Completely unethical and incompetent dealership...now seeking legal counsel to arbitrate the situation. NEVER DO BUSINESS WITH THIS DEALERSHIP!!!! Purchased one of my many vehicles from them for $60,000 and have never regretted a purchase more in my life. Have never seen this level of nonchalance and disregard for customer satisfaction within a car dealership. read more

Had been taking our car here for service for years. Then suddenly $3000 worth of repairs were suddenly discovered, including "leaking" oil gaskets. While there were no signs of oil leaks in the parking spot or anywhere under the hood or on the frame, the gaskets were supposedly replaced. Once the car was returned and services paid for, it became undrivable due to new problems that happened only immediately after repairs. It is suspected this was a ploy to sell a new car, while the broken one was in service for more than a week, supposedly with no ability to diagnose the cause. Given the questionable nature of the "accidental" death that happened here recently, I raise serious doubts about the character of this entire group. I wouldn't put it past them to not only rip people off, but to do it with zero regard for the law. Unfortunately Yelp ratings don't support negative numbers. Avoid at all costs. read more

Went in for an oil change, car was finished and they let us sit there for over an hour. These people do not care about your time.

Seems like everyone's review is the same i wonder why, i came here to buy a car everything was good the salesmen SAM was excellent. But then he handed me over to a kid about my age who made me feel like i was discriminated on because i said i would come back with a auto loan check from my own bank, because i rather add on to my credit then pay cash for a car in full, after my business credit somehow didn't get approved but that's what ever, so the young kid nick told me they do not accept auto loan checks from the bank to turn around a find out a week later they always do, so i came back got my deposit back and showed them i even had the cash to afford the car and left will never or allow anyone i know to go back read more

Service Dept was not very helpful when I towed my car there.They took 3 days to diagnose the issue AND tried to charge me 600 for a 200 dollar part. The explanation was that i am not on their service plan.This is after buying 4 cars from them!! They put me in the back ,and gave me the old "skeleton crew" excuse.Never again,Healey is an enormous auto seller and could have treated me way better,they did offer a free oil change ! Big deal,JC,Beacon, NY read more

The first time I came here I was on a motorcycle. When I parked, I was immediately approached and asked why I was there. Not in a friendly manner, more so like "who the hell are you". I brushed it off. They then offered me a lowball price on my 2015 Jeep Wrangler (thankfully I sold elsewhere). I was trying to lease a vehicle, found one I liked, payment option looked good, etc. Came back a day later to find them saying I didn't qualify for leasing said vehicle. But instead I could buy a different one. I hesitantly said yes due to the fact they said the monthly payments would be the same. Fast forward to the accounting portion, turns out the monthly payments were twice as much. They didn't even warn me prior. Make sure you go over every single line. They will assume you're stupid and will sound condescending when explaining your paperwork. Again, double check because they will toss in additional fees here and there for add ons that don't even make sense. If you try speaking to them after your appointment, they'll treat you like a leper. Sort of like they're the high school bully from some 80s movie that you can't help but want to punch. Not to mention the check engine light for the vehicle I purchased came on within 2 hours of driving it. read more

No loaner for warranty work. Took SOOOOO long to repair, too. A week to install a new UConnect system and a couple days to repair a wiring harness - can safely say I won't go back. read more

So, overall I haved had great experiences with this place. However, a recent experience has changed my mind. I took my jeep in due to a hissing noise when I turn on my AC and lack of cold air. This was back in March. I was told it was the exhaust/filter or what have you. They cleaned it and all was good for about a day. I took it back in recently (took a while due to work schedule) with that problem again. And they told me that it was my ac line and multiple parts needed to be replace. I'm okay with that but I wanted to know why this wasn't done back in March. I was told they didn't catch it and that was it. They gave me a quote and I said, let me shop around. Than they handed me the bill for checking the AC. Not cheap at all. I got a second opinion in Queens..completely free..the guy their told me, most places they won't charge me what they did for not doing any work. I don't mind paying for services and my bad on not getting the price, but charging me that much ($150) for what was essentilly hooking up a machine for 30 mins for a problem I came in for before that they didn't fix..that why I'm upset about. read more

Horrible place to do business! I would advise that you steer clear of this dealership. They lie and do not conduct business in an ethical manner. If you are looking to buy a Dodge, there are plenty of other dealerships around....don't waste your time here! read more

