands. We heard the pros and cons.took a chance and were glad we did. They are not warm and fuzzy to humans but they are very warm and fuzzy with the animals. They don't push me to buy supplies or push me to do unnecessary labs that do not need to be done. They spend time with our dogs and are there to answer any questions they might have. They are very thorough. read more

Guess what----HH thinks writing a bill that says "invoice: $238" is an itemized bill? WTF....I still want to know why I was charged an astronomical fee for a puppy sick visit. Especially since the prior sick visit fee was $130. Yes...I REFUSED to pay unitl they can itemize their services for that visit....so we are haggling. They are threatening collection...but until I get that itemized bill they will not be paid. DO you think I am being fair? Who regulates these guys ???????? read more

I have been using this Veterinary group for close to 20 years now. Used it when I had my first dog. After I had to put her down, I rescued two other dogs and started using them again. The one thing I really like about this practice, is that they have a 24 hour emergency office. They are open 7 days a week and holidays. Most Vets don't offer this service. The staff at Hudson Highlands is friendly and knowledgeable. It's very easy to get an appointment. When you arrive, they are very prompt about putting you and your pets in an exam room. The doctor comes in quickly, so the wait time is short. I have never had a bad experience with this Veterinary group, and I have always felt confident recommending them to friends. read more

Lovely facility and very friendly staff and vets, BUT they are crazy expensive. The visit, flea and tick meds, tests, everything is more expensive than at another comparable vet in the same area. They seem to have specialized services that might be good for some and may not be available elsewhere. But if you just need basic services for your animal, there are other places where you won't have to pay an arm and a leg. I have taken my business to The Hudson Valley Animal Rescue where they offer affordable services. read more

We considered ourselves "long time clients" of this "group" as we have been bringing our pets to the Hudson Highlands veterinary medical group for at least 15 years now. We bring our pets to both the beacon and lime kiln offices. We've spent thousands & thousands of dollars over the years with our numerous pets being seen for different reasons at this facility, From our pets that have passed on, to strays that we have given medical care to but didn't keep, to our pets that currently reside with us now. At present, we have 9 cats and 2 dogs. Prior to this we have had 3 other dogs that have passed on, along with 7 other cats. We consider ourselves to be very caring individuals when it comes to animals and their care. Through the years our pets have been seen by numerous doctors, and vet technicians, many of which are no longer employed at hudson highlands anymore. ( as I can clearly see why they have left now ) Last night we called the lime kiln office we felt that one of our cats may have been in some kind of distress. We wanted to bring our cat in and asked if we could bring him Right then. We thought he may have been blocked with crystals because we know the signs in regards to this situation, since we have had other cats with the same issue. Because we have so many pets we also have a "traveling vet" who comes to our home and only administers vaccines Ie: distemper and rabies, ( I try to keep our vet bills down as much as possible and working with a traveling vet re: vaccines is the most logical way to do it ). BUT for major medical issues we go to Hudson Highlands. However last night when we called and asked to have our cat seen we were told by Vanessa who answered the phone that, "in her opinion we are not clients there because we don't bring our pets there often enough to be seen, and that we need to go elsewhere for vet care!" She also stated that there is no one there to help us, no doctors or staff on call nor would she call anyone in, and that she's been there for fourteen years and doesn't know who we are, and if we have a traveling vet that administers vaccinations Then we need to call them and go there !" She then went on to say, "why are you even calling us? you're not clients here!!" We frantically tried telling her we are clients there but she did not want nor was she at all interested in anything we were trying to tell her. As she then stated, "do you want the number to another vet?" She was rude, nasty, sarcastic, unprofessional and in compassionate and then literally hung up on us!!! However if you read the Hudson Highlands business page about this group the page reads as follows: "the veterinarians and staff at Hudson Highlands veterinary medical group provide your pet with the highest quality veterinary care available" and goes on to say, "allowing us to offer the care you expect for an important member of your family, and pet owners have come to rely on us as a COMPASSIONATE, skilled and cost conscientious partner in the care of their beloved companions." While also stating, "our veterinary staff of dedicated PROFESSIONALS is available to answer any questions regarding your pets health, and that we look forward to providing your special family member with primary veterinary care, Advanced treatment or a second opinion." Their article re: their emergency care states, "there are doctors on call in the lime kiln facility 24 hours a day to meet the needs of our established clients and provide constant care to our critically ill patients" While that sounds all well and good to draw in clients the underlying fact is simply this, in general, they don't care!! They don't care about an emergency, because when we asked vanessa several times to call a Dr or vet tech she blatantly refused to call anyone on our behalf, denying our pet the medical attention he needed. Again, as far as their 24 hr care and service goes their own worker made it very clear to us, there's no one there to help us, which clearly makes their advertised 24 hr statement a false advertisement!! Along with, no where in their advertisement does it state you have to be a client there, even though we are and look where that got us after all these years !! Compassionate is absolutely the wrong word to be used to describe this facility, because when they employ some one like " Vanessa " and give her control to make inadequate decisions they have then made it quite clear how they really feel in regards to emergencies, clients and most of all clients pets! The Lyons family has been dealing with Dr Whitefield and his family for 50 years. Dr Whitefield was one of the creators of Hudson Highlands and he would be ashamed to see what his dream has become especially when employing someone as horrid as her !! This situation is very disheartening ! I hope that who's ever reading this will Think twice and be diligent as to where and with whom you entrust your pet care needs. Donna and James Lyons read more

