Just superb! Care was taken to explain all the details about GoGo's procedure, we were meant to…read morefeel that we and our cat were valuable to the practice and the outcome was as critical to the wonderful staff as to us. Upon discharge GoGo's medication and applications were explained in detail and verified that we were confident in administering it before we walked out the door. Great job! FRONT DESK VET TECHNICIANS VET ASSISTANT DR. JOE!!!!!! The constant and wonderfully consistent approach of the clinic's staff!

You don't plan on the emergency vet. You plan on the regular vet, the one with the receptionist who…read moreis overjoyed to see your dogs again. The emergency vet is what happens when the day breaks open. This was my third visit to an emergency vet. I have a small frame of reference. It is not a frame of reference anyone should want. Newburgh was the best of the three, and not by a little. The staff were calm without being clinical, caring, attentive. They moved like people who understood that the dog on the table was, to me at that moment, the whole point of everything. I am grateful they were open. I am grateful they were good. I hope I never see them again, in those circumstances anyway.

They were so wonderful when I brought my cat in with issues with his back legs. The customer…read moreservice is top notch!

If I could give 0 stars I would. We've been coming to this practice since 2022 w/ our 4 cats. We…read morehave been fostering & adopting cats for 25+ yrs, along w/ 20+ yrs of TNR. We've always recommended this place to all our friends with pets & new cat parents that adopted from our cat/kitten foster group. We've also invested a great deal of time, energy, trust, and money in this practice. But last week that all changed with a very traumatic experience when we lost our beloved cat Ziggy. It will haunt us for the rest of our lives what we saw, & went through. We were treated very poorly with our eldest cat Ziggy who was the sweetest most gentle little soul. This place is not what it once was after shifting owners. Unfortunately this place is riding on the coattails of its previous good reputation. Ziggy was the cat that changed the minds of people who were afraid or misunderstood them. He greeted anyone who came to our home & would sit on their lap instantly. He also had a keen sense for bad characters, for example we had a repair man & I almost caught him stealing. I knew something was off when Ziggy didn't greet him. Cats have super powers like that, they know when someone isn't kind hearted & is hiding behind a fake mask of smiles. Our little protector is gone & his untimely death could have been prevented. We have yet not received the detailed medical records/receipts of the day he died despite asking multiple requests. We were never made aware of what he was going through despite being told we would be called back in a few minutes & nothing would be done without our approval first. Instead 20 minutes passed. Our bill is astronomical & we feel so trapped by this experience. He started having seizures Dec. '25. We scheduled the 1st visit & they assigned us a new vet that he's never seen & made us feel even more confused because they suggested he might have cancer. We sought a second vet's opinion at another place & they said he still had several years of life, & to continue his special diet & hydration methods. They saw his blood work & did not determine cancer. Then they suggested we go back to our primary vet (this place) & ask to consider kidney disease as the cause of the seizures to receive medicine to stop the seizures. So in March I scheduled another visit with the same concern only to be dismissed again because I didn't agree to x-rays & MRI. She suggested I should think about euthanizing him. She didn't validate the detailed description I provided in order for her to determine what he needed & wasted my time. Ziggy ran out of time thanks to this. They seem to think that a pet parent's descriptions are useless & that a machine can determine it better. At some point she suggested he was "just tired" -- I know the difference between tired & looking off, you know it in your gut! I have spent over $5,000 dollars here & in such a short amount of time to try & get my cat the help he needed. I feel like they just saw dollar signs, not a little soul who needed serious help without exploiting the vulnerability of his situation. Instead I felt like I was going in circles at this place, every time I booked an appointment they ran the same expensive blood test & offered only premium expensive options. If I start asking for more options they'll bring up euthanasia, which was brought up multiple times causing me distress. He was still very much a lively 12 y/o cat, eating well, drinking water, active, performing his tricks, playing with toys & with his step sisters, & improving in his daily activity thanks to the supplement taurine which we started on all our cats last year. When I told her that this supplement was working she doubted & seemed annoyed. Her tone discouraged me from thinking it made any difference at all. The oddest part is how she expressed denial when I told her he was more active but still having motionless episodes aka seizures. He needed medicine. Never again will I set foot here. We feel betrayed after years of being loyal patients. Our trust has been broken with irreversible damage. Ziggy is gone forever & his case was in our opinion mishandled. There was no compassion. They overstepped boundaries that made us very uncomfortable & caused us to question how things transpired. The way they handled Ziggy's case & the poor customer service we received after his death is so painful. They even threatened legal action when we protested our dissatisfaction with their services & lack of billing transparency. Our 1st Amendment rights aren't being considered here. This is a painful nightmare we never thought Ziggy nor us would have to ever endure. It will take us a lot of time to heal due to all the added aggression we received. RIP our sweet baby boy you deserved so much more.

