This wasn't the cheapest place we found for quartz cuts for our bathroom renovation but it was…read moredefinitely on the lower side. Given how professional they were, the fact that they were more knowledgeable than most of the people we met, and also very efficient and reliable, I believe that this place was the best quartz fabricator for the money. Best value, I should say. They have higher end remnants in the back usually as well such as Caesarstone. I've attached a photo of one of the perfect, beautifully machined ledge cuts that their fabricator Daniel made for us.

What started as a positive experience was ruined after final installation of my backsplash. With a…read moresmall kitchen I choose to install quartz on my counters and backsplash to really create a statement. Granite Selection had sent over their template for the seams prior to cutting and insisted they were necessary behind my sink and I agreed to the alignment they provided. However the installation was completely off on the veining of the quartz behind my sink and did not match what they showed in the template for approval. I have called 10+ times to have them fix this as my kitchen is small and it does not look right. I have only been able to talk to the business owner Paul once and he has constantly ignored me. Beware - they require a check up front and if you have any issues they will ignore you and happily keep your money. I couldn't be more disappointed in their lack of responsibility and care for a paying customer.

My MIL told us we had to come to Derek for our stone. We came to the show room and wandered around…read morea bit to see what we wanted. We of course went for the most expensive stone. We talked with Derek, he showed us some cost effective options but none of them were quite what we wanted. We ended up getting the pricey quartz but Derek got us a good deal. We ordered and paid half up front. 2 weeks later the counters were install, even the sink. The install went perfectly and stone is gorgeous. Install only took about 3 hours and had no issues. Stone is holding up well!

I needed a small quartz bathroom vanity top with side and back splash. I was able to pick a slab…read morethey had on site. They have a big selection of pieces like this to choose from. Installation was quick. Price was $200 cheaper than ordering a new piece from another company.

These guys are fantastic! I didn't use them for my countertops (I found out about them later), but…read moreI did use them to fabricate a food tray for my puppy from the granite remnant I had. The quote they gave me was the most reasonable. The communication with Nancy was excellent. They completed the job in a timely matter and ended up giving me a further discount when I came to pick up the tray! Several months later, I contacted them about recommendation for the contractor and again, Nancy got back to me within hours. Such superb customer service is rare these days. I would definitely use them for my future projects and highly recommend them.

Kyle was great helping me find the perfect quartz stone, Kiva White for my custom countertop and…read moreshower base ledge. I am so pleased with how perfect it looks I highly recommend DTK Stone Works!

Poor follow-up service. Experience was fine when shopping for product and measuring for…read morecountertops. The problem occured when we noticed a Nick in the quartz after install. It took several months to schedule fix. On day tech was supposed to come out, there was a miscommunication with my husband. Tried to get them to come back out to no avail. Apparently once they have your money, they're done. It's been almost 2 yrs now, still not fixed.

I highly recommend New Stone Design. I have never experienced such responsiveness from an owner…read morebut Greg kept me informed of proposal, measurement, removal, and installation date/times with accuracy. It wasn't just the administration staff giving me a date with an am or pm window timeframe. Their selections are amazing from traditional to modern and their speed in fabrication was exceptional. I had new countertops within a week when others said 3-4 weeks. My new countertops look amazing and they give my kitchen a renewed and fresh appearance! Thank you Greg & Staff!

We had our kitchen countertops with full backsplash done by Masters. Tijana was amazing with…read moreexplaining the pricing, and she invited us to the showroom. Master's having their showroom slabs onsite in big format lets you preview whether you'd like a certain color and/or pattern. This really helped our decision making. The quality and value of the quartz tile is great. I went to three other places, and Masters clearly stood above the rest. From Tijana, to the folks who came to laser measure for our countertops, to the installers, all were professional and great to work with. I've recommended Masters to family, friends, and even other folks I've met around town who have mentioned they are sourcing countertops. They are that good. Way to go Masters! You have all our future business!

Masters Countertops has great customer service. They worked with us tirelessly to make sure every…read moredetail was perfect. Adriana, Cara, Boris and his crew were accommodating and professional. And Masters' slabs looked better and higher quality than similarly named slabs at other vendors! Thank you Masters' team!

My husband and I definitely recommend StoneExperts for a full-service stone fabricator!…read more Thank you Kinga, Luke, Kasia & the team for your personalized support and outstanding professionalism throughout our project in Skokie (kitchen countertop, sink & peninsula installation). The entire team made it seem like an effortless process: we started with our project estimation and layout, we chose the stone, then Luke did the measurements and Kinga helped us with the design details, and lastly, we had an entire team doing the installation, plus any restoration needed for the small textures that come with the natural stone. Great service and quality for the right price! We highly recommend StoneExperts!

3.5 stars Beautiful…read moreinstallation with misinformation The Stone Experts did a beautiful job on our kitchen countertop. However, they left the underside of our island unfinished and raw. When first confronted, they claimed this was "standard practice" and suggested using a damp cloth to clean. After a couple exchanges, they later mentioned that we were supplied a "sample" slab which is why only one side is polished. We were not aware that we paid top dollar for a sample slab-only after it was installed. While craftsmanship was good, buyer beware of the exact finish you're getting.

I've worked with Imperial Granite on a few projects and have always been very impressed with their…read morework! They are very helpful and do beautiful work. I would highly recommend them! I recently had them replace the granite in my kitchen which included a very long island and they did a beautiful job!

We highly recommend Imperial Granite and Marble. So glad we chose this team to install new granite…read morecounter top at our rental property. We are very satisfied with the quality of their work. Great consultation meeting, beautiful granite and excellent installation service. Excellent price!!!

IYKYK but I was in full stress mode after falling in love with a quartz counter I saw on line…read more Only one place said they had it in stock and I was very concerned about keeping the full kitchen reno moving along. Spoke to Irene Lopez and went down the next day. She showed me my "chosen" Terrazura and also had another slab she thought would work. Both slabs looked great with my flooring, cabinet and paint colors. I went with the Terrazura and everything continued to go smoothly through installation. I'm beyond thrilled with my new kitchen and love my quartz. Highly recommend Factory Plaza! And big thanks to Irene for seeing my vision and Alex for a flawless installation. I've forgotten the name of the gentleman who measured but he made a suggestion to add a strip of the quartz behind my stove and it made the whole look so custom. So highly recommend!

They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability…read more I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability. I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. * Unacceptable Communication: Untimely and inconsistent responses. I'm having to reach out to them again and again and again waiting usually almost a full business week if I receive a response at all. As a business owner and full time mom, my time is valuable. I don't appreciate them wasting mine. * Lack of Transparency: It was never mentioned to me during the process that they would not be caulking the counter to the wall. When I brought it up, it was brushed aside as something in their lengthy contract. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.