Stopped in to look at one particular vehicle that was sold. Chris the owner showed us another car, went on the test drive and like the car a lot. Sat down to talk about the price. The salesman lowered the price, we went outside to talk it over. Less than two minutes later we went back inside, and the price went up $300. First time in 30+ of buying cars, the price went up in the middle of negotiations. I would not recommend this dealership to anybody. read more

Will never ever recommend this place , I bought a car from them 90 days ago and it's been nothing but a problem from jump, now they want me to pay $1000 to fix a problem that already existed when I bought the car !!! They are not good people and I don't know how they sleep at night!! read more

Just bought a 2015 Jeep Patriot here. I found he car on cars.com, when I was looking at pictures you couldn't see the tires, so when I went to check it out I made sure to look at them. They were brand new Firestone tires. When I bought the car Reggie told me they want to put it through the shop and give it an oil change I made a point to tell him I want the tires to stay on. When I was finally able to pick up my car three days later they had changed out the Firestone for Linglong tires. They claim those where always the tires, then when I wrote a review on cars.com they claimed I asked them to put new tires on. That's a LIE. Of course I wish I had read other reviews before purchasing a car there. I would never recommend this dealership. read more

CAUTIOUS WITH "OFFERS" Be "cautious" when discussing price here. The sales staff will negotiate several rounds with you and then present an offer to you. You agree on that price but then sales staff will take the number you and they agreed to and then "talk to the manager". They then come back saying they can't do that price! They claim the offer you and the salesman (employee of dealership) agreed to isn't being made by the dealership! It is simply a way of getting you to set your bottom price! They will use that against you to work you up from there. Make sure the offers you're getting are a committed price first before you provide any counter offers! read more

My experience at Huggard & Ewing was just wonderful! I bought a 2018 Honda CR-V AWD LX that looks BRAND NEW! This was my first time at this dealership location. I am very happy with the staff kindness, courtesy and professionalism and hoping to have a good experience with this utility vehicle. I would definitely recommend this dealership to anyone. THANK YOU ALL! read more

pure deceit and sales and repair are loose. you can get just about any car you want if you lifelike they ask you to. worst experience ever. bought a 2015 nissan altima in jan 2020. six months later the transmission went. the car cost about 8500 andva new trans can be close to 5k. so here i am 67 years old and a cancer patient with an 11000 loan and a car that doesnt run. no help from them.oh sorry they did lend me a filthy car as a loaner while they shipped my car out to a trans shop whichvi was told was right down the street. right down the street in dorchestr that is. another lie. i must have left my brain home the day i bought the car. do yourseld a favor if you need a car. dont go here. total ripoff. i am suing and calling the attorney general for assistance with a myriad of issues. read more

I brought a car from this lot 11/2015. I was told that the car was serviced and ready to go. Once I got the car home I felt like the car was driving funny. I took the car for a oil change, just to find out this car was never serviced. I was lied to from the start. Reggie is the salesman I was dealing with. The owner was also right there when I was being lied to. I had to take the car back 2 times and with only 3 months warranty. I WILL NEVER BY A CAR FROM THEM AGAIN. BAD BUSSINESS read more

I've bought two cars from them and I have no regrets. They're a small place meaning you might have to wait long for the finance woman to speak to you or for a sales person to be available. But you will not walk in there and be ignored or be left without acknowledgement. They answer all the questions you have and when they are with you, they take their time to explain everything. I don't think I'll ever buy a vehicle anywhere else. read more

Please do yourself a favor by spending the extra $10,000 on a brand new car because you'll end up putting that money into a used vehicle from here. I purchased a 2015 Infiniti Q50 with 23,000 miles. The second week of having it the fuel line rusted out which left me stranded in cape cod. I had to pay 400$ for a tow truck to bring it back to Huggard and Ewing (no they did not reimburse me) and also a $150 Uber back from the cape. The car shakes when I slow down from high speeds so I got a wheel alignment from Huggard and it only created more issues. A month after getting the wheel alignment I went into town fair tire because the car was shifting after I would hit a bump. Turns out they did the whole front alignment wrong so I had to pay $600 to get all new tires (the alignment wore out the tires so quickly) and fix the alignment. There were other minor issues with the car but the major issues were stated. Please never buy from here. You will only be dissatisfied with your purchase! read more

I loved this guys, Big Joe was so wonderful and gave us no run-around...he immediately put me in the car that I had seen online and was totally cool when I decided I didn't want it. He listened to what I was looking for and the second car I drove (which I never would have thought to pick!) I fell in love with and I couldn't be happier! Thanks Big Joe! read more