I have been waiting close to 2 hours for express lube oil change! This was with a scheduled appointment also. Needless to say I will not be back for future service. Avoid this dealership at all cost, unless you enjoy sitting around for hours on end! read more

Bad first time car buying experience. Not very informative on what's going on. This place needs help... definitely would not recommend.... Bud was great though . read more

Strange that I am giving 1 Star to a dealership that I have bought six cars from within a year. The first 4 cars I bought from Tom (sales person) and he left the business all together. Last 2 cars I bought from Jason W (sales person) and he is still there. BOTH OF THEM ARE AWESOME!!! It's once you get past them the service really drop off a cliff. Ed (Sales Manager) called me the day after I purchased my Hallcat and told me I "Had to" give him the original rims from my trade. That was the only option. Carlo (Finance Manager) on other purchases tried to make me lie to bank about how much I made. Also while one the phone with my insurance company told me a bold face lie. My insurance company asked me if the car had daytime running lights. I was unsure and he said "All cars after 2012 have daytime running lights" not the CASE AT ALL. Service department: Not a single person makes eye contact or says a simple "hello". It's a true shame because a few people are really great at this dealership but as a whole I cannot keep going there after my last experience with Ed. I was shopping there because of total convenience but I will never again. read more

I called spoke with Samier "Sam" he was cool and fast to work with. I gave 4 stars because the amount of time I waited for my vehicle to charge and to be delivered to me that same day I went in and aid I want that car at 1pm. Left at 7:30pm just about.. Come on, A new 2022 Sahara 4xe should have been charged for customers like me who came in with deposit and adamant about buying this car. He knew I was business, but why did this process drag for 6hours? My goodness, we were all hungry waiting! I also was underpriced for my trade in, not Sams fault, but the 4 stars reflect on the managers end when he didn't want to honor another jeeps trade in value (being they were in the same family "jeep" dealers, but Sam said he is honoring some pricing for my all weather floor Mayte. I'll update this as soon as that comes through ! Otherwise speak to Sam he'll get you in a brand NEW Car ASAP!! We saw him hustling helping 2-3 customers at the same time. read more

I got my car fixed and it took them about a month and cost $4000. The same day I got it back more lights came on. This time it was different from the last time so I had no idea why they were on. I called them saying that my lights were on and that they came on the same day and they were like we dont know what's wrong. I bring it back to them and they still don't know what's wrong Im still waiting. It's been three hours. I feel like Im being ripped off. Like how is it they day I got it back, after a month waiting for it to be fixed there's something wrong the same day i get it back. What the fuck. Fuck you jeep dealership such greedy ass people read more

I leased a 2018 Dodge Challenger several weeks ago from Hudson Valley Chrysler Jeep Dodge and was very pleased with the way they conducted business. The sales team was very professional and worked very hard to locate the vehicle I wanted along with the options I requested. The owner Bill C was very personable and assured me that his team would get me the deal I was looking for. I would recommend this dealer to both family and friends. In fact of the five area dealers I visited it they were by far the easiest dealer to work with. John J Warwick, NY read more

Recently purchased a used vehicle from Hudson Valley Chrysler Dodge Jeep Ram. Sales folks were nice, the trade-in and purchase experience was Ok until dealing with Finance & the paperwork. We traded in two vehicles, only one of which went towards the down payment. The rest was a large chunk of cash back. They still owe us a check, and it is not a trivial amount. We called to complain, but basically just got the response that it is their policy. So they hold our money hostage (and gain interest) while they likely already sold my old vehicle. Even if they had a policy (which I do not agree with holding people's money hostage when you purchase their assets and take ownership), their finance manager not only never explained this when we signed paperwork, but she mentioned that our check would be ready the next business day. It is now going on a week later and they do not follow up. I have had to call twice to complain. Still no follow up. Would not do business here again for Sales. read more

The old Bait and Switch Routine. I called to see a used car the same day. Got an appointment to see it, and no one mentioned that it was sold. When I arrived, they of course tried to show me other cars, but I wanted to see that one. Since I called the same day, they obviously knew it had been sold. I don't appreciate wasting my time and will not be looking here in the future. A week later, the car is still listed as "for sale". Funny, they can't take it off the website, because it seems to attract a lot of people I guess. read more

I have to eat my words from the review I left yesterday. Bill (owner) reached out to me and did what it took to make sure I left with a Ram 1500 that I was very happy with. I appreciate the work that Bill, Bud, and Mike put in to resolve the issues I had. All three of them were extremely professional and made me feel like a valued customer. I will definitely be a returning customer. Thank y'all very much!!! read more

