My brake light bulb went out. They helped me get the bulb I needed and I was in and out in less…read morethan 5 minutes. The two young men who helped me were very nice as well. If I need parts again when up in this area this will be the place I will always try here first.

Tyler took CARE of us. He saved our day and especially our night drives! Knowing what headlights we…read moreneeded AND changing them. I felt so spoiled.

Good service. Very knowledgeable and helpful. Also, they're kind enough to loan you basic tools, if…read moreneeded.

Came in to get some parts for my friends Subaru and was greeted as we came in by Miriam. She was…read moreextremely knowledgeable and had the best costumer service I've ever experienced in the 8 years I've been going to this Autozone.

I've been buying auto parts from this place for decades. I've never had a problem with any parts…read more I've never had a problem with 'attitude'. I've never had a problem with... anything. The people who work there are fine and the owner has always been very helpful. This place is so reliable, I drive from Eureka to Arcata to buy parts there. Sure, we have O'Reilly and Napa in Eureka, but I'd prefer to buy parts from an independent establishment. Small businesses are essential to our local economy. If you ever need to buy auto parts in Arcata CA, I recommend Ken's. And tell them I sent you. (They have no idea who I am or anything like that, it's just that I want to promote my savvy online prowess to boost my self-esteem.)

Greg and Andrea saved the day! Not only were they open on Black Friday but they put in a little…read moreextra time in to help me find a comparable 12v battery for my Hyundai Ioniq. We called every auto parts store in town only be told they didn't carry the battery - the local dealership wasn't even open and the one close to home was going to charge me over $600 for a replacement. Thanks you Ken's Auto Parts - we will be coming back to you every time we need help! Enjoy the pie!

***WARNING...DO NOT SHOP AT FORTUNA NAPA!!!***…read more ***UNLESS YOU EXPECT TO BE SERIOUSLY DISRESPECTED BY JOHN*** NOTE: I've been a NAPA customer for 50Years... a half of a century, and only received superior service, always very well informed employees, that treated all with respect...from Minnesota, Florida and CA in all my auto parts needs being a auto repairman owning my own auto businesses. I have NEVER been so disrespected at a NAPA before I met JOHN. JOHN was seated at the counter of the Fortuna NAPA store Sunday 06/05/2023, when I attempted to return 2 cans of paint to the Arcata store arranged the day before by the Arcata NAPA mngr... JOHN begrudgingly looked up as I stood in front of him, after 30 seconds he finally acknowledged me. I tried to explain that I was there to send the 2 cans to the Arcata store that needed to be re-mixed. Before I could even finish my sentence John interrupted 3 times barking at me saying " WE DONT MIX PAINT" I said "I know, but Arcata does and the Arcata store mngr. arranged for me to drop it off here so you can send it to them on your parts truck" but before I could even finish JOHN barked back "There's no truck on Sunday, so your not getting it delivered there" I replied I know that too, so why dont you just call them or are you going to continue interrupting me before the words even come out of my mouth? I was quite taken aback, when at this point JOHN jumps up, shoves his chair back and comes at me at the counter aggressively yelling " HEY, If your gonna try to start trouble get out of my F'n store." Rather then retaliate, I went out to my truck to get my phone ,so he could be recorded. As I walked out to the car and retrieved it and put it on record , JOHN was following me with the paint cans , coming at me yelling "Your not welcome here "Take your S and leave'' I asked JOHN for his name ,but he refused... I said " Just know I'm not going to let this go and there will be repercussions for your disrespect.'' JOHN came at me yelling "What? What are you gonna do with your P.O.S. 20 year old minivan?"( which actually is kinda HUMEROUS, I mean insulting the van... at an auto parts store?, LOL). However he was quite aggressive following me outside and verbally attacking me...NO L.O.L.. I took the paint cans and recording of him yelling OUTSIDE THE STORE( insulting my van?? ) and proceeded to call Case, the Arcata store mngr.. Case immediately called JOHN while I was still on the line... Case straightened JOHN out apparently and got back on the line and asked me to try again to go to the Fortuna store and drop off the paint cans. I explained that JOHN refused to give his name, it was Case that actually gave it to me. I explained that JOHN had been very aggressive and that I will NEVER go in the Fortuna store again. Case explained to me that he had arranged for JOHN not to be there and the other employee "Named" and would be taking care of me. I replied TY and would be at the Fortuna store in 5 minutes. NOTE: The Arcata NAPA store mngr. Case, has been completely level headed and resolved the problem immediately when presented with it. The other employee greeted me and was very polite I asked him if he was informed about the situation, he said "Not really ,but he would be happy to help me with no disrespect. I said very well, because I will be sending a message that the kind of behavior JOHN displayed is NOT OK, and I will follow up on it. The employee picked up the phone, called Case and sent the cans to Arcata NAPA. That would have been Soooo easy for JOHN to do, but he did not. ***John made the choice to follow me out to my car yelling at me. NOTE: I did manage to record JOHN from the point at which he was insulting my car...OUTSIDE FORTUNA NAPA. I called LIAM LARSEN the Fortuna store's mngr.. and got his cell ph. voice mail. I explained what happened and that I was VERY shook up by being threatened by one of his employees. ***It is now Tuesday afternoon 06/06/2023 and still no response from LIAM after leaving multiple messages. I even gave my business card to the polite employee that helped me, asking that LIAM give me a call. ***STILL NO RESPONSE ***At this time I will be using social media to report what happened at the Fortuna NAPA. ***Including the recording of JOHN threatening me OUTSIDE the NAPA...IN PUBLIC TY Case and the Arcata NAPA for remixing the paint!! and taking care of Fortuna NAPA's disrespect and neglect after the fact...which I now have to drive over an hour to pick up in Arcata when I live in South Fortuna, as I will be boycotting Fortuna NAPA. I will make sure to share this threatening, disrespectful behavior with everyone I know that might use Fortuna NAPA... I've had a successful catering business in Humboldt Co. for 13 years and know a lot of people.

