This is a great dealership. I was in touch with someone from the service center about a piece of…read morehanging metal from the bottom of my 2002 V70 Wagon, who gave me a price estimate of a full exhaust system overhaul that was more than fair. I took it down there to see if it really needed the overhaul, and the employee leveled with me and said because it was just a piece of the heatshield that the vehicle should be fine. Well, not only did this guy not rip me off just to make a buck, he took my car into the back and fixed it for free. It's not often you get honesty AND accommodation like that for nothing. Writing this review was the least I could do in return. Thanks to that guy and to Lovering Volvo for running an admirable business.

Update - January 2026: I am forced to update my original positive review. While the sales…read moreexperience itself was commendable, the post-sale documentation process has been completely nightmare. I purchased my new Volvo S60 on December 6, 2025, as of January 19, 2026, I have not received my registration and license plates that were to be handled by the dealership as part of their documentation services. I am now making payments on a new vehicle that I cannot legally drive. I have called, emailed, and texted multiple people at the dealership numerous times and have received no resolution, clear timeline, or meaningful follow-up. At this point, the lack of communication and ownership has completely overshadowed what was initially a good buying experience. While Dan Carlen and Ben Carter were professionals to work with during the purchase itself, the breakdown in post-sale process and the Lovering Auto Groups accountability is disappointing and beyond acceptable. Pleasant sales interactions mean very little when basic, legally required paperwork is not delivered and customers are left without answers. If this matter is not resolved immediately, my next step will be to escalate the issue through the BBB.

Let me start by saying these guys are great. I had a Land Rover with a Turbocharger Problem and no…read moreone wanted to touch it. I took it to 3 different places that stated they specialized in European imports but all the did was charge me for diagnosing a problem that I already was aware of and said sorry take it to the dealer. I took it to Motivated Auto and not only did they not charge me to look at it, they actually took the time time to fix it correctly at a fraction of what I would have paid at the Land Rover dealership. They friendly honest and very reasonable with their pricing. I have found my go to mechanic shop.

Motivated Auto Repair is amazing! They constantly bend over backwards to save the day by scheduling…read moreme an appointment as soon as possible and continually diagnosing my car issues with confidence and ease. The prices were very affordable. Plus, the staff and owner were incredibly kind--true customer care. Every repair has been top-notch. I can't recommend them enough!

I'd been eye-balling this extremely inexpensive minivan that NH Lakeside Motors had on their…read morewebsite for a week or so before I contacted them thru CarGurus... I honestly thought that there may have been a typo in the selling price because it seemed too good to be true! Once I made contact, Richard, was quick to respond and give me the answers I wanted/needed. My husband and I decided we'd make the 2.5 hour trip to the dealership from Maine and Richard stayed (what I would consider "late" on a Friday night) until we arrived! He brought out a big light for us to look over the vehicle, got under it with my husband, let us take it for a drive and told us where we could go if we wanted to push the speed up a bit to see how it handled. Friendly guy, seemed to really want to make the customer happy and provide a good vehicle for a reasonable price. SOLD! I've had the car now for 3 days, it was a comfy 3-hour ride home and our family of 3 give it a 3 thumbs up! Thanks so much for your time and making the process an easy and smooth one, Richard! One of the best car buying experiences I've had thus far!

Great service. Honest and easy to talk to. I've been coming to Brett for years. When we bought…read morenew cars for our daughters, I trust them to look over the car and tell me they are honest opinion of what it needs and what it doesn't need to keep them safe.

This shop diagnosed my blown engine in a couple of hours, then advised me on how to manage a…read morewarranty claim with the Hyundai service center at my local dealer. Then he wouldn't charge me a penny. They've earned my future business and I will definitely be using this garage again.