The only reason I put one star is they don't allow negative stars !! In my 61 years on the planet I will honestly say this is the WORST BUSINESS I ever dealt with !! They would get 5 for their ability to LIE !! I purchased a certified 2018 RAM and when given the price I was told by both the Salesman Peter and his manager Tom said the price included the certified warranty. I was given a trade in value for my truck and left to make my decision. I later called Peter and placed a $250 deposit on the truck and scheduled pickup. On pickup day I met with the financial guy who I believe his name is Travis and this guy takes lying to a new level !! By the time I got to see him I was in a bit of a rush but did catch the $400 certification fee I was never told about. I voiced my displeasure but decided not to fight it and actually said at least I don't have to listen to your warranty sales pitch . I signed my papers and left with my truck. The next day I realized I didn't see the $250 deposit applied and looked at the numbers only to find not only did the omit the $250 but slipped in a $3500 after market warranty !! WTF , they knew damn well I didn't want another warranty and what fool would buy another warranty to overlap the certification?? I went back not a happy client and was told it was all a big mistake ( MY ASS ) !! They said it was returned and I would see my money shortly but did refuse to return the $400 !! Over the following three months they lied about a check being sent out ,failed to pay Ford credit for my trade banned me from their lot and Tom threatened to come to my house and " beat the shit out of me " !! Chubby Tom would not have faired well !! Calls to the owner went on answered and even Peter who I had given a pass showed his true colors and never returned a call !! Finally after three months and having to threaten legal action against the warranty company they got the dealer to finally refund the $3500 back to my account. Unfortunately the neighbors the Colandrea of Sunshine Ford and Colandrea GMC , decent dealerships didn't buy the place so there might be an honest RAM dealership ( not the stealership ) in Newburgh NY They still took me for the $400 !! DON'T BUY FROM THIS PLACE !! Prospective buyers can call me at 845-645-9640 This is all FACT !! read more

Have been through the Service Dept. three times in the last four months. That's at least two more times than I wanted but it was for something different each time. I don't blame the Service people for my repeated visits, it's really the highly involved emissions systems on these vehicles that causes the problem. I can't say that I've been treated badly as many of the previous posts have mentioned. When I called, I usually get right through but it is a lot easier if you grab a business card of your service advisor and use the extension number direct. Each time my vehicle was repaired satisfactory. My only complaint on two of the visits was the availability of parts. Back in January my vehicle was tied up for 10 days waiting for a part. During my most recent visit I waited for a part to get here from Boston. I think depending on the size of the part they should certainly be overnighted at least. Parts availability is keeping me holding at three stars. One benefit I did get from this Service Dept., was finding out about the BG services that they perform. The dealership doesn't advertise these services and I only found out about them away from the dealership from another technician, then researching the web site. I'll be returning for some of these preventive services although a little high priced. read more

Customer service is non existent. Today 3/2/18 we had a snow storm in the area. Made an appointment with Alexis for 8 this morning. I called several times at 7:30 am and no one picked up the phone. I'm not driving in bad weather to find out the place is closed for that very same reason. I left a message as well that if they were to open to callback and let me know. At around 8:30 I called and someone placed me on hold so I drove the vehicle here. I was received by a tech "Edwin" very nice kid. So I went to the reception window to sign papers and said I would wait for the vehicle. Was told by the young lady, Priscilla Hernandez; "Your appointment was for 7:30 am. I can't have you waiting". Me; "I called at 7:30 and several times there after". Lady;" ......." crickets, crickets. I guess I was wrong for calling. Lady; " I don't want you getting upset cause you waiting 4 or 5 hours ". I really didn't understand why the long wait when I gave the code at the time of appointment which is universal and explained that Firestone informed me of the code but because of warranty my company requires I take it to the dealer. Telling me when and where to wait upsets me even more. I drove the car there, am I to call my wife or elderly father and subject them to drive in this weather? Please stop and service my vehicle. Customer = not my fault. My feelings would be different if I was told. "Sorry for not answering the phone. We were trying to keep up because of our tardiness. It's going to be a while since we started late. There is a shopping center across the street with restaurants there. Feel free to go there and we'll call when your car is done. Is this your correct number?" How hard is that? My problem is if you can't deal with people or don't have the patience for them, then why the hell are you a customer service representative? I understand some customers are rude but, I didn't represent myself that way. I let my displeasure show when I was told I can't wait. Then what is a waiting room for? So finally after several hours the young lady hands me my keys and says the part is not in and on order, comeback Monday. I will never ever step foot in this place after I get that stupid part. I bought my personal vehicle here too. read more

