I rarely write negative reviews, but I was disappointed with my visit to the Kitchen Studio. I was…read morelooking to install new countertops in my kitchen and bathroom. The Kitchen Studio popped up in my google search as being a local dealer of the specific higher end material I wanted. Upon arrival, an employee told me "they don't do just countertops". Okay. That isn't clear on their website. Then she went on to tell me she can't think of anywhere in the area to refer me that "just does counters". First, of all, there are at least 10 countertop fabricators within a 10 mile radius of Glen Ellyn. Someone in the industry should know this. Second, I'm sure the Kitchen Studio has an in house fabricator or they subcontract it out to someone local (most likely) and thus, why on earth would you not give this person my business??? I have a fairly large kitchen and master vanity. My quotes from the other local fabricators, who do, in fact, exist, are coming in at $120/sq foot and up. I'm giving 2 stars instead of one because all their kitchens on houzz are truly lovely and I'm sure if you hire them they would design a beautiful kitchen.

We signed a retainer to remodel kitchen and small bath and powder room with the kitchen studio of…read moreGlen Ellen that clearly specified their design and project overseeing fees as % of material ( I had to buy everything from them except appliances) and their labor cost. However when cost estimates were developed for contract signing for the project implementation phase, her personal fees were 3 times of what they should have been per our retainer agreement. When I pointed out the retainer terms, instead of correcting, they sent me a new retainer document and told me their process has changed. The change is permanent and sometimes there is a little fallout like this. These were Susan's words in her email to me. I took them to court ( case#2019SR000483 in Dupage county) to get my money back which I did. Susan herself is talented and personable but her business partner and company co-owner's dealings are disappointing and ignorant of basic business ethics. Susan kept saying he handles all money and pricing aspects. I had to walk away! Update 1/10/2020: I stand by my comments and the fact that you completely disavowed the terms of retainer and when I pointed out the pricing terms that we agreed to In the retainer, you emailed me a new retainer document with all pricing terms removed from it. I would have never signed anything or paid you $7k based on that new retainer devoid of any specifics. This was an act of complete lack of integrity. If you are serious about building reputation, practicing integrity will help. Good luck

Pentwater Cabinetry was great to work with. The cabinets are high-quality and very competitively…read morepriced. They were able to get the cabinets quickly and helped us meet our four week deadline. Chris and the team were very helpful and responsive throughout the process.

I used Pentwater Cabinetry to supply cabinets for a renovation in Lakeview. I worked with Jake on…read morethe design and he was very accommodating with multiple revisions as we had to make adjustments to some of the walls. They provided a full kitchen of cabinets, as well as the sink base for our bathroom vanity. I will be using them again for future projects.

We used Oz and his team at diamON for major renovations, and they did a terrific job. They built a…read morebeautiful all-new master bathroom with elegant mosaic tile, they refinished our kitchen cabinets beautifully but at a reasonable cost, and did many smaller projects. They worked quickly but carefully, and were great to work with. And they were affordably priced. I would highly recommend diamON.

Oz and Mikey built a 3rd addition in our townhome a little over a year back. Oz was responsive and…read moregreat in giving us ideas on how to build out the additional space. Mikey is amazing at what he does and built us a beautiful room that my daughter loves. Their pricing is great and they do a top notch job with quality in mind. We are working with them again to remodel our half bathroom and full bathroom upstairs along with updating our patio deck and upgrading our entryway closet door.

The Drury team did an amazing job transforming our kitchen - we absolutely love it!…read more Mario & Linda

Drury Design was invaluable to us for our kitchen and bath renovation in Southwest Michigan. They…read morewere the constant in the process that provided us with a high quality product in cabinets and countertops, measurements and oversight. Even though the project was in a different state, we heavily relied up Drury (Alicia) to obtain a high quality finished product. We would use them again in a heartbeat!!

Just had Bath Planet come out & give us an estimate for a bathroom shower update. i was impressed…read morewith the presentation & really liked the representative. He was friendly, knowledgeable & professional. He answered all my questions & I felt he was honest with us. We're definitely considering them based on this meeting & would recommend them.

I would recommend Bath Planet Chicago to anyone looking to do a bathroom remodel. They are great…read moreto work with. We had a misunderstanding and they did everything possible to make us happy. Buddy Miller the director made sure that we are happy. Thank you, Tony A

I would give zero stars if I could. I have a pop-up drain for my bathroom sink. I drove to…read moreFerguson's show room in Addison. The man behind the counter, while eating, asked if he could help me. I showed him a broken part I had an asked him if he had the part or replacement (the part that broke was the pop up stopper for a bathroom sink). He said no he didn't have the part and I would have to buy the whole assembly. He walked me over to a display show me an drain assembly which was clearly too large. I said that's not going to fit. As he was walking away he said well you got replace the whole thing or identify who the manufacture of the drain was, and said "good luck with that". I find such customer service appalling.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Addison, IL area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

Verlissa and her team at Kitchen & Bath Authority in Wheaton, IL have done an outstanding job…read morerenovating my master and guest bathrooms. They replaced the shower, vanity counter tops, and flooring. They installed new vanity lighting and painted the walls and woodwork. From design to implementation to final touch ups, this turn-key project was perfect! KBA took care of measuring, procuring, transporting, and installing the materials. This included a custom glass shower door that is absolutely beautiful! I highly recommend Verlissa and her team! Don't be confused! The negative reviews here are for a different company in a different state that is not related in any way to Kitchen & Bath Authority / KBA in Wheaton, IL.

Terrible company, the bathtub and plumbing I ordered was damaged upon delivery, and the second…read moredelivery is missing the plumbing parts. 7 weeks and I still don't have what I ordered. Now KBA is blocking communication and refusing to ship the parts. DON'T DO BUSINESS WITH THEM!