This might be the first time I brought my car into a shop and the check engine light came on…read moreafterwards. I had gone to a different dealer and they did a full inspection of my car after aligning and balancing my wheels and an oil change. The ONLY issue they found was that might right wheel bearing needed to be replaced as the back of the car was making a louder sound. I went into Billy's a week later (because they were cheaper) to get the right wheel bearing replaced and after I got the car back, the car was louder than ever. All of the sudden my left wheel bearing supposedly had an issue as well despite another dealer saying it was in great condition. Two days after leaving the shop, my check engine light has been on and despite a few calls to the dealer, no logical explanation has been explained and overall service was awful. I guess you get what you pay for here - strongly recommend going anywhere else, even if more expensive.

This has to be the most corrupt, deceitful mechanic shop to have ever exist. Since the end of…read moreAugust, My 2014 Ford Focus has been spewing out thick white smoke for two weeks straight. My boyfriend and his mother kept pushing me to drop my car off there to have a look at. I was wary as it being a very small shop with practically no review online, but with both of them telling me they have gone here for 15+ years and this shop knows what they are doing, I took their word for it and dropped my car off the first week of September, The worst mistake in this entire world. A week and half later and a $900 bill from the repair shop, Absolutely no cure for the smoke. All was done was a oil change and a treatment was added to the oil for the smoke. We were told the car will forever be like this. OBVIOUSLY, There is something wrong with the car. After some googling online. I opened my hood, pulled out the ignition coil AND DRENCHED WITH MOTOR OIL. The valve cover gasket needs to be replaced. So because I'm afraid of my car being further destroyed by this horrific shop. I am now forced to either spend 1,000+ at a certified dealership OR repair it myself, a beginners in mechanic. PLEASE DO NOT BRING YOUR CAR HERE. RUN AWAY.

I had two bad experiences with them on two different unrelated repairs at two different times…read more Other repairs on multiple occasions had been fine, which is why I continued to use them. The "mistake" was costly to me. A mistake that is redeemed I can forgive. But the second "mistake" involved dishonesty or them not being forthright. I wouldn't use them again.

I've been going to William Auto service for a few years now and I can tell you they are very honest…read moreand stand by their work. I won't go anywhere else with my vehicles. Very nice people. Love them.

This is by far the worst experience I've ever had buying a used car. Besides the owner being…read morecondescending, arrogant and treating customers like absolute garbage, he also seems to have an anger management problem. In addition, the car he sold me was complete garbage and it several problems were covered up (by someone??). During my first trip here, I test drove a car that was mediocre. Dave, the owner, was very nice to me. The price was way too high for the old age and high mileage of the car. I attempted to negotiate. His anger issues quickly showed and he began carrying on like a lunatic. He then advised me that he does not negotiate at all. He continued to lecture me and repeatedly insisted that I'll never find another car priced lower than his. Not true since I found dozens of cars online much cheaper with lower mileage within a 50 mile radius. However, I was not willing to drive that far -- this was only for a beater car, not my primary vehicle. So I walked. Several weeks later, I returned to test drive a newly listed car. Dave was a stereotypical used car salesman and pitched a great line of garbage. He boasted how great he is because he offers a 30 day warranty (which he's required to do by law) and assured me how wonderful he is with fulfilling warranty repairs. I bought the car. That night, I went to drive the car for the first time and I found numerous lights were out. They had just performed a NYS inspection that same day...allegedly. The next day, I went in and they replaced all of the bulbs that had blown. I wondered if they really inspected the vehicle. One missing headlight could be overlooked. Not numerous lights out throughout the vehicle. On a hunch, I plugged in my computer and some data was missing. Someone had apparently erased the data, possibly to reset a "check engine" light. I knew trouble was coming. Several days later after I had been driving the car, the "check engine" light was on. Dave scheduled an appointment and got me in a week later. He repaired the problem under the warranty, as he was legally obligated to do. However, he continued boasting what a great service he did. Lights on my dashboard were also out. When I mentioned that to him, he began going off like a raving lunatic. He hinted to a threat by saying, "I haven't registered your vehicle yet!" (Four weeks later, the registration finally came). Dave told me point blank he would NOT start repairing all of these problems. So much for all of his blabber about how great he is with fulfilling warranty repairs. Since then, I've had NUMEROUS problems with the vehicle. By rights, I should've insisted that he fixed everything or went on to sue him. It wasn't worth the hassle since I know a lot more than I let onto Dave, and I was able to fix everything myself. I still continue having non-stop problems with this vehicle - and it only has 45,000 miles on it. I often wonder if he buys used cars from the junk yard, waxes them, and sells them. STAY AWAY.

I pass this dealership A lot. They seem to have really nice vehicles there. The place looks clean…read moreand we'll in order. I will be in the market for a vehicle soon. I am very willing to see what they can put me in.