2021,21 May. Let me start off saying I've bought 1/2 a dozen cars from HVCDJ and they used to be a pretty good dealership when the previous owners had it now it's going the opposite direction. I brought my 2015 Jeep Sahara in for a intermittent anti-freeze leak as well as a ongoing sporadic problem with the TPMS both of which I have had here multiple times to no avail . So the latest time the obnoxious service person one Mr.Monge informed me that they did a pressure test on my coolant system and they detected no leaks. Ok, well that is what they usually say , henceforth not fixing it again , ok this sounds familiar. Fast forward to the TPMS problems and he claimed that the individual tire pressure senders had to be "RE-CALIBRATED". Ok , no problem, so he claims that they weren't broken so even if that's true which it's not as I will later explain, there was a problem with them reading the tire pressure wrong which is what I stated as one of my problems. So getting back to The TPMS SYSTEM the individual battery sources are obviously wearing out that they keep reading wrong every time I get home from the dealership. So why not change them instead of RE-CALIBRATING them to later not work again as I have stated several times over the years. So now I go to pick it up again, having wasted my time and not fixing my Jeep once again and to add insult to injury he has the balls to charge me 1.5 hours of labor rate which after taxes came out to almost $250 bucks which A they didn't fix it again and B I have the BEST MAX CARE WARRANTY MONEY CAN BUY $3500 dollars and when they have a broken part they aren't supposed to charge you labor or parts if it's not something that's a wearable part such as brake pads or an oil change. So by claiming that the TPMS SYSTEM just needed calibration they sneak in the $250 dollar charge. Meanwhile my Jeep is still not fixed. So getting back to the TPMS SYSTEM batteries, over time the batteries get weak and don't read correctly henceforth the wrong tire pressure displayed in the dash with the additional warning light and message that stated that the TPMS SYSTEM NEEDS TO BE SERVICED. So I basically wasted a trip there with a family member to drop off and pick it up and then $250 bucks for the work STILL NOT BEING FIXED. What a sham and a terrible way to run what used to be a great dealership. I would not recommend ever going there as they are primarily concerned with just taking your money and talking down to people like we are ignorant. I have been a lifelong Dodge/Mopar person and still love my Mopars but will not recommend or deal with HUDSON VALLEY CRYSLER, Dodge,Jeep, and Ram. It's a wonder that every time you go there they have different employees. It's obviously being mismanaged. I also want to add that previously they would give me a free rental car if they couldn't fix my car in a day as I have the best warranty money can buy , and the last couple of times they fought me tooth and nail to NOT GIVE ME A RENTAL CAR. I REITERATE THAT I definitely recommend going elsewhere for your Dodge needs or service as they treat u like there doing you a favor when dealing with these obnoxious people. Sad to see what used to be a good business turned into a crapp one. And now I have to bring it someplace else to get it fixed and hopefully not pay twice. Buyers beware of The NEW HUDSON VALLEY CRYSLER, Dodge, Jeep, and Ram dealership in Newburgh N.Y. I RECOMMEND GOING ELSEWHERE!!!!!! Nick D read more

Do not come here do you know what they say about Newburgh well it's all true you are better off making the trip into Poughkeepsie and getting better help with no attitude Aside from the lack of customers service they aperently have nothing in stock and have to wait a month for everything and with a RECALL that might send shards of metal shooting at us from an exploding airbag you want that fixed ASAP especially with a newborn in the car but (Alexis ex: 2220) does not seem at all concerned or even in a mood to do HER JOB so I can honestly tell you head over to Poughkeepsie it might be a bit of a trip but one well worth it read more

i brought my 2017 Ram into the Dealer in Newburgh to install a Vararam cold Air intake. Every Youtube mechanics vies says 15 to 30 minutes or less. When it came out it was crooked, and not even straight with the rubber in the back. Meaning it sits crooked within the engine compartment. They guy took off the radiator cover and didn't cut and shape it to take in the Cold air or even replace it back, they just simply left it off. The bottom Box barely sat above the hose underneath, just about touching. Obviously, he didn't bother running a tune and wanted to charge me 1 hour.7 labor to do it.The Assistant Service manager " Told me he builds race cars".... What do you think i should tell him tomorrow when the manager calls because i didn't take the vehicle. read more

