Shoutout to Quynh for being amazing! I came in on a Saturday with a misaligned earring lock and she fixed it right then and there as a courtesy. She's super professional and made the whole process so easy. If you're stopping by, definitely ask for her! read more

We made an appointment after seeing some ads on Instagram for a free ring consultation. My bf and I have no knowledge of trying to pick out an engagement ring and what to look for, so we decided to book an appointment with Hung Phat. I reached out to them via dm to place an appointment, but you can also do it yourself on their website. I asked whether we would need to commit to anything during the appointment and they said no. This made me feel a bit at ease, as we were just planning to go in to explore our options and become educated in picking out engagement rings. They responded very quickly to my dm and helped me make an appointment, answered any questions I had, and added me to a text chat where I could send in some ring inspos and what styles I was looking for. We came a bit early, but they were able to accommodate us. We were guided to a table reserved especially for us and were offered champagne or sparkling juices/water and some cookies as snacks. Our jeweler, Lyn, was very easy to talk to and she made us feel very comfortable during the entire appointment. We told her that we didn't have much knowledge about picking out a ring and what to look for, but she was able to help us through the entire process and guide us through all of those steps. We had a ring design in mind already and we showed her the photo and she was able to show me the similar setting, diamond shape, and carat size, against my finger. We tried on different band widths to see which one I liked better, went over the 4 C's (color, clarity, cut, and carat weight), and explained to us what they meant. She showed us different diamonds in different carat sizes and the differences in clarity grade between them. My bf and I really learned a lot during our consultation and are very glad we booked an in person consultation with Hung Phat. I'd like to thank Lyn and Val for providing us with excellent customer care and helping us in our ring journey. read more

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Came in on a Saturday. Nhu y helped us choose some pieces for my friends baby. We ended up buying two pendants and a gold chain. Customer service was so good. Would come back again. Also got the jewelry I was wearing cleaned. read more

Mai and the entire staff is amazing! They are so nice and do great work. Our family always comes to them for all of our jewelry needs. Recently I dropped my ring and the diamond came loose, but Mai to the rescue! I came in and she was able to fix it in just 10 minutes. 10/10 Definitely come here! read more

I came in to get my ring prongs tighten and Yna was super helpful! They managed to tighten my prongs and also explained why the ring was becoming loose. Will definitely be back when I need more work done! read more

Absolutely amazing experience! They repaired my chain incredibly fast and the quality of the work was excellent. The repair looks flawless and the chain feels as good as new again. Quinny was especially kind, welcoming, and very professional throughout the whole process. She made everything easy and explained the repair clearly. Will definitely come back again! read more

Hung Phat USA - Jewelry store interior - Jewelry Near Me - San Jose, California

Today I visited Hung Phat Jewelry Store with my cousin and aunt. We were helped by Nhu Y, and she made our experience truly welcoming and enjoyable. This was my third time visiting the store, and I have never met anyone as kind and sweet as Nhu Y. She patiently showed us different earrings and necklaces and provided excellent customer service throughout our visit. My cousin came in to sell back a bracelet she had previously purchased, and Nhu Y handled the process quickly and efficiently. We really appreciated her professionalism and friendliness. I would definitely recommend Hung Phat Jewelry Store to my friends and family! read more

Quinny was very helpful on getting my ring fix and cleaning my jewelry! Thank you so much read more

Hung Phat USA - Jewelry Near Me - San Jose, California

We went to inquire on few pieces and the Sales Rep Bao Khanh was so amazing to help us. Thank you for your amazing service!!

We frequent this store a lot for most of our needs and since my updated review, Khanh has been amazingly kind, patient and helpful. Neither did my mom or I felt rushed, persuaded for upsell, or lied to during the process and that's exactly what a patron needs during a big purchase. I appreciate the timely updates/communication so we can plan our schedule accordingly for either a pick up, cleaning, repair or purchase. She and staff are also extremely kind to kids and provide patrons with water bottles and candy during the process. While they may not have what you may need on hand, Khanh can ensure timely communication of when/if they would get it and provides suggestions of what you can do in the interim or if you'd like to wait. Silver, gold, rose gold or jade, you name it! read more

Sao Mai was very helpful and patient with picking out the perfect jewelry for my baby daughter. We would love to come again!