Our cat received an awful eye injury; another animal most likely attacked her. She was in pain and…read morebleeding. Thank goodness we were able to rush her to Walker Valley Veterinary Hospital. Dr.Barnhorst and her staff were wonderful. They took excellent care and provided her with the medicines she needed. Our girl will be ok! I would happily recommend Walker Valley Hospital to anyone. Thank you so much for your expert care and kindness. Linda Westerfield

After 1 sick visit our cat got worse next day not better then died !…read moreThey seemed nice but only wanted the $400 & didn't help our cat at all !!! We called when he didnt seem better they just said go to emergency hosp.

I like Dr. Furman and his staff of Vet doctors. My 13 YO…read morePekingese has eye issues. Dr. Simpson diagnosed the condition and put me on a regimen of ocular medications. I had to come back several times for the condition and they could not have been nicer to me. Seeing doctor Simpson was very easy and she is a really great doctor. Dr. Furman is a awesome doctor as well. My wife and I love taking our pets here.

My dog is a sensitive rescue and she has been seen by all three of the vets here over the past 6…read moremonths- they are all awesome! She had recurrent stomach issues and anxiety, and after Dr. Furman's recommendation of changing diet and some probiotics, she is so much happier and eating all of her meals. I live in Manhattan but my parents are in Middletown so we ended up here for a eye infection months ago. Now I will travel from NYC to see them because they are the best!

We needed to board our introverted rescue dog for almost a month. We did not expect him to fare…read morewell, but we had no choice but to board him. The personalized attention he received was extraordinary. He did so much better than we expected. We were kept informed with videos and pictures of him. I cannot say enough good things about Newburgh Veterinary Hospital!

Took my beloved pet here after a less than stellar experience at another local vet. Thought I'd…read morefound my new doctor but am sadly mistaken. PRIVATE EQUITY RUINED!! Dr prescribed meds for my pet, when I go to order said meds on their website am told more tests are needed. Ok. Make appointments for the tests, the vet has the day off-am with another vet that knows nothing about my pets issue, and "oh golly, your former practices records were not uploaded properly-so the very important vaccines we demanded your pet have before allowing you to buy the prescribed meds...not needed!" Seriously?! Go eff yourselves. Last time I subject my pet and my wallet to your bulls*^#.

I had a wonderful recent visit after which I felt the need to update my review. I was very…read moreconcerned about my senior dog's lump and was immediately accommodated to have the doctor look at it. She quickly ascertained that these lumps (due to fatty deposits) are common in older dogs, which was a great relief for which I wasn't overcharged! Beyond that, the good doctor and her personable staff are very helpful, gentle, and patient with my somewhat skittish, rescue dog (who has calmed down enough so that she no longer needs a muzzle). Unlike another local vet, I am also allowed to stay with her throughout the examination, and that gives me immense peace of mind. Highly recommended!

Great experiences with this vetinary practice. Extremely knowledgeable, compassionate ,…read moreprofessional and very fair in price. I've been bringing my animals there for 26 years.

Doctor Amanda is very thorough and knowledgeable!Highly recommend!! She has taken care of my 4…read moredogs!!

A great Doctor. Compassionate, caring - AND SKILLED. I have no hesitation bringing our pets here. A…read morefirst class operation. Not inexpensive, but not unreasonable. Quality care one can have confidence in.

I think the location is gorgeous, and both Dr. Hartelius and Dr. Laux (I have experience with both…read moreof them) are very knowledgeable and very professional. I would go nowhere else for the most competent care.