We just bought a 2017 Dodge charger and could not be happier with our experience here. Bud was extremely nice and helpful. We did financing through Mark who was also very helpful and knowledgeable. We feel like we got a good deal and are extremely happy. We would definitely recommend this place and go back again ourselves. As other reviewer's noted the owner did come over and introduce himself and gave out his cell phone number. Also I called Mark to ask him a question and he got back to me right away and was more than happy to help me again. We first looked at at Charger at Dodge in Butler, NJ which we were WOULD NOT recommend them. read more

Diana was amazing, she helped me with my first car a year and a half ago. It was the first car in my name and we ran into a number of obstacles that she took in stride. I came back again a few days ago for a new car and there were many less obstacles this time but the experience was just as great. As a hospitality professional I can recognize a great customer service personality and Diana has it for sure! She not only makes buying a car fun, but her pure honesty is refreshing. My overall experience was great and I will definitely be back probably in a few months when it's time to trade in my husbands car!! read more

Worst service ever !!! Wouldn't recommend this dealership to anyone. A waste of time honestly. They need to learn how to take care of customers and communicate better. After giving a deposit, we never heard back from anyone on the progress. Two weeks it took before we canceled the deal due to the lack of communication. read more

Worse Service Dept. I have ever encountered! Stood in line (only customer) for 20 minutes! Two of the customer service agents totally ignored my presence...The only one who was tending to a customer, had to finish off with the customer and then take me! I miss the old crew! They were friendly, courteous and hospitable! They took care of all their customers as soon as they walked through the door! Getting our cars serviced there was a great experience! read more

only giving this 1 star because you have to give something. One of our trucks was brought in for an ignition problem. While it was there, they fixed a recall with the studs. When they put the tires on, they did not tighten up the lug nuts. A week later it was discovered that 7 out of 10 had sheared off . This is a VERY dangerous situation! When they were called, we were told by the service manager, they would send a tow truck (at their expense) to bring the truck in. The next day the service manager called and said he thinks we had new tires put on and the people at the tire place must not have tightened the lug nuts and now we will have to pay the tow bill. This is absolutely untrue and clearly a cover up for the shoddy work done by his employee! This service dept put our employees life in danger and now are trying to cover up the mistake of their employee! We have used this service dept for years but there is now no trust! DO NOT USE THIS SERVICE DEPT! YOUR LIFE MAY DEPEND ON IT! read more

Picked up my new Jeep today. Never had an easier car purchase. All open book process from the value of the new car and my trade. Can highly recommend this dealership. From salesman to manager to finance to owner...met with them all and felt they really wanted it to be a great experience. Highly recommend. read more

Hudson Valley Chrysler Dodge Jeep Ram - My new whip! - Car Dealers Near Me - Newburgh, New York

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While I wish this could be a five star review because that's what Bill and his sales team deserve. The stunning incompetence of the service department unfortunatly out way all of the good they did for me. The day after I pulled off of the lot I was amazed to see my transmission warning light on and my car would not come out of park. Long story short I need ed a transmission controller. Secondly all of the noises the car has made none of which a car with 18000 miles should make. While they could not figure it out after the noise was presented to them they were "waiting to hear back" from there hotline. Now at this point I should say I was a Chrysler tech for many years and I know the hotline well and they answer right away. I had also printed out the tsb for them and that was still fixed improperly. So to sum up an already very long review this has been on going since December and while I would live to deal with there sales team again for my second car I just can not bring my self to doit knowing the people looking over my car are seemingly incompetent. read more

I brought my 2016 Jeep Compass to this terrible establishment in MARCH of THIS YEAR because my check engine light came on and I lost acceleration. They claimed to have fixed it (spark plugs & coil) and charged me $600. 3 MONTHS later in June the check engine light came back on and once again I lost acceleration WHILE ON THE HIGHWAY. This time it was a different issue (gasket-throttle) $1100. Here I am in August and my check engine light is on again. I'm not sure what kind of incompetent workers are hired by this establishment or whether they have some sort of scam going on where they OBVIOUSLY ARE NOT INTO FIXING VEHICLES PROPERLY. MY EXPERIENCE HAS BEEN ATROCIOUS WITH THIS COMPANY. I have lost days of work and have had to pay for my vehicle to have been towed numerous of times and have had to pay for rentals. PLEASE IF YOU ARE READING THIS "DO NOT" DO BUSINESS WITH THIS COMPANY. THEY TAKE YOUR MONEY AND GIVE SHIT FOR SERVICE. SAD THAT THIS HAPPENS TO EVERYDAY CITIZENS WHO WORK FROM CHECK TO CHECK BUT HAVE TO DEAL WITH THIS BULLSHIT. read more