Every time I go to Hung Phat, I always look for Kim. She has been working at Hung Phat for a long time, and she is reliable, trustworthy, and very professional. read more

I stopped by Hung Phat Jewelry to look for a meaningful gift for my girlfriend and ended up finding the perfect pendant. Bao Khanh was very honest and gave helpful suggestions based on what I was looking for instead of trying to upsell. I really appreciated her kindness and attention to detail. My girlfriend wears the pendant every day and absolutely loves it. read more

Came in for a mother's day present. Staff was friendly and offered water and candy. Got a great deal for a 24k bracelet at market price. She cleaned it prior to handoff too. read more

I walked in without an appointment to get 5 items repaired (1 necklace, 2 earrings, 2 rings). I got a ring resized here for $20 and the rest of the items were either free of charge or fairly priced to resize/repair. Mai helped me out and she was very kind. She helped me choose which finger to resize my heirloom ring to. She was so nice and gave me a wonderful experience. Mai helped me look at some diamonds for engagement rings too. I will be coming back in the future! read more

Hung Phat USA - Ring Resize - Jewelry Near Me - San Jose, California

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Kim was very helpful, friendly, and professional. She explained everything clearly and made the whole process easy and comfortable

The staff here is so kind! They help me find what I'm looking for and have very competitive prices. Quinny and Ann helped me look for a last minute and get it resized. They work quickly and I will always come back here when I'm in the market for jewelry/gold. Val took my partner and in for a walk in engagement ring appointment. He was very knowledgeable and wanted to make sure we loved every detail. It was a great experience! read more

Me and my family had a great experience and are very happy with our purchase. Nhu Y was super helpful and friendly. She explained everything thoroughly and made the process easy. Definitely recommend to go here to shop for jewelry! 10/10 read more

I came to the store today for some Thanksgiving shopping and got to see Ann again. It's been a while since I last came to the store and she still remembers the ring design that I have been eyeing on, which was a big surprise! read more

I came here for just small business and I didn't expect the way they treated me Totally impressed Kim is the one who take care of me. Thank you so muchhh Kim I'm appreciate it so much. For sure I will b back for another business read more

Back again and had a great experience with Kim. I needed a necklace with an 'A' pendant for a bday gift. Although they had a few lettered pendants, it was not what i was looking for. Kim offered to do a custom design, but I needed it for a bday dinner that night. She then came up with a genius idea. She presented me with a pendant of the Eiffel Tower, which resembled a the 'A' pendant I needed. It was perfect and the transactions was quick and easy. I was in and out in 20 mins. Thanks Kim and the entire staff. I've been here twice in the last year and am really happy with both purchases. read more

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Lucy is so attentive and good service Thank you Lucy and hung phat staff Very fast and affordable read more

Hung Phat USA - Came in to get my diamond fixed one diamond fell off the ring. Lucy was nice enough to helped us. Very attentive and good service - Jewelry Near Me - San Jose, California

My partner and I had a wonderful experience at Hung Phat. We came here for a custom engagement ring and were fairly new to the process. Ann was the staff member who primarily worked with us, and was very helpful and friendly. We gave her details about the design we had in mind and requested CAD renders and wax models to be produced. Over the next months, we communicated with Ann through text and in person visits. She was quick to text back whenever we texted to ask questions or request changes to the design. She was also very accommodating when we saw the wax model in person and requested to change the size. After months of this process, we were happy with the CAD and wax model, and moved forward with production. We eventually picked up the ring and LOVE how it turned out! I would recommend this establishment to anyone interested in an engagement ring or other jewelry. The staff are very knowledgeable and supportive. read more

Awesome! After shopping arround and discover that prices are out of this world, we found Hung phat USA Jewelry . Sao Mai and Kim she's so sweet, I love coming to her for diamond. Prices are affordable Great customer service We walked out happy. read more

Hung Phat USA - Jewelry Near Me - San Jose, California

Great service and Mai the associate was very patient with my mom. She answered all the questions and was amazing.