I've had countless dealings with this store and it's always been top notch service! Liam the…read moremanager (I think) in particular goes way above and beyond, bending over backwards, to make sure I'm always satisfied and taken care of! best auto parts store in Humboldt

zero zero…read more zero too many bad details to include car overheated on the way home, bought warranty, they replaced coolant system, multiple mechanics concurred, bad engine, and inferred this was something they woulda and shoulda known, paid price of car to replace engine, the worst

Oh they are sneaky! Not Cool! IF I could give them 0 Stars I…read morewould! I was aware of many horrible reviews BUT I wanted to give them a chance. They failed! On February 21, 2022, around 10 am I took a test drive of an 2012 Nissan Quest. I took the vehicle to my mechanic and the report came back that this vehicle was NOT SAFE TO DRIVE. It had the following issues attached. I submitted my findings to Eureka Auto Wholesale and they seemed generally concerned. Though later that night I noticed the car was still on their website. Today, February 22, 2022, around 11 am my co-worker called Eureka Auto Wholesale and asked if the vehicle was available and if she could take it out for a test drive. They said YES! Unbelievable! This vehicle shouldn't be driven. It's not safe! This company has been made aware of the situation and they are not doing anything about it. I have reported them to the BBB. Don't give them your business unless you make sure the car checks out from a 3rd party mechanic.

I've always had good luck with batteries from Napa! My…read morelawnmower battery went exactly 2 years to the day of the warranty expiration. Napa had the replacement at the best price and better warranty.

Called for a part. The guy quickly found what I was looking for and offered to reserve it for me…read moresince I was a few hours out. Went in, was greeted and helped immediately. I was out the door with what I needed in less than 5 mins.

This guy is awesome! He was able to choose three different options for replacing my truck's stereo…read moreover the phone! Once I settled on the "middle" choice, he was on it! Deposit made, appointment scheduled! He installed a beautiful new stereo in about an hour and a half.... I've been loving it! I highly recommend this business!

Neil got me in when I arrived for an estimate and the work was done quickly so I had very little…read morewait time. Very happy with the experience. Thanks

Super customer service, very prompt and friendly. They were out of the oil my car needed, but…read moreoffered to schedule an appointment without me needing to ask. Checked my tires for nails even though the pressure was just a little low.

Don't waste your time here, head down the street to Gosselin Tires where you'll actually feel taken…read morecare of. Firestone wanted my car ALL DAY (got there at 9am) for them to simply check my tire for a possible leak Went to Gosselin who had me in and out with an hour and even recommended a nearby breakfast spot