This has been my go to spot for quad and atv maintenance since 2007. So almost twenty years. Never…read morehave had a bad experience. Highly recommend them! Family vibes every time and quality service!

excellen service. these guys know their stuff…read more Definitely glad this place is in Humboldt. they have everything you need for your off road vehicles and can do modifications which come in clutch for those of us that like the mud.

Brandon and Brennan were very professional, friendly, patient, and understanding of my camper van…read moresituation. I am driving across country from California to New York and heard a rattling sound in my van . They didn't hesitate to have me come in 10 minutes after I made a phone call they were very professional, friendly, patient, and understanding. They were even kind to my dogs! They did a free diagnostic check. i'm not from this area, but certainly if I come back through I would come to them for Services. they topped off my washer fluid and filled up my tires as a complementary service.

Professionally run business with great service, attention to detail and timely repair. Also has a…read moreshuttle. Friendly, upbeat staff. They know their cars. Not cheap! But I feel like they do quality work...

Fast, helpful, and honest service! I had a nail in my tire, Heather helped me right away, and the…read moretire was fixed in little time for a good price. Highly recommend!

Great service on my old girl 05 Elantra; got a new timing belt, water pump, & CV joints. Great…read morecommunication with the shop, reasonable prices & and my car is driving so happy! 10/10 recommend.

When I bought the tires there it was the best thing I had done for my car. The service was and…read morestill is excellant. Free Tire rotations after every oil change. And the best part is the tires are made in america And over 200 cheaper than other places. The owner and his helper always treats you with respect and helps you get in and out very quickly. TY so much Chuck

Very helpful and amazing service. Always quick and prices are unbeatable. Have gotten used tires…read moreand a tire patched all done extremely quickly.

I scheduled a general inspection for 4/6/2022 to make sure my truck would be road-ready for some…read moreupcoming driving. I had brought my truck here previously on 9/2021 for an oil change. The employee informed me that at that time they would have done a full inspection and that it may not be necessary for me to spend the money to do it again. He checked how many miles I had left before I needed an oil change, and how many months before I needed an oil change. He said it was not necessary for me to do the inspection unless I wanted to, but it would save me $80 to wait until my truck needed an oil change. I think this shop cares more about return business than it does a short-term money-making scheme that tries to get people to pay for unnecessary work. I will continue to bring my truck here as long as I live in Arcata.

My Wife noticed that one of her tires had a low pressure warning light activated, so she pulled in…read moreto Neely Automotive in Arcata. The owner came out real quick-like and filled up the tire to the proper pressure. And he was happy to do it. Thanks guys. I appreciate it.

Well, my Honda Element fell victim to a recent Catalytic Convert theft and it was not a great way…read moreto start an early day and being a very long way from home. Very long story short - a recent trip down to the city on business, got up the next morning to start the car with a most unbelievable noise... wth?!? sure as shit, look under the car and the damn thing has been literally ripped out from under the vehicle with what appears to have been a sawsall... seriously - I mean in a gated secured parking lot, under lights and cameras and in less than tweleve hours total of when I arrived, gone. And its 350 miles from home... So, you can drive it but there is basically no muffler attached so its hella loud and it effects performance, gas mileage and a whole slew of other things limping the assaulted ride home. Once home, now what? Arcata Muffler did a great job during a bad situation. Repairing the damage, being very professional in a stressful situation. Not only did they work with my insurance to get it done correctly, they also installed a security cage (steel boxes) around the new expensive installed component. The owner wasn't happy with the security "cage" as it was designed, as it still allowed an intruder some access to the convert - so much so that he spent an extra half a day "hardening the target" for me to make it near impossible to get a clear line of access to the part. Never did I ever think I would fall victim to this type of vandelism but I did. I am really glad I kept full coverage on my old Element and it was more of a pain in the ass (only 250 bucks for my deduct) than a very expensive ($3k) pain... and I am really appreciative of Arcata Muffler for going above and beyond to make it damn near impossible to happen again, as once is more than enough. 4.5 Stars - rounded up for building a fort around my catalytic convert... 00730

Nick was honest and professional. He let me hang around and showed me what was wrong and what he…read moreneeded to do. He wasted no time, got it done and gave me a great deal. very happy with this service! So my visit was actually a few months ago so something might have changed since then so forgive me if I am wrong since then for the following comment: Now as a small business that is dedicated to the work I can understand other aspects of running a business may slip away but the only thing I would comment not so positively on would be the office cleanliness. Please hire a cleaning service for the office...it was pretty gross like it had not been cleaned in three years. I did not want to even sit in the chair! other than that ignore the mess and go with the guys who can do it best!

Great work as well as communication. Have taken work trailers and suv in for work. Finished on timeread more

These folks are fantastic. Honest, helpful and fair pricing. I wholeheartedly recommend them. Even…read moreif your problem is something they don't handle, they will give you a solid recommendation.

Fit me in for a smog check on a busy afternoon. I was in and out in 20 mins. Great service and…read morekind, professional staff. Highly recommend Johnson whenever you need a smog!

This is my first negative review ever. These people are…read moreterrible. I made an appointment to have my car approved after being totaled and repaired. The state insists that you take it to an approved repair shop and have it pass brake and lights , etc. They told me it would be $350. My windshield needed repair and they failed my car because of it. (FYI, that could have informed immediately it couldn't pass unless the windshield was replaced) After returning to pick up my car. And getting the failed paperwork . They said that they could have my windshield repaired so it would pass. ( They charged me $400 plus tax) I made the appointment to have them fix the windshield. Again I brought my car in and waited. Once the windshield repair guy arrived he immediately declined to fix my windshield because it was too complicated. They then told me they would find another windshield repairman to my car. I waited two days no call. I then went to pacific in Arcata. Had my windshield repaired. Returned to Johnson's and they said it would be another $400. Because they would have to recheck everything. Of course I wasn't going to pay them another $400. I drove a block to Broadway and stopped at Broadway Automotive. They would only charge $250. I just believe in good customer service. I would never suggest anyone ever going to Johnson's auto for anything.