I went to Tom's garage based on word of mouth I have grown to distrust most mechanics esp the…read morecorporate ones that are basically incentivized to lie to auto owners I stopped the night before to have a tire patched and have a new valve stem put in He gave me a time to come get it installed on my car He called that night to tell me the tire is ready and had a screw in it and it was patched and holding air I came the next day at the agreed upon time He immediately took my car in TALK ABOUT STICKING TO A SCHEDULED TIME The last place i went to, i had to wait 3 hours even though i had an appointment I told Tom, that my check engine light was on while it was up on the lift He ran out to my car saying lets at least see what my car is reporting UNBELIEVABLE !!! He gave me the code to search for myself and said he had to get the details for my particular model Unheard of !!! I am to call him the next day to find out what he found out Great garage great service !!!! And his price for my days servicing was very reasonable I'm definitely going back

Tom D is the best mechanic I've ever met, hands down! Has a funny way of doing business (if I can…read moreparaphrase Stephen King a bit...): tells you what work needs to be done, how much it's going to cost, does the work after you give him the go-ahead & charges you about the amount he estimated. Only one time I had to bring my car back for a mistake: loose belt that he'd changed. Tom told me to come by after work & he fixed it in about 5 mins. Other than that, NEVER had a another problem.

Known Mel for well over 20 years. Before he passed in 2008, my father was friends with him, and the…read morebody shop he worked at even sponsored his racecar. At my recommendation, many of my law enforcement friends and family used him over the years. So naturally when my son recently had an issue with his truck, a 2004 Silverado, we took it to Mel.... And to our absolute shock we got screwed. Badly. The cost was outrageous and it took forever to what amounted to simply replacing a flywheel. Got it back and subsequently learned that many of my friends and family and their business and families also had recent bad experiences with Mel. Guess he really went down hill. However, a few days after we got the truck back we discovered a leak in the transmission that we didn't have before. We didn't have a leak. To avoid Mel, we decided to first look into it ourselves and with a simple visual observation it was clear that when the flywheel was installed the front seal must have been damaged. Reluctantly we took it back to Mel. Feeling like I disappointed my son by recommending Mel to begin with, I hoped that Mel would be responsible and reasonable as the leak was obviously a result of his work. A front seal is nothing and should have been done when he had it apart. Poor workmanship. Transmission work 101. We left the truck for him to inspect the leak. He had the truck for another three weeks. We waited and got the call and instead of just replacing the $15 seal and accepting that he should have caught that, or even just working with us a little , he said it would be over 4800 to rebuild. A rebuild? It doesn't need that, just a front seal, Mel. I explained that the leak was a result of their initial work and their reply wasn't to deny that fact, but rather to say that the truck was driven 1000 miles since their repair. Obscene. Absolutely obscene. I have since learned of many other ppl who were once friendly with Mel and relied on his work also got screwed. I have the names, Mel. Try me. Mel, you were once a good guy, reputable and honest. You are now nothing more than a crook. DO NOT USE ACADEMY TRANSMISSIONS. Almost 30 years of local law enforcement and I have only seen this type of disgusting behavior from the lowest of the low. Mel and Academy Transmission is absolutely the lowest of the low. You should be ashamed of yourselves.

These guys are the best! Totally trust their experience and knowledge regarding transmission issues.read more

I was referred to Lipiro's 2 years ago from a friend, and have been going there for mostly minor…read morework and inspections. I most recently had a breakdown of my vehicle which was believed to be my alternator (which made sense because I had just recently replaced my battery ) The replacement of a new alternator was going to cost a substantial amount of money, after giving them the green light to work on my vehicle and showing up to pick up my vehicle I found that they were super professional, communicative and informative handing me the faulty cable connector that caused my original alternator to not work efficient- I find this type of integrity and honesty to be bar none and feel that more mechanic shops should use this type of customer service this is the kind of place you can be sure won't take advantage of you! I Hate To be a negative glass half empty person But I feel most mechanic shops would've changed the part anyways to turn a profit.

So far have been lucky with my vehicle's & have needed no major work but been using here for almost…read moresix years at this location & their previous one in the village. Never have an issue scheduling an inspection or a minor repair....lucky no major ones yet!!!!!!

Great shop. Clean & organized. They did what they said they would and were efficient and honest…read more Billy even gave me a heads up on how long I have left on my brake pads. Also, just likeable dudes. This shop is top notch and highly recommended! This shop (shoppe) is a great find!

The only people I trust my vehicle to. I have known Bobby…read moreand Scotty for 2 years. They are nothing but, the most wonderful people in the world and happen to be amazing technicians. This is the only shop, I would send my mother or girlfriend to and never worry, about them being taken advantage of. I first met Bobby when I needed a tire repair. The Shoppe repaired the tire properly, cleaning the inside, scoffing up the area to be glued, putting in a proper and high quality inside patch and plug repair. I have been driving on that tire and never once, had a problem with it, not one leak. Eventually my Subaru needed its timing belt done. This is when I learned that The Bobby Shoppe only uses original manufacturer parts, nothing aftermarket. This was the same mentality I have and was so glad to see it reflected by the Shoppe. I provide the Subaru parts and they did an excellent job. Better then any Subaru mechanic. They did the job right the first time. To finish it off, their price was fair and affordable, nearly half of what the dealer wanted. After that, I brought my Subaru in to have the valve cover gaskets replaced. They, again did an excellent job. Better then when it came from the factory. Shorty after, I needed a front wheel bearing. Talking with Bobby and Scotty, I decided to do both front bearings. I also, gave them new front ball joints and outer tie rods. They really did an amazing job and once again they charged an affordable and fair price. I have never had an issue with anything they have ever touched on my vehicle. My vehicle was always returned back to me better and cleaner then when I dropped it off.