Excellent customer services! Went in to resize the ring, Mai was helping us when we in the store today, the quality and service have been consistently excellent. read more

I went to Hung Phat to get my engagement ring cleaned. Although the ring was not purchased from this store, they offered to clean it for free for me. Bao Khanh was super friendly and helped me with the cleaning. The entire process only took about 5 min, and my ring became shiny again! The store was conveniently located on the first floor of Grand Century mall in San Jose Vietnam town. There was plenty of parking too. Highly recommended for a quick ring cleaning! read more

Chị cảm ơn 2 em Sao Mai and Kim , rất dễ thương đả giúp chị tìm được món quà vừa Ý cảm ơn 2 em rất nhiều

Came in today and Bao Khanh helped me choose out a beautiful pair of earrings. She was very sweet and helpful and explained everything very thoroughly. read more

What a fun afternoon spending time with the staff at Hung Phat! We were immediately greeted by Kim, one of the sale associates. Initially we came in to look at options for a family member, and well we ended up buying not just one ring, but two! Kim was super patient and kind with us between all the phone calls with our family member and my indecisiveness. We were able to customize one of the rings which I love the fact I was able to create something exactly to my liking. Kim was also very understanding when we spoke our Half English, half Vietnamese LOL. So those that are non-Viet, you will definitely be able to communicate with the team here. Thank you Kim making us feel so welcomed and well taken care of! read more

Hung Phat USA - Complimentary bubbles - Jewelry Near Me - San Jose, California

Wendy and queeny helped us find the perfect engagement ring. They were very helpful and easy to work with. Would recommend 100%. Thank you for all your help. read more

Hung Phat USA - Jewelry Near Me - San Jose, California

Got taken care by Van today, she is really professional and orient details to consult us what best for our budget and styles. Will come back and ask for her helping as she is very trust. read more

I came to the store to fix, resize, and clean my ring today, one small diamond on the band had fallen off. Thanh was very nice and friendly, she helped me fix and clean it (even my other rings without asking) with an affordable price. Highly recommend!!! read more

Hung Phat USA - Jewelry Near Me - San Jose, California

Came in to get a necklace chain repaired and Kim was so nice and helpful. They repaired my chain right then and there.

Good jewelry shop and fair prices. Kim helped me and she was friendly and helpful. Highly recommended this place!

Wendy and Ann helped me and they were amazing! Look for them for a good deal on beautiful jewelry. Will be back! read more

My first time shopping here and I had a really great experience, especially thanks to Nhu Y. She was incredibly helpful and cheerful. This was actually my first time going to a jewelry shop on my own, usually I go with my mom or family. I was nervous because I've heard that younger people sometimes don't get taken seriously in jewelry stores, and I wasn't sure what to expect. But Nhu Y treated me with so much respect and friendliness. She helped me pick out items and really made me feel welcome. I had seen some negative reviews before coming, so I was hesitant, but I'm glad I went. If you're looking for someone knowledgeable, friendly, and easy to talk to, definitely ask for Nhu Y. She's the best! read more

From out of town and looking for a great quality jewelry store . Found Hung Phat due to highest yelp reviews . I'm so glad I did. Quinny and staff were so great, honest and attentive. They even offered to clean the jewelry we had on while we waited to be helped. Never had that before . Transactions went smoothly without any concern of being ripped off . They didn't try to sell us whatever, they gave us their honey opinion even if it meant going with something less expensive . Just got them a lifetime customer whenever I'm in town. Thank you Quinny. You were very sweet and helpful . Loved all your knowledge and honesty. read more

Hung Phat has great customer service and great hospitality. Came here to sell some stuff and came with many questions. But Nhu Ý was able to guide me through my questions. Really recommend this place and ask for Nhu Ý when you arrive! read more

Kim helped us resize our ring, thank you! Great service and she answered all of our questions.