I'm on the fence about Hudson Highlands. While they've never been rude, they are VERY expensive. I've had them tell me that blood work indicated a low or high level of this or that and then want $100 or more to run another test to verify the results. This is rather interesting only because the same blood work taken a few years earlier with the same results didn't need verified. Sometimes I feel as though I'm being milked for as money as they can get out of me. For a regular yearly checkup with blood work it cost me $300. I don't know if Hudson Highlands should really be bashed over any other vet. Most vets these days have latched onto the treat the pet as part of the family bandwagon and have raised their prices considerably in an effort to increase revenue. They know most people will pay whatever they need to get care for their pets and vets are certainly taking advantage of that fact. I also firmly believe they've gotten in bed with the pet insurance companies, which also where you will pay a lot for a little. While I didn't particularly care for the personality and attitude of my previous vet, I can't remember a time when I paid my previous vet for guessing, which happens frequently at Hudson Highlands. In fact, my previous vet 9 times out of 10 nailed the cause of conditions first time out. I also certainly don't remember ever paying my previous vet nearly as much as what Hudson Highlands has cost me for same or similar services. read more

I was turned away by my regular vet in the event of an emergency with my cat. I called Hudson Highlands and they were able to see me right away. The staff members were all very friendly and down to earth. I'm sorry I didn't bring my cat here sooner. I will definitely be returning! The facility is a little outdated, but the overall experience was great. As for previous reviews about the expenses, you can't' put a price on your beloved pet! read more

My Review was taken down! Im not surprised. So, Here it is again!! I wish I read the reviews for Dr. Paul McNamara before I visit that office and was verbally abused by the Dr. My German Shepherd had a Cruciate Ligament surgery (TTA) at my local vet in Rockland County and although that surgery went well, My Nyla now needed to get the Left leg repaired as well. Dr. McNamara came recommended to me since he gave a police discount and anyone who needed to get this surgery done for their pet knows that it is very expensive to pay especially when you do not have insurance. I paid the $165 consultation fee and noticed during that time that my dog developed a sore around her vulva area. I initially thought that is was a callous because she didn't sit right. I brought her back to my hometown Dr. in Rockland and my dog ended up getting surgery on that area to correct a skin issue. After the antibiotics and the stitches were taken out my home Dr. cleared her for surgery. I then scheduled the TPLO surgery for a week later with McNamara. When I showed up at the vet office at 8 am to drop Nyla off I was greeted by their rude receptionist that rushed me along to sign the $4,438.09 estimated bill and get Nyla in the back. (Nyla was scheduled to be operated on first) The Dr's assistant asked me if Nyla was on any medications, I told her she completed all of her antibiotics a week ago. She then told that the Dr may not want to operate that day and to wait in an examining room for Dr McNamara to speak with me. When Dr McNamara came into the room he said that he was going to move forward with the operation but my dog may develop a deep bone infection because a sore was still visible on her vulva. I told him at that point that I didn't know what to do because I was relying on his professional opinion. He said that He can do the surgery but if the dog got an infection it was my fault. I tried to call my own vet for a second opinion but it was then that Dr. Mcnamara started to raise his voice and start to yell at me that my dog was his first operation for the day and that I am now ruining his days' schedule. I became very upset at this situation. I felt vulnerable and uncomfortable and I got up to leave the examination room and went to the waiting room, but he followed me, still yelling at me that I shouldn't have come because my dog still had a sore. (even though he just said that he would still operate and my dog was cleared for surgery) Dr. McNamara continued to yell at me that he was a Board-certified surgeon and that he was on a much higher level than my home vets. I was scared of him at this point and being that he is a very tall person he raised his arms up to motion that I was the one raising my voice and it was me that was wrong. Paul McNamara is arrogant and rude. I asked for my dog and left crying. I will never let people like that touch my pet family member!! To make matters worse. My husband called McNamara and asked why he spoke to me like that. McNamara said that it was me raising my voice at him and causing a scene in the office. He also said that I was making a stink about not getting a bigger police discount!! I couldn't believe what my husband told me he said!!!! What a lier!! I hope more people read these reviews! It was a huge mistake of mine not to read other people's reviews before I drove an hour up there. I will also spread the word to our local K9 officers not to use him in the future! read more

