We have been very happy with the several purchases we have made at Sheridan's. We keep coming back…read morefor more. The prices are fantastic and the scratch and dent items we purchased have been in great shape overall. The people are super helpful and great to work with. Very happy with everything.

We recently purchased an outdoor dining set. The shipping…read morecompany was good , however they left their wooden pallets in the garage which was a hassle to get rid if. When we opened the package ,there is a missing chair arm. I've been trying to call and email the customer service team , however no response. We are now missing one chair in our dining set. I request the management to please look into our issue and resolve it at the earliest possible time.

Gorgeous to look at, complicated to grow If you are looking…read morefor the prettiest nursery in Utah County, the search ends here. Sun River Gardens is beautifully organized, thoughtfully displayed, and stocked with a selection that puts most nurseries in the area to shame. Walking through it feels less like a garden center errand and more like an experience worth making time for. The indoor plant section is well curated and extensive. The outdoor area covers annuals, perennials, trees, and shrubs. The pottery selection, both indoor and outdoor, is lovely and priced accordingly. The pre-potted arrangements are hard to walk past. And then there is the home decor section, which is genuinely my favorite part of the visit. Exclusive, elegant, and full of pieces you simply will not find anywhere else, from beautiful accents and furniture to the most charming toys you can imagine. None of it is cheap, but none of it looks like anything else either. Now for the part I have been trying to figure out for years. I have a green thumb. I have a home full of healthy thriving plants. But something consistently happens with the plants I bring home from Sun River Gardens. Within a week or two, despite careful attention and following care instructions, they decline and die. This has happened enough times to be a pattern rather than a coincidence. Interestingly I have noticed the same thing with plants from other high end nurseries, while plants from Harmons or even Walmart almost always thrive. My best guess is that greenhouse grown plants raised in highly controlled environments struggle more with the transition to home conditions, but I genuinely do not know. What I do know is that it keeps happening. And yet I keep coming back, because the selection and the experience are that good. Four stars for the atmosphere, the inventory, and that home decor section. Just go in with realistic expectations if you are buying plants to keep alive.

I needed advice on a tree purchase. My questions were pretty wide-ranging. Rachel spent a lot of…read moretime with me and knew the answers. Cameron was knowledgeable, confirming my choice and arranging for delivery and planting. The meticulous attention to detail by Roberto and John in removing the old tree and planting the new should be the standard for all nurseries, but it isn't. During the experience I spoke at length to some 5 or 6 other emplyees. They all had both the time and the knowledge to help me. Well-run business.

Don't buy one. Their customer service is non existing. We tried to arrange a time for delivery and…read morethey called back asking if a time would work over voicemail. I kept calling and calling and never heard back or a response. Left numerous voicemails. Turns out they had our delivery time and date set, which was the date they asked if it could work. We weren't at the home so we had to get there so they can deliver it. We were supposed to receive another call to schedule a visit for them to set up our cover and how to use it. It's been over a month and nothing. I tried messaging the person that help us arrange delivery and nothing I even contacted the driver that deliver the hot tub and see if he could help us. Nothing. This company is terrible to work with. Save your money and go somewhere else. $10,000 on a hot tub and this is the service we get. I would rate them 0 if I could.

We are so pleased with our Bullfrog spa. It has so many options. We have four different jet pacs,…read morebuilt in speakers and a waterfall. We can work everything remotely from our phones which is great because we are only at this house part time. If we ever have questions they are always there to help. It is very easy to take care of and manage the chemicals. We use the spa every day we are in town. It helps my aching back!!

The employees were super friendly and very willing to help for whatever it is your on the hunt for…read more I did notice the managers can be rude to the employees at times. The employee is told to ask the customer if they want to apply for a credit card and it's annoying every time I visit the store. Some of the manager are lazy and dump loads of work to employees that they them self can do. The other day a manager totally embarrassed from the looks of it embarrassed the employee right in front of a customer. I couldn't believe my eye.

At Home has good prices and a huge selection of items to choose from! You can find almost anything…read moreyou want here when it comes to decorating. I've found that some of the artificial plants aren't the best, but other items like pillows and bar stools can be really great finds. I'll continue coming here when my home needs a refresh!

Not so good customer service. I bought a custom sofa that was very expensive. The quality of the…read morecushions is horrible. They sent their customer service rep out who basically told us the quality of their cushions are not very good but the frames are. He was going to get back with us but never heard a word after several weeks. Very unfortunate because we have purchased a few large items in the past from them and have been very happy with the quality. I will not buy from them again.

This place is amazing! The store has a very welcome, comfortable family feel to it. They were wager…read moreto help but the environment is relaxed (no pushy sales people!) I got an absolutely INCREDIBLE deal on a livingroom set. They were able to deliver it the same day and even hauled off my old furniture (RC WILLY had said they wouldn't). The delivery guys were great too. They were very careful and nice picking up my old furniture and making sure the new pieces were where I wanted them.

Bought a TV. Tried to return because options failed to work consistently. Was told we have a 7…read moreday return policy. Set TV back to Factory setting 3 times with options going back. Failing to many time to rely on using it.

I have had several issues with things I've purchased and they refuse to take returns even if the…read moreproduct was broken or food disgusting and bad. I bought sheets with the wrong fitted sheet and they will see if they had one to swap out but they would not take the return if they didn't have one to replace the fitted sheet. And then the manager asked what was going on and as I'm explains repeated tells me to calm down. I have a respirator issue (not contagious) so I have to talk louder to be able to talk. I told him repeatedly I wasn't upset but it was hard for me to talk. So rude. The staff also made comments to each other like "you'll love this." Like I'm being insane. I've worked in customer service for years and this was awful. I'm no idiot. I can see the rolling eyes and looks they have me and eachother. I'd im spending over $50 on sheets I would like the correct size on the label. You've definitely lost a customer and I will make sure my friends and family know how terrible this place is and they will not honor their products whatsoever.

Service was fantastic and everyone at the store is super helpful and friendly. Delivery was fast…read moreand super easy. I would HIGHLY recommend visiting this store/location. Ask for Mike K. or Connor!

The worst customer service I have ever experienced- you can't get a straight answer from anyone -…read moreyou could talk to 3-4 people and get different answers from everyone - I went here instead of RC Willey and I regret my decision- I would gladly pay the difference to do business somewhere else - If Ashley had a 1.00 sale I would not buy here - the service is that bad !!!!!