This company is awful. Bought an SUV from them. Within 2 days of my purchase I was on side of Rte 95 with children and transmission fluid pouring out of my car. They took it into service immediately and "fixed" the issue only to have it happen again the very next day. I was mistakenly told that they did not replace the hose, only reclamped it. Clearly they mishandled the 1st time. Within ONE week, I had it back a 3rd time for a mystery leak. They couldn't find it after holding it for several days. I took it home, parked in my driveway over night and proceeded to send them picture after picture of the leakage spots on my driveway. they again took it back, and it took them 2 days to find a leak in my radiator. Vehicle has continued to be problem after problem. NEVER AGAIN. I would not recommend this company to my worst enemy. read more

No pressure environment! Wow! It's been two years since I purchased from Huggard. I've had nothing but a great experience with their sales staff and financing. It was a completely different feeling walking in than any other dealership. They treated me with respect and never once felt pressured. When searching for a wrangler, their price was the lowest in the area and the vehicle was fully services upon pick up! I highly recommend checking out their inventory! read more

I am very happy with Truck I bought. But when I got my Credit Karma report the next month I was shocked to see they ran my Credit 4 times which I didn't think was necessary at all. I was pre approved from Capital One but was assured that I was getting a better deal with bank they chose. I was also unaware that my truck came from Canada as this was not disclosed to me until my brother pointed it out to me. Well you live and you learn. At least I got a great truck out of it. read more

We recently bought a 2011 crossover and were happy with the sales experience overall. Less so with the person handling the finance side of things. I give credit to Chris O'Neill for ultimately making everything right, even addressing some issues that were in plain site when we bought the vehicle but noticed afterwards. My family has purchased close to a dozen vehicles over the past 20 years from H&E so very happy to see they are continuing to focus on long term repeat business through customer satisfaction. I will definitely be checking their inventory for my next purchase. read more

I purchased a vehicle from this Dealership sometime mid-December. It was a 2016 Cadillac with 11k listed miles. Since car was to be shipped to me, I asked specific questions regarding any damage, current tire tread, brake life, wheel rash, scratches and so on. I even spoke to the service manager regarding the inspection report. I was told this is a 2016 "It's practically brand new" and nothing to worry about. Well I am in the business as well and I certainly understand the concept that nothing is perfect. This car was driven by one of the owners and ended up having 4k more miles than it was listed with. I was informed that after I agreed to price but before it was shipped. I asked again to make sure that there was no damage because there was over 4000 additional miles put on this car since it was photo'd. When this car arrived, sometime around Jan 1st, all 4 chrome wheels were damaged, there was 10 massive gauges on the rear tailgate, a scuff on the rear bumper, paint drip on front bumper and it was missing the 2nd key (which I received 2 weeks later). Now I never expected a flawless vehicle but this is a lot of issues for a 2016 vehicle with 11k, I'm sorry 15k miles and a cost of $63000. I first contacted dealer by phone and then sent a nice email with photos to verify the damage on January 6th. After several attempts on my end and very poor responses by them, I was finally contacted today only to be told that I got a nice vehicle for a good price. Overall this dealer seems nice. I do not think they deliberately mislead me on the condition of the vehicle or that they do not carry nice cars. I feel that someone was lazy and didn't check the car even though I asked repeatedly and I was getting car shipped. I feel that whoever drove the car damaged it slightly and the customer service regarding these issues was poor. I want to also say that I am in the business as well. I have never written a bad review regarding a dealership as I buy many cars from other dealerships. But I also paid roughly their asking price (I think I got $300 off) plus paid a $350 doc fee. And then I was informed had 4k more miles. So the $300 off really was really nothing off because the car had more miles. Miles alone at $.20 per mile would've been an $800 discount. So really I paid over asking price plus doc fee so I expect to be treated as a customer that did so. Telling me that they will not do anything even though car was misrepresented is poor business. The car was in very poor condition when considering year and miles. I am not saying to not give them a chance. I am just saying make sure you are local. And make sure you thoroughly check the vehicle before purchasing as they have very poor customer service after the sale. Make sure anything that you agree to is in writing. I gave the dealer 2 stars for their courteousness and promptness before sale but for taking over 3 weeks to finally call me back and deciding to do nothing even though they represented the car inaccurately. read more

