I never thought I'd write a review for a Heating & Cooling company, but the level of quality…read morecustomer service I've had with Summers has surpassed my expectations. Shoutout to Justin, who not only sold me a new furnace last year, but was extremely helpful last night when I had a power outage and needed assistance with troubleshooting a reset on my furnace. Big thank you to the entire Summers team.

All summer my older AC unit has run like a top. Summers…read moresent out a technician early this afternoon to perform a free maintenance check. The technician informed me that even though the unit is running well now, if it ever goes out it can't be serviced because the parts and refrigerant are no longer available. This evening the AC is not working. Draw your own conclusions.

Routine inspection of my furnace found a capacitor that was starting to show signs of going out of…read morespec. Was told the part was under warranty, but the part would be $280 to install. The technician had the part already in his hand, and it is a plug and play part, which may at most cost $5. This is horrible business practice, and I will no longer be doing business with Plumbing Heating Paramedics. This company promotes pulling a fast one on their customers, as Wayne the tech mentioned to me he knows the part is very inexpensive, yet still chooses to work for this company, and then was attempting to force his religeon on me by saying I would be finding Jesus some day. BEWARE of this company who trains their employees to follow this poor business practice.

Because I had purchased a furnace from Plumbing and Heating Paramedics and received excellent…read moreservice and a fair price, they were first on my list when I found an outdoor water faucet frozen after the winter's cold weather. A technician came out and inspected it. He said he needed to turn water off to the whole house but probably would run into a problem with the shut off valve, and recommended that be replaced also. The total bill was going to be almost $1000. I wanted to think about it so paid him $85 for a service call and told him I would get back to him in a few days. In the meantime I spoke with a friend who has some plumbing knowledge and he told me how to make the repair. I didn't need to shut off the water at all. It cost me less than $6 and took about 5 minutes. I definitely feel I this technician was trying to swindle me. I called the owner and asked to speak with him to give him a chance to rectify the situation, but after leaving a message because he wasn't available never got a return call. I would avoid these people because now I sincerely questioned their honesty and/or competency.

This company is awful. They came out to replace pipes at my home and DESTROYED my septic tank. They…read moreloaded up the equipment requested $600 for 3 hours of labor, and are refusing to do anything to fix it. I even have PROOF that it was their fault. DO NOT WAST YOUR TIME AND MONEY!

From the owner: Well pumps, Pressure Tanks, Sewer and drain line repair or replacement, City water lines, Trenching…read moreand Mini-excavating Services

Would love to give more than 5 stars. I reached out to John a few weeks ago when the temperatures…read morewere in the single digits. The heat pump and air handler for half our house broke down at the worst possible time. John was incredibly responsive and had his team out to our house same day to check out the issue. They started work first thing the next morning, replacing the broken equipment, and then upgraded our furnace and AC units to more efficient models. What stood out the most however was the above and beyond service. Jesse and Cody were very thorough and even looked at things that others would not have. They double checked that some of the older equipment from the house was handling the updates correctly. They were able to identify where we had some bad electrical wiring and recommended an electrician. Our house is feels significantly comfier (temperature wise) than it ever had before. Highly recommend this team!

I would give less than 0 stars if possible. Our AC unit stopped working on Sunday, at the start of…read morethe heat wave, with an Extreme Heat Warning for the entire week. We have HomeServe insurance, so we contacted them and they dispatched Varsity Zone HVAC - Fishers to our house on Monday before noon. The General Manager came out, repaired it, then got frustrated with how to reattach the top of the unit, so he attempted to finish it incorrectly, which damaged the coil, destroyed the unit, which made the freon spew everywhere. He uttered a curse word and said, "Looks like you're getting a new unit today." It is now FRIDAY, we do NOT have a new unit. We have suffered through 6 miserable days of 90+ degree weather outside. Inside our house, it has been 90-100+ degrees at times. Varsity will not take ownership of their mistake. They will not return our calls. This is unacceptable and negligible. We have children, one with an autoimmune disease, 2 dogs, and they have not offered any resolution, nor have they offered fans or window units. If you have a choice in who you use for your AC/Heating company, DO NOT use this company. If the General Manager is this negligible and irresponsible, I cannot imagine what the rest of their techs are like.

Dave is Very friendly. Worked quick and well priced for a water heater install. Highly recommended!read more

Dave was fantastic. I installed a new kitchen sink over the weekend and noticed my valves had a…read moreleak. I didn't want to risk it so I went out looking for help. I honestly couldn't recommend Dave enough. Fair price. Great work. Not only did he fix my issue, but he walked the house and answered multiple questions unrelated to the leak he fixed. I will go out of my way to help a NEW local business that provides this level of service whenever I can. You should too.

We had an exhaust fan that wasn't vented in our bathroom. Another contractor hooked it up to the…read moresewer vent and our bathroom smelled horrible as a result. That never should have happened. Grateful Plumber came, assessed the situation and fixed it all within a short amount of time. The plumbers were prompt, knowledgeable and very respectful of me and my home. I highly recommend!

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

After going through two of the "we will clear your line or it's free companies", we finally turned…read moreto Lew's and were thrilled with the prompt service and outstanding knowledge. They were here within two and a half hours of my call and resolved our main line clog problem that have been going on for a week within 1.5 hours. They water jetted out our line at a cost of $150 and used a camera at a cost of $50. And then of course the hourly labor. I would highly recommend them; I would recommend any company where the owner's name is over the door, they care so much more than the plumbing heating paramedics and the Roto rooters and the service plus companies, which seem to hire 20 year old guys that really have no idea what they're doing. Our technician suggested we put root X down our main drain once a year to keep the roots from coming back -what a brilliant idea! the other companies wanted me to spend $3,500 to dig into the ground to see what the problem could be. I had an uneasy feeling in my stomach and reached out to a friend that referred this company. Yes, they do charge money for their service, but from my experience with the two other companies I used (see my Yelp reviews on them) the companies that advertise to be free are going to do their best to get their money by scamming you.

My water heater went out, cold showers are not fun. Called Lews, they were here the next day and…read morethey were wonderful! Corey , their tech, was exceptional ! Made sure my bill matched the quote , great customer service. I am having them back in two days to fix a shower. Highly recommend.