Fair, honest, and reliable service dept. Explanation of repairs needed and how things work is a plus. I've never been let down. Paul and staff are top shelf. I had a 'gremlin' that they were able to track down and was grateful. read more

The sales manager blatantly lied to me regarding details on my vehicle in order to close a sale. Worst experience at a dealership in my life. read more

We just bought our car from Angelo, who couldn't have been nicer and more helpful! Not sure what the bad ratings are all about...every person working there went out of their way to be friendly and helpful! We got a great deal and left with a great car! Would definitely deal with Angelo and the team again! read more

Hudson Valley Chrysler Dodge Jeep Ram - Thanks Angelo! We're very happy! - Car Dealers Near Me - Newburgh, New York

If you are looking to buy a car from this place, PLEASE look elsewhere. The customer service is terrible. If you want to get ahold of anyone on the phone GOOD LUCK! I tried to get ahold of the service department and was transferred there twice from reception with no answer. Then when I brought my car in I was told I needed a gasket for my sunroof and that the part should be in in the next few days. 4 MONTHS later I got a phone call asking how my sunroof is. I don't know if it's miscommunication but it was ridiculous. The best is when I'm standing in the service area waiting to turn in my car for more maintenance but I had to wait for the service associate to hand out the Dunkin' Donuts she got for all the employees. I met the owner once and he was a stand up guy but he needs a total revamp on how his employees deal with customers because it is very unprofessional. read more

All I have to say is: Me and my fiance went there to return a lease Chrysler 200 after they called us to come in. Well when we arrived to the dealer not a single person had any idea how to handle a lease returned. So fucking weird!!!!! We we're asked 4 times why we we're there for and if we are intrested on buying a new car today. Including the owner of the place as well. After 40 minutes of so they informed us that we need to call our lease company to make an appointment to have the car inspected. Great!!!! We did that. So leasing company told us to drop off the car at the dealer once the dealer had the car in their possession so then leasing company will send an inspector to examine car damages. I leased many cars in my life time and I've never had to do anything like this. It sounded to sneaky and unprofessional business like. We went to Chevy dealer and trade the car in even and got us a new truck. Fuck this place. Certainly they all need to go to school to learn how to really have proper and professional customer service. I also want to add that we took the car there for service through out the lease time frame and all I can tell you is that I've never seen more useless and careless mechanics in my life. Last time the car was in off service they left the air filter box with one bolt instead of 4. Tighten by hand. I found out one day when I went to do an Oil change. Fucking unreal. Please people stay away from this place and most of all away from dodge. Chrysler. Jeep. Nothing but garbage. read more

Went in on Saturday had an appointment for 12pm walked in a at noon was told a sales person will be with us shortly my wife and I with our 2 kids sat in the waiting area for 45mins and no sales person came for us but 2 other customers that walked in after us were helped as they walked in only after we said we were leaving a sales manager said he was calling to have a sales person from the used car store drive up to help us we were not looking at a used car we were looking at a new car. My wife and I were ready to buy a new car that day we took our business else where. I would not suggest this dealership to anyone horrible customer service. read more

Let me start by saying, I got my ram 2500 from this place. Nice salesman great price. Now for the bad. The day I picked up the truck it was not prepped. WhT I mean is the the tire pressure was 90 lbs all around. Should be 60 front 80 rear. The truck ride like an AFX car. Also little odds and ends not done. Next: I brought truck in for service. The USB ports not working bumper was off 4 inches. And oil change rotate tires. All good except now listen. I had the tire pressure spot on. They put the fronts on the rear and vice versa. They left the pressure untouched. A simple job they neglected. Stupid. Oil change no problem. Except they didn't reset the light. Or gauge. They said they moved my bumper but it looks more off center then before. Let me point out. Brian the service guy is a really nice guy. I just wish they paid attention to small details. read more

I wanted to give a 5 star review. Took 2 hours to finalize and drive car off lot. Already had my own financing and insurance. USAA car buying customer- shouldn't have taken so long ! (The USAA program materials said this dealer would be able to close within an hour.) Other than that, nice owner and sales people. read more