By far the sketchiest car dealership I have ever delt with. I purchased my 3rd car from them (so I've had experience with dealerships) and got charged over $4,000 for some extra insurance I never remember hearing about or signing up for. They were VERY unclear and extremely choosy about what they read to me when I was purchasing the car. I would NEVER recommend this dealership to anyone. I was absolutely taken advantage of, along with many people who have written reviews previously. read more

I bought an SUV in December, week later check engine light went on, took it back to them and got it back 40 days later!! Another week passed another check engine light issue and again I went another 2 weeks without the car!! On top of that it took me 9months to get floor mats for my suv, after weekly calls for 9months straight I finally got them. They were for a 4 door sedan! They can't get anything right and love to lie! Horrible company. Deceitful employees. They sell lemons and lie!!! read more

Please stay away if you can. I wish I had Googled their name before I made my purchase. I don't know how or where they buy their cars from, but it seems lots of people including myself have had terrible service and customer service issues, as well as defective cars. It really is too bad, I don't know if they are sneaky or just don't do their due diligence. One thing for sure..they do not have a good customer service ethic or solid good running cars. Check the BBB website,too. there is a complaint there as well. Good luck. read more

I wished I had read these reviews before I bought a truck from this dealer. If I had, I would never had done business with Huggard & Ewing or their sister dealer, Atlas Auto Center. They are the most disreputable businesses I have ever dealt with. In fact, I am shocked that they are still in business. We purchased a used truck from them and it was a complete lemon. Their response was that we should have sprung for a more expensive truck. My son drove from MA to CA with it and it barely made it. It leaked oil the entire trip and he had to replenish daily. It squealed loudly and needed brakes, pads, calipers which cost over $700. In addition to still needing to fix the oil leak, it also has bent axles so the tires are not hitting the road evenly, needs to be aligned and needs front and rear shocks. In total, it needs at least $3000 more of work. I have successfully bought used cars before from Honda and Nissan dealers. Most recently, I bought a used car over the phone from Sullivan Brothers Nissan in Kingston, MA and we couldn't be happier. My experience made me think that all car dealerships are reputable. That is clearly not the case. Huggard & Ewing and Atlas Auto Center are not honest, trustworthy or reputable. Do yourself a favor and buy a used truck on Craigslist for one fourth of the price like we should have. read more

"Big" Joe O'Donnell was my salesman when I went looking for a "new" used vehicle at Huggard & Ewing. He was very attentive to my needs, showing me the best small SUV's in my price range, then remembered the newly arrived black Ford Escape with all the bells and whistles! I took it for a drive, loved the ride and the comfort and went back to buy this vehicle! "Big" Joe has been especially helpful throughout the process and I would highly recommend him to help with your next "new" vehicle. read more

Now they Finally figure out what is wrong with the car after sending it to a real dealership. They have the car for 12 days and I get it back with my speed pass missing, an item in the car that was definitely not mine, a new crack in the bumper. And a speed pass bill that reflects the car being on the mass pike 4 different times while it was supposedly at the shop. These guys are so friggin sketchy!!!! DONT GO THERE. I'm ready to sue. read more

bought a beautiful RAM 1500 Sport in 2017. The price was amazing. I drove from 2 hours away and got a solid deal. When I was purchasing the vehicle my sales person mentioned it was a Canadian vehicle and asked if I cared. I said 'Only if it meant something to me, does it?' and he said nothing in response. I will follow up about this later, because it's really the only reason I'm writing a review. Initially they messed up my financing, which I caught and addressed. The finance person said she accidentally put the financing from the last person in my paperwork. And she signed me up for some warranty that I remember saying no to, but I caught that and removed it also. Not a big deal, I still got a great truck at a great price. I had to drive back a few times to address an issue with the lumbar motor, they were great and gave me a rental car. But with repairs my leather wrapped steering wheel got all scratched up and I had to buy a steering wheel cover. I didn't say anything. Not a big deal, I still got a great truck at a great price. It took me a few weeks to get the registration, but that's because they are a smaller family dealer and didn't know CT DMV times I guess. Not a big deal, I still got a great truck at a great price. After the weekend I called RAM to check the residual warranty. I learned that some Chrylser vehicles from Canada entirely void the warranty, regardless of where they were built. RAM is one of these. I did complain about that and they offered to give me a warranty for $1000, but then my truck would not have been a great deal anymore. If I knew then what I know now I would have pushed for it to be free. I read a review 6 months ago about the same scenario happening to someone else where the warranty was voided. I sat on this for half a year to think and be honest. This other person's review posted in April of 2017 with the office saying they were aware that some Canadian vehicles void warranty. I bought my truck in May of 2017. When I directly asked my sales person he didn't reply but I didn't think anything about it. Later I was told on a phone call they had no idea. I realized this was not the truth because they had replied to the other person in my scenario a few months before I bought my truck. That whole truck buying episode was very upsetting, and it was likely upsetting for them as well. Information that was clearly known on their end was not disclosed. I put my trust in someone and was let down. I will say I leaned a lot in this process. read more