I have been going to HH in the Hopewell as well as the Beacon office since 1978. May I suggest to anyone considering using this orginaztion, be prepared to experience a highly qualified professional staff; distinguished Doctor's; a state of the art facility; competitive pricing; 24/7 care for our pet family members and people who truly care. Over the course of the last 30 years, I have had 3 dogs who ended up with serious health issues. If it were not for the remarkable diagnostic skills of the Dr's at HH, I KNOW I WOULD NOT HAVE HAD THEM IN MY LIFE for as long as I did. So from the routine everyday appointments to the highly challenging, they do it all with integrity, warmth and professionalism. I don't know how to begin to express my gratitude! read more

The care my dogs get at Hudson Highlands is second to none. The staff is caring, the doctors are very through, and our groomer, Laura, is incredible. They know our dogs and we have never EVER had an issue with billing, getting an appointment, or coming in when there's an emergency. I would never take my furry babies to another place. read more

I cannot speak highly enough about the staff at HH. The level of compassion and caring that they showed during an extremely difficult time went well above and beyond the norm. Apparently the only complaints here are about $$. Totally understandable to be concerned about cost, but too bad that the initial screen only shows overall rating without a breakdown by the reviewers' priority. read more

I went to bring my pup for his first visit to the vet here. The people at the front were very friendly, but the vet were a bit pushy. They wanted to give him a whole bunch of shots at one time, and I didn't feel comfortable mixing vaccines because of previous experiences elsewhere. The vet insisted on giving then to him all at once. I felt like he was just trying to make money. Also, they wont fax a prescription to any service like Petmeds.com or Foster and Smith because they insist on you buying things (such as heartworm) from them, which is twice the price! read more

This place has been my vet for years. I brought my dog in not long ago who was very sick, though previous to this day she had been fine. They wanted to take her in and run tests, but would not let me leave without providing my credit card. Got into an argument over this, how I'd been a loyal customer and always paid my (expensive) bills I've gotten from them in years past. Anyway, they ran tests, called me a day later told me she likely had cancer and asked me if I wanted to put her down. When I asked how she was doing, they told me her condition had improved and she was now eating! I thought to myself, why on God's earth would they suggest doing this esp. if she was well before this day and now seemed to be improving? Anyway, I came in and picked her up (alive) and paid the ridiculous $1500 bill they gave me.. Brought her home and she's been fine to this day, now almost a year later. We suspect she probably ate something outside that made her sick. I would avoid this place at all costs. read more

I can't say enough good things about Husdon Highlands. They have taken such good care of my two dogs and my cat! I've been there with two emergencies also. The staff is extreamley nice and the doctors I've dealt with, Kalba, Christensen, Whitefield and Monte have alwayes helped me make the most practical choices for me and my pets, not the most expensive! I highly recommend them, both offices, Beacon and Lime Kiln. read more

John M. I don't recommend taking your pet to this place. The front desk workers seem to be pleasant. However, the whole experience I had with my dog basically put me in debt. My dog had a serious problem, was constantly coughing morning and night. He was told he had a murmur, but they never alarmed me of the severity. they claimed that this was due to his trachea. We moved from Fishkill to Patterson, my dog suffered congestive heart failure. My dog was misdiagnosed. Now he is alive with a new vet and his cough is completely gone and was saved. Don't go in debt and kill your pet at the same time. read more

I called for an emergency visit because my chihuahua had damaged his dewclaw, and we're going on vacation tomorrow. I know that they're a 24-hour, emergency animal hospital, and seeing that it is currently 6:00pm on a Tuesday night, I figured this would be alright. I explained the situation to the receptionist, and at first she said they would be able to take me at 7:00pm. Then she said "You ARE a regular client, aren't you?", and I told her no, this was for an emergency, and my regular vet was closed. To this she replied "Oh, well, nevermind then. We can't possibly take you". Seriously? My dog is 11 years old, and we've been bringing him to the same vet since he was a puppy (I believe since before Hudson Highlands was at their current location). Some customer service! I will never go to hudson highlands, nor will I recommend anyone go. Their "state-of-the-art" equipment can't make up for their rude, inconsiderate staff. read more

I have been using Hudson Highlands Medical Group for probably as long as they have been in business, about 30 years, all the way back to when Dr. Whitefield started the group in that tiny building in East Fishkill. I have nothing but praise for this group. Last year they guided us through a very difficult time when our beloved Kitty had lymphoma. They understood that a normal working family can not afford radiation and chemotherapy for a cat, no matter how much we loved him. They gave us alternate therapies to ease his pain and give all of us a little more time together. They were extremely understanding and compassionate, especially Dr. Christianson. They always have an appointment available when needed, seem to genuinely love the work that they do and have always been willing to work with us within our financial budget to give the best care to our pets that we could afford without pressuring us to do or pay for more. I love this group and would highly recommend them. I am sure there are "cheaper" vets out there but you will never find one as good as Hudson Highlands as far as care, compassion, and understanding for both pets and humans alike. read more