If you are almost anywhere in New England, this is THE auto repair shop to trust with your car…read more I'm serious: These are the best auto mechanics we've had the good fortune to discover, anywhere in the U.S. (And I don't say that casually, as we've lived in states from California to Texas to Florida, and had car repairs in all of them.) This week, my husband and I were concerned about an upcoming long-distance trip. We'll be driving our 2002 Honda CRV from Maine to Florida... and our car has nearly 350,000 miles on it, and it's been making some odd noises. (Fortunately, during an earlier trip to New Hampshire, our car had needed a repair, and Accomplished Auto was nearest to our hotel. At the time, it was sheer luck that they turned out to be one of the most trustworthy, friendly, and affordable mechanics we'd ever found.) So, during this trip, we didn't hesitate to call them for an appointment, and make the 2+ hour drive from where we're staying in Maine. Accomplished Auto gave us a next-day appointment. That was a relief! Today, by noon, we knew what needed the most immediate attention, and what could be postponed until we get back to Florida. And, just as important, their prices were very reasonable. This shop's staff are friendly, and the team have that perfect combination of integrity and honesty. They respected our rather tight budget limits, as well. If you are anywhere within a few hours of Concord, New Hampshire, and need car repairs, I recommend Accomplished Auto. It is the very best repair shop my husband and I have ever found.

Went in for a 90k mile check up, I requested the vehicle go through a full inspection and they gave…read morea fair price for new pads and rotors on the front, a rear diff fluid change, and also listed maintenance items that should be completed in the future. But the online experience was great, did not make me feel pressured into saying yes to all of the repairs right at that point in time, and gave me a ballpark price for when I go back to complete those items. Staff was great, same day repairs, pictures of every step of the process done to the vehicle. Will be returning!

Awesome service from video to repairs. Confident in knowing my MX5 was properly taken care of by a…read morecertified Mazda tech with total peace of mind on my end.

I was shopping for a particular Mazda 3.A premium, manual transmission, black on black. My wife and…read moreI drove to Concord after an online search showed Grappone had the car in stock. We checked the car out, got a satisfactory price and said we would return by the end of the month to make the purchase. I made a phone call before driving there to make sure it was still available. It was. They were made aware on our first visit that we are cash buyers. The sales manager said they do not accept cash . What? How about a check ? Nope. Maybe it's because my wife and I are elderly. Or that we are mixed race. Maybe we're just a little slow. My wife was confused but I realize Grappone Mazda did not want to sell us a Mazda 3 for American dollars. I certainly will not recommend this group of people to anyone I have respect for. People of color should take their business elsewhere.

My husband and I have bought many, many cars and trucks over the years, and in all honestly - we…read moredread it. To us, the thought of dealing with the sales people, the sales managers, the back-and-forth ... it's just exhausting. We were looking for a third car, and of course, our search began on-line. We did end up looking at several cars and trucks in person, both at dealers and for sale by owner. We saw several that interested us at Phillips Auto Sales in Chichester, NH, which is about an hour from us. We decided to go and check them out. Each of the three cars (SUV's and Vans) we looked at were all in great shape and appeared as the online ad depicted, unlike several of the ones we had seen at other dealers. We test drove the one we liked the best, and worked out a price with the owner of the company, Mike. No pressure there. Mike is an honest guy, and he and his father have owned this business for 40 years. I think they've been doing something right. When we picked up the car, it was spotless, and had a full tank of gas, and a new inspection sticker. Little things mean a lot. I will be referring Phillips Auto Sales to family and friends looking for a used car. You cannot beat the service or selection.

Just bought my mini Cooper at Phillips. . My experience was great in that both Mike the owner and…read morehis dad (family run) are friendly and no pressure kind of guys. I found them to be straightforward and honest and comfortable to deal with. They happily honored the 30 day guarantee by checking and fixing a few minor concerns. I would definitely recommend this used car dealer.

Blind Spot indicator not working. Cost to do a software check $193.45. Replace sensor handwritten…read morequote $1125.85! Unbelievable rip off! Learn from our mistake. Don't use this dealership!!!!!!!!!!!!!!!!!!!!!!

Had an issue in service redeeming the amount on the 20% off coupon for brake rotors and pads. Left…read morenot receiving the correct discount. The bill invited comment to the owners, I sent my details to both owners and got no word back. Obviously, they could not care any less about the issue but I will never go back to Concord Nissan. There are plenty of good service people nearby but since I bought both our cars there I was thinking we would do our service there. Not any more.