have serviced my car at this location three separate times now after it came highly recommended by members of my family. the first time I had my brakes checked because of strange noises (after I had already gone to the dealership and was told there was no problem) and they kept me informed about my vehicle throughout the process, and called quite a few different places to get the parts at the cheapest price for me. everything was done on the same day in a very timely manner and works perfectly. my second and third visits were for an oil change. best price I've ever paid and they finished in 25 minutes. can't be beat. overall extremely honest mechanics and staff and great experience dealing with all of the employees. read more

I had a wonderful experience at Huggard & Ewing! I bought a 2013 Ford Edge that practically looks BRAND NEW! Everyone was extremely kind & helpful. I especially want to thank Chris White, he's the internet salesman. He was very knowledgeable and not pushy what so ever. If it wasn't for him I probably would have never made the 45 minute drive to Stoughton. Kudos to you Chris!! Also, Sean who was my salesman was extremely knowledgeable and definitely knows what he's doing. THANK YOU ALL! read more

For a small local car dealership, they are EXCELLENT!!!!!!....Honest, reliable and dependable would always recommend them and buy again from them....The Service Manager, Chris Coy, is awesome!!!!!!!......Selection, price and service all out of this world!!!!! read more

I chose to go to huggard and ewing to purchase my vehicle because it was somewhat close to me and they had a great selection of cars, BUT I wish I read reviews on this place prior to making the trip there. Everything was fine up until I met with SUSAN PARK. Not only did she go through the financing paperwork super fast (she didn't explain anything until I asked about it) but she also lied to me telling me that I needed a total of $7,500 in order for me to finance my car. Mind you, the amount I would have paid would have dropped my balance way below that. After purchasing my car, I notified the credit union regarding this "policy", and they in turn told me that this information was incorrect and that she should not be telling customers this. I immediately felt like i was taken advantage of because in the end, they didn't care about me. All she cared about was making more money off of me in the long run. Needless to say, don't waste your time going here. I will never, ever, ever recommend  anyone go here. I have removed the dealers sticker off my car and will soon remove the license plate covers and change them for different ones because I was not treated well and therefore will not make advertisements for this place in any way shape or form. This is why I am giving this dealership 1 star. If I had the option, they wouldn't even deserve the 1 star. read more

I am writing this review because even though we haven't purchased a car from them yet, they have been helpful when we were looking for a used car. They didn't have the vehicle we wanted on hand, but the offered to keep an eye out for one at the car auctions. They also gave us a few tips on how to find a good deal, even if we bought from another dealer who had the model we wanted in stock. They wil be the first dealer I check when we decide to buy another car. read more

SCAM ARTISTS!!!! Their finance woman Susan Parks is nothing more than a professional thief. Despite me saying several times I was preapproved for a loan with a lower interest rate, she kept telling me I was wrong and made me completely doubt the interest rate I had been told I had been preapproved for, saying there was no way I would have been preapproved for an interest rate that low. When I came back to get the car less than 24 hours later and tried switching to my bank with the lower interest rate, she said it was too late, I couldn't switch from their bank to mine (when I could have with a simple phone call). The worst part was she worked so fast and aggressively, I came home to realize I ended up with a $19,000 bill for an $11,000 car. DO NOT BUY YOUR CAR HERE. My overall experience has been a complete nightmare. It is going to take months to get my money back for the things they overcharged me on. read more

Wish I had read these first. We bought an suv here my girlfriend loved. Salesman and finance/owner very nice. About a week later it randomly won't start, happens multiple times. Still under their warranty we bring to their AWFUL service dept. Service manager is full of shit to be blunt and completely useless. They say it needs a cam sensor they put it in after we spent 7 hours there. Still doesn't fix the problem. Bring it back and leave it so they can take it to a Chevy dealer. They have it for three days and apparently Chevy can't find the problem. As a mechanic myself its hard to see people who either don't care or don't know what their doing working on my girls vehicle. Since its under their warranty I can't/won't fix it. One more repeat problem and they will be taking this vehicle back per Mass. lemon law. I feel bad for the owner cause he seems like a good guy but his service department is seriously lacking. read more